Finance service representative jobs in Iowa City, IA

Class Title: IDVA-FIELD VETERANS SERVICE OFFICER (WILLIAMSON COUNTY) Skill Option: None Bilingual Option: None Closing Date/Time: 12/12/2025 Salary: $4,954 - $6,894/Monthly; CBA language applies; Anticipated starting salary $4,954/monthly Job Type: Salaried Category: Full Time County: Williamson Number of Vacancies: 1 Plan/BU: RC028 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number 51776 Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Essential Functions Acts as Service Officer for the Field Services Division within the IL Department of Veterans Affairs whilst managing the operation of a field office, with emphasis on claims and the origination of appeals. Advocates for veterans, retirees, spouses and dependents regarding applicable benefits. Serves as liaison with various county, state, and federal agencies, in establishing veteran's entitlements to benefits, resources and services. Represents the IL Department of Veterans Affairs at various community affairs and public events, explaining the functions of the IL Department of Veterans Affairs. Trains and/or assists in the training of newly appointed Veterans' Service Officers. Performs other duties as required or assigned within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to two (2) years of college with emphasis in business administration or public administration Requires an honorable discharge from service in the Armed Forces of the United States(during a recognized period of hostilities). The veteran must have served during a time of hostilities with a foreign country, and must meet one or more of the following conditions: The veteran must have served a total of at least 6 months The veteran served for the duration of hostilities regardless of the length of engagement The veteran was discharged on the basis of hardship The veteran was released from active duty because of a service-connected disability and was discharged under honorable conditions Preferred Qualifications Extensive knowledge of the department's veterans' programs and the operating policies and procedures Extensive knowledge of the benefits and services available to veterans, their spouses and family, and the federal and state laws and regulations governing their administration Working knowledge of office management skills and techniques One (1) year of experience managing an office efficiently and effectively, to provide services to military personnel, veterans, their dependents and/or survivors, and to maintain records as required by the agency or organization One (1) year of experience establishing and maintaining effective working relationships with other staff, veterans, dependents, community organizations and other stakeholders in the veteran community One (1) year of experience preparing and presenting topical speeches to veterans' groups and other interested parties One (1) year of experience explaining federal and state veterans' legislation to the public One (1) year of experience analyzing and interpreting service records, private medical records, and reports in terms of establishing entitlement to Veteran's Administration benefits One (1) year of experience examining, interpreting and explaining complex decisions affecting clientele regarding claims issues, and appropriately advising them of their responsibility in relation to benefit awards One (1) year of experience making informed decisions in accordance with the laws of the federal and state government governing veterans' benefits and services and expressing related ideas clearly in written and/or oral form. Conditions of Employment Requires ability to pass a background check. Requires use of agency-supplied equipment (mobile phone, laptop, etc.). Requires ability to obtain Training, Responsibility, Involvement and Preparation (TRIP) of Claims certification and maintain required training throughout employment. Requires ability to obtain U.S. Department of Veterans Affairs Accreditation within their probationary period. Failure to achieve accreditation will result in termination of employment. Requires ability to re-accreditation every 5 years while fulfilling the duties of a Veterans Service Officer. Failure to maintain accreditation will be grounds for further training and adverse personnel action. Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties. Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid drivers' license. Overtime is a condition or employment, and you may be required to work overtime including scheduled, unscheduled, or last-minute overtime. Work Hours: 8:00a.m. - 4:00p.m. Mon - Fri Work Location: 2309 W Main St, Marion, Illinois, 62959 Agency Contact: ******************************* Posting Group: Social Services This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: ****************************** *************************** About the Agency: The Illinois Department of Veterans Affairs is a state agency designed to empower veterans and their families to thrive. We do this by assisting them in navigating the system of federal, state, and local resources and benefits, providing long-term health care for eligible veterans in our Veterans' Homes and partnering with other agencies and non-profits to help veterans address education, mental health, housing, employment, and other challenges. A career with the Illinois Department of Veterans' Affairs provides a rewarding and challenging opportunity for individuals. Working together, we create partnerships and experiences that engage and inspire our fellow co-workers and the veterans and their family members that we serve every day.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: Provide friendly and attentive service to customers both over the phone and in-person. Assist customers with placing orders, customizing pizzas, and answering menu questions. Upsell additional menu items and promotions to enhance customer satisfaction. Handle inquiries, concerns, and complaints with empathy and professionalism. Accurately enter orders into the system and process payments. Maintain cleanliness and organization within the store Qualifications Job Requirements: A team player who is punctual and has a positive attitude! A fun and friendly person, who is comfortable talking to customers. Ability to work efficiently in a fast-paced environment. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Excellent communication and interpersonal skills. Flexibility to work evenings, weekends, and/or holidays. You are at least 16 years of age. Additional Information Benefits: A fun, rewarding and fast paced working environment Full training with an industry leading brand Health insurance Excellent career with great opportunities for internal promotion. Awesome discounts on Pizza!

Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. Process customer payments, as appropriate. Perform collection responsibilities, as assigned. Maintain office cleanliness. Scheduling Responsibilities (as assigned): Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift. Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership. Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. Resolve any scheduling conflicts including verifying and/or updating account details, as needed. Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: High School Diploma or GED, required Experience, Knowledge, Skill Requirements: 2 years customer service 2 years of professional computer 1 year front desk experience 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: Valid driver's license with acceptable driving record required. Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-JC2

Now Hiring Customer Service Rep Shift Hours/Days: Mon-Fri 10a-6:30p; OT as needed Pay Rate: $24.00 Job Description: What you'll do on a typical day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website, *********************** ************ #121

Teller Service Representative-PT Part-time: 30-35 hours/week PAY $17.78 WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM. START YOUR JOURNEY AND APPLY TODAY. Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS • Create excellent service experiences that promote the Veridian brand. • Understand and be familiar with Bank Secrecy Act (BSA) guidelines. • Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. • Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. • Actively cross sell credit union services by providing information to current, new and potential members. • Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. • Assist members over the phone. • Consistently achieve established monthly and annual sales and service goals. • Contributes to team effort by accomplishing related results as needed. • Monitor necessary departmental files and reports, updating member information as required. • Maintains member confidence and protects operations by keeping information confidential. • Balance cash box per teller balancing procedures. KEY ATTRIBUTES • Oral and written communication skills. • Member service focus. • Attention to detail and accuracy. • Positive attitude that supports a team environment. • Dependable and punctual; flexible during peak times. • High level of confidentiality. • Organizational skills. • Self-motivated; ability to work without close supervision. • Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Occasionally lift and/or move items over 10 pounds. • Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE • High School Diploma. • Relevant work experience in the area of customer service and/or cash handling. • Math and clerical aptitude. • Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

YOUR ROLE & RESPONSIBILITIES The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and are expected to consistently provide value to differentiate Brenntag over the competition. The Account team's efforts are expected to be focused and intentional, with a common goal: increasing customer loyalty, customer retention and territory growth. The Customer Service Representative is responsible for creating a positive Customer Experience by providing timely communication based on Customer needs while executing Brenntag's Quality Objectives: the right product, right package, right quantity, right time, correct location, right paperwork, and the right price via the appropriate platform, while staying sensitive to the customer's changing circumstances. This role will be held accountable for accurate and prompt processing of customer orders and full Order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. This role is instrumental to Brenntag's Service Excellence commitment and must be represented with personal, genuine, and insightful efforts through each step of the customer journey. Job Description: Teamwork: Responsible for working both proactively and productively with teammates to resolve issues for the customer rather than treat service as a solo act. Order Entry, Management and Processing: Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. Communication: Ability to manage internal and external requests via multiple platforms, while remaining organized and concise with communication. Identify and clarify customer needs and concerns, while effectively reporting requirements and customer expectations internally to determine a solution. Present answers / options to the customer and follow up to ensure resolution. Build and Develop Customer Relationships: Establish sustainable and collaborative relationships through open, knowledgeable, and interactive communication with the customer. Intentional effort is required to development and foster strong customer relationship, ensuring customer loyalty and customer retention. This role requires confidence to quickly pivot to meet changing demands, while providing professional, efficient, and courteous service. Data Integrity: Responsible for working with the Commercial team and the customer to safeguard the integrity and accuracy of the customer's data, while establishing visibility across internal teams to encourage usability by all parties and reduce errors that result from bad/incorrect data. Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures. YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline. OR 5+ years of relevant professional experience, Chemical Distribution or Manufacturing is a plus. Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills. Excellent interpersonal skills with a passion for collaboration. Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment. Strong organization and prioritization skills. CRM Experience required, preferably Salesforce. Experience with Microsoft Office Suite and Team Collaboration tools. OUR OFFER We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k) INTERESTED? We look forward receiving your application. Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to ********************************** or view the poster at ********************************************** Contents/E-Verify_Participation_Poster.pdf. Brenntag TA Team

************************ Auxiant's Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative in our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: Handle incoming and outgoing phone calls from providers and members. Handle incoming live chats via the website from providers and members. Respond to emails via Auxiant secure email from providers. Essential Functions: Answer provider phone, live chat, and secure email questions regarding claim status and benefits Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: Other duties as assigned or appropriate Education/Qualifications: Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Previous call center experience preferred Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Job DescriptionBenefits: 401(k) Health insurance Opportunity for advancement Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $12.00 - $15.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Are you a people person with an eye for detail? Do you dream of a career in banking? Collins Community Credit Union, a growing organization, is currently hiring a Member Representative for our Jordan Street branch in North Liberty. We're seeking a motivated individual to join our friendly team as a Member Representative (Teller) at our North Liberty Branch! In this role, you'll be the face of our Credit Union, providing exceptional customer service while handling deposits, withdrawals, and other transactions. But this is just the beginning! We invest in our employees and offer a clear path for advancement. With a strong work ethic and a dedication to learning, you could be on your way to becoming a Personal Banker, or even a Branch Manager! Here's what you'll gain: * Hands-on experience in the Credit Union industry, learning the ropes from seasoned professionals. * Comprehensive training programs that will equip you with the skills and knowledge to excel. * Mentorship opportunities from experienced leaders who will guide you on your career path. * Promotion potential: Advance to leadership positions within our growing Credit Union. We're looking for someone who: * Has excellent customer service skills and enjoys building relationships. * Possesses strong math and accuracy skills. * Is a team player with a positive attitude and a desire to learn. * Is eager to build a successful career in the financial industry. Must be available to work during business hours: * Monday - Thursday 8:15am - 5:15pm * Friday 8:00am - 5:45pm Ready to take the first step? We offer a competitive salary, generous time off, paid holidays and a benefits package with extensive coverage options, along with a supportive and positive work environment. Apply today and start your rewarding career with us! Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.

Starting at $17.00/hour + Quarterly Performance Bonus (up to $4,000 annually!) Also hiring Bilingual English/Spanish candidates with a bilingual pay differential! Help small businesses succeed online! If you're passionate about problem-solving, delivering exceptional customer experiences, and making a real impact, this role is for you. Join Hibu, a leading provider of digital marketing solutions for small and medium-sized businesses nationwide. No prior digital marketing experience? No problem! We're looking for motivated, customer-focused individuals ready to learn and grow. We'll set you up for success with 5 weeks of paid, best-in-class training and provide all the tools you need to thrive. Plus, your career doesn't stop here-Hibu offers a clear growth path, with advancement opportunities starting after just 6 months. About the Role As a Digital Product Support Specialist, you'll be the first point of contact for customers, providing expert support for Hibu's suite of digital products. You'll troubleshoot issues, make updates, and ensure our clients' online presence is optimized. We're looking for candidates with at least 1 year of professional customer service experience, preferably in a call center, tech support, or client-facing role. If you've worked in a fast-paced environment where empathy, communication, and problem-solving were key-this is your next career move. What is Hibu? (Watch in 60 seconds): *************************** What You'll Do Answer customer calls and emails to gather details to understand, diagnose, and resolve their concerns Support Hibu's full suite of digital products: Websites, Listings, Reviews, Reputation Management, Search, Display Ads, SEO, and Social Assist customers with updates and changes to their digital products within defined guidelines Troubleshoot technical issues using internal tools and documentation Handle post-live support, including billing inquiries, performance analytics, and campaign adjustments Document client interactions and resolutions in our client relationship manager Follow up on open cases and ensure timely resolution Collaborate with internal teams and sales reps to ensure customer satisfaction What You'll Bring Minimum 1 year of customer service experience (call center or tech support preferred) Strong verbal and written communication skills Ability to multitask and work independently in a fast-paced environment Positive attitude and adaptability to change Detail-oriented with excellent organizational skills Why Hibu? Career Growth: Clear advancement path starting at 6 months Inclusive Culture: We celebrate diversity and value every voice Training & Support: Ongoing development and mentorship Impact: Help real businesses grow and succeed Our Culture We're proud of our diverse and inclusive workplace. Different perspectives fuel innovation and make Hibu a better place to work. We're committed to doing what's right-for our clients, our employees, and our communities. Learn more at ************ Ready to make a difference? Apply today and start your journey with Hibu! IND10 #LI-AG1 #LI-Hybrid Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package. Learn more about the Hibu culture here: Culture at Hibu NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address ******************************** : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims What you bring to the table: Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred High School education 2 year or 4 year degree preferred Shift and Hours: Monday - Friday, 8:00am - 5:00pm. Compensation Details: The expected starting rate of pay for this position is $19.00 per hour, depending on experience. The Value of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts. Enjoy our Disability Benefits at no cost to you. Share in our success with Profit Sharing Plans. 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program. Reach your career goals with our Educational Reimbursement and Career Development Programs. And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Job DescriptionBenefits: Retirement Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance At the Funk Group: Northwestern Mutual, our mission is clear: to create the most financially secure communities in all of America, one person, one family, and one business at a time. We believe that true success goes beyond financial security, which is why we are also deeply committed to making a positive impact in the local community. Our office is passionate about supporting and giving back to a variety of charitable organizations that are making a difference right here in the Cedar Valley. From our annual volunteer work with the Northeast Iowa Food Bank to supporting causes like Alexs Lemonade Stand, Retrieving Freedom, Cedar Valley Angels, Junior Achievement, and Habitat for Humanity, we believe in the power of community-driven initiatives. We also partner with Hy-Vee for events like Alexs Lemonade Stand and are proud to support local organizations such as House of Hope, the Boys and Girls Club, Americans For Independent Living (AFIL), and Ledar Valley. As a Financial Representative with the Funk Group, youll not only have the opportunity to build a rewarding and impactful career, but youll also be part of a team that makes a difference in the lives of others, both financially and through community involvement. Our thriving office is located: 3839 Ansborough Avenue, Waterloo, IA 50701 Follow this link to hear about a Day in the Life of a Northwestern Mutual Advisor: **************************** A Glance at Northwestern Mutual (NM): Northwestern Mutual is a FORTUNE 500 company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyownersnot Wall Street. We began in Wisconsin in 1857, and today were one of Americas top companies - as was recognized by FORTUNE as one of the Worlds Most Admired life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Meet Some of Our Local Leaders, the Heartbeat of Our Business: Mark Funk - Managing Director: How long with NM? 26 years Prior Experience? Started with Northwestern Mutual in college as an intern while pursuing his finance degree. Passionate About? He and his wife love to travel and spend time with their family at their properties in Montana and Florida. Mark also enjoys playing golf and hunting at his cabin in Northeast Iowa. Nick Jans - Wealth Management Advisor: How long with NM? 2 years as an intern and 11.5 years full-time Prior Experience? Studied Business at UNI and worked at Scheels. Passionate About? Nicks central focus outside of work is his family life he and his wife Kelly have been married almost 10 years, and they have three kids: Talon (5), Brooks (3), and Navy (1). He is also very passionate about bow hunting, land management, and fly fishing. Nick enjoys anything outdoors. Eric Sikkema - Wealth Management Advisor: How long with NM? 12.5 years with Northwestern Mutual Prior Experience? Worked for a golf course before joining Northwestern Mutual. Passionate About? Eric enjoys travel, spending quality family time, participating in sports, and golfing. Owen Ward - Certified Financial Planner: How long with NM? 7 years Prior Experience? Started his career right out of college. Passionate About? Owen is passionate about spending time with his family, traveling, and cheering on the Hawkeyes. Ally Dana - Development Director: How long with NM? Almost 10 years! Prior Experience? I graduated from UNI in Leisure Services and interviewed with NM my senior year, despite no prior financial services experience. After learning more about the company, I joined NM the Monday after graduation. Passionate About? I enjoy spending time with my husband, daughter, and dogs, practicing barre/pilates/yoga, being outdoors, and traveling. Matthew Henson - Financial Advisor: How long with NM? Matthew has been with NM for 6 years. Prior Experience? Matthew was a youth leader at a church in Waverly for five years. He also started his own basketball camp and worked in various labor jobs, including landscaping, flipping houses, painting, and security. Passionate About? Matthew is passionate about personal development, playing and coaching basketball, working out, and spending time with family and friends. About the Financial Representative Role: As a Financial Representative at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning. Your role involves building long-term relationships with clients, understanding their unique needs, and providing tailored financial solutions. Key Responsibilities: Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns. Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement. Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income. Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances. Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations. Qualifications: Education: A bachelor's degree is preferred. Experience: Previous experience in financial services, insurance or business development is beneficial but not required. Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients. Licenses: Obtain necessary licenses, such as Series 6, 63, and state insurance licenses (training and sponsorship available). Benefits: Professional Development: Access to ongoing training and development programs, including sponsorship for advanced certifications. Income Potential: Competitive compensation structure including performance incentives, with no ceiling. Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors. Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals. Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Mark Funk is a General Agent of NM and not in legal partnership with NM, or its subsidiaries. Flexible work from home options available.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance ROLE DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Ryan Harvey - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in sales preferred.

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $11.75 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO) - 12 days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per year Tuition Reimbursement - $5,000 per year Professional certification reimbursement program and other professional development opportunities Complimentary AAA Membership Discounts, perks, and rewards and much more Paid volunteer day annually A DAY IN THE LIFE of an Insurance Service Representative The Auto Club Group is seeking an Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $22.96 - $25.46 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours per week. Scheduled hour for lunch each day. This is 100% an in-office position at the Coon Rapids branch. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.