Freight dispatcher vs dispatcher

The differences between freight dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freight dispatcher and a dispatcher. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a freight dispatcher include DOT, shippers and OTR. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Freight dispatcher vs dispatcher overview

	Freight Dispatcher	Dispatcher
Yearly salary	$42,749	$35,328
Hourly rate	$20.55	$16.98
Growth rate	-	4%
Number of jobs	10,441	5,818
Job satisfaction	-	4.25
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Freight dispatcher vs dispatcher salary

Freight dispatchers and dispatchers have different pay scales, as shown below.

	Freight Dispatcher	Dispatcher
Average salary	$42,749	$35,328
Salary range	Between $24,000 And $73,000	Between $27,000 And $44,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	Mt. San Antonio College
Best paying industry	-	Government

Differences between freight dispatcher and dispatcher education

There are a few differences between a freight dispatcher and a dispatcher in terms of educational background:

	Freight Dispatcher	Dispatcher
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Freight dispatcher vs dispatcher demographics

Here are the differences between freight dispatchers' and dispatchers' demographics:

	Freight Dispatcher	Dispatcher
Average age	43	43
Gender ratio	Male, 64.9% Female, 35.1%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between freight dispatcher and dispatcher duties and responsibilities

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

Freight dispatcher vs dispatcher skills

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%