Formal waiter/waitress vs lead server

Differences between formal waiter/waitress and lead server duties and responsibilities

Formal waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Develop expertise in wine recommendations and pairings base on extensive winereserves.
• Operate large volume cooking equipment like buger grills, fryers, and/or griddles.

Lead server example responsibilities.

• Establish payroll policies and manage multiple areas of restaurant operations.
• Manage technical support, business analysis, project management, application development and support, training, and facilitation.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Train new employees on police, procedures, and micros system.
• Take orders from customers, input orders into micros, and obtain payment and provide change.
• Execute bartending duties and prepare service bar drinks (wine tasting flights, glass pours, cocktails, etc . )
Show more