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Field technician vs installation technician

The differences between field technicians and installation technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an installation technician has an average salary of $38,043, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a field technician include customer service, ladders and test equipment. The most important skills for an installation technician are customer service, ladders, and hand tools.

Field technician vs installation technician overview

Field TechnicianInstallation Technician
Yearly salary$37,520$38,043
Hourly rate$18.04$18.29
Growth rate8%8%
Number of jobs123,149129,534
Job satisfaction5-
Most common degreeBachelor's Degree, 40%High School Diploma, 32%
Average age4445
Years of experience12-

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

What does an installation technician do?

Installation technicians are responsible for handling and installing all types of electronic systems and equipment. An installation technician should be well-knowledgeable about the equipment complexity to conduct troubleshooting for system malfunction or provide necessary instructions for the customers. In some cases, installation technicians are required to conduct regular checks and maintenance to ensure that the system functions properly, upgrading, or replacing equipment for improvement. Installation technicians usually handle customer queries for the system and are expected to resolve issues through remote work or area visit.

Field technician vs installation technician salary

Field technicians and installation technicians have different pay scales, as shown below.

Field TechnicianInstallation Technician
Average salary$37,520$38,043
Salary rangeBetween $28,000 And $48,000Between $29,000 And $49,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateConnecticutWashington
Best paying companyDCP MidstreamPella
Best paying industryEnergyFinance

Differences between field technician and installation technician education

There are a few differences between a field technician and an installation technician in terms of educational background:

Field TechnicianInstallation Technician
Most common degreeBachelor's Degree, 40%High School Diploma, 32%
Most common majorBusinessElectrical Engineering
Most common college-New York University

Field technician vs installation technician demographics

Here are the differences between field technicians' and installation technicians' demographics:

Field TechnicianInstallation Technician
Average age4445
Gender ratioMale, 88.5% Female, 11.5%Male, 95.6% Female, 4.4%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 12.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 6.3% White, 57.8% American Indian and Alaska Native, 0.6%
LGBT Percentage1%6%

Differences between field technician and installation technician duties and responsibilities

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Installation technician example responsibilities.

  • Project manage the complete installation of power and floor space of Nortel wireless switches.
  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Train to build and verify customer routers, TCP/IP addresses ad gateways.
  • Inspect buildings, interpret blueprints, and laid out cable lines for telephone, internet, and cable TV.
  • Install telecommunications equipment including fire-suppression systems, switches, routers, multiplexers and cable trays.
  • Switch include 25 DMS bays , 2 PDC's and all associate cables.
  • Show more

Field technician vs installation technician skills

Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%
Common installation technician skills
  • Customer Service, 19%
  • Ladders, 8%
  • Hand Tools, 8%
  • Work Ethic, 7%
  • Broadband, 5%
  • GPS, 5%

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