Housekeeper/front desk vs service desk analyst

The differences between housekeeper/front desks and service desk analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service desk analyst has an average salary of $45,397, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a service desk analyst are service desk, customer service, and troubleshoot.

Housekeeper/front desk vs service desk analyst overview

	Housekeeper/Front Desk	Service Desk Analyst
Yearly salary	$28,300	$45,397
Hourly rate	$13.61	$21.83
Growth rate	-	-
Number of jobs	49,931	55,828
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	Bachelor's Degree, 50%
Average age	37	37
Years of experience	-	-

Housekeeper/front desk vs service desk analyst salary

Housekeeper/front desks and service desk analysts have different pay scales, as shown below.

	Housekeeper/Front Desk	Service Desk Analyst
Average salary	$28,300	$45,397
Salary range	Between $22,000 And $36,000	Between $30,000 And $67,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	The Citadel
Best paying industry	-	Technology

Differences between housekeeper/front desk and service desk analyst education

There are a few differences between a housekeeper/front desk and a service desk analyst in terms of educational background:

	Housekeeper/Front Desk	Service Desk Analyst
Most common degree	High School Diploma, 43%	Bachelor's Degree, 50%
Most common major	Business	Information Technology
Most common college	-	-

Housekeeper/front desk vs service desk analyst demographics

Here are the differences between housekeeper/front desks' and service desk analysts' demographics:

	Housekeeper/Front Desk	Service Desk Analyst
Average age	37	37
Gender ratio	Male, 14.4% Female, 85.6%	Male, 74.4% Female, 25.6%
Race ratio	Black or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%	Black or African American, 10.5% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 12.3% White, 50.7% American Indian and Alaska Native, 1.7%
LGBT Percentage	13%	13%

Differences between housekeeper/front desk and service desk analyst duties and responsibilities

Housekeeper/front desk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Make reservations cancel reservations cash handling cleaning rooms
Direct all making/editing reservations, taking payments, transportation.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Disinfect equipment and supplies using steam operate sterilizers and germicides.

Service desk analyst example responsibilities.

Used SharePoint to manage and enter in help desk ticket information for health information exchange and electronic health record vendor issues.
Design and manage company wide imaging infrastructure.
Best-Inform administrator managing application from UNIX server.
Manage OS re-imaging and data recovery for rent equipment.
Manage security, reliability, and configurations for data backup and recovery for client workstations.
Diagnose, investigate and report operational systems errors using Citrix and ITSM.

Housekeeper/front desk vs service desk analyst skills

Common housekeeper/front desk skills

Front Desk, 30%
Reservations, 23%
Fold Laundry, 12%
Customer Service, 8%
Clean Bathrooms, 5%
Guest Rooms, 4%

Common service desk analyst skills

Service Desk, 15%
Customer Service, 15%
Troubleshoot, 6%
Technical Support, 6%
Phone Calls, 3%
ITIL, 3%

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Housekeeper/Front Desk
Housekeeper/Front Desk vs Service Desk Analyst

Updated January 8, 2025

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