Gate agent vs reservation clerk

The differences between gate agents and reservation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $27,143 average annual salary of a reservation clerk.

The top three skills for a gate agent include reservations, passenger manifest and airline tickets. The most important skills for a reservation clerk are reservations, customer service, and reservation system.

Gate agent vs reservation clerk overview

	Gate Agent	Reservation Clerk
Yearly salary	$35,855	$27,143
Hourly rate	$17.24	$13.05
Growth rate	-	-
Number of jobs	32,916	69,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Gate agent vs reservation clerk salary

Gate agents and reservation clerks have different pay scales, as shown below.

	Gate Agent	Reservation Clerk
Average salary	$35,855	$27,143
Salary range	Between $28,000 And $45,000	Between $20,000 And $35,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between gate agent and reservation clerk education

There are a few differences between a gate agent and a reservation clerk in terms of educational background:

	Gate Agent	Reservation Clerk
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Gate agent vs reservation clerk demographics

Here are the differences between gate agents' and reservation clerks' demographics:

	Gate Agent	Reservation Clerk
Average age	45	45
Gender ratio	Male, 31.2% Female, 68.8%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%	Black or African American, 8.0% Unknown, 6.0% Hispanic or Latino, 22.2% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between gate agent and reservation clerk duties and responsibilities

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Reservation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Accommodate individual/group/ VIP's booking as per the arrival list and departure.
Schedule all meeting event space and conference room usages for VIP and groups.
Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Gate agent vs reservation clerk skills

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%

Common reservation clerk skills

Reservations, 52%
Customer Service, 5%
Reservation System, 4%
Front Desk, 3%
Sales Techniques, 3%
Data Entry, 3%