Headwaiter vs server and certified trainer

Differences between headwaiter and server and certified trainer duties and responsibilities

Headwaiter example responsibilities.

• Provide leadership and training to waiting staff
• Develop an excellent team of servers through effective training and leadership.
• Commend for multitasking abilities: frequently ask to bartend, host, and track inventory.
• Develop ability to communicate to a variety of personalities of guests and employees while serving culinary indulgences
• Input orders into a computerize system in a timely fashion to ensure accuracy and punctuality.

Server and certified trainer example responsibilities.

• Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
• Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
• Task of serving guess needs and training the new hire at bartending if do not know how to.
• Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
• Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
• Collaborate POS operation-training sessions for new employees.
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