Housekeeper/front desk vs front office agent

The differences between housekeeper/front desks and front office agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front office agent has an average salary of $34,773, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a front office agent are reservations, hotel services, and excellent guest.

Housekeeper/front desk vs front office agent overview

	Housekeeper/Front Desk	Front Office Agent
Yearly salary	$28,300	$34,773
Hourly rate	$13.61	$16.72
Growth rate	-	-
Number of jobs	49,931	106,130
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	Bachelor's Degree, 54%
Average age	37	37
Years of experience	-	-

Housekeeper/front desk vs front office agent salary

Housekeeper/front desks and front office agents have different pay scales, as shown below.

	Housekeeper/Front Desk	Front Office Agent
Average salary	$28,300	$34,773
Salary range	Between $22,000 And $36,000	Between $28,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between housekeeper/front desk and front office agent education

There are a few differences between a housekeeper/front desk and a front office agent in terms of educational background:

	Housekeeper/Front Desk	Front Office Agent
Most common degree	High School Diploma, 43%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Housekeeper/front desk vs front office agent demographics

Here are the differences between housekeeper/front desks' and front office agents' demographics:

	Housekeeper/Front Desk	Front Office Agent
Average age	37	37
Gender ratio	Male, 14.4% Female, 85.6%	Male, 39.2% Female, 60.8%
Race ratio	Black or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%	Black or African American, 9.5% Unknown, 7.3% Hispanic or Latino, 23.7% Asian, 11.7% White, 46.1% American Indian and Alaska Native, 1.8%
LGBT Percentage	13%	13%

Differences between housekeeper/front desk and front office agent duties and responsibilities

Housekeeper/front desk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Make reservations cancel reservations cash handling cleaning rooms
Direct all making/editing reservations, taking payments, transportation.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Disinfect equipment and supplies using steam operate sterilizers and germicides.

Front office agent example responsibilities.

Used EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Accommodate special requests whenever possible including making same day reservations and future reservations when necessary.
Adhere to all cashiering procedures and act as PBX operator at designate times.
Enter in and record wake up call requests then deliver it to the PBX.
Detail group resumes insuring that all VIP's are blocked and special requests and amenities are in place.
Facilitate VIP treatment for frequent guests with information supply to department management.

Housekeeper/front desk vs front office agent skills

Common housekeeper/front desk skills

Front Desk, 30%
Reservations, 23%
Fold Laundry, 12%
Customer Service, 8%
Clean Bathrooms, 5%
Guest Rooms, 4%

Common front office agent skills

Reservations, 24%
Hotel Services, 14%
Excellent Guest, 6%
Cleanliness, 5%
Hotel Reservations, 4%
Guest Service, 4%

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Office and Administrative Industry
Housekeeper/Front Desk
Housekeeper/Front Desk vs Front Office Agent

Updated January 8, 2025

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