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The differences between gaming floor supervisors and general managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a gaming floor supervisor, becoming a general manager takes usually requires 4-6 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $52,124 average annual salary of a gaming floor supervisor.
The top three skills for a gaming floor supervisor include guest service, excellent guest and customer service. The most important skills for a general manager are customer service, cleanliness, and food safety.
| Gaming Floor Supervisor | General Manager | |
| Yearly salary | $52,124 | $71,581 |
| Hourly rate | $25.06 | $34.41 |
| Growth rate | 17% | 6% |
| Number of jobs | 17,583 | 442,690 |
| Job satisfaction | - | 4.25 |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 56% |
| Average age | 47 | 44 |
| Years of experience | 2 | 6 |
A gaming floor supervisor manages a gaming floor and its staff during particular shifts. They supervise all casino table games and ensure that everyone acts appropriately. They are also tasked with helping customers and answering all inquiries about betting and payouts. They interact with all customers and ensure that they have a pleasant experience.
A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
Gaming floor supervisors and general managers have different pay scales, as shown below.
| Gaming Floor Supervisor | General Manager | |
| Average salary | $52,124 | $71,581 |
| Salary range | Between $41,000 And $66,000 | Between $40,000 And $126,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | NVIDIA |
| Best paying industry | - | Manufacturing |
There are a few differences between a gaming floor supervisor and a general manager in terms of educational background:
| Gaming Floor Supervisor | General Manager | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between gaming floor supervisors' and general managers' demographics:
| Gaming Floor Supervisor | General Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 59.2% Female, 40.8% | Male, 70.7% Female, 29.3% |
| Race ratio | Black or African American, 11.8% Unknown, 4.9% Hispanic or Latino, 10.0% Asian, 8.7% White, 61.4% American Indian and Alaska Native, 3.1% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 10% |