Head waitress vs cocktail waitress

Differences between head waitress and cocktail waitress duties and responsibilities

Head waitress example responsibilities.

• Manage a recurring book of business of top VIP clients secure through networking.
• Task with preparing all espresso beverages, smoothies, and food on the menu.
• Operate POS terminals to input customers orders, swipe credit cards, and enter cash amounts receive.
• Complete closing duties; assuring staff have fully restock inventory, closing out nightly sales and POS system.
• Ensure requirements for all guests are met including small children, disable guests, and guests with allergies.
• Prepare a wide variety of food and beverages such as smoothies, frappuccinos, sandwiches, and soup.
Show more

Cocktail waitress example responsibilities.

• Offer first--class customer service to ensure VIP guests enjoy their club experiences in very fast--pace environment.
• Relay orders to bar and kitchen quickly and accurately recording guest selections and keying into the POS system.
• Assist bar tenders in peak hours and cash out customers as they exit the restaurant (POS cash register system).
• Serve customers alcoholic beverages and accommodate VIP and special requests
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Uphold a high level of professionalism, service, and attentiveness to guests.