Formal waiter/waitress vs server and certified trainer

Differences between formal waiter/waitress and server and certified trainer duties and responsibilities

Formal waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Develop expertise in wine recommendations and pairings base on extensive winereserves.
• Operate large volume cooking equipment like buger grills, fryers, and/or griddles.

Server and certified trainer example responsibilities.

• Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
• Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
• Task of serving guess needs and training the new hire at bartending if do not know how to.
• Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
• Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
• Collaborate POS operation-training sessions for new employees.
Show more