Hilton jobs in Lynchburg, VA - 205 jobs

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Ensuring food quality by cooking and prepping food to order, and following kitchen procedures + Monitoring food waste and inventory levels, and resolving food quality issues + Supporting a strong team dynamic between back of house Crew and front of house Crew + Developing Crew members to be future Kitchen Leaders + Communicating with Crew members and customers effectively in order to ensure great customer service and throughput + Ensuring the kitchen is properly cleaned and sanitized + Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible + Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents + Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) **WHAT YOU'LL BRING TO THE TABLE** + Have the ability to understand and articulate Chipotle's Food With Integrity philosophy + Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

Manager Trainee (Shift Manager Track) - Starting at $16/hr with Open Availability + QSR Experience Ready to level up your restaurant leadership career? If you have quick-service (QSR) experience but haven't managed at McDonald's yet, this Manager Trainee role puts you on a fast track to Shift Manager-with paid training, supportive coaching, and clear advancement. Pay & Schedule + Starting at $16/hr with open availability and relevant QSR experience + Other tiers: $14/hr for Shift Managers needing flexible hours + Pay is based on experience & availability, with potential increases during review + Seeking candidates with open availability (including weekends/closing as needed) What You'll Do (Training Path → Shift Manager) + Learn McDonald's systems, routines, and standards through hands-on coaching + Lead crew during parts of the shift; practice deployment, communication, and guest service + Support food safety, quality, and cleanliness routines + Assist with cash management, inventory pulls, and basic staffing/scheduling tasks + Build toward full Shift Manager accountability for results (speed, accuracy, QSC) Benefits & Perks + Tuition assistance for Shift Managers (Archways to Opportunity) + Uniforms & world-famous food provided (free shift meal) + Employee Assistance Program + 401k plan, etc. + MCD Perks discounts (national retailers, services, cell phone plans) + Closed on Thanksgiving and Christmas Day Qualifications + QSR experience required; management experience preferred but not required + ServSafe certification preferred (not required - yet!) + Open availability and/or reliable weekend/dedicated shift availability + Valid driver's license + 18 years or older + All applicants are subject to a background check How to Apply (Quick!) + Answer Olivia's brief questions + Complete the short application (close the "THANK YOU" tab when done) + Choose an interview time from the schedules Olivia sends + Need help? Text us and we'll respond ASAP. Who We Are This McDonald's is part of an independent, family-owned franchise committed to employee growth and safety. We operate a drug-free workplace and follow procedures focused on the well-being of our team, guests, and community. Franchisee Notice This position is with a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is the sole employer responsible for all employment decisions (hiring, scheduling, compensation, policies). By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization. McDonald's USA will not receive a copy and has no involvement in hiring decisions. This posting provides a general overview and does not list every task or essential function of the role. Requsition ID: PDX_MC_BFB53A1B-4546-4CC8-88E0-FFA73CC646C9_12461 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Hospitality America is looking for a Breakfast Attendant to join our team! The Breakfast Attendant is responsible for the opening of breakfast, replenishing and cooking our breakfast buffet line. Benefits: Major Medical, Dental, and Vision Insurance Life Insurance Legal Shield and Identity Theft Protection Accident/ Critical Illness/ Hospitalization Insurance Pet Insurance Paid Time Off 401K after 1 year of employment Scope of the Position: Breakfast Hostess Job Description Breakfast hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100 percent satisfied. • Providing personalized service to all guests. • Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation. • Taking inventory of food, beverages and supplies needed for each day. • Ordering or purchasing food supplies. • Preparing foods such as fresh fruit, coffee and juices from concentrates. • Stocking coffee, juice and milk machines or dispensers. • Setting up serving dishes/trays, utensils, cups and other paper products. • Setting out/arranging cold food such as sweet rolls, muffins and cereal for self service. • Clearing and cleaning tables as they are vacated. • Wiping up spills. • Removing trash. • Restocking self-service food and supplies as needed. • Washing serving equipment and returning it to storage. • Returning reusable food supplies to storage. • Listening and responding to guests' requests or complaints. Requirements: Must be a citizen of the United States or possess a valid work permit. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job

Join our Maintenance team and help keep our restaurant clean, safe, and guest-ready. We provide steady hours, paid training, and a supportive leadership team that sets you up to succeed. Pay & Schedule + Pay: $13.00/hr for limited availability; up to $14.50/hr with open availability (including Saturdays & Sundays) + Typical Shift: 8 hours, starting 5:00-6:00 AM and finishing 1:00-2:00 PM + Consistency: Reliable, set schedules Benefits & Perks + Free crew meal each shift + Uniform shirts & PPE provided at no cost + McDPerks discounts at national & local retailers + Tuition assistance for courses, diplomas, or certifications at any U.S. Department of Education-accredited school + Paid training in daily cleaning and basic maintenance tasks + Closed on Thanksgiving and Christmas Day What You'll Do Your primary focus is restaurant cleanliness (inside & out) and basic equipment care using trained procedures. (Note: All crew contribute to cleaning; these tasks are specific to the Maintenance/Janitorial role.) + Maintain outside grounds + Detail clean interior/exterior windows and restrooms + Assist with unloading delivery truck (twice weekly) + Transfer trash and recyclables to the on-site compactor/refuse area + Change interior/exterior light bulbs + Clean exterior HVAC/exhaust vents and remove debris + Filter fryer oil daily + Perform other custodial/maintenance tasks as assigned What You'll Bring + Reliability, attention to detail, and pride in a clean, safe workplace + Comfort working on your feet and lifting/moving items as needed (e.g., supplies during truck unloads) + Willingness to learn and follow health, safety, and company procedures + Team-player mindset and clear communication Growth & Support You'll receive hands-on training, clear daily routines, and support from restaurant leadership to help you master the role and grow. How to Apply Ready for dependable hours and a team that has your back? Apply today to schedule an interview with our leadership team. Franchisee & EEO Notice This position is with a restaurant owned and operated by an independent franchisee. The franchisee-not McDonald's USA or McDonald's Corporation-makes all employment decisions, including hiring, scheduling, and compensation. By applying, you acknowledge your application will be reviewed by the franchisee organization. McDonald's and its franchisees are equal opportunity employers committed to diversity and inclusion in the workplace. Note: This posting provides a general overview and does not list every task or essential function performed in the role. Requsition ID: PDX_MC_ED8775D2-17E0-4E28-9AC5-7C89DB53E093_82058 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

We are currently seeking passionate and customer-focused individuals to join us as a Bartender and Bistro Attendant at our Springhill Suites by Marriott Roanoke Property. As a Bartender and Bistro Attendant, you will play a key role in providing excellent service, crafting delicious beverages, and creating a welcoming atmosphere for our customers. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE - Passionate with the spirit to serve. EXCELLENCE - Committed to excellence that inspires results. ADAPTABLE - Adjust, adapt, and overcome. COMMUNITY - Creators of a collaborative community invested in growth. HUMBLE - Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. WHAT YOU'LL DO • Prepare and serve high-quality beverages according to company recipes and standards. Monitors bar inventory and takes appropriate action. • Provide exceptional customer service by engaging with customers and creating a friendly, welcoming environment. • Operate and maintain various food and beverage equipment. • Handle cash transactions and maintain accurate cash handling procedures. • Maintain cleanliness and organization of the store, including the beverage preparation area, customer seating, and restroom facilities. WHY Springhill Suites by Marriott Roanoke: • Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. • Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! • Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! • Medical, Dental, and Vision coverage. • Paid time off. • 401k Retirement Plan. SKILLS EDUCATION AND EXPERIENCE • Experience in a food service role in a restaurant, hotel or similar environment preferred. • Must have attention to detail with the ability to be thorough in your work. • Must be able to work independently while maintaining timelines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand for prolonged periods of time. • Must be able to lift up to 50 pounds. • Must be able to navigate various departments of the organization's physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

TITLE: SERVER PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers. ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members. I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits. A. Servers check sections in the dining room for readiness for customers. B. Ensure that tables, booths, and chairs are clean. C. Clean dining room windows and carpet. D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth. E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean. F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full. II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables. A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard. B. Determine how many customers are in the party, and which server's section is next in the rotation. C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters. D. Escort customers to the table, walking at a casual pace, not rushing the customers. E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal. F. Deliver menus to the customers and inform them that their Server will be right with them. III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section: A. Servers will greet his/her tables within 2 minutes of the customers being seated. B. Bring all serviceware to the table when you greet your customers at the table. C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders. D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order. E. Enter appetizer and beverage orders into SUS, the Point of Sale system. F. Prepare beverages, and deliver beverages, on tray, to customers' table. G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order. H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share. I. Enter entree orders into SUS, the Point of Sale system. J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives. K. Prebus table of any dishes that the customer is finished with. L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest. M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with. N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share. O. Enter dessert orders into SUS, the Point of Sale system P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with. Q. Deliver any needed/requested packaging for leftover menu items. R. Servers deliver checks and process customers' payments rapidly, within 3 minutes. S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs. IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders. VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team. VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized. VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including: * A. Ensuring that tables, booths, and chairs are clean. * B. Cleaning dining room windows and carpet * C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth. * D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean. * E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full. IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as: * A. Filling salad bar by prescribed method (in restaurants with salad bars.) * B. Restocking server station. * C. Cleaning shelves. Some are reached by use of a stepladder. * D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution. * E. Washing dishware as instructed. * F. Filling condiment shakers in assigned section or station. X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as: * A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield. * B. Vacuum any carpeted areas of dining room. NON * ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions. * A. Washing dishes with automatic dishwasher as instructed during cleanup times. * B. Mopping and other cleaning of other areas other restaurant. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace. B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes: * Lifting completed menu items, delivering them to tables, and serving customers. * Bending and stooping. Must be able to bend over to serve customers. * Standing and walking. The majority of on job time is spent standing and walking. * Must have sufficient visual ability to perform the essential functions of the job. * Must be able to communicate with supervisors, co-workers, and customers. * Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees. C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors. D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner. EQUIPMENT USED: Serving tray, ticket book, flatware, and serving trays. "Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage. "Pan Gripper''. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

TITLE: Cook PURPOSE OF THE POSITION: The primary purpose of this position is to correctly and quickly prepare food orders placed by the customers; to ensure pizzas and other baked food products coming out of the oven have been prepared according to the customers' orders; separate and organize all items for each individual order; separate orders based on whether the product is for dine-in, carryout, or delivery customers. Orders are then either boxed for carryout or delivery, or given to Servers for service in the dining room. Cooks also prepare in advance of their need items used in the preparation of products sold by Pizza Hut, operate the cash register, wash dishes, and answer phones. This is a critical position to the success of this Pizza Hut restaurant in that these are the Company's products. ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members. I. PRE-OPENING Following the directions of the immediate supervisor, the person responsible for this position prepares a certain number of each type of pizzas sold at lunch time. This includes these processes: A.Turn on equipment used in the preparation of products, for example, the dough proofer. Review the prep list prepared by management to determine how much of each item needed will be prepared for the day. B.Person responsible for this position will also turn on all equipment used in the kitchen for preparing customer orders. C.Prepare sauce for pizzas following standard recipes. Sauce is prepared in five gallon buckets. When completed, a full bucket of sauce weighs about 30 pounds. Pizza sauce is stored in the walk-in. D.Prepare dough for different types of pizza crusts following the job aids posted in the restaurants. E.Other items are prepared as called for on the prep list following standard recipes and procedures. Items, once prepared, are stored in the walk-in refrigerator. F.Operate computer system to take orders. II. OPEN HOURS A.When the Pizza Hut is open for business the person responsible for this position remains in the preparation area and makes products per the customers' orders. This includes such items as pasta, garlic bread, sandwiches, wings, breadsticks and pizzas. This requires that the person responsible for this position coordinate preparation of items ordered so that all items ordered are prepared quickly and correctly and are ready at the same time. B. The process of making a pizza involves these integral steps: * Read the order ticket to determine what type and size of pizza needs to be made and kind of ingredients to be put on it. * Select the correct type of dough needed to fill the order. Dough may be kept in a number of places. It may be under the maketable or in the reach-in cooler or in some other designated place. * Place the correct type and amount of toppings, sauce and cheese according to the specs in the correct sequence on the pizzas as ordered by the customer. * Place the pizza in the oven for baking. Pizzas are prepared in metal pans that are placed in an opening at the end of the oven onto a moving conveyor belt. The items proceed through the oven and emerge from the other end baked. Due to differences in cooking times some food items are placed at different spots on the conveyor to control time in the oven. * From time to time the oven must be opened using an access door and food items being baked attended to or other items inserted. * Other items as ordered by the customer are prepared following standard written recipes and procedures. * Check product as it comes out of the oven to assure that it has been properly prepared, correct ingredients, evenly distributed, properly baked. * Cut pizzas into correct number of slices and either send with a Server into dining room or box for carryout. C.Operate cash drawer as needed being sure to make change correctly. Assist customers by taking order either over telephone or at front counter being sure to follow prepared script. Enter order into the computer system. D.As needed, while open for business, the person responsible for this position restocks the make table and cut table. Items for restocking are stored in the walk-in, reach-in, or under the make table, or some other refrigerated piece of equipment. III. CLOSING A.When the restaurant closes, the person responsible for this position cleans up and closes down their work area. This includes these integral steps: * Clean out the reach-in cooler using hand towel and soapy water. * Clean top and front of oven using hand towel and soapy water. * Cover all food items with clean stainless steel cover(s) or plastic cover. * Clean all stainless with hand towel and soapy water. * Clean out the inside of make table. NON-ESSENTIAL: The following are job functions customarily performed by the person responsible for this position, but are not considered essential functions. A.Arrange work area to make pizzas. This includes these integral steps: * Preparing meat mix and veggie mix. This is a particular combination of ingredients. * Filling the make table with sufficient stock for the anticipated business. Many different items are kept on the make table. * Bringing pre-panned pizzas up to the make table to prepare for topping. * The area where this work is done is in full view of the customer. As such, this area needs to be kept clean as the work is in progress. B.Responsible for cleaning all equipment used in prep work. This includes cleaning and organizing shelves in the walk in refrigerator. C.When needed, person performing this position will be required to respond to customer at the carryout counter and drive-thru window. Locating orders. Cashing out customers' tickets in computer. Verifying order and thanking customers. D.At the end of the shift, but not at closing time, the person responsible for this position has certain assigned clean-up and restocking responsibilities. The make table, work area, and other areas in the restaurant are cleaned and prepared for the next shift. This includes these steps: * Sweeping and mopping floors. * Refilling the make table, reach-in cooler and walk-in refrigerator. * Cleaning the make table and reach-in cooler. E.Prior to closing, the person responsible for this position cleans and prepares the work area for closing and for the next day's business. This involves these steps: * Sweeping and mopping floors. * Refilling and restocking items on the make table. * Break down and clean the make table. * General cleaning throughout the area as in steps 1, 2, and 3 above. * Break down and clean the wing fryer, cut table and other equipment used in the production of food for customers. * Wash dishware, glassware, silverware, pans, and utensils used in preparing and serving food to customers. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Be able to perform or learn to perform the essential functions of the position, and do so at an acceptable pace. B. Mental alertness/intelligence. Position involves tracking the progress of items as they are being prepared; and quickly and accurately determining flow of products out of the oven. At times these responsibilities are performed by one person without supervision or assistance. As many as 25 to 35 pizza and other food items may be baking at one time. Must possess sufficient mental ability/intelligence to work effectively without supervision or assistance and to perform the job functions in a consistent and reliable manner. C. Sufficient physical condition to perform the functions of the position. Position involves these physical processes: * Lifting. Must be able to lift 15 pound boxes of cheese and 40 pound cases of wings (4, 10 lb. bags). * Bending and stooping. Must be able to stoop down and bend over to stock items stored in reach in refrigerator or under the maketable. * Standing/walking. One hundred percent of on job time is spent standing and walking. * Seeing/vision. Must have sufficient visual ability to read written instructions, prepare food items, and maintain clean area. * Hearing. Must possess sufficient hearing capacity to respond to verbal orders and instructions from supervisor or co-workers. Must be able to hear customer orders as given over the phone. * Speaking/verbalizing. Must be able to provide verbal information to co-workers and supervisors as to status of orders, materials needed to fill orders, problems or difficulties that may arise as the job is in progress. Must be able to verbalize order instructions to customers. * Hand/eye coordination and manual dexterity. Position involves manually preparing food products for customers following exact weights and measures according to company specification, while as many as 25 to 30 orders are waiting to be prepared. Order tickets are identical in color, size and shape, which reduces visual cues for distinguishing between colors. * Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees. * Reaching. Position involves reaching into oven to extract product, reaching over head to obtain boxes and other items. D.Reading. Must be able to read at a sufficient level to follow written directions for product preparation, recipes, and comprehend simple written commands. E.Self-control. Must be able to work under conditions of extreme stress due to pressures from volume of business, time and variety of orders, while maintaining self-composure and interacting effectively with co-workers and supervisors. EQUIPMENT USED: "Pizza Wheel". This is a device with a wooden handle and a round stainless steel blade similar to a wheel that is used to cut certain types of pizzas. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments to wash, rinse, and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Portion Cups". These are volumetric cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are metal or plastic items, round in shape, of varying diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a tool consisting of a handle attached to a small wheeled drum that is dotted with plastic protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products. "Reach in". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to scrape the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen Utensils". Such as knives, spoons, spatulas, etc. "Miscellaneous Items". Such as carryout boxes, delivery pouches, hand towels, etc. "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed **WHAT YOU'LL BRING TO THE TABLE** + Be able to understand and articulate Chipotle's Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

TITLE: Salaried Restaurant General Manager (Salaried RGM) PURPOSE OF THE POSITION: The person holding this supervisory position is responsible and accountable for: planning work, the daily operation of the restaurant, hiring and training team members, directing the activities of team members, and rewarding or disciplining team members; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The RGM holds the highest position in the restaurant and reports directly to the District Manager. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer'' on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant managed by the RGM. The RGM shall be responsible for ensuring that all team members, including the RGM himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A. Planning * Participates with the District Manager (OM) in developing input for the yearly sales budget. * Executes plans to achieve consistent sales growth and profit growth. * Achieves planned/budgeted profits. This involves: * a. Using established control systems and procedures to measure actual results and to identify deviations from planned results. * b. Developing and implementing corrective action plans to assure actual results conform to plan. B. Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C. Manages and Controls Cash: Ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions * a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) * i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. * ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. * iii. The final deposit will be all remaining cash plus checks, minus the change fund. * iv. The RGM may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. * v. Assure the 'Weekly Deposit Log" is completed for each deposit made. * b. Personally picks up validated deposit slips at the bank, or assigns another manager to do so. * c. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log, 11 and assures all appropriate signatures are on the "Weekly Deposit Log". * d. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D. Controls cash drawers and team member "banks", following all established manual and computer procedures. * Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. * Establishes cash banks for delivery drivers. * As needed, will operate cash drawer following established procedures for cash drawer operation. * As necessary, money is removed from cash drawers from time to time and secured in the safe. * Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the home office. * Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. * Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. * Contacts the Home Office and his/her OM anytime cash short exceeds $5 for a day. * Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the Restaurant General Manager. E. Manages and Controls Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1. Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2. Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: * a. Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. * b. Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. * c. "Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3. Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4. Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5. Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6. Assures the correct order entry procedures are followed by all order takers. 7. Assures compliance with team member consumption policies. 8. Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9. Communicates goals to team members and follows up with team members to ensure goals are being met. 10. The following tools are used to aid in controlling Cost of Sales: * FMS Product Cost Analysis Report * FMS Daily Ideal Usage Report * FMS Weekly Worksheet Report * Bonus Calculation Sheet * Profit and Loss Statement * The General Ledger * Prep Variance Report * Daily Prep Variance Report F. Manages and Controls Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes: 1. Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5. Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6. Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7. Managing salaries and wages within Company guidelines. 8. Eliminating overtime hours for team members who are paid on an hourly basis. 9. Eliminating supplemental tip credit pay. 10. Improving team member productivity using the measurements and tools available through the Company, as well as the following: * a. Assuring the Back of the House (BOH) is "optimized": * i. Organized ... a place for everything, and everything in its place * ii. Lineal Flow ... eliminate or minimize back tracking * iii. Have all items located closest to the next step in the product assembly process * iv. Minimize the number of steps taken and the reach needed for all items * b. Assuring that team members are thoroughly trained. * c. Ensuring that "prep levels' are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. * d. Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. * e. Ensuring products are prepared quickly in accordance with time standards. * f. Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. Uses established procedures to produce a sales forecast to be used in the scheduling process. 13. Work an RGM schedule that meets the Daland "Guest Focused Schedule" guidelines. G. Manages advertising expenses by assuring all such expenses are approved as part of the Quarterly Marketing Plan. H. Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A. Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the DM if the customer is not satisfied with your suggested resolution. * B.L.A.S.T. is the acronym we use for our complaint resolution process: * Believe the customer * Listen to the customer * Apologize to the customer * Satisfy the customer * Thank the customer 5. Immediately contacting the OM regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: * Scheduling the correct number of team members for forecast sales volume; and deploying those Team Members in the correct job roles. * Following established service guidelines and procedures to assure all Hospitality Standards are achieved. * Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. * Personally serving customers as required to meet the demand of the volume of business. * Ensuring customers are greeted properly and seated as quickly as appropriate. * Recognizing and dealing effectively with the special needs of customers. * Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. * Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. * Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. * Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. * Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. * Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. * Delivering pizzas as necessary to meet the demands of the business. * Ensuring customers are thanked for their business. C. Ensures quality ingredients are used to prepare all products. This includes: * Maintaining Food Safe Temperatures for all ingredients and products. * Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. * Ensuring that procedures for receiving, handling and storing ingredients are followed. * Recognizing and correcting any raw ingredients or product problems. * Maintaining inventory levels which assure product freshness and no outages. * Eliminating the potential for cross contamination. * Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). * Ensuring salad bar is maintained according to standards of operation (restaurant only). * Personally preparing ingredients as necessary. D. Ensures quality products, which includes: * Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business * Performing a product cookability test to verify proper oven and belt speed and informing the District Manager of any adjustments needed. * Following proper procedures to process customer orders. * Personally preparing and cooking menu items as required to meet the demands of the volume of business. * Taking every appropriate action, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. * Maintaining inventory levels which assure product freshness and no outages. * Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. * Assuring all products are prepared according to exact specifications, recipes and procedures. * Personally preparing and cooking menu items as required to meet the demands of the volume of business. E. Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: * Restrooms. * Table tops; booth backs and seats; and chair seats. * Silverware, plateware, and glassware. * Dining room floors. * Salad bar. F. Implements new or approved changes in policies, procedures and/or operation standards. This involves: * Attending area meetings or training sessions. * Reading "Rollout Guides" or other resources. * Informing restaurant team members of new procedures or changes. * Initiating crew training and other actions in the restaurant to assure full and correct implementation. * Updating all manuals, resources and job aids as required. III. PEOPLE A. Maintains positive team member relations and a positive and productive workplace, which involves: * Building relationships with team members based on mutual trust and respect. * Communicating and following the Daland "5 Star" Vision and Core Beliefs. * Promoting teamwork. * Informing team members of Daland-managed restaurants about benefits available to them and properly administering these benefits. * Managing team member grievances and using the grievance procedure as appropriate. * Performing correct and consistent administration of team member disciplinary procedures. * Performing proper administration of team member recognition programs * Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. * Performing consistent administration of and compliance with Company policies and procedures. * Communicating effectively with the crew and management team. * Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Manages the size and quality of staff, which involves: * Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. * Continuously recruiting and taking applications from job candidates. * Utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. * Selecting the best qualified candidates. * Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C. Trains newly hired team members and team members preparing for promotions. This involves: * Following Company training policies and meeting Pizza Hut Training Standards. * Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. * Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and ( 4) Follow-up to assure the trainee can perform all tasks up to required 8 standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1. Utilizing Coaching for Results, which includes: * a. Activating team member behavior. * 1. Providing guidance, direction, and reassurance to all team members. * 2. Communicating non-negotiable standards of performance to team members. * 3. Conducting team member meetings, group training sessions and Jump Start meetings. * 4. Assigning team members tasks from the Opening, Closing and Maintenance checklist. * 5. Communicating job assignments for each shift to team members and assuring each team member works their assignment. * 6. Giving instructions to team members that are clear and assure understanding. * 7. Assigning team members to breaks. * 8. Sending team members home early if not needed due to business conditions. * 9. Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. * 10. Assuring all opening, shift, and closing job duties are completed and performed correctly. * b. Evaluating team member behavior. * 1. Observing team member performance each shift. * 2. Working along side team members and assisting in the performance of their tasks, as needed. * 3. Monitoring team member meals and signing team member meal guest checks. * 4. Ensuring adherence to alcoholic beverage laws of the local community. * 5. Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. * c. Responding to team member behavior with consequences. * 1. Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. * 2. Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2. Handling non-routine occurrences/emergencies and informing the District Manager of such occurrences/emergencies. 3. Developing Shift Leaders, Shift Managers and Assistant Managers to use Coaching for Results to achieve satisfactory team member performance. E. Develops promotable team members in his/her restaurant and promotable management for Daland. This includes: * Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. * Deciding which team members are eligible for promotion to Shift Manager, Shift Leader and/or Assistant Manager. * Participating in and assisting with Company reviews of team members being considered for Restaurant General Manager or other positions. * Delegating functions to Assistant Managers, Shift Managers, and Shift Leaders to balance workloads and to develop required management skills. F. Manages personnel administration functions, which includes: * Assuring team members complete all required personnel documents such as W-4's, l9's, Team Member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. * Documenting required payroll data for team members, including accurate recording of hours, and calling in or transmitting this data to the Home Office; * Conducting timely pay reviews with team members, and approving merit increases in pay in accordance with wage and salary guidelines and Daland policies and procedures. * Managing personnel actions such as vacations, promotions, terminations, transfers, leave of absences, worker's compensation claims, etc. in accordance with Company policies and procedures. * Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. * Evaluating turnover measurements regularly and preparing plans to reduce turnover. * Preparing a "Manpower Plan" to assist in determining staffing needs. IV. MARKETING A. Implements marketing programs to increase business. This includes: * Engaging in positive community/public relations for Pizza Hut. * Providing input for promotional ideas. * Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; * Properly executing authorized marketing programs, including new product tests. * Taking initiative to develop new opportunities for increasing business. * Scheduling birthday parties and other customer-related events. V. FACILITIES A. Maintains a quality environment for our customers and team members. This includes: * Conducting routine Preventive Maintenance on the facility and equipment. * Conducting safety inspections and taking corrective action as necessary. * Advising the District Manager regarding non-routine problems and following up to assure such problems are corrected. * Maintaining cleanliness and sanitation in all areas of the restaurant. * Organizing all work space to ensure ease of operation. * Providing a quality work environment that is safe and complies with all OSHA regulations. * Cleaning and organizing refrigeration units. * Ensuring floors are clean and free from obstruction. * Keeping HVAC vents and filters clean. * Ensuring trash is disposed of promptly and according to security procedures. * Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. * Ensuring all equipment is used according to proper operational procedures. * Keeping restrooms cleaned and stocked. * Keeping food prep areas cleaned and sanitized according to approved procedures. * Ensuring the daily cleaning and maintenance of all equipment. * Correcting any unsafe conditions. * Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A. Effectively manages time, allocating an appropriate amount to each Key Result Area. B. Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C. Orders inventory items used in the restaurant. This involves these processes: * Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. * Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. * Calls in orders for supplies on the phone, or electronically submits order via computer. D. Conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: * Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). * Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. * Recording amounts of inventory on hand on the inventory form. E. Prepares the weekly labor schedules. This involves these processes: * Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. * Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. * Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated-that is, dine-in business contrasted to carry-out business or delivery business. * Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. * Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. * Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS ( computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. * Obtaining the District Manager's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F. Performs daily accounting procedures. This includes these processes: * At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. * Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. * Cash on hand is counted and reconciled against total sales. * Total deposit is calculated, and a deposit is prepared. * Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. * All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G. Performs weekly accounting procedures. This includes these processes: * Completing, as required, the Weekly Sales Analysis and analyzing it. * Completing the Weekly Inventory. * Completing the payroll functions. * Analyzing the Daily Business Summary Report to determine performance in key measurement areas. * Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. * Calling any needed FRS numbers or statistics to the District Manager. H. Meets all deadlines and assures that subordinates meet their deadlines. I. Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J. Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the RGM's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The RGM or AM is then accountable for assuring the delegated functions are correctly performed. A. Receives and stores inventory items used in the unit. This involves these processes: * Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. * Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. * Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A. Ability to work a minimum of five (5) days and 45 hours per week, although hours frequently exceed 50 per week; and the flexibility to work a variety of shifts, including late nights and weekends. The RGM is required to work a minimum of eight peak revenue shifts per week, with five of those shifts worked Thursday through Sunday. (Note: A peak revenue shift is considered to be 11:30 a.m. -2:00 p.m. and 4:00 p.m. - 8:00 p.m.) B. Valid driver's license and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position also involves attendance at Restaurant General Manager meetings usually held at some distance from the restaurant. Position may also need automobile to pick up product, make pizza deliveries, etc. C. Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D. Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the Restaurant General Manager must be informed while off duty in order to then inform his/her supervisor and/or the Daland Corporation Home Office. E. Sufficient physical agility to perform the functions of the position. This includes these processes: * Sufficient physical strength to lift most items used in the operation of the restaurant. * Sufficient communication skills. Position involves communicating with team members, superiors and customers. * Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. * Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. * Previous experience with this Company as an Assistant Manager, Shift Manager, or Shift Leader; or previous restaurant management experience with another Company. * Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. * Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. * Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper''. This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry 15 and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates. Bowls. Mugs. Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freeze". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Full and part-time opportunities + Opportunities for advancement (80% of managers started as Crew) **WHAT YOU'LL BRING TO THE TABLE** + A friendly, enthusiastic attitude + Passion for helping and serving others (both customers and team members) + Desire to learn how to cook (a lot) + Be at least 16 years old + Ability to communicate in the primary language(s) of the work location **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.

Manager Trainee (Shift Manager Track) - Starting at $16/hr with Open Availability + QSR Experience Ready to level up your restaurant leadership career? If you have quick-service (QSR) experience but haven't managed at McDonald's yet, this Manager Trainee role puts you on a fast track to Shift Manager-with paid training, supportive coaching, and clear advancement. Pay & Schedule + Starting at $16/hr with open availability and relevant QSR experience + Other tiers: $14/hr for Shift Managers needing flexible hours + Pay is based on experience & availability, with potential increases during review + Seeking candidates with open availability (including weekends/closing as needed) What You'll Do (Training Path → Shift Manager) + Learn McDonald's systems, routines, and standards through hands-on coaching + Lead crew during parts of the shift; practice deployment, communication, and guest service + Support food safety, quality, and cleanliness routines + Assist with cash management, inventory pulls, and basic staffing/scheduling tasks + Build toward full Shift Manager accountability for results (speed, accuracy, QSC) Benefits & Perks + Tuition assistance for Shift Managers (Archways to Opportunity) + Uniforms & world-famous food provided (free shift meal) + Employee Assistance Program + 401k plan, etc. + MCD Perks discounts (national retailers, services, cell phone plans) + Closed on Thanksgiving and Christmas Day Qualifications + QSR experience required; management experience preferred but not required + ServSafe certification preferred (not required - yet!) + Open availability and/or reliable weekend/dedicated shift availability + Valid driver's license + 18 years or older + All applicants are subject to a background check How to Apply (Quick!) + Answer Olivia's brief questions + Complete the short application (close the "THANK YOU" tab when done) + Choose an interview time from the schedules Olivia sends + Need help? Text us and we'll respond ASAP. Who We Are This McDonald's is part of an independent, family-owned franchise committed to employee growth and safety. We operate a drug-free workplace and follow procedures focused on the well-being of our team, guests, and community. Franchisee Notice This position is with a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is the sole employer responsible for all employment decisions (hiring, scheduling, compensation, policies). By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization. McDonald's USA will not receive a copy and has no involvement in hiring decisions. This posting provides a general overview and does not list every task or essential function of the role. Requsition ID: PDX_MC_BFB53A1B-4546-4CC8-88E0-FFA73CC646C9_12474 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed **WHAT YOU'LL BRING TO THE TABLE** + Be able to understand and articulate Chipotle's Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Ensuring food quality by cooking and prepping food to order, and following kitchen procedures + Monitoring food waste and inventory levels, and resolving food quality issues + Supporting a strong team dynamic between back of house Crew and front of house Crew + Developing Crew members to be future Kitchen Leaders + Communicating with Crew members and customers effectively in order to ensure great customer service and throughput + Ensuring the kitchen is properly cleaned and sanitized + Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible + Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents + Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) **WHAT YOU'LL BRING TO THE TABLE** + Have the ability to understand and articulate Chipotle's Food With Integrity philosophy + Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._