Housekeeper/front desk vs desk assistant

The differences between housekeeper/front desks and desk assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a housekeeper/front desk has an average salary of $28,300, which is higher than the $27,353 average annual salary of a desk assistant.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a desk assistant are customer service, residential life, and phone calls.

Housekeeper/front desk vs desk assistant overview

	Housekeeper/Front Desk	Desk Assistant
Yearly salary	$28,300	$27,353
Hourly rate	$13.61	$13.15
Growth rate	-	-
Number of jobs	49,931	25,019
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	Bachelor's Degree, 73%
Average age	37	37
Years of experience	-	-

Housekeeper/front desk vs desk assistant salary

Housekeeper/front desks and desk assistants have different pay scales, as shown below.

	Housekeeper/Front Desk	Desk Assistant
Average salary	$28,300	$27,353
Salary range	Between $22,000 And $36,000	Between $12,000 And $61,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Massachusetts General Hospital
Best paying industry	-	-

Differences between housekeeper/front desk and desk assistant education

There are a few differences between a housekeeper/front desk and a desk assistant in terms of educational background:

	Housekeeper/Front Desk	Desk Assistant
Most common degree	High School Diploma, 43%	Bachelor's Degree, 73%
Most common major	Business	Psychology
Most common college	-	-

Housekeeper/front desk vs desk assistant demographics

Here are the differences between housekeeper/front desks' and desk assistants' demographics:

	Housekeeper/Front Desk	Desk Assistant
Average age	37	37
Gender ratio	Male, 14.4% Female, 85.6%	Male, 35.5% Female, 64.5%
Race ratio	Black or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%	Black or African American, 11.8% Unknown, 6.7% Hispanic or Latino, 16.6% Asian, 11.7% White, 51.9% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between housekeeper/front desk and desk assistant duties and responsibilities

Housekeeper/front desk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Make reservations cancel reservations cash handling cleaning rooms
Direct all making/editing reservations, taking payments, transportation.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Disinfect equipment and supplies using steam operate sterilizers and germicides.

Desk assistant example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
Fulfill front desk duties such as: customer service, operating cash register, scheduling reservations, answering phone calls and housekeeping
Check ids, close the weight room, put weights away, answer phones
Check in/out guests and operate hotel booking software.
Answer calls, complete paperwork, and ensure the hall run smoothly
Check in residents after midnight, and run check out of dorm equipment.

Housekeeper/front desk vs desk assistant skills

Common housekeeper/front desk skills

Front Desk, 30%
Reservations, 23%
Fold Laundry, 12%
Customer Service, 8%
Clean Bathrooms, 5%
Guest Rooms, 4%

Common desk assistant skills

Customer Service, 22%
Residential Life, 18%
Phone Calls, 16%
Front Desk Coverage, 8%
Administrative Tasks, 7%
Emergency Situations, 4%

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Office and Administrative Industry
Housekeeper/Front Desk
Housekeeper/Front Desk vs Desk Assistant

Updated January 8, 2025

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