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Gate agent vs airline station agent

The differences between gate agents and airline station agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $30,297 average annual salary of an airline station agent.

The top three skills for a gate agent include reservations, passenger manifest and airline tickets. The most important skills for an airline station agent are airline tickets, TSA, and FAA.

Gate agent vs airline station agent overview

Gate AgentAirline Station Agent
Yearly salary$35,855$30,297
Hourly rate$17.24$14.57
Growth rate--
Number of jobs32,91627,306
Job satisfaction-2
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 36%
Average age4545
Years of experience--

Gate agent vs airline station agent salary

Gate agents and airline station agents have different pay scales, as shown below.

Gate AgentAirline Station Agent
Average salary$35,855$30,297
Salary rangeBetween $28,000 And $45,000Between $23,000 And $38,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between gate agent and airline station agent education

There are a few differences between a gate agent and an airline station agent in terms of educational background:

Gate AgentAirline Station Agent
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Gate agent vs airline station agent demographics

Here are the differences between gate agents' and airline station agents' demographics:

Gate AgentAirline Station Agent
Average age4545
Gender ratioMale, 31.2% Female, 68.8%Male, 40.9% Female, 59.1%
Race ratioBlack or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.6% Asian, 11.1% White, 47.7% American Indian and Alaska Native, 1.2%
LGBT Percentage12%12%

Differences between gate agent and airline station agent duties and responsibilities

Gate agent example responsibilities.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
  • Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
  • Uphold all TSA safety regulations.
  • Help TSA que passengers through security.
  • Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.
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Airline station agent example responsibilities.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Assist TSA with monitoring safety precautions of passengers.
  • Develop training programs and train travel agents on AMADEUS airline reservation system.
  • Train employees on FAA regulations, security and all polies and procedures of the airline.
  • Head of training for aircraft de-icing, equipment fueling, hazardous materials, fire and safety and runway chemical spills.
  • Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.
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Gate agent vs airline station agent skills

Common gate agent skills
  • Reservations, 30%
  • Passenger Manifest, 19%
  • Airline Tickets, 7%
  • FAA, 5%
  • Customer Issues, 4%
  • Aircraft, 4%
Common airline station agent skills
  • Airline Tickets, 41%
  • TSA, 17%
  • FAA, 13%
  • Front Desk, 8%
  • Airline Flights, 8%
  • Customer Complaints, 7%

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