HEI Hotels & Resorts jobs in Cleveland, OH - 70 jobs

About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Join Our Team at The Westin Cleveland Downtown! We're looking for an energetic, creative, and service-driven Front Desk Agent to be the welcoming face of our premier downtown property! If you have a passion for hospitality, a positive attitude, and love connecting with guests, this is the perfect opportunity for you! As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable experiences with a personal touch. From warmly greeting guests to anticipating their needs, you'll be essential in ensuring every stay is exceptional. If you're ready to grow your career, make meaningful connections, and be part of something amazing, apply today and let's create something special together! Hourly Rate - $17 - $18/hr Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. . Compensation Salary Range: $18.00 - $18.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We're searching for an enthusiastic, hardworking laundry attendant committed to providing our guests with an exceptional stay at our hotel. Our laundry attendants perform a variety of tasks such as washing, ironing, pressing, and folding linens and should be comfortable talking with guests and making them feel at ease. Ideally, you have experience with industrial washing products and the capacity to lift 20 pounds or more regularly. If you're friendly, reliable, and take pride in a job well done, apply now!

The Hilton Cleveland Downtown is looking for their next Café Attendant to join their talented Noshery team\! Check us out:Hilton Cleveland Downtown \(******************************************************************************* & Drink \(********************************************************************************* Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar\. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district\. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers\. The ideal candidate will have previousy experience in a barista role, exceptional customer service skills, a positive attitude, and the ability to thrive in a fast\-paced environment\. Previous experience in hospitality along with a passion for creating quality beverages and delivering an outstanding guest experience\. If you enjoy connecting with people and take pride in providing excellent service, we'd love to meet you\! **Pay Rate** $16\.82 an hour **What will I be doing?** As a Cafe Attendant you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction\. + Prepare and serve coffee, espresso drinks, teas, and other beverages to guests\. + Operate and maintain coffee equipment and ensure cleanliness of the café area\. + Upsells additional items to enhance profitability\. + Assist with light food preparation and presentation\. + Enters orders into a computerized system and settles check\(s\) upon completion of order\. + Performs general cleaning tasks to adhere to health and safety standards\. **The Benefits** + Access to Daily Pay + Medical Insurance Coverage + Best\-in\-Class Paid Time Off \(PTO\) + 401k Plan + Hilton Discounted Travel and more\! \*\*Available benefits may vary depending upon property\-specific terms and conditions of employment **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Cafe Attendant, Noshery \(Full\-Time\) \- Hilton Cleveland Downtown_ **Location:** _null_ **Requisition ID:** _HOT0CA2N_ **EOE/AA/Disabled/Veterans**

Due to a recent promotion, the Hilton Cleveland Downtown, located in the heart of downtown Cleveland, is seeking an Executive Meetings Manager to join their dynamic team. This is a fantastic entry-level opportunity to get your foot in the door with sales and events at a high-profile Hilton property. What will I be doing? As an Executive Meetings Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. * Initiate new sales, prospects and qualifies leads and solicits potential clients * Host and entertain clients and maintain client accounts * Conduct property site visits and answer questions * Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s) * Develop sales plans and strategies to meet or exceed established revenue and room night goals * Partner with operations departments to ensure full participation in servicing accounts #LI-JW1 The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. The hourly range for this role is $25-$27 per/hour and is based on experience Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

The Hilton Cleveland Downtown is looking for their next Utility Steward/Dishwasher to join their talented team\! Check us out:Hilton Cleveland Downtown \(******************************************************************************* & Drink \(********************************************************************************* Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar\. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district\. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers\. The ideal candidate is dependable, self\-motivated, and takes pride in maintaining a clean and organized kitchen and hotel environment\. This role requires a strong work ethic, the ability to work efficiently in a fast\-paced setting, and a positive, team\-first attitude\. Successful candidates are flexible with scheduling, able to stand for long periods, follow safety and sanitation standards, and support both culinary and service teams to ensure an exceptional guest experience\. **Full\-Time** **Shift Pattern:** Open availability to work mornings, nights, weekends, and holidays\. **Pay Rate:** $18\.57 an hour **What will I be doing?** As a Utility Steward/Dishwasher, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils + Scrub pots and pans + Burnish, de\-tarnish and polish silver + Stock and maintain supplies and equipment + Perform cleaning duties including, but not limited to, mopping and removing trash + Event set up and break down + Transporting food to required locations for special events + Transport and store clean service ware + Train other stewards, as needed + Prepare and place clean service ware for events and functions + Assist culinary and banquet teams with basic kitchen support as needed, including restocking supplies + Support overall kitchen operations to ensure timely service and an excellent guest experience + Follow all health, safety, and sanitation standards, including proper chemical handling **The Benefits** Hilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. \(********************************************************** Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Utility Steward/Dishwasher \- Hilton Cleveland Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C99Q_ **EOE/AA/Disabled/Veterans**

Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment. Why Join Us? Because It's "Where You Belong"! * Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $ 120,000! * Day-One Benefits: Medical, Dental, Vision, 401(k), and more! * Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. * Career Growth: Ongoing training and development to help you thrive * Collaboration: Encouraging, unified, and uplifting-where every success is shared. Schedule Details: Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What You'll Do * Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner * Deliver compelling presentations that highlight the benefits of vacation ownership * Establish trust with guests and identify their travel interests and needs * Meet or exceed individual and team sales goals * Provide concierge-style service by recommending local attractions and offering discounted vacation packages * Participate in training to sharpen your skills and stay informed on our offerings What We're Looking For * High school diploma or equivalent; college a plus * Successful completion of a criminal background check * 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important * Proven ability to communicate clearly and professionally with guests, team members, and leadership. * Comfortable using a computer for everyday tasks * Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience, and provide exceptional customer service for the guests. Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties: Benefits: Competitive salary Managerial bonus potential Leadership development programs Hotel discount programs ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists in training new associates and newly promoted associates. Plans, schedules, assigns, directs, and reviews associate's work. Conducts or assists in conducting staff meetings. Adheres to all franchise and company procedures and regulations as well as standard operating procedures. Assists General Manager with counseling associates. Fulfills Manager on Duty shifts. Assists and/or leads revenue management with the implementation and execution of programs to ensure that the hotel's room occupancy and Average Daily Rate objectives are met. Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image. Addresses complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations. Assists in the development and implementation of goals, policies, procedures, and priorities relating to the area(s) of responsibility. Performs quality assurance (QA) requirements for areas of responsibility. Thoroughly understands and implements the Brand service culture. Ensures orientation for new team members is thorough and completed in a timely manner. Assists team members in understanding guest service results; develops and follows-up on plans for improvement and expands strengths. Assists the GM in developing the hotel budget and capital expenditure plans. Assists the GM in directing and overseeing all operational activities and departments in the hotel to maximize revenue and to deliver a positive experience and provide exceptional customer service for guests. Ensures a viable key control program is in place. Remains highly visible and be readily available and approachable for all guests. Extends professionalism and courtesy to guests at all times. Takes initiative to offer assistance or answer questions throughout the hotel. Assists supervisors in understanding associate's needs and expectations and how to communicate with and motivate associates. Creates a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing exceptional service. Leads by example demonstrating self-confidence, energy and enthusiasm. Sets clear expectations for team members; communicates goals and results; recognizes good team and individual performance on a continuous basis. Encourages staff to solve guest and associate related concerns. Develops cross-training opportunities. Networks during breakfast (and/or Wednesday evening social event, when applicable) hours to assist in uncovering new and repeat business needs.

Are you a hospitality\-minded professional who takes pride in creating exceptional first impressions? Join our team at Hilton Cleveland Downtown - a vibrant, modern 32\-story hotel located in the heart of Cleveland's downtown district, overlooking Lake Erie and directly connected to the Huntington Convention Center\. Opened in 2016 with 600 beautifully appointed guest rooms and panoramic views of the city and waterfront, our property is a centerpiece of downtown Cleveland's hospitality scene\. **What will I be doing?** As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet and escort arriving and departing guests to and from their accommodations + Retrieve and transport guest luggage + Inspect guest rooms and acquaint guests with these rooms and their features + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Organize and store luggage, as needed, according to guidelines + Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments + Ensure messages and faxes are regularly delivered throughout the day + Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed + Drives property\-designated vehicles to and from guest destinations such as guest room or local airport, as needed + Assist in the maintenance, appearance and functionality of equipment **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Bellperson \- Hilton Cleveland Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C84R_ **EOE/AA/Disabled/Veterans**

The Hilton Cleveland Downtown is looking for a Server Assistant to join our team! Check us out\: Hilton Cleveland We are seeking an energetic individual who is career driven, with a positive approach to hospitality. As the ideal candidate, you will: Have a solidified knowledge of food and beverage service Have a detail-oriented approach to your work Have previous experience working in a time-sensitive atmosphere Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career! ...Interested? Apply to join our team today! Pay\: $12.38 per hour What will I be doing? As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans What are the benefits of working for Hilton?* This position is covered by a Collective Bargain Agreement that provides Contracted rates and union health insurance. **Available benefits may vary depending upon property-specific terms and conditions of employment.** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Join Hilton **Cleveland Downtown** as our **Director of Food & Beverage** and lead a dynamic, high\-impact operation at one of the city's premier hospitality destinations\. Connected to the Huntington Convention Center and overlooking Lake Erie, this modern, full\-service hotel is a hub for large\-scale events, elevated dining, and vibrant social gatherings\. In this key leadership role, you'll oversee a diverse portfolio of restaurants, lounges, and expansive banquet operations while driving innovation, service excellence, and strong financial performance\. If you're a strategic, hands\-on leader ready to make your mark in a fast\-paced, convention\-driven environment, we invite you to bring your expertise to Hilton Cleveland Downtown\! As a Director of Food and Beverage, you will direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service\. + Plan and direct the functions of administration and planning of Food & Beverage department to meet the daily needs of the operation + Monitor and, when necessary, develop and implement schedules for the operation of all restaurants, bars, and outlets to achieve a profitable result + Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market + Implement effective controls of food, beverage, and labor costs among all sub\-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses + Assist the department managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotions\. + Maximize food and beverage department profitability + Investigate and resolve food quality and service complaints + Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc\. + Ensure compliance with all Hilton policies and procedures, brand standards that relate to food and beverage, as well as local, state, and federal laws and regulations + Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the World \(******************************************************************************************* \.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _ for you and your family _ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development + Recognition and rewards programs **Job:** _Food and Beverage_ **Title:** _Director of Food and Beverage \- Hilton Cleveland_ **Location:** _null_ **Requisition ID:** _HOT0C8KB_ **EOE/AA/Disabled/Veterans**

The Hilton Cleveland Downtown is looking for their next Stewarding Supervisor to join their talented team\! Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar\. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district\. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers\. Check us out:Hilton Cleveland Downtown \(******************************************************************************* & Drink \(********************************************************************************* The ideal candidate is a high‑energy, hands‑on leader with stewarding or back‑of‑house experience in a fast‑paced hotel or dining environment\. They take pride in keeping operations clean, organized, and running smoothly, lead and train teams with confidence, and uphold the highest food safety and sanitation standards while supporting exceptional service\. **Full\-Time** **Shift Pattern:** Open availability to work mornings, nights, weekends, and holidays **Pay Rate:** $21\.00 an hour **What will I be doing?** As a Steward Supervisor, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware for restaurant service + Supervise cleaning of work area and physical surroundings + Maintain and deliver proper inventory for food and beverage departments + Ensure all food and equipment are delivered on time to all functions as specified + Schedule, assign daily work, inform and train team members + Monitor, observe and assist in evaluating team member performance **The Benefits** Hilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. \(********************************************************** Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Stewarding Supervisor \- Hilton Cleveland Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C99R_ **EOE/AA/Disabled/Veterans**

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Cleveland Downtown located in the heart of Downtown is seeking a highly motivated Engineering Manager to join our team! The ideal candidate will have proven experience in property operations, engineering, or facilities management. Strong organizational and scheduling skills. Familiarity with HOTSOS or similar maintenance management systems. Excellent communication and cross-departmental coordination skills. Detail-oriented with a commitment to quality and guest satisfaction. What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? This person Manages the functionality and safety of the facility, including the physical building(s), mechanical equipment, electrical system(s), heating and cooling systems and life safety systems in accordance with local, state and federal laws and regulations. Assigns work, supervises staff, and verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directs outside contractors, communicates with city officials, and inspects quality of work by staff. Responds and coordinates responses to guest calls and emergency situations. Interviews, trains, supervises, counsels, schedules, and evaluates staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values\: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus What will I be doing? As Property Operations Manager, you would be responsible for managing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations Conduct facility inspections and direct general construction and the installation, maintenance and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency and safety Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses, to coordinate required inspections and to ensure full compliance with codes, regulations and safety standards to protect the well-being of all guests and team members. Assists in the execution of capital projects and property rehabilitations. Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward Recruit, interview and train team members Act as liaison between hotel and vendors to review and assess latest hotel technology and products related to facility efficiency

Join the award\-winning team at Hilton Cleveland Downtown, where exceptional service meets an unbeatable lakefront location\. We're looking for motivated, guest\-focused professionals who take pride in creating memorable experiences\. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms + Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays + Greet guests in a friendly manner + Report maintenance deficiencies and items in need of repair + Stock and maintain supply rooms, as needed + Perform deep cleaning tasks and special projects \(for example: mattress flipping, furniture moves, etc\.\), as needed + Deliver guest requests and assist in cleaning guest rooms, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Housekeeping and Laundry_ **Title:** _AM Houseperson/Deep Clean \- Hilton Cleveland Downtown_ **Location:** _null_ **Requisition ID:** _HOT0CA16_ **EOE/AA/Disabled/Veterans**

The Hilton Cleveland Downtown is looking for their next Banquet Cook to join their culinary team! Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers. Check us out\: Hilton Cleveland Downtown | Dine & Drink Full-Time Pay: $21.80 an hour Shift Pattern: Flexible with the ability to work AM as well as nights, weekends and holidays The ideal candidate for the Banquet Cook position at the Hilton Cleveland Downtown is an experienced culinary professional with a background in high‑volume banquet operations. They are eager to learn, motivated to grow their skills, and able to work both independently and collaboratively within a fast‑paced team environment. This candidate demonstrates strong attention to detail, takes pride in consistent food quality, and maintains a positive, solution‑focused attitude. Flexibility in scheduling including evenings, weekends, and holidays is essential to support the dynamic needs of the hotel's banquet and event operations. What will I be doing? As a banquet cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Follow BEOs to ensure accurate menu execution for all functions. Assist with food preparation for large‑volume events while adhering to timelines. Set up and break down banquet kitchen stations before and after service. Manage guest orders in a friendly, timely and efficient manner Demonstrate proper knife skills Ensure knowledge of menu and all food products Follow a production sheet with minimal guidance Have a strong understanding of mother sauces Visually inspect all food sent from the kitchen Maintain cleanliness and comply with food sanitation standards at all times Practice correct food handling and food storage procedures according to federal, state, local and company regulations The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Vacation Sales Managers work in our Retail Marketing team, selling vacation getaways in Bass Pro Shops and Cabela's . Lead a high-performing team in a lively environment, leading 3-4 Sales Representatives to engage with customers and sell vacation packages. Sales representatives enjoy the benefit of uncapped commission, meaning that the more they sell, the higher their earnings-and yours as well! On average, the team can finalize a sale in under 10 minutes, resulting in satisfied vacationers! If you excel in a dynamic and vibrant work atmosphere and flourish with collaboration, we would love to discuss our career opportunities with you. Responsibilities What You'll Do Lead and empower a team. Drive vacation package sales through engaging customer interactions. Develop and implement strategic sales plans for ambitious goals and analyze sales performance for improvements. Provide ongoing training and nurture a culture of continuous learning. Ensure compliance with company policies and sales procedures. Qualifications What We're Looking For Hilton Grand Vacations stands at the forefront of the vacation ownership industry, driven by a steadfast dedication to innovation, quality, and ongoing growth. Our Team Members are the foundation of our company's success. To excel in this role, candidates must meet the following minimum qualifications and experience: Qualified candidates should have a passion for interacting with guests and a strong desire for career advancement. Previous sales experience is preferred,, a minimum of one year of experience in hospitality and/or customer service, particularly in a commission-based role. Effective communication and teamwork skills are vital. Candidates must be self-motivated and possess a driven spirit, with proven track record to thrive in a fast-paced and goal-oriented work environment, strong problem-solving and negotiation skills. Availability to work evenings, weekends, and holidays. Proficiency in all Microsoft Office applications is required. What We offer Competitive compensation: An attractive earnings package with high-income potential. Comprehensive benefits: Health, dental, vision, and retirement plans to support your well-being. Career growth opportunities: A clear path for advancement with opportunities to expand your skills and career. An inclusive and collaborative work environment: An encouraging team culture that values diversity and collaboration.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

The Hilton Cleveland Downtown is looking for their next Lead Cook to join their banquet team! Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers. Check us out: Hilton Cleveland Downtown | Events Full-Time Pay: $23.95 an hour Shift Pattern: Flexible with the ability to work AM & PM as well as weekends and holidays The ideal candidate is a skilled and dependable culinary professional with a minimum of two years of prior banquet experience, demonstrating strong ability in high‑volume production and event execution. They bring at least one year of leadership or supervisory experience in a kitchen setting, enabling them to guide and mentor team members. This individual excels in organization, communication, and time management, thrives in a fast‑paced environment, and consistently delivers exceptional results to ensure every banquet event runs seamlessly. What will I be doing? As a Lead Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Oversee daily banquet kitchen operations to ensure smooth, efficient food production for all events. * Support the banquet Chefs and kitchen staff during prep, service, and breakdown. * Prepare food items according to designated recipes and quality standards * Follow BEOs to ensure accurate menu execution for all functions. * Set up and break down banquet kitchen stations before and after service. * Manage guest orders in a friendly, timely and efficient manner * Demonstrate proper knife skills * Ensure knowledge of menu and all food products * Follow a production sheet with minimal guidance * Have a strong understanding of mother sauces * Visually inspect all food sent from the kitchen * Maintain cleanliness and comply with food sanitation standards at all times * Practice correct food handling and food storage procedures according to federal, state, local and company regulations The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Are you a hospitality-minded professional who takes pride in creating exceptional first impressions? Join our team at Hilton Cleveland Downtown - a vibrant, modern 32-story hotel located in the heart of Cleveland's downtown district, overlooking Lake Erie and directly connected to the Huntington Convention Center. Opened in 2016 with 600 beautifully appointed guest rooms and panoramic views of the city and waterfront, our property is a centerpiece of downtown Cleveland's hospitality scene. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Inspect guest rooms and acquaint guests with these rooms and their features * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Organize and store luggage, as needed, according to guidelines * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Ensure messages and faxes are regularly delivered throughout the day * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Concord Hospitality is hiring a Director of Sales & Marketing to lead sales strategy and drive revenue growth. We're looking for a motivated, service-driven leader with strong relationship-building skills and a creative, team-oriented approach. This role oversees all sales and marketing efforts while supporting our mission to be a "Great Place to Work for All." As a Concord Leader you will be responsible to: * Inspire greatness in your team. * Encourage and support team members to reach their full potential. * Create a work environment that is a Great Place to Work for all. * Lead with integrity, transparency, respect, and professionalism. * Care for your team and their families. Key Responsibilities: * Deliver the highest quality of service to our customers at all times. * Develop and execute strategies to drive business in both new and existing markets. * Establish and maintain strong relationships with clients and business partners. * Guide sales and marketing efforts, including advertising, public relations, and administrative reporting. * Lead sales initiatives in alignment with the property's Marketing Plan. * Understand and monitor industry trends and the competitive landscape. * Analyze financial and market data to support strategic decision-making. * Organize, prioritize, and document work to meet key business deadlines. * Collaborate with internal teams to ensure a unified and consistent customer experience. Qualifications: * Minimum of 3 years' experience as a Director of Sales or in a senior sales leadership role. * Proven success leading, motivating, and managing high-performing sales teams. * Strong written and verbal communication skills. * Excellent organizational and problem-solving abilities. * Prior brand experience and market knowledge preferred. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: * Medical, dental, vision, life, and disability insurance * 401(k) with company match * Tuition assistance * Discounted hotel stays * Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion. Salary Range: $59,658 $74,573