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Gaming floor supervisor vs general manager

The differences between gaming floor supervisors and general managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a gaming floor supervisor, becoming a general manager takes usually requires 4-6 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $52,124 average annual salary of a gaming floor supervisor.

The top three skills for a gaming floor supervisor include guest service, excellent guest and customer service. The most important skills for a general manager are customer service, cleanliness, and food safety.

Gaming floor supervisor vs general manager overview

Gaming Floor SupervisorGeneral Manager
Yearly salary$52,124$71,581
Hourly rate$25.06$34.41
Growth rate17%6%
Number of jobs17,583442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 56%
Average age4744
Years of experience26

What does a gaming floor supervisor do?

A gaming floor supervisor manages a gaming floor and its staff during particular shifts. They supervise all casino table games and ensure that everyone acts appropriately. They are also tasked with helping customers and answering all inquiries about betting and payouts. They interact with all customers and ensure that they have a pleasant experience.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Gaming floor supervisor vs general manager salary

Gaming floor supervisors and general managers have different pay scales, as shown below.

Gaming Floor SupervisorGeneral Manager
Average salary$52,124$71,581
Salary rangeBetween $41,000 And $66,000Between $40,000 And $126,000
Highest paying City-San Francisco, CA
Highest paying state-Hawaii
Best paying company-NVIDIA
Best paying industry-Manufacturing

Differences between gaming floor supervisor and general manager education

There are a few differences between a gaming floor supervisor and a general manager in terms of educational background:

Gaming Floor SupervisorGeneral Manager
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Gaming floor supervisor vs general manager demographics

Here are the differences between gaming floor supervisors' and general managers' demographics:

Gaming Floor SupervisorGeneral Manager
Average age4744
Gender ratioMale, 59.2% Female, 40.8%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 11.8% Unknown, 4.9% Hispanic or Latino, 10.0% Asian, 8.7% White, 61.4% American Indian and Alaska Native, 3.1%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage7%10%

Differences between gaming floor supervisor and general manager duties and responsibilities

Gaming floor supervisor example responsibilities.

  • Manage a team of energy consultants in daily production, SPH (sales per hr.
  • Direct and supervise the game of craps.
  • Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.
  • Provide leadership, planning and specifications for call processing and carrier services billing software development.

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Show more

Gaming floor supervisor vs general manager skills

Common gaming floor supervisor skills
  • Guest Service, 30%
  • Excellent Guest, 19%
  • Customer Service, 8%
  • Math, 6%
  • Guest Complaints, 5%
  • Customer Relations, 4%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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