Front desk coordinator jobs in Gilroy, CA - 387 jobs
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Front Desk Coordinator
Front Desk Receptionist
Medical Staff Coordinator
Receptionist
Patient Advocate
Scheduling Specialist
Front Desk Coordinator
South Bay Construction 4.0
Front desk coordinator job in Campbell, CA
FrontDesk
· Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized
· Answer phones, greet and direct guests
· Maintain payment pick-up file, manual check distribution
· General office communications
· Receive and sort mail and currier deliveries
· Maintain and organize Mail Room supplies
· Maintain postage machine
· Holiday decoration of the frontdesk / lobby and common areas
Facility
· Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs
· General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events
· Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events
o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)
· Office Equipment - printers, plotters, etc.
o Service calls, maintenance of paper and toner, minor troubleshooting
o Correspondence with vendors
· Conference Rooms
o Manage Reservations
o Upkeep and maintenance of supplies
o Set-up audio visual for meetings as needed
o Troubleshoot laptop/tv with IT
o Order catering when needed and set up food/drinks neatly and professionally
· Office Supplies
o Ordering, stocking, and organizing
· New Hire Setup
o Set-up cubes, desk/offices
· Manage online ordering accounts
Breakroom
· Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas
· Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods
· Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs
· Set-up assistance for all events or scheduled meetings
Other - As Needed
· Assist with corporate event planning and setup
· Pick up catering and set up food/drinks
· Office decoration for events or holidays
· Assist with misc. tasks from office management
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Bachelor's (Required)
Work Location: In person
$50k-60k yearly 2d ago
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Medical Staff Coordinator
Insight Global
Front desk coordinator job in San Jose, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 2d ago
Receptionist
Teksystems 4.4
Front desk coordinator job in Cupertino, CA
We are seeking a detail-oriented and professional receptionist to join a dynamic and fast-paced environment. This role requires strong interpersonal skills, excellent organizational abilities, and a commitment to providing outstanding customer service. The ideal candidate is proactive, adaptable, and able to handle confidential information with discretion.
*Responsibilities*
* Greet and direct visitors in a courteous and professional manner
* Maintain visitor logs and issue badges as needed
* Notify appropriate personnel of guest arrivals
* Manage incoming calls and inquiries
* Assist with general administrative tasks such as filing, mail distribution, and word processing
* Support building operations and complete special projects as assigned
* Utilize internal systems and technology tools to perform daily tasks
*Qualifications*
* 1-4 years of related experience
* Strong verbal and written communication skills
* Ability to prioritize multiple tasks and work independently
* Professional demeanor and composure
* Customer service experience
* Familiarity with computer systems and mobile platforms
* Bachelor's degree preferred but not required
*Key Attributes*
* Organized and detail-oriented
* Flexible and team-oriented
* Discreet and trustworthy when handling sensitive information
*Why You'll Love This Role*
* Work in a creative, collaborative environment
* Opportunity to make a real impact on the daily experience of guests and team members
* Monday-Friday schedule with daytime hours
*Experience Level*
*Intermediate Level*
*Job Type & Location*This is a Contract position based out of Cupertino, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Cupertino,CA.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-28 hourly 1d ago
Bilingual Patient Financial Advocate
Firstsource 4.0
Front desk coordinator job in Salinas, CA
Hours: Monday - Friday 8:00am- 5 pm
Pay Range: Up to $23 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$23 hourly 4d ago
Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)
c Md 4.3
Front desk coordinator job in San Jose, CA
We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office.
If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully.
The main responsibilities of this position include:
Answering phone calls and relating messages among patients, doctor, and insurance companies
Scheduling appointments
Scheduling surgeries
Getting authorizations for office visits and surgeries
Input billing information for insurance companies
Posting payments to patient ledgers
Prepping and sending invoices to patients
Handling the collection of outstanding receivables
Collecting co-payments and co-insurance from patients
Analyze outstanding accounts receivable
Preparing charts
Typing reports
Filing
Qualifications
Must be fluent in English, Vietnamese / Korean speaking is a plus
Fast typist with strong English grammar and spelling skills
Ability to multi-task and prioritize
Excellent interpersonal skill and a warm demeanor
Able to work independently, but also a team player
Good phone manners
Detail oriented
Customer service oriented attitude
Proficient in Word and Excel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-38k yearly est. 1d ago
Front Desk Coordinator - Monterey, CA
The Joint Chiropractic 4.4
Front desk coordinator job in Monterey, CA
Job Title: Wellness Coordinator - Full Time Monday - Friday 10am - 7pm, Weekends 10am - 5pm Pay Range: $19.00 - $25.00 per hour (depending on experience) + BONUS Potential Medical & PTO
* Urgently Hiring *
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Bilingual preferred.
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
$19-25 hourly Auto-Apply 60d+ ago
Medical Front Office Receptionist
Indian Health Center of Santa Clara Valley 4.3
Front desk coordinator job in San Jose, CA
: Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities:
* Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments
* Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day
* Performs data entry of insurance information and processes patient co-payments
* Screens new members for assignation to our health center and other eligibility purposes
* Complies with IHC's HIPAA and Privacy Rules
* Uses efficient and clear communication at all times
* Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members
* Prepares intake information and initial registration following HIPAA guidelines
* When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures
* Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs
* Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider
* Attends and participates in all departmental meetings
* Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times
* Adheres to Finance policies when registering patients for appointments and labs
* Participates as a proactive representative of the Patient Centered Health Home
* Performs duties utilizing the Team-Based Approach
* Performs other duties as assigned
Required Qualifications, Knowledge &Abilities:
* Fluent in English and Spanish (ability to read, write, and speak) preferred
* Requires a high school diploma or GED
* Medical Administration Assistant certificate or similar medical certificate is preferred
* Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience
* Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred
* Excellent customer service skills required
* Excellent phone skills required
* Previous knowledge of office practices and procedures in the medical field preferred
* Ability to follow written and oral instructions
* Flexibility, initiative, reliability, and creativity
* Familiarity with medical computer software and data entry
* Experience using Microsoft Office software packages (Word, Excel, and PowerPoint)
* Knowledge of & ability to work with the American Indian community & other minority populations
* Ability to maintain strict confidentiality
* Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site
* Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
* Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment
* Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment
* Willingness to train in other areas of the Medical department
Physical Requirements:
* Will be working in a fast paced non-profit community health clinic environment and must be able to:
* sit, stand and walk for extensive periods of time;
* lift up to 35 pounds; and
* stoop, squat, or bend frequently
* Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
* Ability to visually observe as well as hear and communicate with patients and professional staff
* Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions:
* Potential exposure to airborne and blood borne infectious diseases and pathogens
* Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
* Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
$37k-44k yearly est. 60d+ ago
Front Desk
Grand Fitness Mgmt, LLC
Front desk coordinator job in Watsonville, CA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $17.00 per hour
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$17 hourly 11d ago
Dispatch/Scheduling Specialist
Natural Orange, Inc.
Front desk coordinator job in San Jose, CA
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
$40k-57k yearly est. 6d ago
Receptionist Front Desk
Cb 4.2
Front desk coordinator job in Palo Alto, CA
Benefits:
Company parties
Health insurance
Paid time off
Training & development
Duties include: Typing, Perform Office Duties, Answer Telephones, Scheduling Appointments, Greet the Public and Lift Approximately 15 pounds.
We are looking for someone to work 3 to 5 days a week, 36 to 40 hours per week.
If you are Dependable, Energetic, Punctual, Friendly, Multi-Tasker, Team Player, Computer Literate (e-mail, word, excel, etc.)
Compensation: $25.00 per hour
$25 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Health GPT Inc.
Front desk coordinator job in Palo Alto, CA
About Us Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM - a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies - ensuring our platform is powerful, trusted, and truly transformative.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
About the Role
We are seeking a polished, welcoming, and highly organized FrontDesk Receptionist to serve as the first point of contact for all visitors and employees. In this part-time, on-site role, you will create a positive first impression for everyone who enters the office, provide light hospitality support, and help ensure the workplace operates smoothly and professionally each day.
What You'll Do
* Warmly greet and assist all visitors and employees, ensuring a professional and seamless experience.
* Oversee visitor sign-in procedures and coordinate meeting logistics with team members.
* Maintain a tidy, organized, and welcoming reception area and shared office spaces.
* Handle mail, packages, and deliveries; distribute to appropriate recipients.
* Support meeting and event preparation, including room setup, refreshments, and light hospitality as needed.
* Monitor and restock office and kitchen supplies to ensure readiness for guests and staff.
* Collaborate with internal teams to support daily office operations and special projects.
What You Bring
* Prior experience as a receptionist, front office, or administrative role preferred.
* Excellent communication, interpersonal, and customer service skills.
* Highly organized with attention to detail and the ability to manage multiple priorities.
* Professional demeanor, discretion, and reliability.
* Punctual, dependable, and flexible with occasional extended hours during meetings or events.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come *********************** email addresses. We will never request payment or sensitive personal information during the hiring process.
$33k-44k yearly est. Easy Apply 10d ago
Front Desk Receptionist
Hippocratic Ai
Front desk coordinator job in Palo Alto, CA
About Us
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM - a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies - ensuring our platform is powerful, trusted, and truly transformative.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
About the Role
We are seeking a polished, welcoming, and highly organized FrontDesk Receptionist to serve as the first point of contact for all visitors and employees. In this full-time, on-site role, you will create a positive first impression for everyone who enters the office, provide light hospitality support, and help ensure the workplace operates smoothly and professionally each day.
What You'll Do
Warmly greet and assist all visitors and employees, ensuring a professional and seamless experience.
Oversee visitor sign-in procedures and coordinate meeting logistics with team members.
Maintain a tidy, organized, and welcoming reception area and shared office spaces.
Handle mail, packages, and deliveries; distribute to appropriate recipients.
Support meeting and event preparation, including room setup, refreshments, and light hospitality as needed.
Monitor and restock office and kitchen supplies to ensure readiness for guests and staff.
Collaborate with internal teams to support daily office operations and special projects.
What You Bring
Prior experience as a receptionist, front office, or administrative role preferred.
Excellent communication, interpersonal, and customer service skills.
Highly organized with attention to detail and the ability to manage multiple priorities.
Professional demeanor, discretion, and reliability.
Punctual, dependable, and flexible with occasional extended hours during meetings or events.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @
hippocraticai.com
email addresses. We will never request payment or sensitive personal information during the hiring process.
$33k-44k yearly est. Auto-Apply 10d ago
Front Desk Receptionist
Solvint
Front desk coordinator job in Santa Clara, CA
Solvint offers a wide range of tailor-made and integrated services covering entire E2E Supply Chain (Procurement, Operations, In/Outbound Logistics & End-2-End Planning). Our services have a direct and measurable impact on our client companies performance.
Solvint provides highly effective BPO solutions in the field of procurement and supply chain management. Our BPO Solutions are tailor-made and fully aligned with our client's requirements
(e.g. in-house/remote, availability, capacity, skill diversity, etc). Based on a predefined operating model and our unambiguous ROI engagement, Solvint BPO solutions are designed to relieve clients from the burden of the “daily little things” while still enabling clients to remain at the steering wheel for all critical decisions.
We are seeking a reliable receptionist who is friendly, outgoing, organized, and a problem solver. The right candidate must be responsible, energetic, provide excellent customer service, and functions well as part of a team. Benefits include paid certifications, on-going training, paid holidays, above industry paid time off, and medical.
WHAT YOU WILL DO
As the face of Solvint and first point of contact; the office Receptionist is responsible for balancing a variety of tasks associated with the front office. The ideal candidate will have a friendly and warm personality, a strong attention to detail, and the ability to multi-task in a fast-paced office environment.
DUTIES
• Greet and welcome clients and office guests.
• Maintain a balanced schedule ensuring productivity.
• Enter Client information into the software system.
• Participate in meetings in accordance with the practice schedule.
• Answer, route, and return all phone calls and email in a prompt and professional manner.
• Collect payment based on the terms of the office.
WHAT WE SEEK
Our ideal candidate possesses the following qualifications:
• English as a first language
• Have a friendly and outgoing personality
• Maintain a calm demeanor during periods of high volume
• Have excellent computer skills
• Experienced in Microsoft Office
• Contribute to a positive team environment
• Have positive and optimistic professional outlook
• Be open to learning and receiving constructive feedback
• Ability to multi-task
• Equivalent to high school diploma or general education degree (GED)
• Full-Time availability M-F with no evening hours
PREFERRED:
• Previous experience in an office or hospitality industry
• Knowledge of LMS computer software
• Understanding of Operations / Logistics industry
$33k-43k yearly est. 60d+ ago
DENTAL FRONT DESK RECEPTIONIST-BILINGUAL (REDWOOD CITY, CA)
Ravenswood Family Health Network 3.5
Front desk coordinator job in East Palo Alto, CA
ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.
Ravenswood Family Dentistry (RFD) is a dental clinic located in East Palo Alto. We offer dental care to people of all ages, regardless of their ability to pay. As a multi-cultural community dental clinic, our goal is to provide excellent dental care to our patients.
POSITION SUMMARY
Under the supervision of the Dental Front Office Manager and the Dental Director, the Dental Clinic Receptionist is responsible for liaison between the Dental Clinic and patients. Answers phones, greets, registers and schedules patients. Updates patient identification, contact, insurance and eligibility information. Assists patients or arranges for assistance with applications for insurance. Answers patients non-clinical questions. Collects and enters data. Reports that patient has arrived to back office. Collects fees, as appropriate. Is bilingual English/Spanish.
DUTIES AND RESPONSIBILITIES
To be performed in accordance with RFHN Policies and Procedures
* Dental Reception/Patient Check-in/out duties.
* During the COVID-19 pandemic, is also tasked with Screener duties:
* Ensures that each individual is properly screened for infectious disease;
* Ensures that everyone utilizes personal protective equipment/masks.
* Greets patients and visitors in a prompt, courteous and respectful manner.
* Answers phones, provides information, takes messages and/or directs calls to appropriate individuals.
* Checks patients in, updates information, and verifies insurance eligibility.
* Schedules and confirms appointments.
* Follows up with patients who have missed appointments and reschedules as appropriate.
* Posts patient payments and prints information for patients as needed.
* Maintains the lobby in orderly manner.
* Assists with various administrative functions of the center as appropriate and as time permits.
* Participates in appropriate health promotion/disease prevention activities, both onsite and offsite as required.
* Participates in quality improvement programs and initiatives.
* As directed by a supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
* Other duties as assigned and requested.
$34k-42k yearly est. 34d ago
Medical Staff Coordinator
Insight Global
Front desk coordinator job in Fremont, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 2d ago
Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)
C Md 4.3
Front desk coordinator job in San Jose, CA
We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office.
If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully.
The main responsibilities of this position include:
Answering phone calls and relating messages among patients, doctor, and insurance companies
Scheduling appointments
Scheduling surgeries
Getting authorizations for office visits and surgeries
Input billing information for insurance companies
Posting payments to patient ledgers
Prepping and sending invoices to patients
Handling the collection of outstanding receivables
Collecting co-payments and co-insurance from patients
Analyze outstanding accounts receivable
Preparing charts
Typing reports
Filing
Qualifications
Must be fluent in English, Vietnamese / Korean speaking is a plus
Fast typist with strong English grammar and spelling skills
Ability to multi-task and prioritize
Excellent interpersonal skill and a warm demeanor
Able to work independently, but also a team player
Good phone manners
Detail oriented
Customer service oriented attitude
Proficient in Word and Excel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-38k yearly est. 60d+ ago
Front Desk Coordinator - Salinas, CA
The Joint Chiropractic 4.4
Front desk coordinator job in Salinas, CA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Mon-Fri 10-7pm, Weekends 10-5pm
Pay Range $18 -$20/hr Depending on Experience + BONUS
Holiday Pay
Must speak Spanish
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-20 hourly Auto-Apply 60d+ ago
Medical Front Office Receptionist
Indian Health Center of Santa Clara Valley 4.3
Front desk coordinator job in San Jose, CA
: Medical Front Office Receptionist
Reports To: Clinic Manager
Status: Full-Time Regular, Non-Exempt
A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities:
Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments
Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day
Performs data entry of insurance information and processes patient co-payments
Screens new members for assignation to our health center and other eligibility purposes
Complies with IHC's HIPAA and Privacy Rules
Uses efficient and clear communication at all times
Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members
Prepares intake information and initial registration following HIPAA guidelines
When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures
Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs
Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider
Attends and participates in all departmental meetings
Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times
Adheres to Finance policies when registering patients for appointments and labs
Participates as a proactive representative of the Patient Centered Health Home
Performs duties utilizing the Team-Based Approach
Performs other duties as assigned
Required Qualifications, Knowledge &Abilities:
Fluent in English and Spanish (ability to read, write, and speak) preferred
Requires a high school diploma or GED
Medical Administration Assistant certificate or similar medical certificate is preferred
Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience
Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred
Excellent customer service skills required
Excellent phone skills required
Previous knowledge of office practices and procedures in the medical field preferred
Ability to follow written and oral instructions
Flexibility, initiative, reliability, and creativity
Familiarity with medical computer software and data entry
Experience using Microsoft Office software packages (Word, Excel, and PowerPoint)
Knowledge of & ability to work with the American Indian community & other minority populations
Ability to maintain strict confidentiality
Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment
Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment
Willingness to train in other areas of the Medical department
Physical Requirements:
Will be working in a fast paced non-profit community health clinic environment and must be able to:
sit, stand and walk for extensive periods of time;
lift up to 35 pounds; and
stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions:
Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
$37k-44k yearly est. 30d ago
Front Desk
Grand Fitness Mgmt
Front desk coordinator job in Fremont, CA
Part-time Description
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $17.75 per hour
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $17.75 Per Hour
$17.8 hourly 52d ago
Medical Front Office Receptionist
Indianhealth Center of Santa Clara Valley 4.3
Front desk coordinator job in San Jose, CA
: Medical Front Office Receptionist
Reports To: Clinic Manager
Status: Full-Time Regular, Non-Exempt
A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities:
Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments
Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day
Performs data entry of insurance information and processes patient co-payments
Screens new members for assignation to our health center and other eligibility purposes
Complies with IHC's HIPAA and Privacy Rules
Uses efficient and clear communication at all times
Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members
Prepares intake information and initial registration following HIPAA guidelines
When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures
Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs
Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider
Attends and participates in all departmental meetings
Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times
Adheres to Finance policies when registering patients for appointments and labs
Participates as a proactive representative of the Patient Centered Health Home
Performs duties utilizing the Team-Based Approach
Performs other duties as assigned
Required Qualifications, Knowledge &Abilities:
Fluent in English and Spanish (ability to read, write, and speak) preferred
Requires a high school diploma or GED
Medical Administration Assistant certificate or similar medical certificate is preferred
Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience
Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred
Excellent customer service skills required
Excellent phone skills required
Previous knowledge of office practices and procedures in the medical field preferred
Ability to follow written and oral instructions
Flexibility, initiative, reliability, and creativity
Familiarity with medical computer software and data entry
Experience using Microsoft Office software packages (Word, Excel, and PowerPoint)
Knowledge of & ability to work with the American Indian community & other minority populations
Ability to maintain strict confidentiality
Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment
Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment
Willingness to train in other areas of the Medical department
Physical Requirements:
Will be working in a fast paced non-profit community health clinic environment and must be able to:
sit, stand and walk for extensive periods of time;
lift up to 35 pounds; and
stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions:
Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
How much does a front desk coordinator earn in Gilroy, CA?
The average front desk coordinator in Gilroy, CA earns between $31,000 and $49,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Gilroy, CA
$39,000
What are the biggest employers of Front Desk Coordinators in Gilroy, CA?
The biggest employers of Front Desk Coordinators in Gilroy, CA are: