Hotel reservationist vs front desk lead

The differences between hotel reservationists and front desk leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservationist has an average salary of $32,086, which is higher than the $29,851 average annual salary of a front desk lead.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a front desk lead are reservations, patients, and guest service.

Hotel reservationist vs front desk lead overview

	Hotel Reservationist	Front Desk Lead
Yearly salary	$32,086	$29,851
Hourly rate	$15.43	$14.35
Growth rate	-	-
Number of jobs	1,856	74,010
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 39%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs front desk lead salary

Hotel reservationists and front desk leads have different pay scales, as shown below.

	Hotel Reservationist	Front Desk Lead
Average salary	$32,086	$29,851
Salary range	Between $23,000 And $43,000	Between $19,000 And $46,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Microsoft
Best paying industry	-	Retail

Differences between hotel reservationist and front desk lead education

There are a few differences between a hotel reservationist and a front desk lead in terms of educational background:

	Hotel Reservationist	Front Desk Lead
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs front desk lead demographics

Here are the differences between hotel reservationists' and front desk leads' demographics:

	Hotel Reservationist	Front Desk Lead
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 28.5% Female, 71.5%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 9.2% Unknown, 6.8% Hispanic or Latino, 22.3% Asian, 9.9% White, 50.3% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel reservationist and front desk lead duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Front desk lead example responsibilities.

Manage VIP clientele by delivering exceptional customer service while using creative conflict resolution, when necessary.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Conduct in-person and telephone customer service, including guest check-in and booking reservations.
Perform PBX duties in the absence of an operator
Operate hotel PBX switchboard system and handles professional execution of guest calls, messages and amenities.
Collect co-payments when necessary and answer any necessary questions if ask by patients.

Hotel reservationist vs front desk lead skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common front desk lead skills

Reservations, 17%
Patients, 8%
Guest Service, 8%
Phone Calls, 8%
Guest Satisfaction, 5%
Booking, 5%