Patient Experience Representative
Front desk coordinator job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Medical Receptionist
Front desk coordinator job in Miami Beach, FL
TrufaMED Urgent Care is a premier healthcare provider located in Surfside, FL, offering elevated and personalized healthcare through urgent care, concierge medicine, and wellness services. Known for its spa-like environment and board-certified providers, TrufaMED blends hospitality with medical expertise to ensure discretion and comfort. Services range from in-home visits and IV therapy to lab testing and diagnostic panels, providing comprehensive and tailored care. TrufaMED prides itself on delivering the highest standard of care in a luxurious and patient-centered setting.
Role Description
This is a part-time, on-site role for a Medical Receptionist located in Surfside, FL. The Medical Receptionist will manage appointment scheduling, answer phones with excellent etiquette, perform general receptionist duties, and provide administrative support in the medical office. Day-to-day responsibilities will also include assisting with patient check-ins, maintaining records, and coordinating front desk operations to ensure a smooth and welcoming experience for patients.
Qualifications
Strong skills in Appointment Scheduling and managing front desk calendars
Proficiency in Phone Etiquette and effective communication skills
Experience with general Receptionist Duties, including welcoming and assisting patients
Knowledge of Medical Terminology and familiarity with healthcare processes
Background in working within a Medical Office setting or similar environments
Excellent organizational skills and attention to detail
Ability to maintain professionalism and discretion in a fast-paced setting
Proficiency with office and scheduling software is a plus
Bilingual skills in English and Spanish are a strong advantage
Work experience in healthcare
Front Desk Staff
Front desk coordinator job in Fort Lauderdale, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front office
Front desk coordinator job in Boca Raton, FL
Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment.
As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office.
Position Duties Include
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
Requirements
Must have experience in a high volume medical practice
Medical Front Desk Experience Required
Associates degree or equivalent combination of education and experience
Must be Bilingual (English/Spanish)
Pleasant and professional demeanor
Excellent phone etiquette
Knowledge of HIPAA laws and compliances
Ability to work full time hours, including some evenings and every other Saturday
Must have reliable transportation
Flexible schedule
Path Medical is an equal opportunity employer
Front Desk Receptionist -- Coral Springs, FL
Front desk coordinator job in Pompano Beach, FL
Job Description
Front Desk Receptionist - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays, Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
3 day workweek: Mondays, Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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Medical Front Desk Receptionist
Front desk coordinator job in Deerfield Beach, FL
Responsibilities:
Greeting Patients: Welcoming patients and visitors in person or by phone
Scheduling: Scheduling appointments, confirming appointments, and rescheduling cancellations
Verifying: Verifying patient insurance information and demographics, and registering patient accounts
Collecting: Collecting copays and past due balances, and providing receipts for payments
Maintaining: Maintaining patient records and accounts, and ensuring the cleanliness of the front office
Answering: Answering questions and referring inquiries
Assisting: Assisting patients with filling out insurance forms and other records
Notifying: Notifying providers of patient arrivals and late arrivals
Using technology: Using practice management software, patient portals, and other technology to manage scheduling and interact with patients
Part Time Front Desk (Weekends/ mornings & afternoons)
Front desk coordinator job in Boynton Beach, FL
Pay Range: $19- $20/hr Schedule: Sat & Sun (8:30am-12:30pm) or (4:30pm-12:30am) Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Medical Front Desk Receptionist
Front desk coordinator job in Boca Raton, FL
Join Our Team as a Front Desk Specialist - Make a Meaningful Impact in Patient Care!
Are you passionate about delivering exceptional care to patients and seeking a collaborative, supportive work environment? If so, this is the perfect opportunity for you!
Our well-established concierge internal medicine practice is currently looking for a full-time Front Desk Specialist to join our dedicated team. In this vital role, you will contribute primarily to front office functions (while helping our team in the back office as needed), ensuring seamless day-to-day operations.
We are seeking a dependable, team-oriented individual who thrives in a fast-paced environment and possesses excellent multitasking abilities. This is an excellent opportunity to be part of a respected and compassionate healthcare team. Applicants must be a team player and have the ability to multi-task. Providing outstanding customer service is of utmost importance for our Front Desk Specialist.
The Front Desk Specialist will be responsible for:
greeting patients
check-in/check-out
scheduling appointments
taking co-pays
answering phones and taking messages
managing referrals
entering demographics
insurance verification and pre-authorization
other general office duties as required
Applicants must have:
Prior medical office experience, preferred
Proficient computer skills Microsoft Office and EMR Experience
Strong communication skills
Outgoing and friendly personality
Schedule: Monday Friday, 830 a.m. to 430 p.m.
Benefits: Medical and Vision Insurance; Paid Time Off
Compensation: $17 - $21 per hour depending upon experience
If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!
Front Desk (Bilingual English/Spanish)
Front desk coordinator job in Fort Lauderdale, FL
Job details Salary$16- $17 an hour Job TypeFull-time
Job Description: As a Bilingual Scheduler in a medical office setting, you will be responsible for coordinating patient appointments, managing the office schedule, and ensuring clear communication between patients and healthcare providers in both English and Spanish. Your role is vital in providing a seamless patient experience, maintaining efficient office operations, and supporting the overall functioning of the healthcare team.
Key Responsibilities:
Appointment Scheduling: Schedule patient appointments, procedures, and follow-up visits, ensuring that the medical office's calendar is efficiently managed.
Patient Communication: Communicate with patients in both English and Spanish to confirm appointments, provide instructions, and answer any questions related to their visits or medical care.
Coordination with Providers: Work closely with doctors, nurses, and other healthcare professionals to coordinate schedules, reschedule appointments as needed, and ensure that all parties are informed of any changes.
Patient Records Management: Maintain accurate and up-to-date patient records, including appointment details, contact information, and any special instructions or needs.
Reminder Calls: Make reminder calls to patients in both English and Spanish to confirm upcoming appointments and ensure they have all necessary information.
Handling Inquiries: Address patient inquiries over the phone or in person, providing assistance in both languages to ensure a clear understanding of office policies, procedures, and patient care instructions.
Office Support: Provide general administrative support to the medical office, including filing, data entry, and assisting with front desk duties as needed.
Conflict Resolution: Manage scheduling conflicts or issues with diplomacy and efficiency, ensuring minimal disruption to patient care.
Skills and Qualifications:
Bilingual Proficiency: Fluent in both English and Spanish, with excellent verbal and written communication skills in both languages.
Medical Office Experience: Prior experience in a medical office or healthcare setting, with knowledge of medical terminology and procedures.
Organizational Skills: Strong organizational and multitasking abilities, with the capacity to manage a busy schedule and prioritize tasks effectively.
Customer Service: A patient-centered approach with a focus on providing excellent customer service and ensuring a positive experience for all patients.
Tech-Savvy: Proficient in using scheduling software, electronic health records (EHR) systems, and standard office applications such as Microsoft Office Suite.
Attention to Detail: Accurate and detail-oriented, with the ability to handle sensitive information confidentially and ensure precise record-keeping.
Problem-Solving: Ability to anticipate scheduling issues and resolve them efficiently, maintaining a smooth workflow in the office.
Front Desk Receptionist
Front desk coordinator job in Fort Lauderdale, FL
Job DescriptionBenefits:
SIMPLE IRA
SIMPLE IRA matching
12+ Paid Holidays
Birthday Leave
Employer-Paid Basic Life and AD&D Insurance
Employer-Paid Short-Term and Long-Term Disability
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Are you a resourceful, open-minded, well organized, individual with the ability to multitask and communicate effectively all while maintaining discretion and professionalism? If your answer is yes, this could be the opportunity youve been searching for!
House of Hope, a non-profit organization providing residential treatment to individuals suffering from substance abuse, is looking for a Front Desk Coordinator to join our team! As a Front Desk Coordinator your position is essential in providing a positive first impression. You will serve as the first point of contact for visitors, clients, and employees all while providing a welcoming positive experience.
Essential Job Duties Include:
Answer phones and greet all visitors and clients in a courteous professional manner.
Maintain Release Log to assure all visitors (vendors, case managers and teachers) are logged for Competency.
Assist with clerical tasks such as faxing and scanning documents.
Assist with staffing, scheduling, and monitoring leave to ensure appropriate coverage.
Coordinate and assist with event planning for the office.
Ensure the cleanliness of lobby, front desk area, copy room and breakroom.
Assist with ordering supplies.
Additional duties as assigned.
Experience, Knowledge, and Skills:
High School Diploma or GED.
Front Desk / Receptionist experience required.
Working with the substance abuse population preferred.
Excellent communication skills and ability to interact with visitors, clients and staff in a professional manner.
Punctuality and schedule flexibility is imperative.
Computer Literate
Front Desk Grad School Receptionist
Front desk coordinator job in Fort Lauderdale, FL
A regionally accredited, private, non-profit career university provides educational programs at the undergraduate and graduate levels for a diverse student body. The main campus is in Fort Lauderdale, with campuses located throughout the State of Florida and internationally. Through quality teaching, the institution is committed to providing all students with opportunities to develop the knowledge, understanding, and skills necessary for successful employment.
Committed to a students-first philosophy, the university prepares graduates for careers in business, criminal justice, health care, technology, hospitality, education, and career-focused general studies. Inherent in its mission is service to the community, which includes community partnerships, involvement with various constituencies, and continuing education programs.
The Graduate School is seeking a Front Desk Receptionist to join the growing Graduate Admissions team! Graduate School programs include more than 45 online and hybrid Certificate, Master's, and Doctoral Degrees.
Primary Job Functions:
Serve as the primary receptionist and customer service representative for Graduate School in answering telephones and facilitating warm call transfers to the appropriate department or staff member.
Notate telephone and in-person messages, forward them to appropriate recipients, and update CRM/SIS as applicable.
Greet all visitors, in person and/or virtually, in a cordial and professional manner.
Maintain a comfortable, organized workspace.
Interact with other departments on campus as the job warrants.
Compile and upload admission documents into school systems as applicable.
Assist the ADOA(s) and DOA with inquiry assignment based on existing workflow processes.
Work closely with admission counselors and program coordinators to support the processing and enrollment of prospective graduate students throughout the admissions lifecycle, from inquiry to the start of classes.
Perform other duties and responsibilities as assigned.
Qualifications:
High school diploma/GED required, preferably an associate degree.
1-2 years of related experience and/or training, or an equivalent combination of education and experience.
Experience with CRM/SIS/LMS systems is a plus.
Must have customer service and fast-paced switchboard experience.
Ability to work a flexible schedule, including nights and weekends.
Organized, able to multitask, and maintain a positive attitude.
Skills Required:
Advanced Time Management
Advanced Organizational Skills
Advanced Microsoft 365
Advanced Computer Skills
Novice Communication Skills
Behaviors Required:
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out tasks with precision
Dedicated: Devoted to tasks with loyalty and integrity
Motivations Required:
Ability to Make an Impact: Inspired to contribute to the success of a project or the organization
Preferred:
Job Security: Inspired to perform well with the knowledge that your job is safe
Education Required:
High School or equivalent
Preferred:
Associate degree or higher
Experience Required:
1-2 years of customer service or fast-paced switchboard operations
The institution prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and expression, genetic information, veteran status, or any other status protected by applicable law.
Working Place: Fort Lauderdale, Florida, United States Company : Military College Fair - Jan 21 - Keiser University
Bilingual Front Desk Receptionist
Front desk coordinator job in Coral Springs, FL
Bilingual Front Desk Receptionist
Required Skills: • Bilingual (English & Spanish) • Strong effective telephone customer service skills • Exceptional administrative skills
Experience: • Must have Receptionist Front Desk Experience
Responsibilities:
• Answer phones, help visitors, provide customer service and lead qualifying over the phone for incoming calls
Position Offers:
• Competitive Compensation
• Career Growth
• Team Environment
To Apply:
All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Front Office Receptionist
Front desk coordinator job in Palm Beach Gardens, FL
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Office Receptionist, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What sets us apart?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
Always keeping the customer first and providing top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in a high pressure, fast-paced environment
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyMedical Scheduler / Front Desk Receptionist
Front desk coordinator job in Hollywood, FL
Job Description
Come join our spectacular Patient Experience team !
We look to hire courteous, professional, patient and well mannered team players.
Job Types: Full-time or Part-Time, Front Desk, Back Office/Central Scheduling
No experience? It is ok - we will train you !
Ideal Candidate:
-- Prior experience in a medical office
-- Experience with high volume calls.
-- Excellent phone etiquette, customer service skills and computer skills.
-- Excellent verbal and written communication.
-- Bilingual
-- General knowledge of medical insurance and terminology
Duties to include, but not limited to :
- Answer incoming calls
- Schedule appointments
- Convey patient financial information
- Greet patients & visitors
- Scan & upload chart documents
- Collect patient financial responsibly from patients prior to their exams.
Feel free to apply in confidence.
*** Training for position will commence in Cooper City Florida *** Upon graduation from training candidate may be assigned to one of our other locations in Broward County based on needs and availability ***
Learn more about us : **************
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Patient Service Center Site Coordinator/Lead Phlebotomist
Front desk coordinator job in Miami, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7am-4:00pm, rotating Saturdays 7am-12pm
Work Location: 3100 SW 62nd Ave Miami, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyFRONT DESK
Front desk coordinator job in Miami, FL
Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.
TASKS AND RESPONSIBILITIES
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system.
Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary.
Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms.
Leads, trains, and guides the activities of other clerks engaged in patient registration.
Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position.
Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment.
Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes.
Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs.
Assists in education of patients about company policy and procedural changes when applicable.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow.
Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department.
Assist the supervisor as unusual problems arise; Support staff in assigned project based work.
REQUIREMENTS
High School Diploma, or equivalent registration and medical records experience.
Bilingual preferred.
Strong interpersonal skills.
Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality.
BENEFITS
Medical/Dental/Vision/Short Term Disability
Company paid long term disability
Life insurance
401K Plan
Standard Paid Holiday's
Vacation and Sick Time
Amazing Team & Atmosphere
Auto-ApplyFront Desk / Medical Receptionist
Front desk coordinator job in Boynton Beach, FL
We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High school graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Medical Front Desk Receptionist
Front desk coordinator job in Boynton Beach, FL
Join our team as a Front Desk Medical Office Coordinator! We are looking for an Energetic person to join our Staff and work in an upbeat setting managing our Front Desk. A day at ApexNetwork Physical Therapy:
Greet and check patients in and out of the office with a welcoming demeanor. Coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out
Scheduling/maintaining appointments for our patients while maintaining a clear and concise schedule for our therapists
Answering incoming phone calls and text messages with customer excellence
Organization of incoming referrals/documentation
Verify insurance benefits and obtain pre-authorizations
Maintain the patient's electronic chart.
Manage the collection of all patient payments on a daily basis.
Type various notes, letters, marketing materials, etc.
Perform various cleaning of the physical therapy treatment area and reception area
Maintain office inventory
What it takes
Passion and dedication to patient education and personal growth
Ability to build rapport with patients
Good attention to detail is a MUST.
Strong ability to multi-task
Office Hours:
Weekdays, Monday to Friday 8am - 5pm
Please apply directly to this location via the link, call our office at ************ or fax a resume to ************
Auto-ApplyFront Desk
Front desk coordinator job in Delray Beach, FL
Front Desk/Medical Receptionist opportunity for a fast paced Physician's office. This position is administrative and requires a professional organized team player with excellent written and verbal communication skills. We offer a high quality and respectful team environment with room to grow with our organization!! PRINCIPLE RESPONSIBILITIES:• Respond to incoming calls, determine caller needs and answer questions as required. Route calls as requested.• Greet and announce members, visitors, and vendors and respond to general inquiries. • Ensure all guests are greeted, checked in appropriately and made comfortable.• Ensure a smooth check out process with follow-up appointments made clear and defined for the member.• Complete office paperwork as assigned.• File, scan and fax as well as other administrative tasks, as necessary.• Assist with special projects as necessary.EXPERIENCE/SKILL REQUIREMENTS/EDUCATION:• Knowledge of Microsoft Office systems• High school diploma or equivalent required• At least one year front office reception experience in a medical office highly preferred• Excellent time management skills and ability to multi-task and prioritize work• Attention to detail and problem solving skills• Proper phone etiquette and customer service skills required• Excellent written and verbal communication skills
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Aventura, FL
This is full-time Monday to Friday 8:30 am to 6pm, with additional weekends required as needed in Aventura, FL.
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