Front Office Director: Lead Guest Experience & Revenue
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in San Jose, CA
A global hospitality leader is seeking a Director of Front Office Operations in San Jose to oversee all front office functions within a large convention-style hotel. The ideal candidate will ensure outstanding guest experiences and profitability while leading and developing a high-performing team. Responsibilities include directing daily operations, monitoring service trends, and implementing marketing strategies to maximize revenue. This position offers a competitive salary range of $120,000 to $130,000 annually along with various benefits, including medical coverage, 401K, and educational opportunities.
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$120k-130k yearly 6d ago
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Room Attendant - Signia by Hilton San Jose
Hilton Worldwide 4.5
Hilton Worldwide job in San Jose, CA
Exciting Opportunity: Join the Signia by Hilton Hotel in Downtown San Jose Team! Are you ready to take the next step in your hospitality career? The Signia by Hilton San Jose, a recently renovated luxury landmark hotel in the heart of Silicon Valley, is seeking a passionate and dynamic Room Attendant to join our fast-paced and high-performing team.
Our stunning property boasts 541 beautifully renovated guest rooms and suites, three signature restaurants, and a rooftop outdoor pool that is truly unrivaled in the South Bay. This is your chance to be part of a team that was named Great Places to Work eight years straight!
If you're ready to bring your expertise, enthusiasm, and commitment to excellence to a luxury hospitality environment, we'd love to hear from you!
Apply today and be part of a team that redefines luxury hospitality in Silicon Valley!
The ideal candidate should:
* Have a minimum of 6 months of housekeeping/janitorial experience in industries such as hospitality and healthcare.
* Can work a flexible schedule that includes nights weekends and holidays.
* Have the ability to bend, stoop, walk and lift up to 50 lbs. and push/pull up to 100 lbs.
* Have the ability to effectively communication with English language-speaking guests/team members.
* Luxury Hotel experience is a PLUS!
Shift Pattern: Full-Time (subject to occupancy & seniority)
Pay Rate: $29.70 per hour
What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
* Change and replenish bed linens, towels and guest amenities, as needed
* Perform deep cleaning tasks, as needed
* Stock, maintain and transport housekeeping supply cart on a daily basis
* Dispose of trash and recyclables
* Respond to special guest requests in a timely, friendly and efficient manner
* Perform guest turn down service, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$29.7 hourly 2d ago
Director of Front Office - Signia by Hilton San Jose
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in San Jose, CA
Director of Front Office - Signia by Hilton San Jose (HOT0C79W)
Signia by Hilton San Jose is seeking an experienced Director of Front Office Operations to lead all Front Office functions within a large, full-service, convention‑style hotel. This role is ideal for a Front Office leader who understands scale, complexity, and the importance of consistent execution in a high‑volume environment.
Responsibilities
As a Director of Front Office, you would be responsible for directing and administering all Front Office operations to ensure outstanding guest service and financial profitability. Specifically, you would:
Direct and administer all Front Office operations including guest service and registration (check‑in/check‑out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
Monitor and develop team member performance, providing supervision, professional development, scheduling, counseling and evaluations, and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly.
Initiate and implement marketing and up‑selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Implement and monitor all corporate marketing programs.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, as well as local area events.
Run and complete daily reports, analyze data, and make decisions based on data.
Resolve guest issues and concerns to guest satisfaction.
Recruit, interview, and train team members.
Salary
The salary range for this position is $120,000 to $130,000 annually.
Values
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
Benefits
Medical Insurance Coverage - for you and your family
Mental health resources, including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education - access to college degrees and professional certifications through Guild Education
Career growth and development
Recognition and rewards programs
Job Functions
Guest Services, Operations, and Front Office
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$120k-130k yearly 6d ago
Laundry Attendant- FT
Hyatt Hotels Corp 4.6
Carmel Valley Village, CA job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and folding equipment and are responsible for programming and logging of their operations. Duties may include ironing sheets, pillow cases, table cloths, folding towels, sorting soiled linen, loading dryers and distributing linen to various storage areas within the hotel.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
$35k-42k yearly est. 5d ago
Guest Environment Expert
Marriott 4.6
Cupertino, CA job
**Additional Information** Previous experience preferred, flexible shift, schedule varies, weekend availability is must **Job Number** 26210204 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott San Jose Cupertino, 10605 N Wolfe Rd, Cupertino, California, United States, 95014VIEW ON MAP (****************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $24.87-$24.87 per hour
**Tip Eligible:** Y
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$24.9-24.9 hourly 3d ago
Activities Coordinator -FT
Hyatt Hotels Corp 4.6
Carmel Valley Village, CA job
Activities Coordinator - Job Responsibilities The Activities Coordinator is responsible for creating and delivering exceptional guest experiences through activity bookings, coordination, and facilitation. This role requires strong administrative skills, confident guest interaction, and the ability to thrive in a fast-paced, fun, and service-oriented environment. The ideal candidate enjoys working with people, nature, and animals, and feels comfortable engaging groups both one-on-one and in front of larger audiences.
Key Responsibilities
* Assist hotel guests with activity bookings via phone and email, ensuring accurate and timely communication.
* Coordinate activities for corporate groups from initial outreach through final activity contracts and execution.
* Perform administrative duties using multiple software systems, including SpaSoft, Way, InDesign, Opera, and HotSOS.
* Facilitate and lead activities, confidently speaking in front of guests and groups when required.
* Maintain a high level of professionalism when interacting with hotel guests and corporate clients.
* Collaborate with internal departments to ensure seamless guest experiences.. This person must have good communication skills and be able to work in a fast-paced environment.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
$43k-55k yearly est. 27d ago
Gourmet Coffee Attendant
Marriott Hotels Resorts 4.6
San Jose, CA job
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$26k-33k yearly est. Auto-Apply 10d ago
Golf Course Maintenance Head Mechanic- FT
Hyatt Hotels Corp 4.6
Carmel Valley Village, CA job
The Head Mechanic reports to the golf course superintendent and/or the assistant golf course superintendent and oversees a comprehensive preventive maintenance program for the golf course assets. This program includes the diagnostics and repair of failing equipment, keeping records of parts and labor needed to maintain each piece of equipment, and placing orders for parts and supplies needed for equipment or service. The equipment manager properly communicates any needs or problems relating to the maintenance or repair of equipment to the superintendent and/or the assistant superintendent, and schedules and directs the work assignments of the assistant equipment manager. The equipment manager places safety as a top priority and is responsible for maintaining a clean service area and maintenance building.
Functions:
* Inspects, diagnoses and repairs mechanical defects/failures in various golf course maintenance & resort grounds equipment, including, diesel-, electric- and gasoline-powered automobiles, trucks, trenchers, sweepers, rollers, mowers, and other mechanical equipment used in utility work.
* Instructs and/or trains golf course maintenance workers regarding preventive maintenance, and the proper cleaning of and safe operation of equipment.
* Prioritizes equipment repair and maintenance work.
* Maintains a preventive maintenance program within budget on all equipment, and purchases repair parts and replacement supplies.
* Keeps a complete set of records for equipment and parts inventory purchases, equipment conditions, costs of repairs and preventive maintenance for all equipment.
* Spot checks equipment for performance on the course, makes emergency repairs to equipment on the course, and services or supervises servicing of equipment prior to use.
* Oversees the shop area maintenance.
* Regulates employees' use of equipment in absence of superintendent and assistant superintendent, if needed, and performs other duties as directed by the superintendent.
* Recommends equipment purchases and leases.
Employment Standards:
* Working knowledge of light and heavy maintenance equipment and automotive apparatuses.
* Skill in the use of a variety of equipment repair tools, and the making of various types of mechanical repair.
* Working knowledge of the theory, care, and operation of internal combustion engines and mowing equipment.
* Working knowledge of the hazards and safety precautions of the profession.
* Ability to move heavy objects.
* Ability to work in a variety of weather conditions while repairing equipment.
* Ability to diagnose mechanical troubles and determine appropriate maintenance work.
* Proficiency in computer use, knowledge of Microsoft Office and other applications as specified by supervisor.
* Ability to communicate effectively and keep business records.
* Knowledge of and/or ability to play the game of golf and understand how job performance affects the playing conditions of the golf course.
* Possession of a valid driver's license.
$79k-116k yearly est. 2d ago
Security Officer (On Call) - Signia by Hilton San Jose
Hilton 4.5
Hilton job in San Jose, CA
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Signia by Hilton San Jose, a premium full-service property with over 541 guest rooms is looking for their next On Call Security Officer. Across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Setting the stage for a new class of business travel, you'll find over 55,000 sq. ft. of meeting and function space.
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Schedule\: Shifts will be primarily overnight 11p-7am. Overnight availability is required. Must be available weekends, nights and holidays.
Wage\: The hourly rate for this position is $28.00 per hour and is based on applicable and specialized experience and location
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
EOE/AA/Disabled/Veterans
$28 hourly Auto-Apply 2d ago
Reservations Agent
Hyatt Hotels Corp 4.6
Carmel Valley Village, CA job
A Reservations Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests.
Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. Schedule flexibility is necessary.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$34k-40k yearly est. 40d ago
Event Operations Manager
Marriott 4.6
Monterey, CA job
**Additional Information** **Job Number** 25200661 **Job Category** Event Management **Location** Monterey Marriott, 350 Calle Principal, Monterey, California, United States, 93940VIEW ON MAP (*********************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $28.35 - $34.13 per hour
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Schedules Event Services staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Verifies employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$28.4-34.1 hourly 23d ago
Greenskeeper- Full-Time
Hyatt Hotels Corp 4.6
Carmel Valley Village, CA job
Description - External The Greenskeeper will play an integral role in golf course operations. You will perform a diverse range of activities involved in golf course maintenance and equipment maintenance. Greenskeepers mow the greens and maintain the bunkers each morning to ensure the golfer will experience their very best golf game.
* Share your personal passions and knowledge of golf course care. Use walking and riding greens mower, tee mower, fairway mower, rough mower, roller, bunker rake, carts, push mowers, and a variety of powered and non-powered hand tools to maintain golf course grounds and landscaping.
* Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met
* Clean and maintain equipment that is used. Operate equipment in a safe and efficient manner.
* Set cups and move tee markers.
* Hand-water greens and tees.
* Help with irrigation repairs.
* Perform general landscape maintenance using hand held equipment.
Qualifications - External
* Morning Person. This job is a lot of fun, but you've got to be a morning person! Greenskeepers start in the wee hours of the morning and typically get to enjoy their afternoons off. If you like to hit the snooze button, this job might not be for you.
* Experience. Previous experience on golf courses, successful working on a team, and working with heavy equipment is important.
* People Person. Greenskeepers work as part of a crew. It's important that you like team and people environments.
* Great communicator. Providing amazing experiences requires the ability to communicate well with your crew and crew leaders
$33k-48k yearly est. 2d ago
Maintenance Engineer II
Marriott International 4.6
San Jose, CA job
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent and vocational or technical background.
Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering/maintenance experience.
Supervisory Experience: No supervisory experience.
License or Certification: Valid Driver's License
REQUIRED QUALIFICATIONS
Universal Chlorofluorocarbon (CFC) Certification
Must meet applicable state and federal certification and/or licensing requirements.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$40k-49k yearly est. 37d ago
Team Lead-109010
Extended Stay America 4.5
San Jose, CA job
The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction.
* Assists GM in training associates on brand standards and job performance expectations.
* Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
* Assists the GM in monitoring in-house guest balances and issuance of refund checks.
* Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.
* Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed.
* Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness.
* Instills 100% guest satisfaction objective to hourly associates.
OTHER DUTIES
* Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities.
* Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.
* Inspects guest rooms.
* Assists with active review and monitoring of social media websites to ensure timely and appropriate responses.
* Assists with database checks, quick hit meetings and guest ready / visual inspections as needed.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Health Care and Dependent Care Flexible Spending Accounts
* Employer Paid Basic Life and AD&D Insurance
* Employer Paid Long Term Disability
* Optional Employee Paid - Voluntary Benefits
* Short-Term Disability
* Buy-Up Long-Term Disability
* Supplemental Life Insurance
* Dependent Life Insurance
* 401(k) Savings Plan
* Paid Time Off
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
* Operate the property management system technology.
* Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals.
* Apply common sense understanding to carry out detailed written or oral instructions.
* Oversee/supervise daily activities of 8 to 15 hourly associates.
* Organize multiple priorities to ensure that daily operations are performed at peak efficiency.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds.
* Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
* Occasionally lift and/or move up to 25 pounds.
* Frequently works in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
* The work environment will typically be at moderate to loud noise levels.
* Associate may be asked to travel to help and/or cover additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* Prior hotel experience is required.
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
* Previous supervisory experience is desired.
$52k-92k yearly est. 4d ago
Kitchen Leader
Chipotle Mexican Grill 4.4
Cupertino, CA job
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders.
The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
+ Monitoring food waste and inventory levels, and resolving food quality issues
+ Supporting a strong team dynamic between back of house Crew and front of house Crew
+ Developing Crew members to be future Kitchen Leaders
+ Communicating with Crew members and customers effectively in order to ensure great customer service and throughput
+ Ensuring the kitchen is properly cleaned and sanitized
+ Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible
+ Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents
+ Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)
**WHAT YOU'LL BRING TO THE TABLE**
+ Have the ability to understand and articulate Chipotle's Food With Integrity philosophy
+ Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$21.25-$23.65
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$33k-39k yearly est. 20d ago
Bellperson - Signia by Hilton San Jose
Hilton Worldwide 4.5
Hilton Worldwide job in San Jose, CA
Signia by Hilton San Jose is looking for its next Bellperson to join their team! Our property is across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley.
Be part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use.
The ideal candidate will possess:
* Ability to effectively communicate in English
* At least one (1) year of customer service experience
* Previous hotel or guest service experience is a plus
* Open availability including weekends and holidays is required. No weekly schedule restrictions can be accommodated.
Shift Pattern: Earliest start time is 7:00 AM and latest end time is 11:00 PM, weekends and holidays are required.
Hourly Rate Range: The hourly rate for this role is $24.88 per hour plus tips and is based on applicable and specialized experience and location.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with
* Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet and escort arriving and departing guests to and from their accommodations.
* Retrieve and transport guest luggage.
* Inspect guest rooms and acquaint guests with these rooms and their features.
* Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
* Organize and store luggage, as needed, according to guidelines.
* Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
* Ensure messages and faxes are regularly delivered throughout the day.
* Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
* Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
* Assist in the maintenance, appearance, and functionality of equipment.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$24.9 hourly 31d ago
Director of Human Resources - Hilton San Jose
Hilton Worldwide 4.5
Hilton Worldwide job in San Jose, CA
Hilton San Jose is seeking a strategic and people-focused Director of Human Resources to lead all aspects of human capital strategy for this dynamic, full-service hotel. This role is a key member of the Executive Committee and partners closely with hotel leadership to drive culture, performance, talent development, and operational excellence.
A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support
* Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members
* Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment
* Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations
* Participate in and lead meetings
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parent
* 401K plan and company match to help save for your retirement
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* Career growth and development
* Recognition and rewards programs
#LI-LV1
The annual salary range for this role is $130,000.00 to $140,000.00 and is based on applicable and specialized experience and location.
$130k-140k yearly 3d ago
Night Auditor (Part Time) - Hilton San Jose
Hilton 4.5
Hilton job in San Jose, CA
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The hourly rate for this position is $33.84. according to UNITE HERE L19, new hires may earn $27.07 (80% of rate First 6 months) $30.46 (90% of rate Second 6 months) and after that period of time, the rate will increase to CBA rate.
A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position is Part Time, required to work 2 overnight Friday and Saturday (11pm - 7am)
What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
Ensure credit card system reconciles to daily transaction lists
Schedule, assign daily work, inform and train team members
Monitor, observe and assist in evaluating team member performance
$33.8 hourly Auto-Apply 4d ago
Restaurant Bartender
Hilton Garden Inn Gilroy 4.5
Hilton Garden Inn Gilroy job in Gilroy, CA
Job DescriptionAs a busy restaurant, we need a bartender with a positive customer service mindset who can ensure patrons have a wonderful time at the bar. Your duties will include taking customer orders, preparing a range of conventional and unique cocktails, offering beer and wine recommendations, and maintaining the cleanliness of the bar area at all times. This role requires a highly motivated individual with great organizational abilities and a customer-focused mentality. If you enjoy mixing and serving drinks, meeting new people, and working in a fast-paced environment, apply now!Compensation:
$18 hourly
Responsibilities:
Mix and deliver drinks to customers including alcoholic and non-alcoholic varieties of wine, beer, liquor, and mixed drinks
Check customers age by verifying identification cards and serve alcoholic beverages to patrons per federal, state, local, and company laws and regulations
Perform all restocking and cleaning activities as directed, including opening and closing duties
Purchase needed bar supplies, stock and track all wine, liquor, and beer stocks, and have a full supply of glassware on hand, notifying management of any supply issues or shortages
Collect payments, settle patron checks, and ensure tabs are paid, as well as record daily sales totals in the point of sale system
Qualifications:
Candidates must have completed high school or received similar certification (GED)
We prefer some experience working in the food service industry
Possesses strong, organizational and time management skills
This role requires a strong emphasis on putting the patron first and providing exceptional customer service
Display excellent communication and interpersonal skills with customers and coworkers
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$18 hourly 10d ago
Senior Sales Manager - Hilton San Jose
Hilton 4.5
Hilton job in San Jose, CA
What are we looking for?
2+ years within hotel sales
Corporate Group sales experience preferred
Working knowledge of Delphi is highly preferred.
Convention Hotel background is preferred
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program\: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave.
Adoption Assistance program
Complimentary Team Member Lunch
Discounted dry cleaning on work attire
#LI-JW1
EOE/AA/Disabled/Veterans
The beautiful Hilton San Jose is seeking a Senior Sales Manager to join the team and lead the Corporate Group Market! This is an incredible opportunity to work alongside an outstanding Director of Sales and a highly collaborative, supportive team.
As a Senior Sales Manager, you will be responsible for securing groups and conventions by building strong relationships and delivering strategic sales results. We're looking for dynamic, well-rounded, business-minded sales professionals who are ready to make an impact at Hilton.
The annual base salary for this position will be $85,000-$95,000 (+ bonus/incentive program) based on experience.
What will I be doing?
The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark.