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Housekeeper/front desk vs front desk staff

The differences between housekeeper/front desks and front desk staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk staff has an average salary of $28,916, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a front desk staff are customer service, check-in, and facility tours.

Housekeeper/front desk vs front desk staff overview

Housekeeper/Front DeskFront Desk Staff
Yearly salary$28,300$28,916
Hourly rate$13.61$13.90
Growth rate--
Number of jobs49,931140,094
Job satisfaction--
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 62%
Average age3737
Years of experience--

Housekeeper/front desk vs front desk staff salary

Housekeeper/front desks and front desk staff have different pay scales, as shown below.

Housekeeper/Front DeskFront Desk Staff
Average salary$28,300$28,916
Salary rangeBetween $22,000 And $36,000Between $21,000 And $38,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Univ Of Colorado-Colorado Spgs
Best paying industry-Education

Differences between housekeeper/front desk and front desk staff education

There are a few differences between a housekeeper/front desk and a front desk staff in terms of educational background:

Housekeeper/Front DeskFront Desk Staff
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common college--

Housekeeper/front desk vs front desk staff demographics

Here are the differences between housekeeper/front desks' and front desk staff' demographics:

Housekeeper/Front DeskFront Desk Staff
Average age3737
Gender ratioMale, 14.4% Female, 85.6%Male, 34.1% Female, 65.9%
Race ratioBlack or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%
LGBT Percentage13%13%

Differences between housekeeper/front desk and front desk staff duties and responsibilities

Housekeeper/front desk example responsibilities.

  • Manage customer service issues with ease and charm and train other co workers in daily operations.
  • Make reservations cancel reservations cash handling cleaning rooms
  • Direct all making/editing reservations, taking payments, transportation.
  • Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
  • Disinfect equipment and supplies using steam operate sterilizers and germicides.

Front desk staff example responsibilities.

  • Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
  • Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
  • Update lobby display TV using PowerPoint program.
  • Create flyers with PowerPoint for career center events.
  • Develop daily SLA metrics reports for upper management.
  • Administrate office duties (answer phones, run errands, and file important documents).
  • Show more

Housekeeper/front desk vs front desk staff skills

Common housekeeper/front desk skills
  • Front Desk, 30%
  • Reservations, 23%
  • Fold Laundry, 12%
  • Customer Service, 8%
  • Clean Bathrooms, 5%
  • Guest Rooms, 4%
Common front desk staff skills
  • Customer Service, 33%
  • Check-In, 15%
  • Facility Tours, 8%
  • Cleanliness, 7%
  • Strong Customer Service, 5%
  • Emergency Situations, 4%

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