Information systems technician jobs in Greenburgh, NY

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Our client is seeking a Service Analyst to join their team! This position is located in Jersey City, New Jersey. Sort and organize incoming mail faxes emails and OneDrive files ensuring timely routing to the appropriate teams Index PDF documents into Global Search to maintain accurate and current records Review participant contract data for accuracy completeness and proper documentation Prepare and send professional correspondence to contract participants Assign inbound correspondence to the appropriate service representatives for action Monitor and track response timelines to ensure prompt follow up and issue resolution Maintain accurate and organized records within workflow systems and participant files Review forms and documents for compliance with required standards and guidelines Process routine nonfinancial account updates and service requests Provide clear and accurate explanations of basic processes and information to participants and colleagues Respond to participant phone inquiries with clarity professionalism and excellent service Assist in locating missing participants or uncashed checks including performing obituary searches when necessary Support employees by helping them locate tax forms and related documentation Desired Skills/Experience: Strong organizational and time management skills Proficiency with the Microsoft Office Suite Ability to work effectively in a remote environment using VPN access Basic familiarity with ChatGPT and other Microsoft productivity tools Ability to adapt quickly and stay focused when handling repetitive or shifting tasks High attention to detail and consistent punctuality Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $13.59 and $19.42. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Key Responsibilities 1. User Support & Issue Resolution Provide first-level technical support via phone, email, chat, or ticketing tools. Assist users with login issues, password resets, account lockouts, and basic troubleshooting. Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.). Troubleshoot common issues like: Network connectivity Printer problems Software installation errors System performance issues Log all incidents in the ticketing system and ensure timely resolution. 2. Device & Application Support Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors). Install, configure, and update approved software and applications. Assist in onboarding/offboarding tasks like device setup and profile configuration. 3. Escalation & Coordination Escalate complex or unresolved issues to L2 / L3 support teams. Follow established SOPs, workflows, and escalation paths. Maintain communication with users until issue resolution. 4. Documentation & Reporting Create and update knowledge base articles and troubleshooting guides. Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.). Provide daily/weekly incident reports as required. Dispatch on Demand Role.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

Hands-on hardware troubleshooting Proficient in client / server network application deployment, support, and troubleshooting Active Directory configuration, management, troubleshooting Should be a self starter and get things done with minimal guidance and meet deadlines. Responsible for delivering, setting up, configuring and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed. Provide day-to-day technical support to end-users via phone, remote access and desk-side support. End user helpdesk support to address all technical issues. Assists end-users with basic computing and telecommunication issues and questions. Ensure all problem tickets are closed within their established guidelines. Perform special projects and miscellaneous duties as requested and as time permits. Requirements: Experience using some type of Remote Desktop Support Tool. Ability to manage time effectively and complete required projects on time. Strong multi-tasking skills, attention to detail. Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience. Understanding of VPNs and Wi-Fi profiles is a plus. Experience with Telecom/VOIP and MS windows image deployment is a plus.

IT Technician Type: Full-Time TruVolt Brands is looking for a skilled and motivated IT Technician to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning. Role Overview We're seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You'll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical. Key Responsibilities • Configure workstations and peripherals (computers, routers, printers, etc.). • Install, manage, and support VoIP systems, company mobile devices, and phones. • Perform regular inspections, maintenance, and repairs of computer hardware. • Support network operations (especially for operational systems, e.g. warehouse setups). • Manage IT inventory: order parts, track cost efficiency, and maintain stock levels. • Install and configure software and systems following company standards and policies. • Develop and maintain local area networks for optimal performance and security. • Ensure data privacy and network security protocols are adhered to. • Provide training and support to end users on new systems and software. • Plan and execute scheduled system upgrades and maintenance activities. • Troubleshoot hardware and software issues; repair or replace components as needed. • Maintain accurate documentation of updates, repairs, and maintenance tasks. • Monitor equipment levels and order supplies before shortages occur. Qualifications • Proven experience in a similar IT support or technician role. • Strong problem-solving, diagnostic, and troubleshooting abilities. • Excellent communication, organization, and time-management skills. • Deep knowledge of computer systems, networking, and cybersecurity fundamentals. • Experience with data privacy and protection best practices. • Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus. What We Offer • Competitive compensation and benefits. • Company contributions toward health coverage for you and your family, with plan options. • Incremental paid time off (PTO) based on tenure. • Paid holidays. • Modern, open-concept workspaces that promote collaboration. • Employee discounts on company products. • Support for commuting via benefit contributions. If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team!

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. New data center development: We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment. The role As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations. You're welcome to work in our colocation in Vineland, New Jersey . Your responsibilities will include: * Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure. * Collaborating effectively with internal teams and external contractors to address technical and operational challenges. * Installation, upgrading and dismantling of hardware based on operational requests and requirements. * Managing and maintaining the connectivity of fiber optic cables and patch cords. * Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations. * Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures. * Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance. * Collaborate with key stakeholders, including (teams, executives). * Lead and manage (specific workflows, processes, projects). * Monitor and evaluate progress on (specific projects). We expect you to have: * 3+ years of hands-on experience in diagnosing and resolving server hardware issues. * A solid understanding of data center operations, as well as server and network equipment principles. * Basic proficiency in the Linux operating system and familiarity with command-line tools. * Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables. * Excel skills, including proficiency with pivot tables, formulas, lists and graph creation. * A proactive, responsible and goal-oriented approach to work. It will be an added bonus if you have: * Valid Driving License * Project planning skills Key Employee Benefits: * Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families. * 401(k) Plan: Up to 4% company match with immediate vesting. * Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. * Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage. Compensation We offer a competitive rate from $25/hr - 40/hr, based on your experience Join Nebius Today! What we offer * Competitive salary and comprehensive benefits package. * Opportunities for professional growth within Nebius. * Flexible working arrangements. * A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!