Finance service representative jobs in Enterprise, AL - 61 jobs
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Customer Service Representative - State Farm Agent Team Member
Lee Milliner-State Farm Agent
Finance service representative job in Elba, AL
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
We opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing.
Professional development and personal well-being go hand in hand in our office. I invest heavily in my teamsupporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community.
Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion.
I am a proud 2004 graduate of Troy University, where I earned my Bachelors degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent.
Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability.
If youre looking to join a team that values family, community, professional growth, and a positive work environment, wed love to meet you.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 19d ago
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Front Desk CSR
Foley 4.1
Finance service representative job in Troy, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$24k-31k yearly est. Auto-Apply 60d+ ago
Customer Service Representative I
Kimber Mfg., Inc.
Finance service representative job in Troy, AL
Job Title: Customer ServiceRepresentative I
Classification: Non-Exempt
Grade: Hourly Grade 1
Department: Customer Service
Reports To: Director of Customer Service, Dealer Support, & Product Services
Date: 12/02/2025
SUMMARY/ OBJECTIVE
The Customer ServiceRepresentative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The Customer ServiceRepresentative will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop a best in class service experience for the customer
Ensure the satisfactory resolution to customer inquiries by assisting with technical product concerns via phone, mail, and email
Understand/learn the nature and functionality of the products Kimber markets to ensure customer questions are answered accurately
Liaison between consumers and the Product Services department regarding repairs and service recommendations
Maintain an inventory of Customer Service material as directed
Exercise appropriate judgement in determining whether work may or may not be covered under warranty
Receive and process catalog requests
Lift and transport catalog and mailer boxes
Process return shipping labels
Report trends and other data as required
Recommend and implement tools to provide a superior customer interaction with the company
Attend trade shows and events as needed
Effectively communicate and notify supervisor when there are discrepancies
Must be able to accurately input all required data into the manufacturing database
Complete other duties as assigned by manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient with MS Office, email, and ability to master new applications (e.g. ERP software)
Knowledge of firearms; quality, features, safety, etc.
Professional and cordial demeanor
Accurately type 35 words per minute or faster
Ability to use phones, copiers, and other standard office equipment properly
Mastery of the English language
Excellent communication skills both verbal and written
Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm
Must be able to work accurately and efficiently in a fast work environment that has the potential to change due to regulatory and business needs
Need to be detail oriented and highly organized with the ability to multi-task
Experience working independently with little supervision
EDUCATION/EXPERIENCE
Required:
High School Diploma or GED
Preferred:
Bachelor's Degree in Business Administration or related field
LANGUAGE SKILLS
Ability to read, analyze, and interpret quality performance reports and create solutions. Ability to effectively present information to management, public groups, and/or boards of directors.
REASONING ABILITY
This position requires various reasoning abilities in order to be successful such as:
Ability to collect and document data
Ability to follow written and oral instructions
Ability to perform complex and varied tasks
Ability to perform simple, repetitive tasks for an extended period of time
COMPUTER SKILLS
Required knowledge of MS Excel and MS Word using MS Windows platform. MS PowerPoint and Outlook.
TRAVEL REQUIREMENTS
This position may require travel occasionally.
OTHER SKILLS AND ABILITIEs
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations ("EAR"). Must be a "U.S. Person" as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
$24k-32k yearly est. Auto-Apply 29d ago
Customer Service Representative - State Farm Agent Team Member
Bryant Smith-State Farm Agent
Finance service representative job in Troy, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Bryant Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 13d ago
Customer Service Representative I
Kimber America
Finance service representative job in Troy, AL
Job Title: Customer ServiceRepresentative I
Classification: Non-Exempt
Grade: Hourly Grade 1
Department: Customer Service
Reports To: Director of Customer Service, Dealer Support, & Product Services
Date: 12/02/2025
SUMMARY/ OBJECTIVE
The Customer ServiceRepresentative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The Customer ServiceRepresentative will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop a best in class service experience for the customer
Ensure the satisfactory resolution to customer inquiries by assisting with technical product concerns via phone, mail, and email
Understand/learn the nature and functionality of the products Kimber markets to ensure customer questions are answered accurately
Liaison between consumers and the Product Services department regarding repairs and service recommendations
Maintain an inventory of Customer Service material as directed
Exercise appropriate judgement in determining whether work may or may not be covered under warranty
Receive and process catalog requests
Lift and transport catalog and mailer boxes
Process return shipping labels
Report trends and other data as required
Recommend and implement tools to provide a superior customer interaction with the company
Attend trade shows and events as needed
Effectively communicate and notify supervisor when there are discrepancies
Must be able to accurately input all required data into the manufacturing database
Complete other duties as assigned by manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient with MS Office, email, and ability to master new applications (e.g. ERP software)
Knowledge of firearms; quality, features, safety, etc.
Professional and cordial demeanor
Accurately type 35 words per minute or faster
Ability to use phones, copiers, and other standard office equipment properly
Mastery of the English language
Excellent communication skills both verbal and written
Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm
Must be able to work accurately and efficiently in a fast work environment that has the potential to change due to regulatory and business needs
Need to be detail oriented and highly organized with the ability to multi-task
Experience working independently with little supervision
EDUCATION/EXPERIENCE
Required:
High School Diploma or GED
Preferred:
Bachelor's Degree in Business Administration or related field
LANGUAGE SKILLS
Ability to read, analyze, and interpret quality performance reports and create solutions. Ability to effectively present information to management, public groups, and/or boards of directors.
REASONING ABILITY
This position requires various reasoning abilities in order to be successful such as:
Ability to collect and document data
Ability to follow written and oral instructions
Ability to perform complex and varied tasks
Ability to perform simple, repetitive tasks for an extended period of time
COMPUTER SKILLS
Required knowledge of MS Excel and MS Word using MS Windows platform. MS PowerPoint and Outlook.
TRAVEL REQUIREMENTS
This position may require travel occasionally.
OTHER SKILLS AND ABILITIEs
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations ("EAR"). Must be a "U.S. Person" as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
$24k-32k yearly est. Auto-Apply 29d ago
Customer Service Representative
Salter Insurance Agency, LLC
Finance service representative job in Ashford, AL
Job Description
Deal with the customers via emails, over the phone, or face to face Listen to the customer needs patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors. Respond to the problems of the customer promptly Look after the customer accounts and update their transaction status Draft the necessary documents, letter or statements, as required by the customer Maintain records of interactions with the customers in an orderly manner Coordinate with the internal department to find solutions and resolve matters Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer.
$24k-32k yearly est. 2d ago
Customer Service Rep(05806) - 705 Glover Ave
Domino's Franchise
Finance service representative job in Enterprise, AL
Job Description
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Additional Information
Additional Job Details
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
$24k-32k yearly est. 4d ago
Customer Service Representative - Dothan, AL
Kedia Corporation
Finance service representative job in Dothan, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$24k-32k yearly est. 15h ago
Financial Services Representative
Worldacceptance
Finance service representative job in Dothan, AL
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a FinancialServicesRepresentative to guide customers on their financial journey. As a FinancialServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the FinancialServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of FinancialServices Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15 hourly Auto-Apply 16d ago
Customer Service Representative - State Farm Agent Team Member
Amanda Filipowski-State Farm Agent
Finance service representative job in Ozark, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 17d ago
Clinic Customer Service Rep
Mizell Memorial Hospital 3.6
Finance service representative job in Opp, AL
Full-time Description
The Customer ServiceRepresentative (CSR) is responsible for assisting with clerical responsibilities in the clinic(s). Additionally, he/she is responsible for functioning well as a member of the multidisciplinary team.
Duties/Responsibilities:
· Ensures all applicable regulatory requirements and governing practices are followed.
· Promptly attends work as scheduled and completes position responsibilities by following established guidelines & protocols within the appropriate time frame.
· Works cooperatively and respectfully with other personnel, showing a spirit of teamwork and cooperation. Willingness to assist other clinics as needed.
· Maintains confidentiality of the patient's medical condition, personal problems, and medical record.
· Shows initiative in completing job responsibilities.
· Is neat, clean, and dressed according to the Dress Code Policy.
· Works cooperatively and respectfully with other personnel, showing a spirit of teamwork and cooperation.
· Demonstrates good skills in all forms of communication.
· Checking patients in and gathering information needed to update demographics, such as correct contact information, insurance information, etc. Collects payments including insurance copays.
· Checks patients out including scheduling follow-up visits.
· Answers clinic phones.
· Filing and keeping information current in records. This includes working in electronic medical records to sort documents, redirect documents, etc. as needed to ensure timely responses to reports such as lab results, pharmacy medication requests.
· Assist patients in accurately completing appropriate forms and documents for the required information.
· Performs other related duties as assigned.
Requirements
Education and Experience:
· High school diploma or equivalent. A two-year associate degree in medical office administration or work in the medical field is preferred.
· BLS certification required.
Skills/Abilities:
· Basic computer skills required.
· Interpersonal skills- including customer relations, grammar, reading, and organizational skills.
· Must have excellent telephone etiquette and an outgoing personality.
· Must have the ability to work accurately and efficiently while under pressure.
$21k-28k yearly est. 11d ago
Customer Service Representative
Alabama Title Loans
Finance service representative job in Geneva, AL
Are you just starting your career and are unsure of how to gain the experience needed to land a solid professional career where you can grow? Let me ask you a few of questions. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” “Have you led a team or helped manage a small group of people?” If the answer is yes, we have a career for you.
The role of a Customer ServiceRepresentative is the first point of contact for our customers. Our Customer ServiceRepresentatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals ready to move to the next level in their careers.
Why should you work with us?
Start your career with an industry leader where you will receive best-in-class training.
Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet”
Work with a team of professionals who will ensure your success.
Competitive wages with real advancement opportunities
Majority company paid Health, Dental and Vision
401k Program
Life and Disability Insurance
2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days
40hr Work Week - Monday thru Saturday
Every Sunday Off
Pay - $13.75 - $15.00/hr
Monthly Bonus Potential
Preferred Qualities and Experience:
6 months to 1 year as a Team Lead or Assistant Manager
1+ years Customer Service, Sales or Collections experience
Teamwork mentality developed through team sports
Some college or military experience
Passion for Customer Service
Passion for Winning
General understanding of basic math and capability to learn
Pleasant and inviting phone voice
Ability to approach a stranger like a friend
Minimum Required Education and Qualifications:
High School Diploma or equivalent
Must be able to work 40 hours per week, including Saturdays
Satisfactory completion of pre-employment screenings
Reliable form of personal transportation and valid Driver's License
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
$13.8-15 hourly Auto-Apply 6d ago
Member Service Representative
All In Credit Union 3.6
Finance service representative job in Ashford, AL
Do you have a passion for customer service, helping others find financial security, and being a part of your community?
As the Member ServiceRepresentative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized.
Key Responsibilities:
Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate.
Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members.
Complete month-end reporting and ensure compliance with internal standards.
Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records.
Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances.
Serve as a liaison between members and various departments, ensuring clear communication.
Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more.
Identify cross-sell opportunities for Credit Union products and services to enhance member engagement.
Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones.
Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Provide notary services (if applicable) in compliance with state regulations.
Act as the Membership Officer, supporting high levels of member satisfaction.
What You Bring to the Team:
Experience: Up to 3 years of related experience in a financial or banking environment.
Education: High school diploma or GED required.
Interpersonal Skills: Excellent communication skills with the ability to interact professionally with members and colleagues.
Technical Skills: Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries.
Certifications : Must be willing to register and participate in NMLS, and Notary Public certification may be required.
Miscellaneous: Must complete annual BSA training and maintain knowledge of applicable laws and regulations.
Why Join Us?
At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.
We are committed to fostering a workplace culture that exemplifies our values: Sparkle-embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.
Commitment to Equal Opportunity
All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.
Ready to Make a Difference?
If you're ready to lead with integrity, inspire a team, and make a positive impact in our members' lives, apply to join us today!
$26k-31k yearly est. Auto-Apply 15d ago
Planet Fitness - Overnight Member Services Representative - Part Time - Dothan
Taymax
Finance service representative job in Dothan, AL
Dothan, AL3121 Ross Clark Circle, Dothan, AL 36303, United States of America Pay : $10.00 - $10.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member ServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$10-10.5 hourly Auto-Apply 30d ago
Relationship Banker I
Trustmark 4.6
Finance service representative job in De Funiak Springs, FL
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Responsibilities
Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
Deliver exceptional customer experience that follows Trustmark's service standards.
Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
Making outreach calls to customers and/or prospects.
Comply with the bank's guidelines, policies, procedures, and standards of performance.
Perform additional duties as assigned.
Qualifications
High school diploma or GED
One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
Able to use basic math concepts and can handle routine transactions and close out the cash drawer
Exceptional customer service skills with the ability to learn and communicate Trustmark products
Pass appropriate assessment tests related to customer service and math skills
Able to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform work tasks
Strong interpersonal and communication skills both verbal and written
Time management skills
Detail-oriented with a focus on quality and accuracy
Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
Preferred:
Experience in maintaining and balancing a cash drawer
Physical Requirements/Working Conditions:
Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment
$31k-36k yearly est. Auto-Apply 41d ago
Customer Service Representative I
Kimber MFG., Inc.
Finance service representative job in Troy, AL
Job Title: Customer ServiceRepresentative I
Classification: Non-Exempt
Grade: Hourly Grade 1
Department: Customer Service
Reports To: Director of Customer Service, Dealer Support, & Product Services
Date: 12/02/2025
SUMMARY/ OBJECTIVE
The Customer ServiceRepresentative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The Customer ServiceRepresentative will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop a best in class service experience for the customer
Ensure the satisfactory resolution to customer inquiries by assisting with technical product concerns via phone, mail, and email
Understand/learn the nature and functionality of the products Kimber markets to ensure customer questions are answered accurately
Liaison between consumers and the Product Services department regarding repairs and service recommendations
Maintain an inventory of Customer Service material as directed
Exercise appropriate judgement in determining whether work may or may not be covered under warranty
Receive and process catalog requests
Lift and transport catalog and mailer boxes
Process return shipping labels
Report trends and other data as required
Recommend and implement tools to provide a superior customer interaction with the company
Attend trade shows and events as needed
Effectively communicate and notify supervisor when there are discrepancies
Must be able to accurately input all required data into the manufacturing database
Complete other duties as assigned by manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient with MS Office, email, and ability to master new applications (e.g. ERP software)
Knowledge of firearms; quality, features, safety, etc.
Professional and cordial demeanor
Accurately type 35 words per minute or faster
Ability to use phones, copiers, and other standard office equipment properly
Mastery of the English language
Excellent communication skills both verbal and written
Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm
Must be able to work accurately and efficiently in a fast work environment that has the potential to change due to regulatory and business needs
Need to be detail oriented and highly organized with the ability to multi-task
Experience working independently with little supervision
EDUCATION/EXPERIENCE
Required:
High School Diploma or GED
Preferred:
Bachelor's Degree in Business Administration or related field
LANGUAGE SKILLS
Ability to read, analyze, and interpret quality performance reports and create solutions. Ability to effectively present information to management, public groups, and/or boards of directors.
REASONING ABILITY
This position requires various reasoning abilities in order to be successful such as:
Ability to collect and document data
Ability to follow written and oral instructions
Ability to perform complex and varied tasks
Ability to perform simple, repetitive tasks for an extended period of time
COMPUTER SKILLS
Required knowledge of MS Excel and MS Word using MS Windows platform. MS PowerPoint and Outlook.
TRAVEL REQUIREMENTS
This position may require travel occasionally.
OTHER SKILLS AND ABILITIEs
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations ("EAR"). Must be a "U.S. Person" as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
$24k-32k yearly est. 6d ago
Customer Service Representative - Dothan, AL
Kedia Corporation
Finance service representative job in Dothan, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$24k-32k yearly est. 60d+ ago
Financial Services Representative (Overstaff)
Worldacceptance
Finance service representative job in Dothan, AL
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff FinancialServicesRepresentative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go.
The Overstaff FinancialServicesRepresentative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.
Hourly Pay: $15
What You'll Do:
Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
Guide customers toward upward credit mobility through responsible financial choices.
Deliver top-tier customer service by assisting with questions, concerns, and available products.
Process and prepare loan applications, documents, and renewals accurately.
Take and process customer payments.
Prepare and execute loan closings on current and renewal loans.
Balance assigned cash drawer daily and ensure all transactions are accurate.
Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
Maintain strong customer relationships and represent the company's values in every branch supported.
Collaborate with Branch Managers and team members to meet performance goals.
Other duties include but are not limited to:
Calling approved and unmade applications to close loans daily.
Supporting tax services and helping build tax clientele.
Sending complete and accurate credit denial letters within 30 days from the date of application.
Paying branch expenses as instructed by the Branch Manager.
Travel Requirements & Coverage Area:
Reliable transportation for daily travel to assigned branches and bank deposits.
Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager.
Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable.
Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting.
Experience That Will WOW Us!
Demonstrated self-confidence, organization, and adaptability.
A history of kindness, compassion, and helping others succeed.
A mindset focused on quality, problem-solving, and openness to new ideas.
Team-oriented approach - willing to pitch in, learn, and lead by example.
Basic computer proficiency and comfort learning new systems.
Valid driver's license and access to a dependable vehicle.
Why World?
Growth-minded culture: 80% of our FinancialServicesRepresentatives are promoted to management.
Proven career paths: 75% of our Operations Executives began in similar roles.
Community connection: Paid volunteer hours each year to give back.
Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
Work-life balance: Paid holidays, vacation time, and 401(k) with company match.
Belonging & purpose: Join a team built on respect, collaboration, and genuine care.
Be home for dinner: Your life outside of work is a priority.
Make an impact: Help customers build stronger financial futures every day.
Who Is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care.
Physical Demands and Working Conditions:
Frequently stationary with regular movement throughout office environments.
Occasional climbing, kneeling, bending, twisting, and reaching.
Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force.
Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
Fast-paced, high-demand environment requiring professionalism and adaptability.
Frequent travel to branch locations; may include extended hours, evenings, or weekends.
Standard indoor office settings with typical noise, lighting, and temperature.
Frequent customer and coworker interaction; must communicate clearly and professionally.
Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15 hourly Auto-Apply 15d ago
Customer Service Rep(05811) - 2924 Ross Clark Circle
Domino's Franchise
Finance service representative job in Dothan, AL
$10 PER HOUR * WEEKLY PAY * BENEFITS
Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main-gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you.
JOB REQUIREMENTS
· You must be 16 years of age or older.
· General job duties for all store team members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
. Work in a fast paced environment.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
. Great customer service skills and effective service recovery.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10 hourly 4d ago
Member Service Representative
All In Credit Union 3.6
Finance service representative job in Ashford, AL
Do you have a passion for customer service, helping others find financial security, and being a part of your community?
As the Member ServiceRepresentative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized.
Key Responsibilities:
Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate.
Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members.
Complete month-end reporting and ensure compliance with internal standards.
Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records.
Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances.
Serve as a liaison between members and various departments, ensuring clear communication.
Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more.
Identify cross-sell opportunities for Credit Union products and services to enhance member engagement.
Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones.
Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Provide notary services (if applicable) in compliance with state regulations.
Act as the Membership Officer, supporting high levels of member satisfaction.
What You Bring to the Team:
Experience: Up to 3 years of related experience in a financial or banking environment.
Education: High school diploma or GED required.
Interpersonal Skills: Excellent communication skills with the ability to interact professionally with members and colleagues.
Technical Skills: Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries.
Certifications: Must be willing to register and participate in NMLS, and Notary Public certification may be required.
Miscellaneous: Must complete annual BSA training and maintain knowledge of applicable laws and regulations.
Why Join Us?
At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.
We are committed to fostering a workplace culture that exemplifies our values: Sparkle-embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.
Commitment to Equal Opportunity
All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.
Ready to Make a Difference?
If you're ready to lead with integrity, inspire a team, and make a positive impact in our members' lives, apply to join us today!
$26k-31k yearly est. Auto-Apply 15d ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Enterprise, AL?
The average finance service representative in Enterprise, AL earns between $17,000 and $36,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Enterprise, AL