Head waitress vs assistant manager/server

Differences between head waitress and assistant manager/server duties and responsibilities

Head waitress example responsibilities.

• Manage a recurring book of business of top VIP clients secure through networking.
• Task with preparing all espresso beverages, smoothies, and food on the menu.
• Operate POS terminals to input customers orders, swipe credit cards, and enter cash amounts receive.
• Complete closing duties; assuring staff have fully restock inventory, closing out nightly sales and POS system.
• Ensure requirements for all guests are met including small children, disable guests, and guests with allergies.
• Prepare a wide variety of food and beverages such as smoothies, frappuccinos, sandwiches, and soup.
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Assistant manager/server example responsibilities.

• Manage restaurant while serving or bartending.
• Maintain establishment's budget by managing employee attendance and monitoring quality and inventory control with a POS system.
• Train new servers, ensure overall guest satisfaction, make sure the restaurant run smoothly, troubleshoot POS system, open/close ,
• Perform a variety of tasks including bartending and banquet hosting.
• Assist with the training of other servers in the usage of micros and serving equipment.
• Have taken over scheduling the server staff and have trained and work in multiple FOH and BOH positions.
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