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Finance service representative jobs in Dothan, AL

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  • Customer Service Representative - State Farm Agent Team Member

    Lee Milliner-State Farm Agent

    Finance service representative job in Elba, AL

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: We opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing. Professional development and personal well-being go hand in hand in our office. I invest heavily in my teamsupporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community. Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion. I am a proud 2004 graduate of Troy University, where I earned my Bachelors degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent. Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability. If youre looking to join a team that values family, community, professional growth, and a positive work environment, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 1d ago
  • Customer Service Rep(03867) - 1691 Main Street, #1

    Domino's Franchise

    Finance service representative job in Chipley, FL

    It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 60d ago
  • Customer Service Representative

    Salter Insurance Agency, LLC

    Finance service representative job in Ashford, AL

    Job Description Deal with the customers via emails, over the phone, or face to face Listen to the customer needs patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors. Respond to the problems of the customer promptly Look after the customer accounts and update their transaction status Draft the necessary documents, letter or statements, as required by the customer Maintain records of interactions with the customers in an orderly manner Coordinate with the internal department to find solutions and resolve matters Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer.
    $24k-32k yearly est. 14d ago
  • Customer Service Representative (Corporate)

    DSI Security Services 4.1company rating

    Finance service representative job in Dothan, AL

    DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone. Job Skills / Requirements DSI Security has openings for Customer Service Representatives. The Customer Service Representative is a key member of the Corporate Communications Center, responsible for managing critical communications, and providing real-time support to field personnel and clients. This role ensures rapid and accurate response to incidents, provides employee assistance, and customer inquiries while maintaining the highest standards of professionalism and situational awareness. Identified candidates will be subject to a pre-employment skills assessment pertaining customer services skills, telephone etiquette, etc. DSI offers: Flexible Hours; Paid Vacation; Paid Training; Health Coverage including medical, dental and vision; a 401k plan; Superior Service Awards and various Employee Recognition. $15.00 / hour Knowledge and Skills: Advance computer knowledge to include Microsoft Office Suite, and ability to learn additional software or platforms utilized by the Company. Direct customer contact experience required, especially dealing with difficult situations. Abilities: Act as the primary contact for incoming calls to the Corporate Communications Center various security alerts, and requests, ensuring appropriate response and escalation. Able to respond to employees, customers and potential customers immediately via email or phone calls. Operate multi-line telephone systems and digital communication platforms to relay critical information. Provide customer-centric assistance to employees, clients, and partners contacting the Corporate Communications Center. Working Conditions/Special Requirements Work is performed in a 24/7 Corporate Communications Center; shifts may include overnights, weekends, and holidays. Prolonged periods of sitting and operating dispatch/communications equipment. #WIREGRASS Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) Valid State Driver's License Additional Information / Benefits DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the Communication Center Supervisor This is a Part-Time position 2nd Shift, 3rd Shift, Weekends.
    $15 hourly 21d ago
  • Customer Service Representative - Dothan, AL

    Kedia Corporation

    Finance service representative job in Dothan, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 60d+ ago
  • Financial Services Representative (Overstaff)

    World Finance 4.2company rating

    Finance service representative job in Enterprise, AL

    World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go. The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance. Hourly Pay: $15 What You'll Do: * Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions. * Guide customers toward upward credit mobility through responsible financial choices. * Deliver top-tier customer service by assisting with questions, concerns, and available products. * Process and prepare loan applications, documents, and renewals accurately. * Take and process customer payments. * Prepare and execute loan closings on current and renewal loans. * Balance assigned cash drawer daily and ensure all transactions are accurate. * Complete daily branch bank deposits and, as needed, transport funds to and from the bank. * Maintain strong customer relationships and represent the company's values in every branch supported. * Collaborate with Branch Managers and team members to meet performance goals. * Other duties include but are not limited to: * Calling approved and unmade applications to close loans daily. * Supporting tax services and helping build tax clientele. * Sending complete and accurate credit denial letters within 30 days from the date of application. * Paying branch expenses as instructed by the Branch Manager. Travel Requirements & Coverage Area: * Reliable transportation for daily travel to assigned branches and bank deposits. * Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager. * Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable. * Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting. Experience That Will WOW Us! * Demonstrated self-confidence, organization, and adaptability. * A history of kindness, compassion, and helping others succeed. * A mindset focused on quality, problem-solving, and openness to new ideas. * Team-oriented approach - willing to pitch in, learn, and lead by example. * Basic computer proficiency and comfort learning new systems. * Valid driver's license and access to a dependable vehicle. Why World? * Growth-minded culture: 80% of our Financial Services Representatives are promoted to management. * Proven career paths: 75% of our Operations Executives began in similar roles. * Community connection: Paid volunteer hours each year to give back. * Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days. * Work-life balance: Paid holidays, vacation time, and 401(k) with company match. * Belonging & purpose: Join a team built on respect, collaboration, and genuine care. * Be home for dinner: Your life outside of work is a priority. * Make an impact: Help customers build stronger financial futures every day. Who Is World? Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care. Physical Demands and Working Conditions: * Frequently stationary with regular movement throughout office environments. * Occasional climbing, kneeling, bending, twisting, and reaching. * Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force. * Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. * Fast-paced, high-demand environment requiring professionalism and adaptability. * Frequent travel to branch locations; may include extended hours, evenings, or weekends. * Standard indoor office settings with typical noise, lighting, and temperature. * Frequent customer and coworker interaction; must communicate clearly and professionally. * Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 2d ago
  • Customer Service Representative

    River Bank & Trust 4.2company rating

    Finance service representative job in Dothan, AL

    FLSA Status: Non-Exempt (Hourly) RB&T Mission Statement: As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses in our communities to reach their financial goals. The Customer Service Representative "CSR" is responsible for assisting new and existing customers with the processing of all new account transactions involving various accounts and financial services. The CSR also meets the needs of our customers by providing unmatched customer service. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions include, but are not limited to the following: Must be able to efficiently identify all of the customer's needs and excel in referring other products within all of the other lines of business that the bank may offer. This will be done by maintaining knowledge of both personal and business products. Answer incoming calls, whether externally or internally; Professionally, courteously and promptly greet and acknowledge all customers that walk into the Office Open and close all account types, while preparing the proper documentation Initial gathering and understanding of proper identification/documentation of the requirements to open a new account or make changes Provide ongoing maintenance to existing or closed accounts to include, but not limited to: process wire transfer requests, stop payments, name and address changes Maintain confidentiality of all customer records, accounts and transactions May represent the Bank in various community functions with a high level of integrity and professionalism Prepare necessary reports, perform various clerical duties and/or miscellaneous projects and duties as assigned by Management Occasionally may be required to assist the teller line Minimum Qualifications: High School diploma or equivalent 1-2 years Customer Service Representative experience preferred Proficiency in Microsoft Office products to include: Word, Excel, and Outlook Skills, Abilities & Expectations: Be familiar with and follow policy and procedures, and support Management's decisions and goals in a positive, professional manner. Stay abreast of regulatory requirements and complete annual compliance training applicable to the position Ability to apply general accounting knowledge processes (debits, credits, balancing) Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect Ability to work in a fast-paced team environment, handle multiple tasks, and prioritize work Detail oriented and organized Excellent interpersonal and communication skills Integrity, discretion, and respect for confidential information are absolutely essential Willingness to adapt to change Work within a variety of different software and web applications Able to prioritize duties and effectively manage time Analytical and problem-solving skills Attend work on a regular basis, on time, and withstand varying degrees of stress Excellent interpersonal and communication skills Maintaining a professional, business-like appearance and demeanor Proficiency in Microsoft Office products to include: Word, Excel, and Outlook Physical Demands: The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Disclaimer: The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non-discriminatory subjects.
    $25k-29k yearly est. 60d+ ago
  • Financial Services Representative (Overstaff)

    Worldacceptance

    Finance service representative job in Enterprise, AL

    World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go. The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance. Hourly Pay: $15 What You'll Do: Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions. Guide customers toward upward credit mobility through responsible financial choices. Deliver top-tier customer service by assisting with questions, concerns, and available products. Process and prepare loan applications, documents, and renewals accurately. Take and process customer payments. Prepare and execute loan closings on current and renewal loans. Balance assigned cash drawer daily and ensure all transactions are accurate. Complete daily branch bank deposits and, as needed, transport funds to and from the bank. Maintain strong customer relationships and represent the company's values in every branch supported. Collaborate with Branch Managers and team members to meet performance goals. Other duties include but are not limited to: Calling approved and unmade applications to close loans daily. Supporting tax services and helping build tax clientele. Sending complete and accurate credit denial letters within 30 days from the date of application. Paying branch expenses as instructed by the Branch Manager. Travel Requirements & Coverage Area: Reliable transportation for daily travel to assigned branches and bank deposits. Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager. Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable. Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting. Experience That Will WOW Us! Demonstrated self-confidence, organization, and adaptability. A history of kindness, compassion, and helping others succeed. A mindset focused on quality, problem-solving, and openness to new ideas. Team-oriented approach - willing to pitch in, learn, and lead by example. Basic computer proficiency and comfort learning new systems. Valid driver's license and access to a dependable vehicle. Why World? Growth-minded culture: 80% of our Financial Services Representatives are promoted to management. Proven career paths: 75% of our Operations Executives began in similar roles. Community connection: Paid volunteer hours each year to give back. Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days. Work-life balance: Paid holidays, vacation time, and 401(k) with company match. Belonging & purpose: Join a team built on respect, collaboration, and genuine care. Be home for dinner: Your life outside of work is a priority. Make an impact: Help customers build stronger financial futures every day. Who Is World? Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care. Physical Demands and Working Conditions: Frequently stationary with regular movement throughout office environments. Occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force. Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast-paced, high-demand environment requiring professionalism and adaptability. Frequent travel to branch locations; may include extended hours, evenings, or weekends. Standard indoor office settings with typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally. Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michelle McBroom-State Farm Agent

    Finance service representative job in Blakely, GA

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 10d ago
  • Planet Fitness - Overnight Member Services Representative - Part Time - Dothan

    Taymax

    Finance service representative job in Dothan, AL

    Dothan, AL3121 Ross Clark Circle, Dothan, AL 36303, United States of America Pay : $10.00 - $10.50 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sign up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting out the drawer as needed. • Facilitate needed updates to member's accounts. • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. • Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift. Helping complete priority cleaning list each day. Completing walk-around and bathroom checks periodically. Helping complete any special cleaning projects as needed. • Other duties and responsibilities based on club needs. Qualifications • Must be 18 years of age or older. • High School diploma/GED equivalent required. • Customer service background preferred. • Basic computer proficiency. • Punctuality and reliability are a must. • Ability to work independently as well as part of a team. • A positive, upbeat attitude and a passion for fitness and health! • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. • Strong listener with the ability to empathize and problem solve. • Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands • Continual standing and walking during shift. • Continual talking in person or on the phone during shift. • Must be able to occasionally lift up to 50 lbs. • Will occasionally encounter toxic chemicals during shift. About Us Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
    $10-10.5 hourly Auto-Apply 11d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amanda Filipowski-State Farm Agent

    Finance service representative job in Ozark, AL

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 28d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jenna Mack-State Farm Agent

    Finance service representative job in Ozark, AL

    Job DescriptionBenefits: Licensing paid by agency Disability insurance Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays. I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about. Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day. What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trae Avant-State Farm Agent

    Finance service representative job in Ozark, AL

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Trae Avant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 20d ago
  • Member Service Rep I

    All In Credit Union 3.6company rating

    Finance service representative job in Enterprise, AL

    BILINGUAL SPANISH PREFERRED- MEMBER SERVICE REPRESENTATIVE Do you have a passion for customer service, helping others find financial security, and being a part of your community? Being fluent in English and Spanish will allow you to help our community and deliver the best experience for our members. As the Member Service Representative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized. *Bilingual Spanish Preferred* Key Responsibilities: • Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate. • Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members. • Complete month-end reporting and ensure compliance with internal standards. • Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records. • Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances. • Serve as a liaison between members and various departments, ensuring clear communication. • Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more. • Identify cross-sell opportunities for Credit Union products and services to enhance member engagement. • Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones. • Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required. • Provide notary services (if applicable) in compliance with state regulations. • Act as the Membership Officer, supporting high levels of member satisfaction. What You Bring to the Team: • Experience : Up to 3 years of related experience in a financial or banking environment. • Bilingual in Spanish and English ; fluency in both written and spoken Spanish is essential for internal and external communications. • Education : High school diploma or GED required. • Interpersonal Skills : Excellent communication skills with the ability to interact professionally with members and colleagues. • Technical Skills : Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries. • Certifications : Must be willing to register and participate in NMLS, and Notary Public certification may be required. • Miscellaneous : Must complete annual BSA training and maintain knowledge of applicable laws and regulations. Why Join Us? At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization. We are committed to fostering a workplace culture that exemplifies our values: Sparkle-embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic. Commitment to Equal Opportunity All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace. Ready to Make a Difference? If you're ready to lead with integrity, inspire a team, and make a positive impact in our members' lives, apply to join us today!
    $26k-31k yearly est. Auto-Apply 11d ago
  • Relationship Banker I (84 West Branch)

    Regions Bank 4.1company rating

    Finance service representative job in Dothan, AL

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Regions' mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service. **Primary Responsibilities** + Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions + Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new / replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution + Develops relationships with customers, remaining well-informed about the customer's relationship with the bank + Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier + Assists branch and fellow team members with basic tasks to aid in customer problem resolution + May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs + Refers customers to an internal team of experts when more complex financial goals and needs are recognized + Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks + Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. **Requirements** + High School Diploma or GED + Ability to work Saturdays as needed + Ability to handle cash and process cash transactions + Ability to communicate in person, on the phone, and through electronic channels + Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor + Ability to walk and stand for extended periods of time + Ability to lift up to twenty (20) pounds **Preferences** + One (1) year of banking, cash-handling, and/or customer service experience **Skills and Competencies** + Ability to adhere to policies, procedures, and guidelines + Ability to assist customers with digital banking offerings + Ability to handle multiple priorities simultaneously + Ability to oversee large sums of cash + Strong customer focus and relationship-building skills **Position Type** Full time **Compensation Details** Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. **Job Range Target:** **_Minimum:_** $37,260.55 USD **_Median:_** $42,465.00 USD **Incentive Pay Plans:** This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals. **Benefits Information** Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (******************************************************************** Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. + Paid Vacation/Sick Time + 401K with Company Match + Medical, Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser. ************************************************************* **Location Details** 84 West Dothan **Location:** Dothan, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
    $37.3k-42.5k yearly 7d ago
  • Customer Service Representative

    Personnel Resources 4.0company rating

    Finance service representative job in Eufaula, AL

    Personnel Resources is seeking Seasonal CSRs in Eufaula, AL to provide technical support for a leading company. This position starts at $14.00 per hour and shifts range from 7am-4pm, 8am-5pm, or 9:30 am-6:30 pm rotating every 8 weeks. Some Saturdays will be required as needed. Job Duties & Requirements Include: Working with customers to troubleshoot equipment and provide technical support Providing excellent customer service via phone and email Prior call center experience is preferred Ability to multi-task is required Personnel Resources is an Equal Opportunity Employer #CL
    $14 hourly 60d+ ago
  • Financial Aid Specialist

    Ave Maria University 4.3company rating

    Finance service representative job in Marianna, FL

    PRIMARY PURPOSE: The primary function of the financial aid specialist is to guide students through the financial aid application process in order to determine financial need and eligibility for Federal, State, and Institutional awards and loans, while ensuring compliance with internal policies and external regulatory requirements. The Financial Aid Specialist has the high/sole level of responsibility for processing data for the awarding and disbursing of federal, state and institutional financial aid. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process all verifications, change in circumstances and professional judgment decisions for the Free Application for Federal Student Aid. Collect documentation to correct student's data entered on the FAFSA and resolve issues relating to demographic, tax and c-code information. Award funds as appropriate with the Enrollment department. Assist with the management of institutional scholarships. Responsible for troubleshooting loan and award errors and edits to resolve these issues. Process VA benefits, certify student enrollment to the VA, monitor and reconcile payments that come in. Maintain complete and accurate records on student files. Assist with internal audits of records to ensure completeness and accuracy of records and compliance with internal policies and external regulatory requirements in preparation for annual audits by third-party auditors. Counsel current and prospective students and parents as to availability of various forms of aid. Represent the Financial Aid Office on various institutional and professional organizations and committees. Establish and maintain internal business contact with other academic and administrative departments; work cohesively with the Enrollment department to ensure clarity and accuracy of available awards. Assist the Director of Financial Aid in the development and administration of comprehensive financial aid programs. Assist in annual audits and program reviews by anticipating, identifying and minimizing risk factors in the administration of financial aid. Assist with developing and implementing policy and procedures. EDUCATION: Bachelor's Degree required EXPERIENCE: A minimum of 5 years experience in Financial Aid with accounting, tax preparation and technical skills, preferred KNOWLEDGE, SKILLS AND ABILITIES: Strong knowledge base of Federal and State Financial Aid Regulations, loan processing and verification. Experienced in financial aid software: Power FAIDS, Ed Connect, COD, and FAFSA. Experienced in Windows and Windows-based software applications. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires siting, standing, and movement work.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Relationship Banker I

    Trustmark 4.6company rating

    Finance service representative job in Eufaula, AL

    Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions. Responsibilities Identify customer needs and make the appropriate referrals through proactive sales/service efforts. Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc. Deliver exceptional customer experience that follows Trustmark's service standards. Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts). Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed. Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales. Making outreach calls to customers and/or prospects. Comply with the bank's guidelines, policies, procedures, and standards of performance. Perform additional duties as assigned. Qualifications High school diploma or GED One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable). Able to use basic math concepts and can handle routine transactions and close out the cash drawer Exceptional customer service skills with the ability to learn and communicate Trustmark products Pass appropriate assessment tests related to customer service and math skills Able to meet sales goals in a retail environment Basic computer skills and the ability to learn internal technology systems to perform work tasks Strong interpersonal and communication skills both verbal and written Time management skills Detail-oriented with a focus on quality and accuracy Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis Preferred: Experience in maintaining and balancing a cash drawer Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment
    $22k-25k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Dothan, AL

    Kedia Corporation

    Finance service representative job in Dothan, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 11h ago
  • Customer Service Rep(05811) - 2924 Ross Clark Circle

    Domino's Franchise

    Finance service representative job in Dothan, AL

    $10 PER HOUR * WEEKLY PAY * BENEFITS Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main-gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you. JOB REQUIREMENTS · You must be 16 years of age or older. · General job duties for all store team members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. . Work in a fast paced environment. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. . Great customer service skills and effective service recovery. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.
    $10 hourly 16d ago

Learn more about finance service representative jobs

How much does a finance service representative earn in Dothan, AL?

The average finance service representative in Dothan, AL earns between $17,000 and $36,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.

Average finance service representative salary in Dothan, AL

$24,000
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