Hotel reservationist vs front desk representative

The differences between hotel reservationists and front desk representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservationist has an average salary of $32,086, which is higher than the $29,224 average annual salary of a front desk representative.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a front desk representative are reservations, customer service, and excellent guest.

Hotel reservationist vs front desk representative overview

	Hotel Reservationist	Front Desk Representative
Yearly salary	$32,086	$29,224
Hourly rate	$15.43	$14.05
Growth rate	-	-
Number of jobs	1,856	140,332
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs front desk representative salary

Hotel reservationists and front desk representatives have different pay scales, as shown below.

	Hotel Reservationist	Front Desk Representative
Average salary	$32,086	$29,224
Salary range	Between $23,000 And $43,000	Between $22,000 And $37,000
Highest paying City	-	Southampton, NY
Highest paying state	-	New York
Best paying company	-	Eye Consultants of Atlanta
Best paying industry	-	Retail

Differences between hotel reservationist and front desk representative education

There are a few differences between a hotel reservationist and a front desk representative in terms of educational background:

	Hotel Reservationist	Front Desk Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs front desk representative demographics

Here are the differences between hotel reservationists' and front desk representatives' demographics:

	Hotel Reservationist	Front Desk Representative
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 27.2% Female, 72.8%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 10.0% Unknown, 6.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 50.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel reservationist and front desk representative duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Front desk representative example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Enter new and existing student information into MindBody.
Assist customers with setting up classes through MINDBODY.
Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.

Hotel reservationist vs front desk representative skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common front desk representative skills

Reservations, 25%
Customer Service, 10%
Excellent Guest, 7%
Computer System, 5%
Patients, 5%
Cash Handling, 5%

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Office and Administrative Industry
Hotel Reservationist
Hotel Reservationist vs Front Desk Representative

Updated January 8, 2025

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