Housekeeper/front desk vs guest relations representative

The differences between housekeeper/front desks and guest relations representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a guest relations representative has an average salary of $28,790, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a guest relations representative are guest relations, customer service, and reservations.

Housekeeper/front desk vs guest relations representative overview

	Housekeeper/Front Desk	Guest Relations Representative
Yearly salary	$28,300	$28,790
Hourly rate	$13.61	$13.84
Growth rate	-	-
Number of jobs	49,931	35,239
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	Bachelor's Degree, 55%
Average age	37	37
Years of experience	-	-

Housekeeper/front desk vs guest relations representative salary

Housekeeper/front desks and guest relations representatives have different pay scales, as shown below.

	Housekeeper/Front Desk	Guest Relations Representative
Average salary	$28,300	$28,790
Salary range	Between $22,000 And $36,000	Between $22,000 And $36,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between housekeeper/front desk and guest relations representative education

There are a few differences between a housekeeper/front desk and a guest relations representative in terms of educational background:

	Housekeeper/Front Desk	Guest Relations Representative
Most common degree	High School Diploma, 43%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	-	-

Housekeeper/front desk vs guest relations representative demographics

Here are the differences between housekeeper/front desks' and guest relations representatives' demographics:

	Housekeeper/Front Desk	Guest Relations Representative
Average age	37	37
Gender ratio	Male, 14.4% Female, 85.6%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%	Black or African American, 9.9% Unknown, 6.8% Hispanic or Latino, 20.4% Asian, 9.9% White, 51.6% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between housekeeper/front desk and guest relations representative duties and responsibilities

Housekeeper/front desk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Make reservations cancel reservations cash handling cleaning rooms
Direct all making/editing reservations, taking payments, transportation.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Disinfect equipment and supplies using steam operate sterilizers and germicides.

Guest relations representative example responsibilities.

Manage Facebook and patient communication programs.
Operate POS register system to ring guests' food and beverage purchases.
Register patients into hospital systems and increase awareness of available programs.
Stimulate inpatient hospital satisfaction through personal interaction, service, and rounding with patients.
Book daily phone and in-person reservations; download all other reservations from GuestBridge reservations system.
Operate POS register and complete transactions according to company procedures and policies and ensuring accuracy.

Housekeeper/front desk vs guest relations representative skills

Common housekeeper/front desk skills

Front Desk, 30%
Reservations, 23%
Fold Laundry, 12%
Customer Service, 8%
Clean Bathrooms, 5%
Guest Rooms, 4%

Common guest relations representative skills

Guest Relations, 20%
Customer Service, 16%
Reservations, 14%
Patients, 12%
Front Desk, 6%
VIP, 2%

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Office and Administrative Industry
Housekeeper/Front Desk
Housekeeper/Front Desk vs Guest Relations Representative

Updated January 8, 2025

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