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Housekeeper/front desk vs front desk concierge

The differences between housekeeper/front desks and front desk concierges can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk concierge has an average salary of $30,292, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a front desk concierge are reservations, PET, and customer service.

Housekeeper/front desk vs front desk concierge overview

Housekeeper/Front DeskFront Desk Concierge
Yearly salary$28,300$30,292
Hourly rate$13.61$14.56
Growth rate--
Number of jobs49,93165,071
Job satisfaction--
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 45%
Average age3737
Years of experience--

Housekeeper/front desk vs front desk concierge salary

Housekeeper/front desks and front desk concierges have different pay scales, as shown below.

Housekeeper/Front DeskFront Desk Concierge
Average salary$28,300$30,292
Salary rangeBetween $22,000 And $36,000Between $22,000 And $40,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Gensler
Best paying industry-Media

Differences between housekeeper/front desk and front desk concierge education

There are a few differences between a housekeeper/front desk and a front desk concierge in terms of educational background:

Housekeeper/Front DeskFront Desk Concierge
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Housekeeper/front desk vs front desk concierge demographics

Here are the differences between housekeeper/front desks' and front desk concierges' demographics:

Housekeeper/Front DeskFront Desk Concierge
Average age3737
Gender ratioMale, 14.4% Female, 85.6%Male, 38.9% Female, 61.1%
Race ratioBlack or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%Black or African American, 10.9% Unknown, 6.6% Hispanic or Latino, 23.3% Asian, 10.1% White, 47.7% American Indian and Alaska Native, 1.4%
LGBT Percentage13%13%

Differences between housekeeper/front desk and front desk concierge duties and responsibilities

Housekeeper/front desk example responsibilities.

  • Manage customer service issues with ease and charm and train other co workers in daily operations.
  • Make reservations cancel reservations cash handling cleaning rooms
  • Direct all making/editing reservations, taking payments, transportation.
  • Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
  • Disinfect equipment and supplies using steam operate sterilizers and germicides.

Front desk concierge example responsibilities.

  • Manage a high level of satisfaction for club level and VIP guests and make recommendations to enhance their experience.
  • Develop a thorough knowledge of the computerized property management software used in the daily operations of taking reservations.
  • Recognize contraindications to laser hair removal before treatment begin and give all appropriate forms to patients before procedures.
  • Communicate with housekeeping & engineering team to ensure that the room's cleanliness & maintenance meets and exceeds guests' expectations.
  • Obtain accurate information from patients upon registration
  • Provide expertly craft PowerPoint presentations introducing tourists to the unrivaled beauty of Philadelphia's main and minor attractions.
  • Show more

Housekeeper/front desk vs front desk concierge skills

Common housekeeper/front desk skills
  • Front Desk, 30%
  • Reservations, 23%
  • Fold Laundry, 12%
  • Customer Service, 8%
  • Clean Bathrooms, 5%
  • Guest Rooms, 4%
Common front desk concierge skills
  • Reservations, 21%
  • PET, 12%
  • Customer Service, 8%
  • Patients, 8%
  • Strong Customer Service, 7%
  • Front Desk Operations, 6%

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