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Field technician vs system technician

The differences between field technicians and system technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field technician, becoming a system technician takes usually requires 1-2 years. Additionally, a system technician has an average salary of $43,410, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a field technician include customer service, ladders and test equipment. The most important skills for a system technician are customer service, hand tools, and preventative maintenance.

Field technician vs system technician overview

Field TechnicianSystem Technician
Yearly salary$37,520$43,410
Hourly rate$18.04$20.87
Growth rate8%5%
Number of jobs123,149137,121
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Associate Degree, 40%
Average age4443
Years of experience122

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

What does a system technician do?

A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.

Field technician vs system technician salary

Field technicians and system technicians have different pay scales, as shown below.

Field TechnicianSystem Technician
Average salary$37,520$43,410
Salary rangeBetween $28,000 And $48,000Between $27,000 And $67,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateConnecticutWashington
Best paying companyDCP MidstreamBristol-Myers Squibb
Best paying industryEnergyGovernment

Differences between field technician and system technician education

There are a few differences between a field technician and a system technician in terms of educational background:

Field TechnicianSystem Technician
Most common degreeBachelor's Degree, 40%Associate Degree, 40%
Most common majorBusinessElectrical Engineering
Most common college-Stanford University

Field technician vs system technician demographics

Here are the differences between field technicians' and system technicians' demographics:

Field TechnicianSystem Technician
Average age4443
Gender ratioMale, 88.5% Female, 11.5%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%
LGBT Percentage1%9%

Differences between field technician and system technician duties and responsibilities

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

System technician example responsibilities.

  • Install and manage approve software distributions using Microsoft SCCM.
  • Manage, support and maintain modern EMC SAN storage platform.
  • Manage 185 virtualize desktops running in a cluster VMware ESX environment.
  • Provide on-site construction support and lead system testing, debugging, and startup.
  • Develop and implement a weekly schedule on SQL databases to automate the execution of maintenance plans.
  • Plan and lead training programs on new software development essential to the movement to a paperless travel department for DoD.
  • Show more

Field technician vs system technician skills

Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%
Common system technician skills
  • Customer Service, 10%
  • Hand Tools, 7%
  • Preventative Maintenance, 6%
  • Technical Support, 5%
  • Control Systems, 4%
  • Security Systems, 4%

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