Front desk coordinator jobs in Tuscaloosa, AL - 343 jobs
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Medical Receptionist
American Family Care, Inc. 3.8
Front desk coordinator job in Tuscaloosa, AL
Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care FrontDesk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our frontdesk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the FrontDesk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or FrontDesk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly 21d ago
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Patient Care Coordinator
Results Physiotherapy 3.9
Front desk coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$23k-33k yearly est. Auto-Apply 7d ago
Practice Coordinator
Bradley Arant Boult Cummings LLP 4.4
Front desk coordinator job in Birmingham, AL
Reporting to the Director of Practice Management and receiving direction from the Practice Group Leader (PGL), the Practice Coordinator is responsible for the daily execution of business and operational needs of the practice group with a strong emphasis on strategy, work allocation and business development.
Key Responsibilities:
Administrative Support:• Provide administrative and operational support to the PGL and respective practice group members.• Assist in coordinating and planning practice group meetings, retreats and other group meetings. Maintain meeting notes, follow-up on specific action items and/or coordinate deliverables involving other Firm personnel.• Other miscellaneous projects as assigned from the Director of Practice Management or Practice Group Leader.
Strategic Planning and Execution:• Assist PGL with the development and execution of the group's strategic plan while coordinating with the Firm's Director of Practice Management to ensure plan alignment with the Firm-wide strategic plan.• Work with Practice Group members in the development of their individual attorney development plans. Establish processes and procedures to monitor the execution of the individual plans.• Work closely with members of the Firm's Marketing and Business Development department to execute elements of the practice group and attorney development plans.
Department Management:• Review monthly and quarterly utilization reports and work directly with PGL to address concerns with workload allocation.• Review monthly and quarterly financial material to identify issues and provide guidance with alternative fee and other pricing arrangements.• Work with PGL and Business Development manager to develop budgetary needs and monitor expenditures in areas of business development, trade and industry group involvement and events planning.• Work with practice group members to identify areas of technology, administrative support or internal processes that are in need of improvement. Communicate identified areas of concern to internal management; and monitor and assist execution of their resolve.
Integration and Transition:• Assist PGL with integration of attorneys into practice group, with emphasis on new Associates and Laterals.• For retiring or terminated attorneys, work with group members and other firm personnel to ensure smooth transition of client work and the proper handling of administrative tasks.
Professional Development and Training:• Work with PGL and other group members to maintain expertise information and provide recommendations for upcoming CLE and other professional training opportunities.• Work with Firm resources and PGL to coordinate customized training based on specific practice group needs for internal technology implementations and upgrades.
Job Requirements:
3-5 Years of law firm or professional services management experience.
Bachelor's Degree, preferred.
Proficiency working with Microsoft Office Suite.
Excellent oral and written communication skills.
Accuracy, attention to detail and good organizational skills.
Ability to work under pressure in a fast-paced environment.
Ability to work in the office due to necessity of face-to-face interactions.
Strong time-management skills and ability to multi-task.
Strong client service focus and ability to work effectively in a team environment.
Various physical activity may be required.
Why Join Bradley?
We offer more than just a job - we provide a place to build your career. Bradley offers:
Competitive salaries, commensurate with experience.
Comprehensive benefits including medical, dental, vision, life, disability, and retirement.
Professional development support, including CLE tracking and training programs.
A collaborative, inclusive, and supportive culture.
$51k-63k yearly est. 10d ago
Front Office Specialist
Eyecare Associates 4.1
Front desk coordinator job in Tuscaloosa, AL
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$26k-30k yearly est. Auto-Apply 19d ago
Practice Solutions Coordinator (Oral Surgery)
Highfive Healthcare
Front desk coordinator job in Birmingham, AL
This role is responsible for maintaining consistency and excellence in the overall patient experience while supporting the development and implementation of strategies that enhance patient outcomes and operational efficiency. The position plays a key role in coordinating the delivery of HighFive's standardized support services, process improvements, and patient experience initiatives under the direction of the VP of Patient Experience & Process Enhancement.
Responsibilities
Develop and maintain strong partnerships with Practice Managers to ensure high partner satisfaction, alignment with practice objectives, and successful implementation of process improvement strategies.
Prioritize and manage incoming practice requests and discovery initiatives efficiently.
Lead, train, and facilitate projects that align with HighFive's strategic goals and organizational priorities.
Design, present, and execute new processes and workflows to enhance performance.
Identify opportunities for growth, efficiency, and continuous improvement within practice operations.
Develop and implement Standard Operating Procedures (SOPs) to support consistent operational practices across clinics.
Requirements
Must have Oral Surgery experience
Bachelor's degree from an accredited institution or equivalent professional experience.
Minimum of 3 years of experience in operations, project management, or a related role-experience in dental or dental specialty settings strongly preferred.
Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint).
Excellent communication and customer service skills, with the ability to interact effectively with executives, doctors, and other professionals.
Strong leadership, initiative, and problem-solving abilities.
Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines.
Comfortable working in a dynamic, fast-paced, and growing environment.
Willingness and ability to travel as needed to support practice needs.
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short- and Long-Term Disability Coverage
Paid Time Off (PTO)
401(k) Retirement Plan with Company Match
Work Environment
This position operates in a professional office setting and regularly utilizes standard office equipment such as computers, phones, copiers, and filing systems.
Physical Requirements
This is primarily a sedentary position; however, the role may require occasional movement, including walking, bending, reaching, or lifting up to 15 pounds.
Disclaimer
This job description is intended to describe the general nature and key responsibilities of the position. It is not an exhaustive list of all duties, responsibilities, or qualifications required and may be updated as business needs evolve.
$40k-65k yearly est. 60d+ ago
Provider Scheduling Coordinator
Cahaba Medical Care Foundation 3.0
Front desk coordinator job in Centreville, AL
Provider Scheduling Coordinator
Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care.
Responsibilities & Duties
Responsibilities
The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules.
Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers
The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed
Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage
Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations
Implements and communicates schedule changes as necessary
Confirms with operational leaders about changes made to ensure necessary operational support
Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals)
Consults with other scheduling coordinators to ensure accuracy and appropriate awareness
Reassigns providers based on unexpected changes
Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups
Compiles and reports data on current schedules and proposed schedule changes
Produces reports that depict clinic operations
Uses data to substantiate changes or modifications
Confirms with leadership changes or modification made
Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider
Serves as subject matter expert (SME) on various committees and task forces
Provides knowledgeable insights on CMC manpower allocation for physician services
Maintains the provider directory and provider assignments that transcribe to the master scheduling process
Modifies assignments when necessary
Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests
Ensures EMR (Athena) is aligned with scheduling templates (system name)
Troubleshoot defects in EMR, works with IT Team on a resolution
Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput
Communicates with providers and clinic team members on template changes and availability
Meets with new providers and onboards them to the scheduling/assignment process
Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments
Redirects providers to physician leadership when there are concerns with assignments or schedules
Complete all other duties as assigned
Qualifications:
Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement.
Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling
Job Specific and Unique Knowledge, Skills and Abilities:
Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating
Demonstrates good judgment and maturity, working collaboratively with team members and providers
Demonstrates proficiency in Google Suite applications
Extensive knowledge of provider visit types, sequencing, and cadence
Excellent written, verbal, and listening skills
Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives
Able to work effectively under pressure
$32k-39k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
Healius Ltd.
Front desk coordinator job in Meadowbrook, AL
Work type: Full Time (Permanent) About us At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
The Lumus Imaging team in our brand new Meadowbrook facility are hiring a Permanent Full Time Medical Receptionist to join their team.
As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems.
On offer here is:
* A strong culture of team, where you are supported by leaders and peers in a collaborative way.
* Permanent Full-Time role with annual and personal leave benefits
* Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
* A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
* Work for a large organisation which is focused on delivering positive outcomes to all Australians.
* Supported by experienced team members to learn new skills
* An opportunity to work in an industry that makes a difference to people's lives
You will be responsible for all reception duties including:
* Customer service and care
* Make exam bookings
* MRI Bookings
* General Clerical Duties
* Patient record management
* Medicare billing and banking
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email us at:
*************************************.au
See more of our jobs at Lumus Imaging Careers and follow us on LinkedIn
$24k-30k yearly est. Easy Apply 13d ago
Front Desk Agent - Marriott Experience
Cusa 4.4
Front desk coordinator job in Tuscaloosa, AL
Now Hiring: Hotel FrontDesk Agent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a FrontDesk Agent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our FrontDesk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the FrontDesk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
$26k-31k yearly est. 60d+ ago
Patient Care Coordinator
Upstream Rehabilitation
Front desk coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$25k-37k yearly est. Auto-Apply 7d ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint 4.4
Front desk coordinator job in Birmingham, AL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Hours: Monday-Friday 10-7 and Saturday 10-4
$13/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$13 hourly 31d ago
Front Desk Receptionist
Solvent 4.3
Front desk coordinator job in Tuscaloosa, AL
Job Title: Front Office Coordinator General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports.
Supervisor: Practice manager
Supervisory Responsibilities: None
Major Responsibilities/Tasks:
Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Process insurance and disability claims in an accurate and timely manner.
Prepare insurance forms and associated correspondence.
Verify account balances and refunds for accuracy. Provide information to patients regarding balances.
Follow up with insurance companies to ensure that claims are paid timely and accurately.
File records in appropriate sections of patient charts and keeps patient charts in proper order.
Prepare patient charts in advance and file patient charts when complete.
Transcribe letters and create forms as needed.
Data entry of office visits, consults, and surgery including ICD-9 and CPT coding.
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
EDUCATION: High school diploma or GED.
EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience.
Performance Requirements:
Knowledge:
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Knowledge of CPT and ICD-9 coding.
Skills:
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Skill in trouble-shooting insurance claims issues and resolving appropriately.
Abilities:
Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
$22k-27k yearly est. 60d+ ago
Scheduling Coordinator
Alabama Professional Services 4.5
Front desk coordinator job in Birmingham, AL
Job DescriptionSalary: $15-$17
Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs.At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial.
We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career.
We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today!
Responsibilities:
Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues
Provide tactical support to other departments of the company
Keep customer records and database current
Communicate with customers to ensure their satisfaction with our work
Provide customers with a remarkable experience
Qualifications:
No experience necessary- we will teach you everything you need to know on-site!
A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner
Exceptional telephone and interpersonal skills
Keen eye for accuracy when reviewing dates, payments, and scheduling information
Proficiency in computer programs and apps
A desire to grow within the role and potentially take on additional responsibilities as experience is gained
High school diploma or equivalent
Must be able to pass a comprehensive background and drug screen
Benefits:
Comprehensive benefits package including medical, dental, vision, and life insurance
Potential for incentive-based compensation
401(k) plans
A trusting, respectful, and upbeat culture
The best tools, materials, and training to ensure your success
Opportunities for professional growth and development
Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
$15-17 hourly 9d ago
Front Office Receptionist
Christ Health Center Inc. 4.1
Front desk coordinator job in Birmingham, AL
Christ Health Center is seeking a Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling.
Benefits:
401K & 401K Matching
Medical, Dental, & Vision Insurance
$25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC
Paid Time Off
Employee Assistance Program
Schedule: Monday-Friday, 7:45 AM -5:00 PM
Major Duties & Responsibilities: Job Skills
* Greet and checks patients in and out
* Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests.
* Respond and comply to requests for patient information
* Schedule and confirm patient appointments.
* Maintain Provider's patient schedule.
* Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines.
* Communicate with clinical staff to maintain patient flow
* Verifies insurance and collect payments from patients at time of service
* Balance cash drawer daily
* Provide assistance to other front office staff as needed.
* Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
* Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day.
Requirements
Qualification, Education, Experience
* Requires High School Diploma or equivalent
* 1-2 years in administrative experience
* C-PAR (Certified Patient Account Representative) Preferred
Required Skills/abilities
* Excellent verbal and written communications skills.
* Requires effective interpersonal skills
* Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.
* Bi-Lingual in Spanish is preferred
* Proficient in Microsoft Office (Word, Excel, Outlook)
Attendance Standards
* Punctual and dependent for assigned/confirmed shifts
Language Skills
* Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports.
Mathematical Skills
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.
Reasoning Ability
* The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.
Physical/Mental Demands
* Work requires the ability to lift objects weighing up to 20 pounds
* Work requires ability to carry objects weighing up to 20 pounds.
* Work requires ability to sit +/- 90% of the time.
* Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
* Work requires proofreading and checking documents for accuracy.
* Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.
* OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks).
* Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.
Environmental/Working Conditions
* Medical office environment
Cultural Expectations
* Understands Christ Health Center Mission Statement and Values
* Consistently displays Christ Health Center's Mission daily
* Treats patients, visitors and co-workers with love and respect
$30k-34k yearly est. 11d ago
Patient Experience Coordinator
Dchsystem
Front desk coordinator job in Tuscaloosa, AL
Under the direction of the System Director of Service Excellence, the Patient Experience Coordinatorcoordinate patient experience initiatives and services within the DCH Health System, including training, data analysis, and rounding.
In this role, the Patient Experience Coordinator must uphold the highest ethical and moral standards, act in the best interest of DCH Health System, and fully support its mission, vision, and values. A thorough understanding of healthcare systems and the ability to interact with, collaborate with, and support a diverse workforce are essential.
Responsibilities
Patient Experience
Collaborates with department educators, managers, and team leads and supervisors to review and analyze patient feedback and experience scores, developing and delivering targeted coaching, training sessions and intervention to improve unit level scores.
Prepares and facilitates service excellence training sessions and workshops.
Researches industry trends and best practices to enhance patient experience strategies and ensure continuous improvement.
Review (critical) Px results with assigned leaders on quarterly basis based on departmental performance.
Develops department-specific solutions to address concerns that improves patient experience scores based on key drivers and report trends.
Adheres to safety regulations and infection control protocols
Conducts routine scheduled Px rounding at all (3) campuses as directed
DCH Leader Standards:
Ensures orientation and training for employees
Review productivity and make recommendation
Performs compliance requirements as outlined in the Employee Handbook
DCH Standards:
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and internet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
Education: A two‑year associate degree is required, and a bachelor's degree is preferred
Experience: Prior experience in patient experience, coaching, or general healthcare roles is highly desirable and may be considered in place of formal educational requirements
Skills & Abilities:
Ability to independently develop a vision and execute it effectively with minimal direction.
Strong self-motivation and ability to work autonomously.
Excellent interpersonal skills with a passion for working with the public.
Familiarity with hospital systems is a plus.
Ability to remain composed and respond appropriately in stressful situations.
Commitment to maintaining confidentiality and handling sensitive information with discretion.
Proficiency in reading, writing, speaking, and comprehending English with legible documentation skills.
WORKING CONDITIONS
WORK CONTEXT
Must be able to listen objectively and record information while collaborating with nurse directors, managers and team leads.
Must be able to communicate orally.
Must be able to walk and stand for extended periods of time.
Must be able to enter documentation electronically into the Midas tracking system.
Must have normal or corrected vision to read patient information on chart and billing accounts.
Color vision is desired but not required.
Work is fast paced and unpredictable in a customer service environment.
PHYSICAL FACTORS
Ability:
Must be able to analyze trends and develop a specific solution in collaboration with DCH Caregivers.
Must be able to build exceptional relationship with frontline staff members and management.
Requirements:
Frequent Mobility. The person in this position needs to frequently move about inside the facility to round each work day.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Must be able to perform the duties with or without reasonable accommodation.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential.
OTHER JOB FACTORS
Frequent contact with others that deal with internal and external customers, face to face discussions, telephone and written communications. Possible dealings with angry unpleasant people and conflict situations/resolutions.
$24k-33k yearly est. Auto-Apply 19d ago
Front Desk Agent
Every Word Code
Front desk coordinator job in Birmingham, AL
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized FrontDesk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the frontdesk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1+ year of frontdesk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
$50k-55k yearly 60d+ ago
Patient Care Coord
Affordable Dentures & Implants
Front desk coordinator job in Birmingham, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency.
ESSENTIAL FUNCTIONS:
Greet patients professionally and manage check-in and check-out processes.
Schedule, confirm, and reschedule appointments via phone and in-office.
Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed.
Prepare and enter treatment plans and provide basic patient education on next steps.
Collect payments at time of service and ensure accurate end-of-day reconciliation.
Explain financing options and refunds.
Maintain accounts receivable (A/R) collections and follow-through.
Answer phones, direct calls, and manage voicemail in a timely manner.
Maintain accuracy of patient records and consent forms.
Escalate technical or compliance issues as necessary.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Excellent communication and interpersonal skills.
Basic knowledge of scheduling and insurance verification.
Ability to multitask in busy office environments.
Strong attention to detail, accuracy, and organization.
Professional, empathetic demeanor with patients.
Willingness to learn new systems and processes.
Demonstrated ability to maintain patient satisfaction while resolving escalations.
Educational Requirements:
High school diploma or equivalent required.
Customer service or healthcare front office experience preferred.
Training in insurance verification or dental and/or healthcare software a plus.
Bilingual preferred but not required.
$25k-37k yearly est. 9d ago
Telephonic Care Coordinator
Triton Health Systems
Front desk coordinator job in Birmingham, AL
Job Description
VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL!
VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!
VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
The Telephonic Care Coordinator will work alongside the AlabamaCoordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County.
REQUIRED:
LBSW
Two years of clinical experience
Willing to submit to vaccine testing and screening
Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner
Working knowledge of health-related service delivery systems
Excellent communication and relationship skills
Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting
Ability to locate, augment and develop resources, including information on services offered by other agencies
Strong organizational and time management skills
Ability to be flexible and adaptable
Basic computer skills including use of Microsoft Word and Excel
PREFERRED:
LMSW
CCM
One year of assessing resources and coordinating care with low-income populations
$25k-37k yearly est. 15d ago
Front Office Support
Diamonds Direct Management 3.9
Front desk coordinator job in Birmingham, AL
Brief Description
We are looking for a FrontDesk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/frontdesk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep frontdesk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
$25k-31k yearly est. 10d ago
Patient Services Coordinator II - General Surgery Clinic
Uahsf
Front desk coordinator job in Birmingham, AL
Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees.
Position Requirements:
EDUCATION AND EXPERIENCE:
High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred.
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
$26k-36k yearly est. 13d ago
Front Desk Coordinator
Oms 360
Front desk coordinator job in Alabaster, AL
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Document information in patient records system
Prepare appropriate information prior to patient appointments
Use discretion with all private information in a medical setting
Verify patient insurance
Communicate with other departments as required regarding patient accounts/concerns/questions
Answer phones and direct call traffic as required
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
How much does a front desk coordinator earn in Tuscaloosa, AL?
The average front desk coordinator in Tuscaloosa, AL earns between $21,000 and $34,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Tuscaloosa, AL