Headwaiter vs server and hostess

Differences between headwaiter and server and hostess duties and responsibilities

Headwaiter example responsibilities.

• Provide leadership and training to waiting staff
• Develop an excellent team of servers through effective training and leadership.
• Commend for multitasking abilities: frequently ask to bartend, host, and track inventory.
• Develop ability to communicate to a variety of personalities of guests and employees while serving culinary indulgences
• Input orders into a computerize system in a timely fashion to ensure accuracy and punctuality.

Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.