Front desk coordinator jobs in Parma, OH - 395 jobs
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Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Front desk coordinator job in Medina, OH
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
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Financial Aid and Registration Specialist
Stark State College 3.9
Front desk coordinator job in North Canton, OH
Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m.
Location: Main Campus, North Canton.
Pay: $37,808 to $49,151 commensurate with experience.
Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.
You'll be a great fit if:
You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success.
Typical Responsibilities Include:
* Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting.
* Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives.
* Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform.
* Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology.
* Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs.
To view the full job description, click here.
To be Considered You'll Need:
Associate degree required.
Two (2) years of experience in a fast-paced office/administrative environment required.
Preferred Qualifications (although not required):
Business or accounting fields preferred.
Two (2) years of experience in financial aid environment or higher education preferred, although not required.
Click Here to View Outstanding Benefits You Can Expect From Stark State College:
Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program
The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you.
We love meeting stellar candidates, so please don't hesitate to apply.
$37.8k-49.2k yearly 5d ago
Dental Patient Representative
Northeast Ohio Neighborhood 3.8
Front desk coordinator job in Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at ****************************************************
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
Ability to serve as a mature and competent receptionist.
Ability to display skill and tact in greeting patients.
Ability to plan and organize.
2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
$31k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk coordinator job in Middleburg Heights, OH
FrontDeskCoordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$26k-33k yearly est. Auto-Apply 60d+ ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Front desk coordinator job in Cleveland, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 47d ago
DENTAL PATIENT REPRESENTATIVE
Neon Health
Front desk coordinator job in Cleveland, OH
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
* Ability to serve as a mature and competent receptionist.
* Ability to display skill and tact in greeting patients.
* Ability to plan and organize.
* 2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
SOCIAL SERVICES/SPECIAL PROGRAMS
$28k-35k yearly est. 21d ago
Medical Receptionist
Revel Staffing
Front desk coordinator job in Cleveland, OH
A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment.
Why Join Us
Competitive hourly pay
Supportive, team -oriented culture
Opportunities for growth and cross -training
Meaningful work that directly impacts patient care
Stable schedule and long -term career potential
Key Responsibilities
Greet patients and provide exceptional customer service throughout the visit
Manage check -in and check -out processes with accuracy and professionalism
Answer phones and route messages using proper medical/office etiquette
Verify insurance coverage and update patient demographics
Collect payments, copays, and outstanding balances
Enter and update patient information in the EMR system
Scan, upload, and organize patient documents and clinical records
Maintain confidentiality and comply with all HIPAA and OSHA standards
Keep the frontdesk, lobby, and patient areas clean and organized
Collaborate with clinical and administrative staff to support workflow and patient care
Qualifications
High School diploma or equivalent
MediClear or equivalent HIPAA certification required
Minimum 1 year of customer service experience (medical office preferred)
Strong computer skills; ability to learn EMR systems
Excellent communication, multitasking, and organizational skills
Ability to work in a fast -paced environment with high accuracy
Preferred Skills
Familiarity with medical terminology
Experience in an urgent care or outpatient setting
Positive attitude, team -oriented mindset, and strong attention to detail
$26k-33k yearly est. 60d+ ago
Medical Office Receptionist
CHC Addiction Services 4.2
Front desk coordinator job in Akron, OH
CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include:
Greet and check in patients in a courteous and professional manner.
Answer multi-line phones, screen and direct calls, take messages.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance and obtain pre-authorizations when required.
Collect co-pays, balances, and other payments at the time of service.
Maintain patient records and ensure that necessary documents are completed.
Ensure HIPAA compliance and patient confidentiality at all times.
Communicate effectively with physicians, nurses, and other healthcare team members.
Maintain the reception area in a clean and organized manner.
Handle incoming and outgoing mail and faxes.
Assist with administrative duties such as data entry, filing, and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here:
Medical, dental and vision benefits for employees working 30+ hours weekly!
32 paid days off per year! (holidays, vacation, personal and sick days!)
Referral Bonuses!
403b, with company match after one year!
Professional licensure fee reimbursement!
Company Sponsored Training Opportunities - based on position
Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
$27k-33k yearly est. 41d ago
Patient Care Coordinator
Sonrava Health
Front desk coordinator job in Brunswick, OH
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava
Front desk coordinator job in Fairlawn, OH
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Patient Access II PRN 6a-6p float position
Wooster Community Hospital 3.7
Front desk coordinator job in Wooster, OH
Job Description
About the Role:
The Patient Access II PRN position at Wooster Community Hospital plays a critical role in ensuring a seamless and positive experience for patients as they enter the healthcare system. This role is responsible for accurately registering patients, verifying insurance information, and collecting necessary documentation to facilitate timely and efficient access to medical services. The position requires a strong attention to detail and the ability to handle sensitive patient information with confidentiality and professionalism. Working primarily during the 6 a.m. to 6 p.m. timeframe, the Patient Access II will collaborate closely with clinical and administrative teams to support patient flow and optimize operational efficiency. Ultimately, this role contributes significantly to patient satisfaction and the hospital's ability to deliver high-quality healthcare services.
Minimum Qualifications:
High school diploma or equivalent required.
Previous experience in patient registration, medical billing, or a related healthcare administrative role.
Basic knowledge of medical terminology and healthcare insurance processes.
Proficiency with electronic health record (EHR) systems and standard office software.
Strong communication skills and the ability to handle sensitive information confidentially.
Preferred Qualifications:
Associate degree or higher in healthcare administration or related field.
Experience working in a hospital or large healthcare facility environment.
Familiarity with insurance verification software and patient financial services.
Certification in patient access or healthcare administration (e.g., Certified Patient Access Representative).
Bilingual abilities to support diverse patient populations.
Responsibilities:
Register patients accurately and efficiently, ensuring all demographic and insurance information is complete and up to date.
Verify patient insurance eligibility and benefits prior to service delivery to minimize billing issues.
Collect co-pays, deductibles, and other payments as required, following hospital policies and procedures.
Maintain patient confidentiality and comply with HIPAA regulations in all interactions and documentation.
Communicate effectively with patients, families, and healthcare team members to resolve registration or insurance issues.
Assist in managing patient wait times and flow by coordinating with clinical departments and scheduling staff.
Document all patient interactions and transactions accurately in the hospital's electronic health record system.
Skills:
The required skills enable the Patient Access II to accurately and efficiently register patients, verify insurance coverage, and collect payments, which are essential for smooth patient intake and financial operations. Strong communication skills are used daily to interact compassionately and clearly with patients and healthcare team members, ensuring understanding and resolution of any issues. Proficiency with electronic health records and insurance verification tools allows the candidate to manage patient data securely and streamline administrative workflows. Attention to detail is critical in maintaining accurate records and compliance with healthcare regulations such as HIPAA. Preferred skills, such as bilingual communication and advanced certifications, enhance the ability to serve a diverse patient population and contribute to continuous improvement in patient access services.
8 hr shifts between 6a-630p
PRN- no set hours per week.
$29k-34k yearly est. 18d ago
Dental Front Office
Keefe General Dentistry LLC
Front desk coordinator job in Massillon, OH
Job Description
We are looking to add a full time team member to our office that can multitask and help out in all aspects of the team environment. We are a private practice that offers comprehensive care to our patients. We welcome all experience levels to apply and can adapt the role to fit the right person.
Pay and hours can be negotiated as well based on experience and ability. We have an upbeat team atmosphere and want to keep up with the growth our practice is experiencing.
Duties for our Dental Front Office Include:
Welcome patients in the dental office
Prepare patients for treatments or checkups ensuring their comfort
Help with processing claims and payment
Audit and ensure chart and documentation accuracy
Help with office protocol and mini systems
Answer phones and schedule patients
Skills:
General Practice
Open Dental
3Shape
Dexis
Benefits:
401k
PTO
Bonuses
$26k-33k yearly est. 22d ago
Medical Receptionist - Westlake
Apex Dermatology and Skin Surgery Center LLC
Front desk coordinator job in Westlake, OH
Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction.
Schedule
Full-time, [4 days a week]
Tuesdays: 9:30 am - 6:30 pm. Wednesdays - Fridays: 7:45 am - 4:30 pm.
One Rotating Saturday a Month
Essential Functions
Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.
Maintain knowledge of insurance plans, terminology, and verification processes.
Provide exceptional customer service while greeting, checking in, and assisting patients.
Assist Medical Assistants with patient-related phone calls and follow-up tasks.
Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.
Maintain and update patient accounts, including personal and financial information.
Record and collect payments; process third-party claims; and follow revenue procedures accurately.
Ensure confidentiality and protection of all patient information.
Follow established policies and procedures and alert leadership to needed changes.
Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.
Support team operations and contribute to collective goals.
Monitor office supply levels, anticipate needs, and place orders as required.
Keep reception and waiting areas cleaned, organized, and patient-ready.
Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.
Enter insurance data with accuracy and without errors.
Call and document communication with patients who cancel or no-show.
Verify patient insurance coverage with accuracy.
Balance and close out collections at end of day.
Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility and adaptability
Customer service mindset with professionalism and patient focus
Excellent time management and organizational skills
Attention to detail and accuracy
Proficiency in basic computer applications and scheduling systems
Knowledge of medical terminology
Word processing and data entry skills
Bachelor's degree or equivalent experience in a relevant field preferred
2+ years of experience as a Medical Receptionist (dermatology experience is a plus)
Certification as a Medical Receptionist preferred, or willingness to obtain certification
Career Growth Opportunities
Motivated Medical Receptionists may pursue:
Transition into a Medical Assistant role with training and certification support
Lead Receptionist or Front Office Coordinator positions
Cross-training in scheduling, billing, or insurance verification
Patient Services or Administrative Specialist roles
Opportunities to grow into supervisory or office management positions over time
Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.
Physical Requirements & Work Environment
Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office
Manual dexterity for typing, data entry, and handling office equipment
Ability to speak clearly, hear callers, and interact with patients in person
Visual acuity sufficient to read patient information and EMR screens
Ability to occasionally lift up to 20 pounds (e.g., office supplies)
Work performed in a professional medical office setting with regular interaction with patients, providers, and staff
Fast-paced environment requiring multitasking, attention to detail, and calm communication
Exposure to cleaning supplies, office equipment, and moderate noise levels
Must adhere to all health and safety policies, including infection control standards
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$26k-33k yearly est. Auto-Apply 6d ago
Front Desk Receptionist
Nivea Hospitality
Front desk coordinator job in Brunswick, OH
Join our Team = FrontDesk Receptionist Staff Needed
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at Brunswick Comfort Suites
About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County.
Essential Job Functions:
1. ** Check-in and Check-out** : Frontdesk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : FrontDesk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : FrontDesk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : FrontDesk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role , as frontdesk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdesk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
** Must be available to work weekends and evenings.
Plus we offer various Bonus Progams.
Job Type: Part-time or full time
Schedule:
8 hour shift
Work Location: In person
$25k-32k yearly est. 60d+ ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Front desk coordinator job in Brecksville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$19k-32k yearly est. 42d ago
Medical Receptionist
American Family Care, Inc. 3.8
Front desk coordinator job in Mentor, OH
Benefits/Perks * Great work environment * Flexible scheduling American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. 60d+ ago
Front Office Assistant (Receptionist)
Axess Family Services
Front desk coordinator job in Warren, OH
$17.00/hour
Full Time (40 hours/week)
To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately.
ESSENTIAL RESPONSIBILITIES:
1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately.
2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment.
3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments.
4. At each client visit:
• Have client fill out client information form
• Collect co-pay/insurance deductible from client
5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible.
6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client's electronic record.
7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards.
8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements.
9. Other duties as assigned.
Requirements
QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred.
MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred.
Salary Description 15.00
$17 hourly 5d ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk coordinator job in Lyndhurst, OH
Join Our Team as a FrontDeskCoordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate FrontDeskCoordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We re Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDeskCoordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$26k-33k yearly est. 20d ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Front desk coordinator job in Lakewood, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 47d ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk coordinator job in Lyndhurst, OH
Job Description
Join Our Team as a FrontDeskCoordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate FrontDeskCoordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We're Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years' experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDeskCoordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours - No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
How much does a front desk coordinator earn in Parma, OH?
The average front desk coordinator in Parma, OH earns between $24,000 and $37,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Parma, OH
$30,000
What are the biggest employers of Front Desk Coordinators in Parma, OH?
The biggest employers of Front Desk Coordinators in Parma, OH are:
Neighborhood Family Practice Community Health Centers