Housekeeper/front desk vs night auditor/front desk

Differences between housekeeper/front desk and night auditor/front desk duties and responsibilities

Housekeeper/front desk example responsibilities.

• Manage customer service issues with ease and charm and train other co workers in daily operations.
• Make reservations cancel reservations cash handling cleaning rooms
• Direct all making/editing reservations, taking payments, transportation.
• Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
• Disinfect equipment and supplies using steam operate sterilizers and germicides.

Night auditor/front desk example responsibilities.

• Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
• Attend to guest needs such as guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
• Front desk responsibilities to assure a pleasant guest check-in/check-outs, reservations, PBX and attending to guest questions and needs.
• Check in/out guests, assist with reservations, provide excellent customer service ensuring customer comfort and satisfaction.
• Input fax reservations into computer, documenting all fax reservations ensuring credit/debit cards have been charge correctly.
• Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
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