Customer Service & Sales Representative
Finance service representative job in Durand, MI
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-ApplyPart Time Associate Banker Lansing (30 hours)
Finance service representative job in East Lansing, MI
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Finance service representative job in Lansing, MI
Responsive recruiter About our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!
As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we do-we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.
Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interaction-along with cookies and coffee to keep things warm and welcoming!
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Trinesha Goebel - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Hourly pay plus commission/bonus
Health benefit (Medical, Vision, Dental)
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mason, MI and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyFinancial Services Specialist - West Side Branch
Finance service representative job in Lansing, MI
The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique financial position. Financial Services Specialists respond to member requests while recommending additional products and services that elevate the member's financial wellbeing and perform these tasks with accuracy and efficiency. Financial Services Specialists are responsible for problem solving to find the optimal solution for the member while mitigating risk to the member and Credit Union.
Work Arrangement: This position is scheduled for an onsite presence at the West Side Branch.
Schedule:
* This position requires working a standard 40 hour week during Branch hours of operations
* Monday - Thursday 8:45am - 5:45pm
* Friday 8:00am - 6:15pm
* Rotating Saturdays 8:45am - 1:15pm
* Employees work every other Saturday and receive a consistent day off during the week to offset their hours
* Scheduled hours could change based on business need and future department growth.
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
* Starting at $18/hour dependent on experience
* 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
* Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
* 401(k) with a company match
* Tuition Reimbursement
* Up to 12 Weeks of Paid Parental Leave
* Learn more about our benefits here
Essential Duties and Responsibilities
Financial Services Specialist
* Provide superior member service by responding to members' inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members' unique needs.
* Identify and sell products and services, provide financial education to enhance the member experience, and achieve individual and departmental goals.
* Utilize outbound calling and cross-selling tools to further develop relationships with current members.
* Utilize department and Credit Union procedures to mitigate risk, ensuring that member requests and transactions are processed with accuracy, protecting both members and the Credit Union from loss.
* Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union.
* Utilize a variety of communication channels (e.g., in-person, email, team collaboration tools) to ensure clear, effective, and timely communication within the team and across the Credit Union.
* Actively promote and guide members in using Credit Union technology, enhancing their experience and empowering them to manage their finances with ease and confidence.
* Demonstrate proficiency in Credit Union product knowledge, services, and fintech partners.
* Effectively handle escalations by taking ownership, de-escalating concerns with empathy and professionalism, and resolving issues to achieve superior service.
* Apply fraud detection strategies, taking steps to mitigate risks, protecting members and the Credit Union.
* Complete required departmental activities and trainings to ensure compliance with state and federal regulations, and Credit Union policies.
* Adhere to safety and security procedures regarding emergency situations, third party access to secure areas, and promptly communicate suspicious activity to leadership.
* Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations, adapting to new information, technology platforms, handling ambiguity and adapting to change.
* Display adaptability and flexibility in meeting business needs based on member volume patterns at a branch or throughout the branch network.
* Consistently meet or exceed established performance metrics, contributing to the Credit Union's goals and delivering a high standard of service.
Knowledge, Skills and Abilities
Financial Services Specialist:
* High School Diploma or Equivalent required.
* Follow proper balancing and cash handling procedures
* Regular and predictable attendance
* Demonstrate company core values
* Ability to work scheduled hours including, weekend and overtime, when applicable
* Receptiveness to accepting and applying feedback
* Attention to detail
* Proficiency in member service
* Excellent listening skills
* Clear and effective communication skills
* Professional business etiquette and presentation skills, including maintaining a professional workspace
* Strong sales skills with identifiable results
* Critical thinking and problem-solving skills
* Effective use of fraud detection and prevention techniques
* Effective written and verbal communication skills
* Skills in de-escalating and resolving escalating member situations
* Adaptability and flexibility
* Analytical skills and the ability to work independently
* Math and general clerical aptitude
* Ability to multitask and prioritize
* Reliable and dependable
* Error free typing skills with emphasis on accuracy
* Functional knowledge of Credit Union or other financial institution systems, products, services, and procedures preferred
* High School Diploma or GED
Competencies
* Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
Physical Demands and Work Environment
* May be required to remain in a stationary position for an extended period
* Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage
* Ability to move about inside of office area
* Exposure to potentially hazardous conditions, i.e., robbery, and follows detailed instructions and procedures to minimize the exposure
* The working arrangement for this position is onsite
* Ability to safely lift, carry, and move items as required for branch operations
Disclaimer
* Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
* MSUFCU is an affirmative-action, equal-opportunity employer.
* To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Financial Services Representative State Farm Agent Team Member
Finance service representative job in Lansing, MI
Job DescriptionAbout our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!
As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we dowe sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.
Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interactionalong with cookies and coffee to keep things warm and welcoming!
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Trinesha Goebel - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Hourly pay plus commission/bonus
Health benefit (Medical, Vision, Dental)
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Financial Services Representative State Farm Agent Team Member
Finance service representative job in Battle Creek, MI
Job DescriptionBenefits:
Hiring bonus
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our Battle Creek office has been in operation since January 1, 2017, celebrating eight years of growth, while our Marshall office opened on July 1, 2024. Our team consists of 7 dedicated members in Battle Creek and 5 in Marshall, along with the agent. I am a proud graduate of Mattawan High School (2006), Ferris State University, and Grand Valley State University, where I earned a business degree in 2010.
Our office culture is the cornerstone of our success, with a dynamic and enjoyable work environment where we prioritize hiring individuals who bring positive energy and contribute to our team's collective greatness. We offer a competitive matching 401k, flexible hours and a hiring bonus as perks for our employees.
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Chad Heeter - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must currently hold relevant financial service licenses (Life/Health, SIE, Series 6/63/65)
Sound knowledge of financial service products.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
CSR Dental
Finance service representative job in Flint, MI
Job DescriptionBecome part of a mission-based center of pediatric excellence with an award-winning culture and excellent benefits. We are recognized as a Flint-Genesee Top 10 Employer and have been named a Top Non-Profit to Work For five years running by the Non-Profit Times, an award based on feedback from our employees.
We are currently seeking a Dental CSR to join our Team. As a Dental CSR (Client Services Representative), you will greet and assist clients/family as they enter the Child & Adolescent Dentistry department and register clients in Dentrix. You will also prepare and maintain client electronic and department records, determine eligibility for services, answers multi-line telephone, schedule appointments, and perform assigned clerical duties.
ESSENTIAL JOB FUNCTIONS
Clerical
Answer multi-line telephone, screen calls, and direct calls/messages as appropriate.
Greet, assist, and route clients/visitors as they enter the department.
Prepare client record utilizing department guidelines and update consent forms, insurance information, and demographic information regularly.
Review electronic client record prior to scheduled appointment assuring that information is up to date, making corrections and flagging for updates when necessary.
Perform clerical duties, data entry, statistical reporting, word processing, photocopying, email correspondence, faxing, and ordering supplies as requested.
Coordinate transportation and translation services as needed.
Enrollment
Determine client eligibility for services through review of income and demographic information.
Verify and register client demographic and insurance information into Dentrix.
Inform client of eligibility for coverage of services by third-party payers and assists in completion of carrier/program specific enrollment forms.
Assist new clients with completion of health history form and determination of need for additional MCHC services, working collaboratively with MCHC departments to assure client access, when needed.
Following department guidelines, schedule client appointments and notify appropriate provider of missed client appointments taking appropriate action when necessary.
Assure that pre-authorization for special services has been obtained and attached appropriately to client claim.
OTHER RESPONSIBILITIES
Attend monthly department staff meetings and other meetings as assigned.
Other job-related duties as assigned.
May assist, as needed in operatories/exam rooms, with sterilization, restocking supplies, organization of materials, instruments, records, and general cleanliness.
QUALIFICATION STANDARDS
High school diploma or equivalent required.
Requires a minimum of one year clerical/administrative support work experience in dental or healthcare, with preference given for dental experience.
Work experience in a digital/paperless office is preferred.
Working knowledge of Dentrix is preferred.
Basic computer skills required with: Microsoft Word, Outlook, and EHR/EMR/EDR.
Analytical ability to collect and interpret data to prepare reports based on findings, basic math, and accounting skills to accurately balance and maintain a client billing/accounts receivable system.
Must have communication and interpersonal skills to effectively interact with administration, associates, community agency personnel, clients, and visitors.
Note: Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.
Financial Services Specialist - West Side Branch
Finance service representative job in Lansing, MI
The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique financial position. Financial Services Specialists respond to member requests while recommending additional products and services that elevate the member's financial wellbeing and perform these tasks with accuracy and efficiency. Financial Services Specialists are responsible for problem solving to find the optimal solution for the member while mitigating risk to the member and Credit Union.
Work Arrangement: This position is scheduled for an onsite presence at the West Side Branch.
Schedule:
This position requires working a standard 40 hour week during Branch hours of operations
Monday - Thursday 8:45am - 5:45pm
Friday 8:00am - 6:15pm
Rotating Saturdays 8:45am - 1:15pm
Employees work every other Saturday and receive a consistent day off during the week to offset their hours
Scheduled hours could change based on business need and future department growth.
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
Starting at $18/hour dependent on experience
100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
401(k) with a company match
Tuition Reimbursement
Up to 12 Weeks of Paid Parental Leave
Learn more about our benefits here
Essential Duties and Responsibilities
Financial Services Specialist
Provide superior member service by responding to members' inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members' unique needs.
Identify and sell products and services, provide financial education to enhance the member experience, and achieve individual and departmental goals.
Utilize outbound calling and cross-selling tools to further develop relationships with current members.
Utilize department and Credit Union procedures to mitigate risk, ensuring that member requests and transactions are processed with accuracy, protecting both members and the Credit Union from loss.
Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union.
Utilize a variety of communication channels (e.g., in-person, email, team collaboration tools) to ensure clear, effective, and timely communication within the team and across the Credit Union.
Actively promote and guide members in using Credit Union technology, enhancing their experience and empowering them to manage their finances with ease and confidence.
Demonstrate proficiency in Credit Union product knowledge, services, and fintech partners.
Effectively handle escalations by taking ownership, de-escalating concerns with empathy and professionalism, and resolving issues to achieve superior service.
Apply fraud detection strategies, taking steps to mitigate risks, protecting members and the Credit Union.
Complete required departmental activities and trainings to ensure compliance with state and federal regulations, and Credit Union policies.
Adhere to safety and security procedures regarding emergency situations, third party access to secure areas, and promptly communicate suspicious activity to leadership.
Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations, adapting to new information, technology platforms, handling ambiguity and adapting to change.
Display adaptability and flexibility in meeting business needs based on member volume patterns at a branch or throughout the branch network.
Consistently meet or exceed established performance metrics, contributing to the Credit Union's goals and delivering a high standard of service.
Knowledge, Skills and Abilities
Financial Services Specialist:
High School Diploma or Equivalent required.
Follow proper balancing and cash handling procedures
Regular and predictable attendance
Demonstrate company core values
Ability to work scheduled hours including, weekend and overtime, when applicable
Receptiveness to accepting and applying feedback
Attention to detail
Proficiency in member service
Excellent listening skills
Clear and effective communication skills
Professional business etiquette and presentation skills, including maintaining a professional workspace
Strong sales skills with identifiable results
Critical thinking and problem-solving skills
Effective use of fraud detection and prevention techniques
Effective written and verbal communication skills
Skills in de-escalating and resolving escalating member situations
Adaptability and flexibility
Analytical skills and the ability to work independently
Math and general clerical aptitude
Ability to multitask and prioritize
Reliable and dependable
Error free typing skills with emphasis on accuracy
Functional knowledge of Credit Union or other financial institution systems, products, services, and procedures preferred
High School Diploma or GED
Competencies
Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
Physical Demands and Work Environment
May be required to remain in a stationary position for an extended period
Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage
Ability to move about inside of office area
Exposure to potentially hazardous conditions, i.e., robbery, and follows detailed instructions and procedures to minimize the exposure
The working arrangement for this position is onsite
Ability to safely lift, carry, and move items as required for branch operations
Disclaimer
Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
MSUFCU is an affirmative-action, equal-opportunity employer.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Financial Representative Entry Level
Finance service representative job in Flint, MI
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
At the Wiegert District of Northwestern Mutual, our mission is grounded in three core values: Act with HONOR be ethical, accountable, and respectful; Maximize OPPORTUNITY own your results, because each day counts; and Create IMPACT by positively influencing the lives of families, teammates, and our community.
Located in the heart of Metro Detroit, our office is uniquely positioned to support professionals in one of the nations most essential and historically significant industries: automotive. From engineers and executives to skilled tradespeople, youll play a key role in helping those who power Michigans economy plan for lasting financial security.
We offer a culture that values growth, connection, and purposewith team-building events, community involvement, and strong support systems. Through partnerships with organizations like Camp Casey and Alexs Lemonade Stand Foundation, were committed to making a difference both in and outside the office. If you're ready to grow your career in a people-focused, impact-driven environment, this is the place to do it.
Our thriving office is located at: 101 W. Big Beaver Road, Suite 500, Troy, MI.
Watch this short video to experience
A Day in the Life of a Northwestern Mutual Advisor
: ****************************
A Glance at Northwestern Mutual (NM):
Northwestern Mutual is a FORTUNE 500 company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyownersnot Wall Street. We began in Wisconsin in 1857, and today were one of Americas top companies - as was recognized by FORTUNE as one of the Worlds Most Admired life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security.
Meet Some of Our Local Leaders, the Heartbeat of Our Business:
Tek Wiegert Managing Director:
How long with NM? Started as an intern in 2004 and joined full-time in 2005.
Prior Experience? Joined Northwestern Mutual directly after college.
Passionate About? Happily married with two children. Enjoys golf, skiing and snowboarding up north, and is an avid runner, participating in the Detroit Marathon annually. Coaches youth basketball and serves on the board of Camp Casey.
Nick Hammer Growth and Development Director:
How long with NM? Has been with Northwestern Mutual for 5 years.
Prior Experience? Previously a high school math teacher for 3 years and worked in Corporate Finance at Ford Motor Company for 4 years. Holds an MBA from Michigan State University.
Passionate About? Married to Kristen and a proud father of four boys. Enjoys golf, spending time outdoors, attending Lions and Tigers games, and traveling with his family.
Dominic Mirabella Managing Partner:
How long with NM? Has been with Northwestern Mutual since 2008.
Prior Experience? A graduate of the U.S. Military Academy and a U.S. Army veteran. Earned an MBA from the University of Florida before joining Northwestern Mutual.
Passionate About? Enjoys spending quality time with his wife and their two children. Actively involved in the community and serves on the board of Camp Casey. A passionate supporter of all Detroit sports teams.
Jake Paulson Growth and Development Director:
How long with NM? Has been with Northwestern Mutual for 5 years.
Prior Experience? Played collegiate baseball at Oakland University and spent six years playing Minor League Baseball.
Passionate About? Married with two young children. Enjoys hunting, fishing, and golfing in his free time.
About the Financial Representative Role: As a Financial Representative at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning. Your role involves building long-term relationships with clients, understanding their unique needs, and providing tailored financial solutions.
Key Responsibilities:
Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns.
Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement.
Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income.
Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances.
Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations.
Qualifications:
Education: A bachelor's degree is preferred.
Experience: Previous experience in financial services, insurance, or business development is beneficial but not required.
Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients.
Licenses: If not already obtained, the position offers sponsorship and resources provided to obtain necessary licenses, such as Michigan LAH, SIE, Series 6, 7, 63, and CFP.
Benefits:
Professional Development: Access to ongoing training and development programs, including sponsorship for Licensing/Credentialing
Income Potential: Competitive compensation structure including performance incentives, with no ceiling. Comprehensive Medical Coverage, including Group Life and Disability Insurance and Parental Benefits.
Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors.
Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals.
Retirement Benefits: Company-funded pension and contributions to PFGFour version of a profit-sharing retirement plan designed to support your long-term financial future.
Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success.
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Tek Wiegert is a Managing Director of NM and is not in legal partnership with NM, or its subsidiaries.
Flexible work from home options available.
Part Time Associate Banker Flint, Saginaw (30 Hours)
Finance service representative job in Flint, MI
JobID: 210628910 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-ApplyInsurance Account Representative - State Farm Agent Team Member
Finance service representative job in Lansing, MI
Job DescriptionBenefits:
401(k)
Paid time off
AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
ROLE DESCRIPTION:
Robert Bell - State Farm Agency Intern is searching for a competitive person who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our office.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your offices team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Successful track record of meeting sales goals/quotas preferred.
Ability to effectively relate to a customer.
Property & Casualty license.
Personal Banker
Finance service representative job in Howell, MI
Personal Bankers play a vital role in the customer banking experience. You will build banking relationships with customers by providing products and services that meet their ever-changing needs. We're looking for a Personal Banker at our Genoa Township branch.
Qualifications:
Education:
High School degree, GED or foreign equivalent required (college degree preferred)
Experience:
Minimum 1 year sales experience required (2-5 years preferred)
Personal:
Job experience with extensive customer contact, including building & maintaining customer relationships.
Excellent probing and listening skills to uncover customers needs.
Excellent interpersonal, verbal, and written communication skills.
Self motivated, assertive, perform well in a competitive sales environment and interact with customer and team members in a professional and personable fashion.
Strong presentation, planning, organization, and follow-up skills.
Ability to work Saturdays, and some evenings required.
First National Bank is an equal opportunity and affirmative action employer.
Minorities / Females / Individuals with Disabilities / Protected Veterans
Auto-ApplyMarket Client Service Representative
Finance service representative job in Dexter, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently hiring for a Market Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. This position is unique as it will allow you to travel to the surrounding branches as needed. This gives you the opportunity to work at several different branches, giving you the opportunity to know the personalities at each location.
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.
Salary Range
The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Our ideal candidate will possess the following skills:
High school diploma or GED required
2-3 years of cash handling experience
Excellent customer service skills
Excellent balancing record
Good organizational skills and attention to detail
Bilingual Spanish speaking preferred
Ability to lift heavy boxes of coin
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
Auto-ApplyJr. Member Solutions Representative
Finance service representative job in Grand Blanc, MI
Dort Financial Credit Union is looking for team members who will execute our mission: Enrich people's lives: members, employees, communities; to help achieve our vision: To be the leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. Dort Financial Credit Union upholds a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays.
Come join our team. Apply today!
Purpose of Position: Collects delinquent loans. Minimize credit union losses by controlling loan delinquency through communications, investigations, negotiations, and collection with members. Work to recover and/or prevent losses in other risk services.
Minimum Formal Education: High School Graduate
Experience: Consumer Loan Collection experience preferred
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply. *
Auto-ApplyPart Time (30 Hours) Associate Banker Grand Blanc Point, Flint, MI Bilingual English and Spanish Required
Finance service representative job in Flint, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Auto-ApplyCSR Dental
Finance service representative job in Flint, MI
Responsive recruiter Become part of a mission-based center of pediatric excellence with an award-winning culture and excellent benefits. We are recognized as a Flint-Genesee Top 10 Employer and have been named a Top Non-Profit to Work For five years running by the Non-Profit Times, an award based on feedback from our employees.
We are currently seeking a Dental CSR to join our Team. As a Dental CSR (Client Services Representative), you will greet and assist clients/family as they enter the Child & Adolescent Dentistry department and register clients in Dentrix. You will also prepare and maintain client electronic and department records, determine eligibility for services, answers multi-line telephone, schedule appointments, and perform assigned clerical duties. ESSENTIAL JOB FUNCTIONS
Clerical
Answer multi-line telephone, screen calls, and direct calls/messages as appropriate.
Greet, assist, and route clients/visitors as they enter the department.
Prepare client record utilizing department guidelines and update consent forms, insurance information, and demographic information regularly.
Review electronic client record prior to scheduled appointment assuring that information is up to date, making corrections and flagging for updates when necessary.
Perform clerical duties, data entry, statistical reporting, word processing, photocopying, email correspondence, faxing, and ordering supplies as requested.
Coordinate transportation and translation services as needed.
Enrollment
Determine client eligibility for services through review of income and demographic information.
Verify and register client demographic and insurance information into Dentrix.
Inform client of eligibility for coverage of services by third-party payers and assists in completion of carrier/program specific enrollment forms.
Assist new clients with completion of health history form and determination of need for additional MCHC services, working collaboratively with MCHC departments to assure client access, when needed.
Following department guidelines, schedule client appointments and notify appropriate provider of missed client appointments taking appropriate action when necessary.
Assure that pre-authorization for special services has been obtained and attached appropriately to client claim.
OTHER RESPONSIBILITIES
Attend monthly department staff meetings and other meetings as assigned.
Other job-related duties as assigned.
May assist, as needed in operatories/exam rooms, with sterilization, restocking supplies, organization of materials, instruments, records, and general cleanliness.
QUALIFICATION STANDARDS
High school diploma or equivalent required.
Requires a minimum of one year clerical/administrative support work experience in dental or healthcare, with preference given for dental experience.
Work experience in a digital/paperless office is preferred.
Working knowledge of Dentrix is preferred.
Basic computer skills required with: Microsoft Word, Outlook, and EHR/EMR/EDR.
Analytical ability to collect and interpret data to prepare reports based on findings, basic math, and accounting skills to accurately balance and maintain a client billing/accounts receivable system.
Must have communication and interpersonal skills to effectively interact with administration, associates, community agency personnel, clients, and visitors.
Note: Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.
Mott Children's Health Center…
Our mission is to improve health outcomes for children in Genesee County.
MCHC takes great pride in being a pediatric center of excellence - providing medical, dental, behavioral, audiology, rehabilitation, cardiology, ENT, optometry, and wellness services to eligible children and adolescents in Genesee County. We deliver quality, reliable care based on each child's needs, from basic to specialty care. Our dedicated team also advocates for children's health and provides health education and prevention programs within the Genesee County community.
A great place to work…
MCHC offers competitive compensation, a full suite of benefits (see below), generous paid time off, reimbursement of required license/certification fees, continuing education assistance, scrub vouchers for all clinical positions and personalized lab coats with laundry service for our providers. Our Team enjoys a compressed work week with a 1:30 p.m. close on Friday. MCHC is also a qualified employer for the Public Service Loan Forgiveness Program.
Our ‘ONE MOTT' newsletter and ‘Mott Connect' email communications keep our Team well informed. The Employee Lounge has a healthy vending machine, complimentary fresh fruit weekly and displays both our annual Employee Photo Contest winners and our ‘Wall of WOW!' peer-to-peer recognition. The ‘Surprise Squad' makes employees feel appreciated with quarterly treats that have included a surprise crepe breakfast, on-site visits from local coffee vendors and other gifts of appreciation. We also have a Courtyard, Zen Den (with massage chair), Lending Library (with reading room), onsite fitness room, outdoor walking path for employees.
Comprehensive benefits and well-being package includes…
Medical
(HMO or PPO)
, Dental and Vision
Life/AD&D, Short-term Disability and Long-term Disability
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Voluntary Life/AD&D Insurance
Voluntary Accident Insurance
Voluntary Hospital Indemnity Insurance
Voluntary Pet Insurance
Voluntary LegalShield and/or IDShield Benefits
Employee Assistance Plan
Defined Benefit Pension Plan
Paid Time Off
(including paid sick leave)
Paid Holidays
(including Floating Holidays and Birthday Holiday)
Paid Bereavement
Paid Parental Leave
(with adoption assistance)
Employee Referral Bonus Program
Tuition Assistance Program
Service Awards
Workplace Wellness…
Our Wellness Team promotes health, body (nutrition & fitness) and mind with:
Fresh fruit provided weekly for employees
Fully-equipped, onsite Fitness Room and outdoor walking path
Weekly yoga sessions
Challenges, incentives, screenings and more!
Quality Work Life…
Our QWL Committee brings fun to employees with:
Picnics, luncheons and potlucks
Halloween Party with costume contest
Book & Gift Fairs
and more...
The best place to work…
While all of these incredible benefits and perks make Mott Children's Health Center a
great
place to work, our mission to serve the children of Flint and Genesee County -
knowing that we make a difference in the lives of our community's children
- makes us the
best
place to work!
MCHC is an approved site for the National Health Service Corps Loan Repayment Program.
Visit *********************** to learn how Flint & Genesee is the place for you to grow a thriving career.
Auto-ApplyPart Time Associate Banker Flint, Saginaw (30 Hours)
Finance service representative job in Flint, MI
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Market Client Service Representative
Finance service representative job in Dexter, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently hiring for a Market Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. This position is unique as it will allow you to travel to the surrounding branches as needed. This gives you the opportunity to work at several different branches, giving you the opportunity to know the personalities at each location.
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.
Salary Range
The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Our ideal candidate will possess the following skills:
High school diploma or GED required
2-3 years of cash handling experience
Excellent customer service skills
Excellent balancing record
Good organizational skills and attention to detail
Bilingual Spanish speaking preferred
Ability to lift heavy boxes of coin
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyPart Time (30 Hours) Associate Banker East Highland, Highland, MI
Finance service representative job in Highland, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Auto-ApplyRelationship Banker - Brighton Grand River - Brighton, MI
Finance service representative job in Brighton, MI
JobID: 210690685 JobSchedule: Full time JobShift: Day : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory requirements.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ****************************************************************
Auto-Apply