Hotel reservationist vs guest relations representative

The differences between hotel reservationists and guest relations representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservationist has an average salary of $32,086, which is higher than the $28,790 average annual salary of a guest relations representative.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a guest relations representative are guest relations, customer service, and reservations.

Hotel reservationist vs guest relations representative overview

	Hotel Reservationist	Guest Relations Representative
Yearly salary	$32,086	$28,790
Hourly rate	$15.43	$13.84
Growth rate	-	-
Number of jobs	1,856	35,239
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 55%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs guest relations representative salary

Hotel reservationists and guest relations representatives have different pay scales, as shown below.

	Hotel Reservationist	Guest Relations Representative
Average salary	$32,086	$28,790
Salary range	Between $23,000 And $43,000	Between $22,000 And $36,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between hotel reservationist and guest relations representative education

There are a few differences between a hotel reservationist and a guest relations representative in terms of educational background:

	Hotel Reservationist	Guest Relations Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs guest relations representative demographics

Here are the differences between hotel reservationists' and guest relations representatives' demographics:

	Hotel Reservationist	Guest Relations Representative
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 9.9% Unknown, 6.8% Hispanic or Latino, 20.4% Asian, 9.9% White, 51.6% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel reservationist and guest relations representative duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Guest relations representative example responsibilities.

Manage Facebook and patient communication programs.
Operate POS register system to ring guests' food and beverage purchases.
Register patients into hospital systems and increase awareness of available programs.
Stimulate inpatient hospital satisfaction through personal interaction, service, and rounding with patients.
Book daily phone and in-person reservations; download all other reservations from GuestBridge reservations system.
Operate POS register and complete transactions according to company procedures and policies and ensuring accuracy.

Hotel reservationist vs guest relations representative skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common guest relations representative skills

Guest Relations, 20%
Customer Service, 16%
Reservations, 14%
Patients, 12%
Front Desk, 6%
VIP, 2%

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Office and Administrative Industry
Hotel Reservationist
Hotel Reservationist vs Guest Relations Representative

Updated January 8, 2025

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