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The differences between information systems coordinators and help desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information systems coordinator and a help desk coordinator. Additionally, an information systems coordinator has an average salary of $69,032, which is higher than the $40,262 average annual salary of a help desk coordinator.
The top three skills for an information systems coordinator include data entry, computer system and technical support. The most important skills for a help desk coordinator are technical support, phone calls, and troubleshoot.
| Information Systems Coordinator | Help Desk Coordinator | |
| Yearly salary | $69,032 | $40,262 |
| Hourly rate | $33.19 | $19.36 |
| Growth rate | 5% | 10% |
| Number of jobs | 149,991 | 89,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 49% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
The responsibilities of an information system coordinator are well-defined. They troubleshoot, analyze, monitor, and manage various network infrastructure and server operations. They must ensure that all network facilities including Microsoft Exchange, SQL servers, and a host of other hardware and software systems function at optimal levels.
Help desk coordinators are in charge of supervising help desk staff members who are responsible for helping customers privately either by phone, email, or in person. Generally, they are tasked to hire, schedule, and provide feedback and evaluations to employees. Also, they regularly examine the hardware and software to make sure that they are in good condition. Other tasks include initiating customer contact, resolving complaints, and responding to technical problems when they occur. Help desk coordinators are expected to be able to multi-task, work well under pressure, and advanced technical knowledge.
Information systems coordinators and help desk coordinators have different pay scales, as shown below.
| Information Systems Coordinator | Help Desk Coordinator | |
| Average salary | $69,032 | $40,262 |
| Salary range | Between $47,000 And $99,000 | Between $28,000 And $57,000 |
| Highest paying City | Daly City, CA | Philadelphia, PA |
| Highest paying state | California | New Jersey |
| Best paying company | BP America Inc | Ecs Federal |
| Best paying industry | Energy | - |
There are a few differences between an information systems coordinator and a help desk coordinator in terms of educational background:
| Information Systems Coordinator | Help Desk Coordinator | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information systems coordinators' and help desk coordinators' demographics:
| Information Systems Coordinator | Help Desk Coordinator | |
| Average age | 43 | 42 |
| Gender ratio | Male, 55.5% Female, 44.5% | Male, 51.4% Female, 48.6% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.3% American Indian and Alaska Native, 0.3% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |