Front desk coordinator jobs in Burlington, NC - 347 jobs
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Front Desk Coordinator
Front Desk Receptionist
Front Office Coordinator
Patient Care Coordinator
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Patient Care Coordinator
Results Physiotherapy 3.9
Front desk coordinator job in Chapel Hill, NC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chapel Hill, NC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$21k-32k yearly est. Auto-Apply 10d ago
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Front Desk Coordinator
Corelife 3.1
Front desk coordinator job in Winston-Salem, NC
Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
We are seeking a PRN FrontDeskCoordinator to join our team. You will work up to 40 hours a week, with a schedule that will be mutually agreed upon in advance based on your availability and the needs of the office. The FrontDeskCoordinator will:
Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
Handling medical insurance, collecting payments and balances
Scheduling follow-up appointments
Professionally and timely answering the telephone
Managing the appearance and cleanliness of the clinic
Serve as the primary point of contact for our prospective patients
Educate referred patients about the services and programs CoreLife offers
AS A CORELIFE TEAMMATE, YOU CAN EXPECT:
Values-based culture
A competitive hourly rate ($18-$20)
QUALIFICATIONS:
One (1) year of medical front office experience
Knowledge of medical terminology and familiarity with medical insurance
Passion for changing lives, one patient at a time
Valid CPR license
Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills
CoreLife is an Equal Opportunity Employer. APPLY NOW
$18-20 hourly 31d ago
Front Desk
Asheboro 4.0
Front desk coordinator job in Asheboro, NC
Position Overview The FrontDesk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Health and wellness benefits (medical, dental, vision)
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$34k-40k yearly est. Auto-Apply 60d+ ago
Medical Office Specialist
Opportunitiesconcentra
Front desk coordinator job in Greensboro, NC
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$26k-34k yearly est. Auto-Apply 8d ago
Front Desk Coordinator I
Smile Doctors
Front desk coordinator job in Greensboro, NC
Looking for a career that makes you smile? We're seeking a FrontDeskCoordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$26k-34k yearly est. 9d ago
Front Office Receptionist
Kids Dental Brands
Front desk coordinator job in Greensboro, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
$26k-34k yearly est. Auto-Apply 60d+ ago
Front Office Coordinator-PRN
Watson Companies 3.5
Front desk coordinator job in Greensboro, NC
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Greensboro
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Greensboro clinic. We are looking for a PRN Front Office Coordinator to serve our GSO office as needed.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: PRN (as needed); Our hours of operation are Monday-8-4; Tuesday-Thursday-8-6; Friday 8-2.
Location: In-person at our Greensboro office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
$16-18 hourly Auto-Apply 9d ago
Front Desk Receptionist
Smart Stack Impact
Front desk coordinator job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage frontdesk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
$25k-32k yearly est. 20d ago
Front Office Staff
Carolinas Dentist
Front desk coordinator job in Winston-Salem, NC
Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment
Educate, consult and present patient treatment plans
Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
File insurance pre-determinations
Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
$26k-34k yearly est. 5d ago
Front Office Coordinator
Mindpath Health
Front desk coordinator job in Cary, NC
Make a Difference. Grow in Your Career. Thrive with Us.
About the Role
At Mindpath Health, we're on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.
The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages frontdesk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.
This role is full-time (40 hours/week, Monday-Friday) onsite in our Cary office.
What You'll Do
Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone
Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner
Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms
Collect, verify, and update patient demographic and insurance information
Assist patients with understanding Mindpath Health policies, procedures, and services
Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)
Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement
Identify patient satisfaction concerns and contribute recommendations for resolution
Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards
What You'll Bring
Experience using EMR/EHR and/or practice management systems required
High school diploma or equivalent
2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role
1+ year of customer service experience, preferably in a healthcare setting
Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing
Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff
Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
Ability to remain calm, professional, and effective when assisting upset patients or families
Excellent verbal and written communication skills
Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
Effective problem-solving skills, sound judgment, and the ability to think independently under pressure
Ability to work both independently and collaboratively as part of a team
Commitment to maintaining strict confidentiality of all personal and protected health information
Compensation
The pay rate for this position is $20 per hour.
Why Join Mindpath Health?
When you join our team, you're not just accepting a job, you're stepping into a community built on support, inclusion, and growth.
Benefits & Perks
Medical, Dental, and Vision coverage
Employee Assistance Program (EAP)
Life & Long-Term Disability Insurance
401(k) with employer match
Paid time off starting at 15 days per year
Paid parental leave
Tuition reimbursement
About Us
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.
If you're looking for a purpose-driven organization where your work truly matters, we'd love to meet you.
Mindpath Health is proud to be an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
$20 hourly Auto-Apply 31d ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
$25k-32k yearly est. 60d+ ago
Medical Front Desk Receptionist
Summit Spine and Joint Centers
Front desk coordinator job in Asheboro, NC
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!
OPEN POSITION LOCATIONS: Asheboro, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
$24k-32k yearly est. 4d ago
Medical Receptionist
Integrated Dermatology 3.8
Front desk coordinator job in Sanford, NC
Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
Job Description
Perform check in and check out duties, including taking payments, scheduling return appointments, updating referral information for VA and TriCare patients, update insurance, demographic information, and patient forms
Answer multiline phone, direct calls to appropriate parties, scheduling appointments for current and new patients. New patient scheduling includes creating a patient account, inputting, and verifying insurance and referral information.
The position is for our Pittsboro office with the ability to travel to Lillington and Sanford if coverage is needed in those locations Monday - Thursday. Working in Sanford on Fridays.
Assists with billing support as needed
Qualifications
Interpersonal and Service Skills: Conveys a warm, caring, and approachable demeanor. Always displays respect toward others. Ability to anticipate and meet the needs of patients and their families.
Self-Motivated
Communication: Listens openly and clearly conveys messages and information; writes clearly using appropriate grammar, symbols, and medical terminology; able to interpret and understand documentation of others.
Teamwork: Works effectively with others to accomplish objectives and goals. Always offers assistance to others in need throughout the office.
Goal Oriented: Appropriately optimistic and inspiring, influencing others to act on their own behalf or for the broader good of the group.
Age and Culturally Specific Care: Able to adjust instruction education to meet the patient's age and cultural background.
Job Type:
Full-time
Pay rate for this position is $17+/hr
Education:
High School or Associate Degree
Additional Information
All your information will be kept confidential according to EEO guidelines
$17 hourly 17h ago
Front Desk Coordinator - Float
Corelife 3.1
Front desk coordinator job in Winston-Salem, NC
CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects.
Position Description:
The FrontDeskCoordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.
Major Areas of Responsibility:
Patient consults.
Manage the check-in and check-out process.
Collect payments and balances on patient accounts; handle medical insurance.
Schedule appointments, ensuring accurate paperwork and procedures.
Answer phones in a timely and professional manner.
Keep the reception area neat, stocked, and organized as required.
Help to prepare documents and charts for the day.
Clean and maintain the overall appearance of the office.
Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.
Education/Experience:
At least 1 year of medical front office experience is a strong plus
Knowledge of medical terminology
Familiarity with medical insurance
A passion for health and helping others
A positive attitude
Licensure/Certification/Affiliation:
Current CPR
Skills, Knowledge, and Abilities :
Critical thinking to integrate facts, informed opinions, active listening, and observations.
Customer service skills.
Decision making, problem solving and collaboration.
Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.
Ability to communicate effectively in both written and verbal form to patients, public and medical staff.
Adherence to CoreLife's Values:
Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes
Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork
Challenging patients, teammates, and partners to achieve exceptional results and potential
Work Environment:
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
$25k-33k yearly est. Auto-Apply 35d ago
Front Office Receptionist
Kids Dental Brands
Front desk coordinator job in Winston-Salem, NC
START YOUR APPLICATION Front Office Receptionist - Triad Kids Dental (Winston Salem) Triad Kids Dental is offering a full-time opportunity as a Front Office Receptionist at our Winston Salem office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
* Modern, kid-friendly facility designed for comfort and efficiency
* Cutting-edge technology combined with a compassionate care approach
* A supportive network that encourages growth into leadership roles
* The chance to make a meaningful impact on childrens health while advancing in your career journey
Summary of Essential Job Functions
* Greet, check-in patients, and schedule appointments
* Verify insurance eligibility
* Answer and manage incoming calls
* Register new patients
* Maintain and update patient information in the data system in compliance with privacy and security regulations
* Safeguard patient privacy and confidentiality
* Monitor and maintain dental office supplies
* Update patient education materials and maintain a professional reception area
At a Glance
* Experience Required: 1+ years of Dental or Healthcare Receptionist experience
* Job Type: Full-time
Compensation and Schedule
* Salary: $18.00 depending on experience
* Bonus Pay: up to $600 additional per month
* Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
* Health Coverage - Medical, dental, vision, and basic life insurance.
* Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
* Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
* Financial Security - 401(k) retirement plan with company match to help you plan for the future.
* Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
$18 hourly 13d ago
Part-time Front Office Coordinator
Watson Companies 3.5
Front desk coordinator job in Chapel Hill, NC
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
$16-18 hourly Auto-Apply 55d ago
Front Office Coordinator
Mindpath Health
Front desk coordinator job in Durham, NC
Make a Difference. Grow in Your Career. Thrive with Us.
About the Role
At Mindpath Health, we're on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.
The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages frontdesk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.
This role is full-time (40 hours/week, Monday-Friday) onsite in our Durham office.
What You'll Do
Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone
Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner
Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms
Collect, verify, and update patient demographic and insurance information
Assist patients with understanding Mindpath Health policies, procedures, and services
Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)
Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement
Identify patient satisfaction concerns and contribute recommendations for resolution
Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards
What You'll Bring
Experience using EMR/EHR and/or practice management systems required
High school diploma or equivalent
2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role
1+ year of customer service experience, preferably in a healthcare setting
Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing
Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff
Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
Ability to remain calm, professional, and effective when assisting upset patients or families
Excellent verbal and written communication skills
Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
Effective problem-solving skills, sound judgment, and the ability to think independently under pressure
Ability to work both independently and collaboratively as part of a team
Commitment to maintaining strict confidentiality of all personal and protected health information
Compensation
The pay rate for this position is $20 per hour.
Why Join Mindpath Health?
When you join our team, you're not just accepting a job, you're stepping into a community built on support, inclusion, and growth.
Benefits & Perks
Medical, Dental, and Vision coverage
Employee Assistance Program (EAP)
Life & Long-Term Disability Insurance
401(k) with employer match
Paid time off starting at 15 days per year
Paid parental leave
Tuition reimbursement
About Us
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.
If you're looking for a purpose-driven organization where your work truly matters, we'd love to meet you.
Mindpath Health is proud to be an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
$20 hourly Auto-Apply 11d ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Cary, NC
Job Description
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
$25k-32k yearly est. 18d ago
Front Office Receptionist
Kids Dental Brands
Front desk coordinator job in Winston-Salem, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
$26k-34k yearly est. Auto-Apply 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
How much does a front desk coordinator earn in Burlington, NC?
The average front desk coordinator in Burlington, NC earns between $23,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Burlington, NC