Room Attendant - DoubleTree by Hilton Hotel Kansas City Overland Park
Hilton Worldwide 4.5
Hilton Worldwide job in Shawnee, KS
Exciting opportunity at DoubleTree by Hilton Hotel Kansas City - Overland Park! We are seeking a housekeeping professional to join our dynamic team as Room Attendant. If you have a passionate about cleaning and creating memorable experience for guests, this is the role for you! The ideal candidate would have previous housekeeping experience and have the availability to work a full flexible schedule that includes weekends and Holidays. Apply today!
What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
* Change and replenish bed linens, towels and guest amenities, as needed
* Perform deep cleaning tasks, as needed
* Stock, maintain and transport housekeeping supply cart on a daily basis
* Dispose of trash and recyclables
* Respond to special guest requests in a timely, friendly and efficient manner
* Perform guest turn down service, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$21k-26k yearly est. 27d ago
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Cleaning Attendant - Housekeeper
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Hilton Garden Inn of Overland Park is currently hiring for a full-time Cleaning Attendant - Housekeeper in the Overland Park, KS area. This entry-level housekeeping position earns a competitive wage of $15/hour.
In addition to competitive pay and our fun-loving, supportive culture, we offer our entry-level Cleaning Attendants - Housekeepers the following benefits:
Medical
Dental
Vision
A 401(k)
Discounts on hotel rooms
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
As a Cleaning Attendant - Housekeeper, you are of key importance in delivering first-class service to our guests. You come to work, eager to put your housekeeping skills to good use. Your job is to return the hotel rooms to a sparkling state by making beds, cleaning bathrooms, wiping down all surfaces, and more. You then restock any supplies that have run low and ensure everything is organized. Depending on how busy we are, you clean 16+ rooms each day. You are fast but thorough!
You are quick to report any lost items to the supervisor. When you receive a guest request, you respond without delay and report it as appropriate. You always follow up to ensure guest satisfaction. Your love of orderliness serves you well in your housekeeping, and you enjoy making our hotel feel like home!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success and one of the reasons our team loves coming to work here!
OUR IDEAL CLEANING ATTENDANT - HOUSEKEEPER
Attentive to detail - doesn't miss a thing during the housekeeping process
Efficient - able to work effectively with a diverse team and independently
Friendly - able to show hospitality to all guests
Dependable - can be counted on to get the job done right
If this sounds like you, keep reading!
REQUIREMENTS
Ability to provide hospitality to all guests
Facility cleaning experience is preferred but not required. If you meet the above requirements, we need you. Apply today to join our entry-level team!
Location: 66211
$15 hourly 60d+ ago
Events Administrative Specialist
Marriott Hotels Resorts 4.6
Kansas City, KS job
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$27k-33k yearly est. Auto-Apply 32d ago
Steward/Dishwasher - Part Time
Hyatt Hotels Corp 4.6
Kansas City, MO job
Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city's best nightlife, restaurants, and shopping.
In addition to the hotel's 144 guest rooms are The Town Company restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
Job Overview
A Steward/Dishwasher is responsible for carrying out general cleaning duties and the operation of both the pot-washing and dishware machines.
* Starting Rate - $15.00 / hr *
Key Responsibilities
* Operate pot-washing machine and dish-washing machine.
* Maintain a hygienic working environment in accordance with hygiene regulations and company standards.
* Carry out general cleaning as directed and ensure the correct PPE is in place.
* Sweeping, mopping, washing, wiping down, and emptying trash receptacles.
* Responsible for cleaning the coolers, freezers, and any back hallways.
* Ensuring all kitchen and back of the house areas are kept clean, all equipment is stored in its' proper location and cleaned in accordance with the cleaning schedule.
* Observe Health, Hygiene & Safety guidelines when handling hazardous substances.
* Report any maintenance and/or hazard issues to the supervisor on duty.
* Responsible for maintaining the kitchen with china, glasses and silverware.
* Responsible for helping the kitchen plate up and dish our menu orders when needed.
* Other tasks as assigned by the Executive Chef and Director of Food and Beverage.
$15 hourly 26d ago
Events Manager
Marriott Hotels Resorts 4.6
Kansas City, KS job
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-45k yearly est. Auto-Apply 19d ago
General Maintenance Engineer
Hyatt Hotels Corp 4.6
Kansas City, MO job
A General Maintenance Engineer will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.
* Starting rate for the General Maintenance Engineer position is $18/hr.*
About the Hotel:
Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city's best nightlife, restaurants, and shopping.
In addition to the hotel's 144 guest rooms are the Town Company restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
About Hyatt:
Well-being is the ultimate realization of our purpose - we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we've earned a place on Fortune's prestigious "100 Best Companies to Work For" for the last eight years, ranking No. 16 in 2022.
We're proud to offer exceptional corporate benefits which include:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* Life and Disability Insurance
* 401K with company match
* Generous Paid Time Off
* Paid Family Bonding Time and Adoption Assistance
* Employee Stock Purchase Plan
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
* Tuition Reimbursement program
* Discounted parking and discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
$18 hourly 40d ago
Overnight Security Officer - DoubleTree by Hilton Hotel Kansas City Overland Park
Hilton Worldwide 4.5
Hilton Worldwide job in Shawnee, KS
The DoubleTree by Hilton Hotel Kansas City - Overland Park is looking for an Overnight Security Officer to join our team! Located in the heart of the Overland Park business district, one mile from Corporate Woods Office Park, our hotel offers 356 guest rooms, 18,239 sq. ft of event space and several unique dining options.
Check us out: DoubleTree by Hilton Hotel Kansas City - Overland Park
We are seeking an energetic individual who is career driven, with a positive approach to hospitality.
Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career!
...Interested? Apply to join our team today!
What are the benefits of working for Hilton?
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
* Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
* Promote safe work practices
* Initiates preliminary investigations into incidents, as needed
* Writes reports and ensures accuracy of necessary documentation, as needed
* Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Catering Manager - DoubleTree by Hilton Hotel Kansas City - Overland Park
Hilton 4.5
Hilton job in Overland Park, KS
The beautiful DoubleTree by Hilton Hotel Kansas City - Overland Park is searching for a Catering Manager following an exciting internal promotion! If you're passionate about selling and servicing exceptional corporate and social events, we'd love to have you on our team. Join us and make an impact!
What will I be doing?
As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.
#LI-JW1
EOE/AA/Disabled/Veterans
What are we looking for?
• Minimum Years of Experience\: one (1) year sales or catering background.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Catering sales within the hotel industry
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Health insurance
Quarterly bonus potential
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
$41k-51k yearly est. Auto-Apply 4d ago
Front Desk Intern
Marriott 4.6
Overland Park, KS job
**Additional Information** 10-12 week Summer internship at the Front Desk, starting in May/ June, flexible start and end dates, open availability is ideal, but we won't rule out strong applicants **Job Number** 26211237 **Job Category** Management Development Programs/Interns
**Location** Sheraton Overland Park Hotel at the Convention Center, 6100 College Blvd, Overland Park, Kansas, United States, 66211VIEW ON MAP (**********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
- marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-30k yearly est. 2d ago
Food Service Attendant
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Hilton Garden Inn of Overland Park in Overland Park, KS is calling all hospitality-driven individuals to apply to join our hotel team as a part-time Food Service Attendant!
WHY YOU SHOULD JOIN OUR TEAM
We are a hospitality company that likes to work hard and have fun. We pay our Food Service Attendants a competitive wage of $10 - $12/hour plus tips. Our team also enjoys great benefits, including a 401(k), flexible schedules, and discounts on hotel rooms. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering a flexible schedule and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
ARE YOU A GOOD FIT?
Ask yourself: Is being dependable, professional, and a team player at the heart of all you do? Can you easily adapt to a fast-paced environment? Do you have excellent verbal and written communication skills? Are you able to maintain a friendly and professional attitude? Would you like a job that offers a flexible schedule? If so, please consider applying for this hospitality position today!
YOUR LIFE AS A FOOD SERVICE ATTENDANT
As a Food Service Attendant, you greet each guest with a warm smile, take their order, and ensure they enjoy their meal. When not interacting with guests, you can be found setting up and cleaning up the buffet. You set up attractive food displays and provide a variety of options to choose from. Maintaining cleanliness and ensuring food safety are top priorities, and you take care of this by wiping down tables and seats, removing dirty dishes, picking up spilled food, and emptying out the trash regularly.
You provide our guest service manager with a food ordering list to ensure our breakfast supplies are adequately stocked. You carry breakfast dishes, trays, and silverware from the hotel pantry to the service area, so guests can find what they need. Whether guests are travel-worn business travelers or vacationers, you feel good about providing them with the kind of hospitality that they'll remember long after returning home!
WHAT WE NEED FROM YOU
Ability to lift 20+ pounds
A current food handler's permit and current Servsafe certification or the ability to obtain them
Reliable transportation
Ability to stand or walk for long periods of time
If you can meet these requirements and perform this job as described above and are looking for a flexible schedule, we would be happy to have you as part of our team!
Location: 66211
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists and responds to guest requests with diligent follow-through.
* Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
* Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
* Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
* Setup, maintain, and takedown of breakfast display in timely manner.
* Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
* Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
* Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
* Periodic tours of the property to ensure the property is meeting brand standards.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
* Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
* Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
* Other tasks as assigned by the management team.
.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
* Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$24k-29k yearly est. 2d ago
Area Director
Pizza Hut 4.1
Overland Park, KS job
Are you ready to take your career to new heights and join our industry leading team of Area Directors? Working with Flynn Pizza Hut as an Area Director will provide you the training to develop and build on your management skills. We understand that our strength is our people, so our top priority is creating a supportive and fun environment that offers you unparalleled career options. Join our Industry leading Team and allow us to provide you with the tools and training to grow your career even further.
Responsibilities:
* You are a natural and experienced multi-unit leader that sincerely values customers and champions teamwork
* You enjoy teaching, developing, and coaching managers and motivating multiple restaurant teams to work together and achieve the desired goals
* You set high standards for yourself and the people you work with on your team
* You are honest, energetic, able to inspire your team, and be part of creating a great environment and culture
* Proven track record of maintaining a quality management team to include recruiting, selection, training, coaching, motivating, evaluating performance, and providing direction
* Communicate well (verbal/written) with people at all levels in the business
You need:
* At least 5 years of multi-unit leadership experience in the restaurant, hospitality, or retail industry
* A desire to create a great place to work for your team and want to make your customer's day by providing excellent service and serving amazing products
* You are up for a challenge and love the excitement and fast pace of the restaurant business
* You are at least 18 years old with a valid driver's license, reliable transportation
We have many benefits to offer you!!
* Car allowance
* Flexible Schedules
* Employee Meal Discounts
* Employee Assistance Program
* Paid Vacation*
* 401K*
* Medical, Dental and Vision Insurance*
Do not delay, take charge of your future and multi-unit management career today!
Flynn Group is the largest restaurant franchisee in the U.S. We have 6 iconic brands with over 2,300 locations and over 70,000 employees. Flynn is the LARGEST Franchisee of Pizza Hut with 951 locations. Understanding the needs and strengths of each of our unique brands and investing in growth and development is the foundation for our employees to go virtually anywhere and do anything. Opportunity awaits you at Flynn.
As the largest franchisee of Pizza Hut we can offer opportunities that will take you anywhere you want to go. If you are interested in a great environment, want to be independent and have fun while making new friends and earning extra cash then we have an opportunity for you.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
*********************************
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
* Some eligibility requirements may apply.
$27k-42k yearly est. 27d ago
Banquet Server (Part-Time) - DoubleTree by Hilton Hotel Kansas City Overland Park
Hilton 4.5
Hilton job in Overland Park, KS
The DoubleTree by Hilton Hotel Kansas City \- Overland Park is looking for a Part\-Time Banquet Server to join our team\! Located in the heart of the Overland Park business district, one mile from Corporate Woods Office Park, our hotel offers 356 guest rooms, 18,239 sq\. ft of event space and several unique dining options\.
Check us out:DoubleTree by Hilton Hotel Kansas City \- Overland Park \(***************************************************************************************
We are seeking an energetic individual who is career driven, with a positive approach to hospitality\.
+ An **ideal candidate for a Hotel Banquet Server** is someone who combines hospitality, efficiency, and teamwork to ensure smooth and memorable events\.
Growing and developing our team into the future leaders of the hospitality world is engrained in our culture\. We are excited to provide you with the experience and knowledge that will continue to excel your career\!
\.\.\.Interested? Apply to join our team today\!
**What are the benefits of working for Hilton?**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment
**What will I be doing?**
As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Set banquet tables to meet function specifications
+ Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
+ Ensure menu knowledge
+ Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area
+ Ensure guest satisfaction throughout the meal service
+ Respond to guest requests in a friendly, timely, and efficient manner
+ Assist fellow team members and other departments wherever necessary to maintain positive working relationships
+ Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Banquets_
**Title:** _Banquet Server \(Part\-Time\) \- DoubleTree by Hilton Hotel Kansas City Overland Park_
**Location:** _null_
**Requisition ID:** _HOT0C697_
**EOE/AA/Disabled/Veterans**
$19k-27k yearly est. 29d ago
Hotel Office Manager
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Job Description
Hilton Garden Inn of Overland Park in Overland Park, KS is calling all customer service professionals to apply to join our hospitality management team as a full-time Hotel Office Manager!
WHY YOU SHOULD JOIN OUR TEAM
We are a well-established and successful hotel that truly values the contributions of our employees. We pay our Hotel Office Managers a competitive wage. Our hospitality management team also enjoys great perks. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this administrative position!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Do you work well both independently and as part of a team? Are you able to effectively lead and mentor others? Can you maintain a positive and professional demeanor? Are you highly organized and attentive to detail? If so, please consider applying for this Hotel Office Manager position today!
YOUR LIFE AS A HOTEL OFFICE MANAGER
This full-time hospitality management position typically works a flexible schedule.
As a Hotel Office Manager, you are responsible for supervising and training our administrative personnel who serve as the face of our hotel to customers. You help interview applicants as well as train and cross-train all administrative employees to ensure that the operation of our hotel's office consistently runs smoothly. On a routine basis, you coordinate the schedule and supervise the workload of your employees during their shifts in order to effectively evaluate their job performance.
In addition, you communicate with other departments to stay informed of important hotel information. You enforce all cash handling, check cashing, and credit policies. At the end of each shift, you check out cashiers and verify all bank deposits. You ensure that your department remains in the allocated budget for the front office as well as review and complete the credit limit report. Using your exceptional computer skills, you also operate our computer software, which includes report generation and analysis as well as simple configuration changes.
You strive to maximize revenue and room occupancy by reviewing our daily status, analyzing rate variances, and maintaining a close observation of our daily house count. Always organized, you maintain a comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. You also prepare performance reports related to the front office as well as keep track of any requests from our V.I.P. guests and any feedback that we receive. The office is always in great working condition under your watch. You find great satisfaction serving in a hospitality management position that directly impacts the business of our company!
WHAT WE NEED FROM YOU
Associate degree
1+ years of hotel front desk supervisory experience
Experience with cash handling, accounting procedures, and general administrative tasks
Excellent customer service skills
Strong leadership skills
Experience working for Hilton is preferred but multiple factors will be taken into consideration. If you can meet these requirements and perform this hospitality management job as described above, we would be happy to have you as part of our administrative team!
Location: 66211
Job Posted by ApplicantPro
$31k-42k yearly est. 21d ago
Food Service - Cook
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Hilton Garden Inn of Overland Park in Overland Park, KS is calling all optimistic go-getters to apply to join our team as a full-time Food Service - Cook!
WHY YOU SHOULD JOIN OUR TEAM
We are a hospitality company that offers a supportive and casual culture. We pay our Food Service - Cooks a competitive wage of $15/hour. Our team also enjoys great benefits, including medical, dental, vision, a 401(k), and discounts on hotel rooms. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
ARE YOU A GOOD FIT?
Ask yourself: Can you work effectively in a fast-paced environment? Are you detail-oriented? Do you work well with others? If so, please consider applying for this entry-level cooking position today!
YOUR LIFE AS A FOOD SERVICE - COOK
This entry-level restaurant position is full-time. We offer two shift options for you to choose from: 5 am - 12 noon or 4 pm - 11 pm.
In this cooking position, you are the engine that makes our hotel restaurant run. You enthusiastically prepare breakfast or dinner items and ensure that food is ready and cooked properly in a timely manner. In the morning, you make sure the breakfast buffet line is prepped. You also cook made-to-order items, such as omelets, french toast, and pancakes. You have a thorough knowledge of our menu, which comes in handy as you prepare food for our guests.
Always meticulous, you take charge of completing daily cleaning and sanitation checklists while following all safety procedures. You also maintain a well-functioning kitchen environment by keeping things well stocked and organized. As a crucial part of our kitchen team, you find great fulfillment in making good food and contributing to our guests' experience!
WHAT WE NEED FROM YOU
Ability to obtain a food handler's permit
If you can meet these requirements and perform this entry-level cooking job as described above, we would be happy to have you as part of our kitchen team!
Location: 66211
$15 hourly 58d ago
Hotel Night Auditor
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Welcome to an exceptional opportunity at the Hilton Garden Inn of Overland Park. Are you ready to take on our part-time Hotel Night Auditor opportunity? Enjoy a competitive hourly rate of $16/hour.
What else do we offer our Hotel Night Auditor? We're glad you asked! We also offer generous benefits and perks like:
Vacation
Discounted hotel rooms
As a part-time Hotel Night Auditor, you will fulfill your duties during evening shifts, ensuring the smooth operation of our establishment throughout the night.
YOUR DAY-TO-DAY AS OUR HOTEL NIGHT AUDITOR
As a part-time Hotel Night Auditor, you will conduct audits to ensure the accuracy and integrity of our financial records. Your responsibilities extend to overseeing the effective implementation of our emergency plans, guaranteeing the safety and well-being of our guests during nighttime hours. You will also assist guests with various front office-related functions. Your adeptness with computer systems will also be instrumental as you navigate through tasks efficiently!
Here's what we need from you:
Ability to verbally communicate effectively with guests and co-workers
Physical ability to push, pull, bend, stoop, and upward reach as well as stand or walk for prolonged periods
Ability to take some exposure to cleaning chemicals
A great smile with the ability to provide a pleasant place for our guests
Experience working at the Hilton is a huge plus! Computer skills are also a plus!
WHY CHOOSE US?
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement!
Are you ready to seize this exceptional opportunity and contribute to the success of Hilton Garden Inn of Overland Park? Take the first step by completing our 3-minute initial application process. Join us!
$16 hourly 60d+ ago
Property Maintenance Tech
Hilton Garden Inn Overland Park 4.5
Hilton Garden Inn Overland Park job in Leawood, KS
Hilton Garden Inn of Overland Park in Overland Park, KS is calling all go-getters to apply to join our team as a full andpart-time Property Maintenance Tech!
WHY YOU SHOULD JOIN OUR TEAM
We are a hotel that values and appreciates each employee. We pay our Property Maintenance Techs a competitive wage of $15/hour. Our team also enjoys great benefits, including medical, dental, vision, a 401(k), and discounts on hotel rooms. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
ARE YOU A GOOD FIT?
Ask yourself: Can you show hospitality to all guests you come in contact with? Are you a self-starter who can work independently? Do you pay close attention to details? Can you effectively communicate with guests, vendors, supervisors, and associates? If so, please consider applying for this part-time position today!
YOUR LIFE AS A PROPERTY MAINTENANCE TECH
As a Property Maintenance Tech, you play a crucial role in the maintenance, repair, protection, and overall appearance of our grounds. You enjoy performing a variety of tasks, including checking the pool chemistry, completing repairs, and ensuring timely snow removal. As you maintain the facilities, you help us avoid unneeded repairs. Our guests feel safe and comfortable thanks to you!
A self-starter, you take the initiative to communicate with your team, hotel management, and other departments to keep everything running smoothly. You also keep neat and attractive landscaping on the grounds. Daily hotel work orders are completed in a timely manner under your watchful eye. You take pride in seeing the beauty of our property thanks to your efforts!
WHAT WE NEED FROM YOU
Previous maintenance experience
Reliable transportation
Ability to lift 50+ pounds
If you can meet these requirements and perform this part-time job as described above, we would be happy to have you as part of our team!
Location: 66211
$15 hourly 58d ago
Catering Manager - DoubleTree by Hilton Hotel Kansas City - Overland Park
Hilton Worldwide 4.5
Hilton Worldwide job in Shawnee, KS
The beautiful DoubleTree by Hilton Hotel Kansas City - Overland Park is searching for a Catering Manager following an exciting internal promotion! If you're passionate about selling and servicing exceptional corporate and social events, we'd love to have you on our team. Join us and make an impact!
What will I be doing?
As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary based on business needs.
* Regular attendance.
#LI-JW1
What are we looking for?
* Minimum Years of Experience: one (1) year sales or catering background.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems (Delphi.fdc)
* Catering sales within the hotel industry
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Quarterly bonus potential
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Please note, benefits may vary depending on the classification and union status of the position.
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout