Front desk coordinator jobs in Montgomery, AL - 76 jobs
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Front Desk Coordinator
Front Desk Agent
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Patient Care Coordinator
Front Desk Attendant
Front Desk Associate
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Front Office Specialist
Patient Coordinator
Referral Coordinator
Patient Service Representative
Patient Care Coordinator Bilingual Preferred
Ortho Sport
Front desk coordinator job in Montgomery, AL
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
* Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
* Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
* Maintain patient accounts by obtaining, recording, and updating demographic and financial information
* Schedule patient appointments at the end of the visit
* Maintain open communication with pre-cert team regarding orders for daily patients
* Tracking and follow-up with patient cancellations and no shows
* Performing daily audit of tasks assigned
* Checking patients in by EMR and verifying demographics and insurance information
* Following up on outpatient referrals and surgical referrals
* Provides the patient with printout of appointments
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* HIPPA and OSHA compliance; promote a safe work environment at all times
* Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
* Caring demeanor toward patients and co-workers
* Clinical knowledge and familiarity with medical terminology
* Working knowledge of computers, fax, copiers and other technology
* Strong knowledge and understanding of electronic medical records software
* Prior medical receptionist experience, preferably in an orthopedic setting is a plus
* Strong administrative skills, with attention to detail in accuracy
* Bilingual (English/Spanish) is a plus
Education/Experience:
* High School Diploma or GED required
* Associate or higher degree preferred
* 1 year medical frontdesk experience
* Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
$24k-37k yearly est. 10d ago
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MEDICAL RECEPTIONIST FT AND PT
Convenient Care Millbrook 3.4
Front desk coordinator job in Millbrook, AL
Job DescriptionSalary: $12-$14 per hour
Convenient Care Millbrook has Openings for experienced Medical Registration Specialist. We are looking for people with a caring energy, and a positive attitude. If you are looking for more than just a job, please apply. Schedule flexibility is a MUST. Monday - Friday hours. NO WEEKENDS. No interviews without an appointment. Please include references when submitting resume.
Skils required:
Ability to Multi-task, and attention to detail a MUST
Strong Phone management skills
Word & Excel knowledge
Good typing skills
Good Patient engagement skills
Organizational Skills
Teamwork
previous work with EHR
Knowledge of triage a Bonus
Ability to grasp job responsibilities of job quickly
Experience with previous patient registration/insurance verification a plus
$12-14 hourly 7d ago
Referral Coordinator
Maximus 4.3
Front desk coordinator job in Montgomery, AL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with participants via telephone, text, email and via our virtual care platform
• Accurate capture of activities and engagement to drive successful onboarding to interventions
• Dashboard management of referral numbers and participant journeys
5. Work in line with business and contract performance requirements including:
• Implementing Standard Operating Procedures (SOP)
• Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
• Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required.
Qualifications & Experience
Essential:
• Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment
• Experience of caseload management demonstrated via the use of a Case Management System
• Experience of supporting vulnerable individuals through a change process
• Experience of using IT systems, including Microsoft Office
• Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace
• Experience of dealing with different customer needs/ concerns and remaining calm under pressure
• Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness
• Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme.
• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard
Individual Competencies
Essential:
• A strong understanding of the social determinants of health
• A strong understanding of population-based approaches including segmentation and risk stratification
• A strong understanding of behaviour change principles and methodology.
• Demonstration of key skills including:
• Motivational interviewing
• Conversation frames and techniques
• Patient activation
• Empathy and compassion
• Genuine desire and commitment to improve the quality of the lives of families
• A personable, non-judgmental, sensitive approach to communicating with the public
• IT literate especially working knowledge of Microsoft Office
• Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team
• Excellent data processing and data management system skills
• Confident, self-motivated, passionate, flexible, and adaptable
• Attention to detail.
• Ability to reflect and appraise own performance and that of others
• Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age
• Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable:
• Seeks self-improvement
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
14,742.00
Maximum Salary
£
14,742.00
$31k-39k yearly est. 3d ago
Front Desk
Guardian Dentistry Partners
Front desk coordinator job in Montgomery, AL
We are looking for a dynamic, experienced FrontDesk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our frontdesk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience required
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate range up to $20
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsoroffice
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
$20 hourly Auto-Apply 60d+ ago
Overnight Front Desk Agent
Elevation Convening Center & Hotel
Front desk coordinator job in Montgomery, AL
Job Description
Join Ithaka Hospitality Partners on an Exciting Journey!
Ithaka Hospitality Partners is seeking a reliable and detail-oriented Overnight Front Office Agent to join our team at Elevation Convening Center & Hotel, a purpose-driven destination overlooking downtown Montgomery, AL. This role is essential to ensuring smooth overnight operations and accurate financial reporting.
Job Summary:
The Overnight Front Office Agent is responsible for completing the night audit process, reconciling daily financial transactions, and accurately posting all charges for the day. This role also provides courteous overnight guest service, supports frontdesk operations, and ensures all reports are completed in accordance with hotel policies and procedures.
Duties & Responsibilities:
Responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests.
Process all payments according to established hotel requirements.
Provide information to any guest or visitor's inquiry.
Responsible for imputing accurate reservations, answering all calls at the frontdesk, and alerting hotel staff of VIP arrivals.
Meet with departing Guest Services Agents to review business status and follow-up items.
Set up workstations with necessary supplies; maintain cleanliness throughout the shift.
Change all housekeeping discrepancies to the correct status.
Promote positive guest relations to all individuals approaching the Guest Services Areas.
Performs other related duties as assigned.
Required Skills & Abilities:
Ability to focus attention on guest needs, remaining calm and courteous.
Excellent organizational skills and attention to detail.
Maintain confidentiality of all guest information and pertinent hotel data.
Ability to work well under pressure within any given period of time, which includes coordinating many requests at any given time.
Excellent written and verbal communication skills.
Ability to analyze and resolve problems by exercising good judgment.
Proficient in Microsoft Office Suite or similar software.
Education & Experience:
High school diploma or equivalent is required.
Previous experience in the hospitality industry is preferred.
2 years of experience in customer service and/or hotel experience is preferred.
Physical Requirements:
Prolonged periods of walking, standing, and sitting.
Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$24k-29k yearly est. 15d ago
Front Desk Agent
Yedla
Front desk coordinator job in Montgomery, AL
Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
$24k-29k yearly est. 34d ago
Hotel Front Desk Agent
Holiday Inn Airport 4.3
Front desk coordinator job in Montgomery, AL
Holiday Inn
************, exit 164 on I-65
96 Folmar Parkway
Montgomery, Alabama 36105
Our Holiday Inn is a full-service hotel that houses Magnolia's Bar & Grill, and offers a large banquet/meeting facility with catering from Magnolia's Bar & Grill, indoor pool, and fitness room.
Benefits include: IHG Hotel employee large discount program for thousands of hotels worldwide--offers employees significant discounts at thousands of hotels worldwide.
Pay begins at $12 per hour for those with qualifying experience that include but are not limited to: 2+ years of hotel frontdesk agent experience, 1+ year of OPERA reservation system experience, cleaning experience, et al.
As a hotel frontdesk associate, you will be responsible for guest communications, fulfilling guest requests and other guest relations during your shift including greeting guests in a friendly, courteous, and professional manner; responsible for pre-booked, call in, and walk in reservations, etc.--which include processing payment and safeguarding guest information; cashiering; coordinate/fulfill guest services per guest requests to ensure a positive experience and stay. The ability to multitask is key. Cleaning the assigned areas is key.
You will be required to maintain the frontdesk and immediate surrounding areas in a safe, clean, and professional manner. Work will involve collaborating with other staff members in the hotel to ensure a safe, positive stay for the guests. As needed you will be expected to assist others in maintaining the cleanliness of the property. Preferred to have 1-2 years hotel frontdesk experience.
Responsibilities for Hotel FrontDesk Associate
Perform guest check in and check out
Cleaning assigned areas
Answer multi line phone
Keep accurate account of reservations
Engage with a variety of customers in a friendly, professional and courteous manner
Remain calm under pressure
Exhibit problem solving skills in difficult situations
Safeguard guest information
Maintain the welcome desk with a professional appearance
Coordinate work with different staff departments including office and management, housekeeping, maintenance, restaurant on a daily basis depending upon shift times.
Cleaning and maintaining cleanliness of frontdesk and surrounding areas.
Qualifications for Hotel FrontDesk Associate
2 years of customer service experience at a hotel is preferred
OPERA hotel reservation system experience is preferred
Proficient computer skills
Able to use various office equipment
Able to use a multi-line office telephone
Able to multitask efficiently professionally
Ability to reconcile a cash drawer
Excellent customer service skills
Prolonged periods of standing
Able to work varied shifts, since the hotel is open 24/7 the entire year for business.
View all jobs at this company
$12 hourly 60d+ ago
Front Desk Agent
MCR Hotels
Front desk coordinator job in Troy, AL
Courtyard by Marriott Troy SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$24k-29k yearly est. 5d ago
Front Desk Agent
Motel 6--Tacoma
Front desk coordinator job in Prattville, AL
Directs and controls the activities in the lobby and frontdesk area to ensure that guests receive outstanding customer service according to Brand Standards policy.
Provides friendly and responsive frontdesk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
Provides leadership to the team with ongoing training and coaching; leads by example.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability and guests' accounts.
Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios.
Responds to guest comments or complaints, referring customers to General Manager as necessary.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspects rooms and public areas to accepted health and safety standards for pest control.
Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Maintains proficiency in all location computer and software systems.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Responds to emergency situations.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
Good people skills for dealing with both staff and guests.
Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers
Must maintain a professional appearance and demeanor.
Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
The employee must occasionally lift and/or move up to 25 pounds
Job Types: Full-time, Part-time
$24k-29k yearly est. Auto-Apply 45d ago
Front Desk Agent
Woodspring Suites Prattville
Front desk coordinator job in Prattville, AL
Job Description
Directs and controls the activities in the lobby and frontdesk area to ensure that guests receive outstanding customer service according to Brand Standards policy.
Provides friendly and responsive frontdesk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
Provides leadership to the team with ongoing training and coaching; leads by example.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability and guests' accounts.
Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios.
Responds to guest comments or complaints, referring customers to General Manager as necessary.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspects rooms and public areas to accepted health and safety standards for pest control.
Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Maintains proficiency in all location computer and software systems.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Responds to emergency situations.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
Good people skills for dealing with both staff and guests.
Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers
Must maintain a professional appearance and demeanor.
Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
The employee must occasionally lift and/or move up to 25 pounds
Job Types: Full-time, Part-time
$24k-29k yearly est. 13d ago
Patient Care Coordinator, Basden Eye Care
Essilorluxottica
Front desk coordinator job in Auburn, AL
Requisition ID: 912896 Store #: 00T168 Basden Eye Care at Moores Mill Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Auburn
Nearest Secondary Market: Opelika
Job Segment:
Nursing, Patient Care, Medical, Ophthalmic, Optometry, Healthcare
$24k-37k yearly est. 16d ago
Patient Coordinator
Southern Family Dental Partners
Front desk coordinator job in Prattville, AL
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
$12-15 Hourly, Bi weekly pay
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience
$12-15 hourly 60d+ ago
Patient Services Representative
Articularis Healthcare
Front desk coordinator job in Auburn, AL
Job DescriptionSalary:
Articularis Healthcare Group (AHG) is currently seeking a full-time Patient Services Representative in our Auburn, AL location.
Who We Are:
Articularis Healthcare Group, Inc. (AHG) is an independent physician-led, clinically integrated, group of medical professionals who use the latest clinical innovations to provide compassionate and exceptional patient care. We are committed to helping patients, people, and medical practices thrive.
What Sets Us Apart:
We are physician-led.
We make decisions together.
Were independent by design.
Our Mission:
Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence. Our core values are
Compassion
,
Integrity
,
Quality
,
Respect
and
Teamwork
.
Visit
***************************** to learn more about us!
The Position:
The Patient Service Representative will be responsible for handling all frontdesk duties for the practice. Ensuring that patients are the number one priority, whether over the phone or in person. Greeting every patient and guardian with a smile and accommodate their needs in a comfortable and pleasant manner to provide the best experience.
As a Patient Services Representative, a typical day might look like:
Welcoming patients upon arrival to the office and checking them in for appointments.
Talking with patients to confirm their demographics and insurance information.
Collecting co-payments and outstanding balances.
Answering the telephone and addressing patient needs and questions in a friendly manner.
Checking patients out upon completion of their appointment and scheduling any follow-up care.
Monitoring provider schedules and adjusting/rescheduling appointments as needed.
Maintaining patient confidentiality through HIPAA compliance.
This job might be for you if:
You have an associate degree with 2 years or any combination of education and work experience in a customer service-related role.
You have 1+ years of experience working in a medical/clinical setting.
You enjoy assisting people in person and over the phone in a fast-paced environment.
You connect well with others and are comfortable talking to people.
You dont get flustered or take it personally when having to deal with an upset patient.
You have a knowledge of medical terminology
Why you should apply:
Joining our AHG team will provide you with a positive team environment, growth and advancement opportunities, as well as a work/life balance.
Our Benefits:
Benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.
Next Steps:
Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you directly if you are a fit for the position.
EEO/AA-M/F/disabled/protected veteran
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$29k-35k yearly est. 10d ago
TES Front Office Admin - Montgomery
Auburn University 3.9
Front desk coordinator job in Auburn, AL
Details** Information **Requisition Number** TES1878P **Home Org Name** Clinical Affairs and Outreach Admin **Division Name** College of Pharmacy Title** TES Front Office Admin - Montgomery **Estimated Hours Per Week** 20 **Anticipated Length of Assignment**
**Job Summary**
**ThisTES position is in Montgomery, Alabama.**
Auburn University Temporary Employment Services is currently seeking medical front office administrative assistant for coverage at the State Employees Insurance Board Wellness Center Clinic in Montgomery, Alabama.
Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:
+ Assistance in the place of a regular employee who is absent for a specified period of time
+ Additional assistance during periods of abnormal or peak workloads
+ Assistance with special projects
+ Seasonal work
+ Emergencies
If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.
**AU students are not eligible for TES .**
**Essential Functions**
+ Greet and attend to patients in person and over the phone.
+ Professionally assist clinical staff, visitors and patients.
+ Answer telephone calls in a professional and courteous manner.
+ Assist in answering questions, taking messages, or routing calls to the appropriate area.
+ Monitor voicemail and e-mail.
+ Perform all duties within HIPAA regulations.
+ Assist with opening and closing the clinic daily
+ KeepSEIB clinic lobby clean, organized, and ready for business daily.
+ Schedule patient appointments
+ Maintain paper and electronic records.
+ Perform clerical duties, which may include (but not limited to): typing correspondence, filing and record keeping, maintain calendars, billing, distributing mail, and ordering supplies.
+ Knowledge of Microsoft Office Suite.
**Why Work at Auburn?**
**Minimum Qualifications**
+ High School Diploma or equivalent
+ At least 1 year of experience
Expectation:
Strong communication skills
**Desired Qualifications**
Posting Detail Information
**Salary Range**
$12.00-$15.00/hour
**Work Hours**
1pm - 5pm daily; subject to schedule needs
**City position is located in:**
Montgomery
**State position is located:**
Alabama
**Posting Date**
07/12/2023
**Closing Date**
**Equal Opportunity Compliance Statement**
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS ANAFFIRMATIVE ACTION /EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
**Special Instructions to Applicants**
**Quick Link for Internal Postings**
*******************************************
**Documents Needed to Apply**
**Required Documents**
1. Resume
**Optional Documents**
1. Cover Letter
2. Letter of Recommendation
3. Other
$12-15 hourly 60d+ ago
Front Office
Auburn, Ram Hotels
Front desk coordinator job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$23k-30k yearly est. 45d ago
Front Office Specialist
Eyecare Associates 4.1
Front desk coordinator job in Troy, AL
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$26k-30k yearly est. Auto-Apply 60d+ ago
Pre-Access Central Scheduler PRN
Intermountain Health 3.9
Front desk coordinator job in Montgomery, AL
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$32k-36k yearly est. 56d ago
Front Desk Agent
The Hotel at Auburn University
Front desk coordinator job in Auburn, AL
The FrontDesk Agent is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. Duties & Responsibilities: * Maintain complete knowledge of: * All hotel features/services and hours of operation. * All hotel restaurant food concepts, menu price range, dress code, and ambiance.
* All hotel room types, numbers/names, layout appointments, amenities, and locations.
* All hotel room rates, special packages and promotions, and room availability status for any given day.
* Daily house count and expected arrivals/departures.
* Scheduled daily group activities, names, and locations of meeting rooms.
* Maintain complete knowledge and comply with all hotel policies and procedures.
* Meet with departing Overnight Agents to review business status and follow-up items.
* Set up workstations with necessary supplies; maintain cleanliness throughout the shift.
* Promote positive guest relations to all individuals approaching the Guest Services Areas
* Handle guest complaints by following the procedures and ensuring guest satisfaction.
* Collect guest preferences for all guests.
* Access all functions of computer systems according to established procedures and standards.
* Answer the department telephone using proper telephone etiquette.
* Provide callers with accurate information on hotel facilities and services.
* Document all guest requests, complaints, or problems immediately and notify the designated department/personnel for resolving the situation.
* Accept and record wake-up call requests.
* Assist in emergency situations as a central communication center for the hotel.
* Book reservations accurately and in a professional manner.
* Hard-block any special room request, such as handicap-accessible rooms and suites.
* Document and confirm reservations and cancellations.
* Promote packages, promotions, and upsell whenever possible.
* Set up accurate accounts for each reservation according to their requirements (i.e., share-with, separate room/tax/incidentals, comp).
* Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities.
* Communicate pertinent guest information to designated departments/personnel (i.e., special requests).
* Generate, print, and distribute daily and weekly reports.
* Pre-register designated guests and prepare key packets.
* Process all guest check-in according to established hotel requirements.
* Register guests in the computer and generate a registration card.
* Verify registration card information with guests.
* Obtain backup information for guests; credit/payment method and input into the system; collect cash when
* Obtain proper identification for tax-exempt guests and retain a copy.
* Introduce Bell Person to escort guests and transport their luggage to the room.
* Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests.
* Request guest comments on their stay.
* Handle requests for late checkouts according to established hotel procedures.
* Conduct group check-ins/outs according to established hotel procedures.
* Assist all departments in obtaining appropriate information regarding groups' inventory and guest
* Adhere to proper accounting procedures:
* Process adjustment vouchers, paid-outs, and miscellaneous charges.
* Make change for guests and cash guests' personal checks/travelers checks.
* Post charges and settle room accounts.
* Process all checkouts according to established hotel requirements.
* Resolve any late charges.
* Present folio to guests and resolve and dispute charges.
* Run closing reports count bank at the end of the shift.
* Complete designated cashier reports
* Balance and drop receipts.
* Secure bank.
* Assist PBX, Concierge, Bell Staff, and Reservations as assigned.
* Legibly document maintenance needs on work orders and submit them to Engineering - KYC system.
* Performs other related duties as assigned.
Required Skills & Abilities:
* Ability to focus attention on guest needs, remaining calm and courteous.
* Excellent written and verbal communication skills.
* Ability to think clearly, and quickly, maintains concentration, and make concise decisions.
* Ability to ensure the security of guestroom access.
* Excellent organizational skills and attention to detail.
* Proficient in Microsoft Office Suite or similar software.
Education & Experience:
* High school diploma or equivalent is required.
* A college education or training in the hospitality industry is preferred.
* Previous experience as a Front Office Receptionist in a luxury market is preferred.
Physical Requirements:
* Prolonged periods of walking, standing, and sitting.
* Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$24k-29k yearly est. 8d ago
FitLife Front Desk Attendant
One and Only Fitness Consulting
Front desk coordinator job in Auburn, AL
Replies within 24 hours Welcome to FitLife in Auburn, AL! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast-paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence
You will work with many different personality types with members and staff.
You will need to give the greatest care and best attitude to our members
Someone who looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$18k-23k yearly est. Auto-Apply 60d+ ago
Front Desk Sales Associate
Elliott 3.7
Front desk coordinator job in Clanton, AL
Now Interviewing for a FrontDesk Sales Associate - Workout Anytime - Elliott We are now Hiring a FrontDesk Sales Associate to work in one of the fastest-growing Fitness Franchises that is genuinely about changing lives with passion, Workout Anytime! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity. If you are a TEAM player, enjoy working in a positive environment, interacting with people, and looking for opportunities for advancement…. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization within the Fitness Industry where we pay commissions and bonuses on your performance! Employees will also receive a FREE PREMIUM MEMBERSHIP upon hire. Responsibilities will include, but are not limited to:
Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.
Greeting and checking in with all members, making them feel welcome and essential.
Answering phones in a courteous, helpful, and professional manner.
Selling and setting up new memberships and gaining referrals from existing members.
Conducting guest tours.
Assisting with the club's daily cleaning, maintenance, and other tasks as assigned by management.
Creating relationships inside and outside the gym.
Participating in or managing various marketing events.
Learning and adhering to our processes and procedures.
Following up on your portioned incoming leads from the web, renewals, and other lead lists via phone and email.
Candidate Requirements:
Must be 18 years or older
Must have open availability
Always display a positive, upbeat, outgoing, and courteous personality.
Preferred candidates will have some experience in direct customer-facing positions, fitness industry, or sales and can work in a cooperative, interactive gym setting.
A flexible work schedule is preferred with availability to work nights and weekends.
Previous gym experience is preferred but not required.
We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career while changing lives! The customer service of a Workout Anytime Fitness Consultant must be outstanding! Our entire TEAM will work together to provide support and a cheering section for each client, making Workout Anytime - Elliott the gym of choice for our Members.
***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities***
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
How much does a front desk coordinator earn in Montgomery, AL?
The average front desk coordinator in Montgomery, AL earns between $21,000 and $34,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Montgomery, AL
$26,000
What are the biggest employers of Front Desk Coordinators in Montgomery, AL?
The biggest employers of Front Desk Coordinators in Montgomery, AL are: