Post job

Global logistics analyst vs client services analyst

The differences between global logistics analysts and client services analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a global logistics analyst, becoming a client services analyst takes usually requires 1-2 years. Additionally, a global logistics analyst has an average salary of $79,870, which is higher than the $63,202 average annual salary of a client services analyst.

The top three skills for a global logistics analyst include project management, supply chain and data analysis. The most important skills for a client services analyst are customer service, client service, and powerpoint.

Global logistics analyst vs client services analyst overview

Global Logistics AnalystClient Services Analyst
Yearly salary$79,870$63,202
Hourly rate$38.40$30.39
Growth rate28%10%
Number of jobs71,92597,374
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 71%
Average age4142
Years of experience62

What does a global logistics analyst do?

A global logistics analyst is responsible for monitoring supply chain management for local and international distributions. Global logistics analysts manage the adequacy of stock supplies, efficiency of manufacturing processes, and conduct data analysis of logistics elements to ensure accurate costing and delivery procedures. They also oversee payment information systems, verify customers' information in the database, and resolve shipment delays and discrepancies. A global logistics analyst must have excellent communication and organizational skills, especially in coordinating with senior management for efficient logistic operations and inventory management.

What does a client services analyst do?

A client service analyst examines a customer service department's operation and gives directions on ways to enhance productivity and customer satisfaction levels. Customer service analysts can create strategies and techniques to improve the service department's effectiveness by using data, which includes customer satisfaction reports, complaint logs, and surveys. They are part of the customer service department, which can directly with customers helping to resolve issues and customer dissatisfaction. Their duties include gathering data and perform research, developing strategies, training employees in new processes and strategies.

Global logistics analyst vs client services analyst salary

Global logistics analysts and client services analysts have different pay scales, as shown below.

Global Logistics AnalystClient Services Analyst
Average salary$79,870$63,202
Salary rangeBetween $59,000 And $107,000Between $41,000 And $96,000
Highest paying CityWashington, DCWestport, CT
Highest paying stateWashingtonConnecticut
Best paying companyBungeMorgan Lewis
Best paying industryManufacturingFinance

Differences between global logistics analyst and client services analyst education

There are a few differences between a global logistics analyst and a client services analyst in terms of educational background:

Global Logistics AnalystClient Services Analyst
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 71%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Global logistics analyst vs client services analyst demographics

Here are the differences between global logistics analysts' and client services analysts' demographics:

Global Logistics AnalystClient Services Analyst
Average age4142
Gender ratioMale, 53.8% Female, 46.2%Male, 50.5% Female, 49.5%
Race ratioBlack or African American, 10.9% Unknown, 5.6% Hispanic or Latino, 20.2% Asian, 11.1% White, 51.8% American Indian and Alaska Native, 0.3%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between global logistics analyst and client services analyst duties and responsibilities

Global logistics analyst example responsibilities.

  • Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
  • Implement E3 replenishment software globally with measure KPI's.
  • Create SQL queries to determine issues and miss opportunities for streamlining operations.
  • Implement a change request tracker to streamline process changes by implementing a SharePoint list process to DR.
  • Work extensively in ERP system FMS PeopleSoft inputting and approving wires as well as using it to search bank account documentation.
  • Analyze and recommend global securities using fundamental and technical analysis.
  • Show more

Client services analyst example responsibilities.

  • Manage the provisioning of desktop support for 1500 staff.
  • Institute proper usage of SCCM to image, manage, maintain and report on computers across the domain.
  • Manage file inventory and troubleshoot legal problems, coding issues, and internal processes to move accounts smoothly through system.
  • Lead corporate ITIL service level management initiative and implement key performance indicators (KPIs) to effectively measure operational performance.
  • Experience with SCCM (Shavlik for third party software), Symantec CMS (Altiris), and WSUS.
  • Provide remote support for users outside the office through VPN and bomgard tool.
  • Show more

Global logistics analyst vs client services analyst skills

Common global logistics analyst skills
  • Project Management, 13%
  • Supply Chain, 11%
  • Data Analysis, 9%
  • Strong Analytical, 7%
  • Process Improvement, 4%
  • Cost Savings, 4%
Common client services analyst skills
  • Customer Service, 13%
  • Client Service, 10%
  • PowerPoint, 6%
  • Project Management, 4%
  • SQL, 4%
  • Client Facing, 3%

Browse business and financial jobs