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The differences between health support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a health support specialist and a support specialist. Additionally, a support specialist has an average salary of $40,782, which is higher than the $31,552 average annual salary of a health support specialist.
The top three skills for a health support specialist include patients, social work and CPR. The most important skills for a support specialist are customer service, patients, and mental health.
| Health Support Specialist | Support Specialist | |
| Yearly salary | $31,552 | $40,782 |
| Hourly rate | $15.17 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 152,897 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Health Support Specialists are professionals who assist medical professionals in providing health care to improve or restore the mental or physical well-being of their patients. These specialists must create health plans for families while accompanying children with their appointments to receive the necessary health care that is mandated by the federal government. They are required to provide mental health support services by conducting community outreach programs with local vendors and organizations. Health Support Specialists must also conduct counseling sessions for adolescents about substance abuse.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Health support specialists and support specialists have different pay scales, as shown below.
| Health Support Specialist | Support Specialist | |
| Average salary | $31,552 | $40,782 |
| Salary range | Between $23,000 And $42,000 | Between $25,000 And $64,000 |
| Highest paying City | Oakland, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Medtronic | Microsoft |
| Best paying industry | Utilities | Technology |
There are a few differences between a health support specialist and a support specialist in terms of educational background:
| Health Support Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Most common major | Psychology | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between health support specialists' and support specialists' demographics:
| Health Support Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 26.8% Female, 73.2% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.8% Hispanic or Latino, 14.7% Asian, 9.4% White, 58.3% American Indian and Alaska Native, 0.5% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |