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Health support specialist vs support specialist

The differences between health support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a health support specialist and a support specialist. Additionally, a support specialist has an average salary of $40,782, which is higher than the $31,552 average annual salary of a health support specialist.

The top three skills for a health support specialist include patients, social work and CPR. The most important skills for a support specialist are customer service, patients, and mental health.

Health support specialist vs support specialist overview

Health Support SpecialistSupport Specialist
Yearly salary$31,552$40,782
Hourly rate$15.17$19.61
Growth rate10%10%
Number of jobs152,897125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a health support specialist do?

Health Support Specialists are professionals who assist medical professionals in providing health care to improve or restore the mental or physical well-being of their patients. These specialists must create health plans for families while accompanying children with their appointments to receive the necessary health care that is mandated by the federal government. They are required to provide mental health support services by conducting community outreach programs with local vendors and organizations. Health Support Specialists must also conduct counseling sessions for adolescents about substance abuse.

What does a support specialist do?

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

Health support specialist vs support specialist salary

Health support specialists and support specialists have different pay scales, as shown below.

Health Support SpecialistSupport Specialist
Average salary$31,552$40,782
Salary rangeBetween $23,000 And $42,000Between $25,000 And $64,000
Highest paying CityOakland, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyMedtronicMicrosoft
Best paying industryUtilitiesTechnology

Differences between health support specialist and support specialist education

There are a few differences between a health support specialist and a support specialist in terms of educational background:

Health Support SpecialistSupport Specialist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Health support specialist vs support specialist demographics

Here are the differences between health support specialists' and support specialists' demographics:

Health Support SpecialistSupport Specialist
Average age4242
Gender ratioMale, 26.8% Female, 73.2%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.2% Unknown, 5.8% Hispanic or Latino, 14.7% Asian, 9.4% White, 58.3% American Indian and Alaska Native, 0.5%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between health support specialist and support specialist duties and responsibilities

Health support specialist example responsibilities.

  • Prevent and manage aggressive behavior among clients and administer CPR in emergency interventions.
  • Word with individuals with autism.
  • Train clients on how to improve their ability to carry out ADL's.
  • Train in trauma inform practice, first aid CPR, and individual medication case management.
  • Consult with referral specialists on finding appropriate and timely community resources for patients.
  • Make treatment recommendations and work with interdisciplinary treatment teams to develop and schedule educational and treatment activities for patients.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Health support specialist vs support specialist skills

Common health support specialist skills
  • Patients, 18%
  • Social Work, 15%
  • CPR, 14%
  • Mental Health, 9%
  • Substance Abuse, 4%
  • Persistent Mental Illness, 4%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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