Hotel reservationist vs front office agent

The differences between hotel reservationists and front office agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front office agent has an average salary of $34,773, which is higher than the $32,086 average annual salary of a hotel reservationist.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a front office agent are reservations, hotel services, and excellent guest.

Hotel reservationist vs front office agent overview

	Hotel Reservationist	Front Office Agent
Yearly salary	$32,086	$34,773
Hourly rate	$15.43	$16.72
Growth rate	-	-
Number of jobs	1,856	106,130
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs front office agent salary

Hotel reservationists and front office agents have different pay scales, as shown below.

	Hotel Reservationist	Front Office Agent
Average salary	$32,086	$34,773
Salary range	Between $23,000 And $43,000	Between $28,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between hotel reservationist and front office agent education

There are a few differences between a hotel reservationist and a front office agent in terms of educational background:

	Hotel Reservationist	Front Office Agent
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs front office agent demographics

Here are the differences between hotel reservationists' and front office agents' demographics:

	Hotel Reservationist	Front Office Agent
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 39.2% Female, 60.8%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 9.5% Unknown, 7.3% Hispanic or Latino, 23.7% Asian, 11.7% White, 46.1% American Indian and Alaska Native, 1.8%
LGBT Percentage	13%	13%

Differences between hotel reservationist and front office agent duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Front office agent example responsibilities.

Used EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Accommodate special requests whenever possible including making same day reservations and future reservations when necessary.
Adhere to all cashiering procedures and act as PBX operator at designate times.
Enter in and record wake up call requests then deliver it to the PBX.
Detail group resumes insuring that all VIP's are blocked and special requests and amenities are in place.
Facilitate VIP treatment for frequent guests with information supply to department management.

Hotel reservationist vs front office agent skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common front office agent skills

Reservations, 24%
Hotel Services, 14%
Excellent Guest, 6%
Cleanliness, 5%
Hotel Reservations, 4%
Guest Service, 4%

Hotel Reservationist vs. similar jobs

Hotel Reservationist related careers

Hotel Reservationist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Hotel Reservationist
Hotel Reservationist vs Front Office Agent

Updated January 8, 2025

Browse office and administrative jobs