Housekeeper/front desk vs front desk supervisor

Differences between housekeeper/front desk and front desk supervisor duties and responsibilities

Housekeeper/front desk example responsibilities.

• Manage customer service issues with ease and charm and train other co workers in daily operations.
• Make reservations cancel reservations cash handling cleaning rooms
• Direct all making/editing reservations, taking payments, transportation.
• Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
• Disinfect equipment and supplies using steam operate sterilizers and germicides.

Front desk supervisor example responsibilities.

• Organize all large group events, manage company website and Facebook page.
• Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
• Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
• Manage POS deposits and reconciliations for membership and accessory sales.
• Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
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