Information systems technician jobs in Highlands Ranch, CO - 1,190 jobs
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Help Desk Support Engineer
All Copy Products 3.4
Information systems technician job in Denver, CO
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technical specialists who enjoy working in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions.
*****************
Help Desk Support Engineer
Due to expansion we are currently seeking one Tier 1 and one Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers.
Essential Responsibilities:
Provide a wide range of technical support to a large client base
Resolve support requests professionally and efficiently
Work with our internal engineering team on escalated issues
Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages
Create and maintain knowledge base documentation
Install, test and configure new computers, servers, software, printers and network equipment
Complete proactive and reactive maintenance of servers and workstations remotely.
Contribute to a highly-productive team environment.
Requirements
Knowledge/Skills Required:
PC and Mac support
Active Directory management
Proficient in Microsoft Office, Exchange and Office 365
Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.)
Windows Server 2008 and 2012 support
Basic computer security concepts
Knowledge base management
Education/Experience Required:
Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred
Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred
A+ , Net +, Sec + certification preferred
Work environment:
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. We offer underground parking and the office is light rail assessable.
Benefits and Perks:
Pay rate- $25-$35 per hour or higher based on credentials and experience.
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP)
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Career growth and learning opportunities
...and so much more!
Other reasons why you should join our team:
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
#jp2
Position Requirements
Full-Time/Part-Time
Full-Time
Position
Help Desk Support Engineer
Exempt/Non-Exempt
Non-Exempt
Open Date
6/4/2025
Location
Main office - Denver Office
About the Organization
At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs.
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
This position is currently accepting applications.
$25-35 hourly 3d ago
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L2 Desktop Support Engineer
ACI Infotech
Information systems technician job in Denver, CO
Role: L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support at the desktop level • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Coordinate end user IT equipment moves, installations and replacements
• Maintain IT staff and asset management inventory in relation to provisioning, labeling, deploying, and maintaining all end user systems and software
• Able to follow set policies, processes and procedures and contribute to the continuous improvement of all three areas
• Work both independently and in a collaborative manner to address each user's needs
• Deliver work based on industry and company best practices
• Responsible for adhering to and meeting IT audit requirements
• Create, review, enhance and implement IT documentation to sustain a substantial Knowledge Base (KB) to improve both first call resolution and overall user experiences
• Engagement and interaction with internal IT teams along with ITO Help Desk staff and IT partners
• Support multiple conference rooms and conference technologies
• Weekly meetings with the IT Engineer team and Director of IT
• Involvement in planning future computing needs and capacity planning
• IT point of contact for staff onboarding, transfers/promotions and offboarding. This includes day one staff introduction to the firm's technology package, orientation, and training along with ongoing user education on IT changes via effective interactions and communication
• Oversee equipment inventory.
• Ordering, monitoring and, as necessary, shipping out equipment packages to new hires by fed ex.
• Change request management
Job Requirements, Skills, Education and Experience:
• 4 -year college degree required
• At least five years of recent hands-on work experience in the IT industry providing end user technology support
• Experienced in working with Windows 10 OS along with multiple Enterprise Applications including Office 365 Suite
• Able to support hardware: desktops, phones, printers, and software applications. Experience with provisioning, deploying, recovering, and inventorying end user equipment
• Excellent written and verbal communication skills with the ability to create and manage KB documentation and to present complex technical information in a clear and concise manner to a variety of audiences
• Comfortable working hands-on while interacting with end users at all levels of the organization
• Familiar with onboarding, transfers, offboarding, access and identity management
• A history of working in a fast-moving IT environment handling multiple, competing priorities • Strong work ethic, willingness to learn, is proactive, has a thirst for knowledge
• Thrive independently and as part of a team
• Active workdays will require the IT Engineer candidate to move around a lot, from office to office and floor to floor
• From time to time, this position may require moving equipment around the office including office moves (ability to lift up to 40 pounds)
• CompTIA A+ certifications as a plus
$37k-55k yearly est. 3d ago
IT Support Specialist
Beumer Group 4.2
Information systems technician job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of informationsystems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 49d ago
Computer Field Tech Position- Arvada/Denver CO
BC Tech Pro 4.2
Information systems technician job in Denver, CO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Technical Support Analyst / Sharepoint Support Analyst
Collabera 4.5
Information systems technician job in Highlands Ranch, CO
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.
Job Description
POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.
ESSENTIAL DUTIES:
• SharePoint site design, enhancement and development
• Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
• SharePoint master pages, styles, layouts, themes, composed looks and search display templates
• SharePoint responsive designs and/or mobile device channels development
• SharePoint web services and web parts
• Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
• SharePoint 2010 and 2013 Enterprise
• Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
• Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
• Create custom forms and SharePoint workflows to guide end-users through complex business processes
• Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
• Document both business and technical requirements, workflows, and processes as communicated by management.
Qualifications
Required Experience:
• Bachelor's Degree in related field or equivalent experience
• 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
• Experience developing web parts, best practices and feature deployment.
• Experience with form building and custom workflow development.
• Direct experience using SharePoint 2010 or later (2013 preferred).
• Expert in all out-of-the-box features in SharePoint 2010 and 2013.
• Manage existing and develop solutions with Office InfoPath Forms Services
• Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
• Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Solid analytical and problem solving skills
• Solid communication and presentation skills
• Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users
Additional Information
Candidate must be available for Onsite Interview in Highlands Ranch, CO
$66k-90k yearly est. 60d+ ago
A48-Help Desk Technician 48
FHR 3.6
Information systems technician job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$41k-71k yearly est. 20d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Denver, CO
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 48d ago
IT Support Specialist
Wowza 4.0
Information systems technician job in Lakewood, CO
The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week.
Key Responsibilities
End-User Support
* Provide Tier 1-2 support for employees in the Denver office and remote team members.
* Troubleshoot:
* Microsoft 365 / Outlook
* Slack
* Zoom
* VPN and basic networking
* Mac and Windows device issues
* Printers, monitors, docking stations, and peripherals
* Manage and resolve helpdesk tickets in a timely, communicative manner.
Systems Administration
* Administer user accounts, access, and policies in:
* Azure AD / Entra ID
* Microsoft 365 Admin Center
* Slack Admin
* Airbase (cards, reimbursements, approval routing)
* Salesforce (basic access, MFA, login troubleshooting)
* Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
Hardware & Asset Management
* Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns.
* Maintain accurate hardware and software inventory.
* Support hardware troubleshooting, repairs, and replacements onsite.
Security & Compliance
* Manage device security and compliance using Kandji for:
* Device enrollment
* Configuration profiles
* Patch management
* Lost/stolen device controls
* Enforce security standards: disk encryption, MFA, OS updates, compliance automations.
* Assist with SOC 2 evidence gathering and maintaining related controls.
* Promote least-privilege and secure-by-default practices across systems.
Project & Collaboration
* Work closely with Internal Systems, Engineering, and Finance.
* Support ongoing improvements and deployments across:
* Salesforce
* NetSuite
* Boomi
* Airbase
* Avalara
* Document recurring issues and propose automation or process improvements where possible.
Requirements
Must-Have
* 2-4+ years of IT support or helpdesk experience.
* Strong Mac and Windows support skills.
* Experience with Azure AD / Entra ID and Microsoft 365 administration.
* Hands-on experience with Kandji.
* Strong troubleshooting and communication skills.
* Ability to work onsite in Denver several days per week.
Nice-to-Have
* Slack admin experience
* Basic Salesforce user support
* PowerShell or bash scripting basics
* Fundamental networking knowledge (DNS, VPN, Wi-Fi)
* Experience with SOC 2 or similar compliance frameworks
Success Measures (First 90 Days)
* Handles Tier 1-2 support independently and proactively.
* Owns onboarding/offboarding and keeps processes running smoothly.
* Maintains accurate asset inventory and consistent Kandji compliance.
* Understands core system relationships and escalation paths.
* Provides dependable, friendly, and efficient support to employees.
$49k-86k yearly est. 29d ago
Local Only! Need Help Desk Support
360 It Professionals 3.6
Information systems technician job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
$34k-58k yearly est. 3d ago
IT Support Analyst
True Anomaly
Information systems technician job in Denver, CO
A new space race has begun. True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational challenges for space security and sustainability.
OUR MISSION
The peaceful use of space is essential for continued prosperity on Earth-from communications and finance to navigation and logistics. True Anomaly builds innovative technology at the intersection of spacecraft, software, and AI to enhance the capabilities of the U.S., its allies, and commercial partners. We safeguard global security by ensuring space access and sustainability for all.
OUR VALUES
Be the offset.
We create asymmetric advantages with creativity and ingenuity
What would it take?
We challenge assumptions to deliver ambitious results
It's the people.
Our team is our competitive advantage and we are better together
YOUR MISSION
We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role requires excellent problem-solving skills, attention to detail, and the ability to work well under pressure.
RESPONSIBILITIES
Serve as the first point of contact for all IT issues, providing support via phone, email, remote tooling (Teams/BigFix), and in-person interactions
Be a point of contact for your assigned office, collaborating with IT Engineering, AV, and Workplace teams to ensure timely resolution of technical issues
Troubleshoot and resolve technical issues related to computer systems, networks, and hardware
Troubleshoot and support mac OS, Windows, and ChromeOS environments
Ensure ongoing usability of client computers, peripheral equipment, and software within established standards (desktops, laptops, printers, copiers, etc.)
Ensure in-office AV equipment in conference rooms is maintained and working properly, providing support when needed
Install, configure, and maintain computer systems, networks, and hardware
Assist with onboarding new hires, including hardware deployment, equipment setup, and software provisioning
Assist with the deployment and maintenance of new hardware and software including mac OS, Windows, True Anomaly engineering software, and O365 tooling
Provide support for core software platforms including O365, Teams, and company SaaS applications
Maintain accurate documentation of technical support requests and resolutions; assist in keeping our knowledge base and documentation up-to-date
Monitor and maintain system performance and security
Become familiar with all aspects of our IT environment to help support, maintain, and scale it
Participate in on-call rotations to provide IT/Technical support 24/7; this position requires the ability to respond to critical tickets/incidents outside of regular working hours
QUALIFICATIONS
3+ years of experience in IT support, helpdesk, or end-user desktop support
Strong knowledge of computer systems, networks, and hardware
Demonstrated proficiency with Windows, mac OS, and ChromeOS
Demonstrated proficiency with MDM tools (Intune, JAMF, BigFix)
Proficient in Bash/Shell scripting; experience with automation of basic tasks using Bash/Shell/Python scripts
Experience with remote support tools and technologies
Experience with cloud-based technologies and services (e.g., Azure)
Experience with Cisco networking equipment
Excellent troubleshooting and problem-solving skills
Ability to establish priorities, work independently, and successfully manage multiple projects
Strong communication skills with all types of people and personalities
A self-starter with attention to detail and follow-through
Passion for technology and delivering great customer service
PREFERRED SKILLS AND EXPERIENCE
Experience with aerospace or high-tech manufacturing.
Current active DoD TS/SCI clearance.
COMPENSATION
Base Salary: $65,000 - $90,000
Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.
ADDITIONAL REQUIREMENTS
Work Location-Successful candidates will be located near Denver. While we observe a hybrid work environment, some work must be done on site.
Work environment-the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
Physical demands-the physical demands of the job, including bending, sitting, lifting and driving.
This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us.
$65k-90k yearly Auto-Apply 1d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Corporation
Information systems technician job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of informationsystems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
desktop support
Artech Information System 4.8
Information systems technician job in Greenwood Village, CO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
desktop support
location:denver ,co
support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
$42k-52k yearly est. 60d+ ago
IT Support Specialist
Ascend Analytics 3.9
Information systems technician job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technical support by responding to all new IT help desk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
******************************.
$60k-75k yearly Auto-Apply 43d ago
Information Technology
Vp 3.9
Information systems technician job in Denver, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$32k-64k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Denver, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-44k yearly est. 16d ago
IT Support Specialist
Imagine! Colorado 4.5
Information systems technician job in Lafayette, CO
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 24d ago
IT Technician
Nebulon Dynamics Limited 4.2
Information systems technician job in Aurora, CO
Job Description: Remote IT Technician
Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time
Nebulon Dynamics Limited is a leader in civil engineering and technology solutions, pushing the boundaries of innovation to create transformative solutions for diverse industries. Technology is the backbone of our operations, and we are dedicated to maintaining robust, efficient, and secure systems that support our mission to deliver excellence.
We are seeking a skilled and enthusiastic Remote IT Technician to join our tech-savvy team. If you are passionate about troubleshooting, problem-solving, and delivering exceptional support, this is the role for you!
Position Overview
As a Remote IT Technician at Nebulon Dynamics Limited, you will play a critical role in maintaining the performance and security of our IT infrastructure. You will be the first point of contact for technical issues, providing timely support and implementing effective solutions to ensure the smooth operation of our systems.
This position offers a unique opportunity to work remotely while contributing to high-impact projects and collaborating with a forward-thinking team of professionals.
Key Responsibilities
Technical Support
Provide remote technical support to employees, diagnosing and resolving hardware, software, and network issues.
Assist with system installations, upgrades, and configurations.
Troubleshoot connectivity issues, including VPN and remote desktop problems.
Guide users through basic troubleshooting steps, ensuring minimal disruption to workflow.
System Maintenance
Monitor and maintain computer systems, ensuring optimal performance.
Perform routine updates, patch management, and security protocol enforcement.
Assist in maintaining cloud-based systems and ensuring seamless integrations across platforms.
Conduct regular system backups and data recovery tests.
Incident Management
Log and track technical issues using ticketing systems like Jira or ServiceNow.
Prioritize and escalate critical issues to appropriate teams when necessary.
Document solutions and create knowledge base articles for recurring issues.
Cybersecurity
Ensure adherence to IT security policies and best practices.
Identify potential vulnerabilities and assist in implementing preventive measures.
Educate staff on security protocols, such as phishing awareness and password best practices.
Collaboration and Communication
Work closely with the IT team to ensure seamless project execution and resolution of complex issues.
Collaborate with vendors and third-party support teams for hardware and software issues.
Provide end-user training on IT tools and systems to enhance productivity.
Qualifications and Requirements
Technical Skills
Proficiency in Windows and mac OS operating systems.
Experience with troubleshooting networking systems (e.g., TCP/IP, DNS, DHCP).
Familiarity with Microsoft 365, Google Workspace, and cloud-based storage systems.
Knowledge of remote support tools such as TeamViewer, AnyDesk, or LogMeIn.
Understanding of virtualization technologies like VMware or Hyper-V.
Basic knowledge of Active Directory and Group Policies.
Experience
Minimum 2 years of professional experience in an IT support or technician role.
Experience working remotely and supporting distributed teams is a plus.
Education
An associate or bachelors degree in Information Technology, Computer Science, or a related field is preferred.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a strong plus.
Soft Skills
Strong problem-solving and critical-thinking abilities.
Excellent verbal and written communication skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Patience and empathy when working with non-technical team members.
Technical Requirements
Reliable high-speed internet connection.
A professional home office setup, including updated computer equipment and peripherals.
Familiarity with remote communication tools such as Slack, Zoom, or Microsoft Teams.
Why Join Nebulon Dynamics Limited?
Work from Anywhere
Enjoy the flexibility of working from the comfort of your home while supporting a dynamic, distributed team.
Competitive Compensation
Earn a highly competitive hourly rate based on your experience and skillset.
Professional Development
Access ongoing training opportunities to enhance your technical expertise and career growth.
Cutting-Edge Technology
Work with the latest tools and systems in a forward-thinking tech environment.
Inclusive Company Culture
Be part of a team that values diversity, collaboration, and innovation.
Employee Perks
Flexible work hours to suit your lifestyle.
Opportunities for career advancement and internal promotions.
Collaborative and supportive team environment.
How to Apply
If you're a tech-savvy professional ready to deliver top-notch IT support in a remote setting, we want to hear from you!
Join Nebulon Dynamics Limited and play a key role in maintaining the technology that drives innovation and excellence. Apply today and help us shape the future of engineering and technology!
$32k-64k yearly est. 60d+ ago
IT Technician (dental experience)
Datashur Corp
Information systems technician job in Englewood, CO
Job DescriptionSalary: $25-30
Employment Type: Full-Time
About the Role
Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment.
Key Responsibilities
Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS.
Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices).
Deliver and set up computers at client locations as needed.
Manage and track service tickets through Autotask (or similar PSA tools).
Troubleshoot network issues, software installations, and integrations between dental systems.
Maintain clear documentation and client records.
Ensure HIPAA-compliant data handling and maintain cybersecurity best practices.
Requirements
2+ years of IT support experience, ideally within a dental or healthcare setting.
Strong hands-on experience with Dentrix and DEXIS is required.
Familiarity with Autotask or similar PSA platforms is highly preferred.
Solid understanding of Windows environments, networking, and remote desktop support.
$25-30 hourly 26d ago
Technician - IT
Casino and
Information systems technician job in Aurora, CO
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities:
The following and other duties may be assigned as necessary:
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
Effectively handle all service calls.
Accurately assess user issues, and research, diagnose, and resolve problems.
Promptly refer higher-level issues to IT leadership.
Follow up with users to ensure adequate problem resolution.
Maintain and support applications and workstations.
Maintain and support servers and data communications equipment.
Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
Perform system security audits to meet compliance requirements.
Perform preventive maintenance and repair services to all IT related equipment as needed.
Implement and install new software and hardware as needed.
Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
Keep work area in a clean and orderly manner.
Ensure the safety and security of all guests and team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required.
Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred.
Network cabling installation and termination.
Must be flexible with your schedule including weekends and overtime.
Read, write, and understand complex instructions and operating manuals.
Communicate appropriately with all racetrack employees and corporate IT.
Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
What's in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$32k-56k yearly est. 52d ago
IT Technician
Initial.It
Information systems technician job in Denver, CO
Job Description
Managed Services Provider seeks an energetic and motivated IT Technician to join our support team!
Are you ready to take your IT career to the next level? Join our dynamic team as an IT Technician and become a trusted advisor to our clients. You'll spend most of your time engaging with our customers via remotely and on-site, solving their issues, and building strong business relationships. You'll work with various technologies and end users, providing top-tier IT support to our extensive client base in and around the Denver Metro area. Adaptability is crucial due to the diverse office cultures and technologies you will encounter. If you have a passion for technology, excellent communication skills, and a business mindset, we want to hear from you!
Responsibilities will include:
Provide desktop support over the phone and in-person, troubleshooting network and end-user systems.
Develop and document technical procedures and end-user guides.
Work alongside our team of technology professionals to deliver best-in-class IT support to over 1600 endpoints
Support our Systems Administrators on-site and in the office.
Skills/Qualifications:
Desire and aptitude to learn and grow as an IT professional.
Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Ability to troubleshoot and resolve issues effectively.
Strong critical thinking and analytical skills.
Detail-oriented and a fast learner.
Ability to handle confidential information with respect.
Ability to work independently and in a team setting.
Extensive knowledge of Windows networking and desktop systems.
Minimum Requirements:
Must be 21 years of age and possess a valid driver's license.
Minimum of 5 years of relevant experience; technical certification is a plus.
Must be legally eligible to work in the United States.
Must have reliable transportation.
Must have proof of active automobile liability insurance that meets Colorado State Law requirements.
Must be able to lift a minimum of 30lbs.
Why Join Us?
Flexibility: Enjoy a flexible work schedule that allows you to balance work and life.
Growth Opportunities: We believe in continuous learning and provide opportunities for professional growth and development.
Supportive Environment: Work in a supportive environment where your contributions are valued, and you are not micromanaged.
Comprehensive Benefits: We offer a full range of benefits including Medical/Dental/Vision, Retirement, and many others.
Community Impact: Be part of a company that believes in giving back to the community and helping others succeed.
Our Team Culture:
Collaborative: We foster a collaborative environment where team members support each other and work together to solve problems.
Innovative: We encourage innovation and creativity, always looking for new ways to improve our services and processes.
Inclusive: We value diversity and strive to create an inclusive workplace where everyone feels welcome and respected.
Fun: We believe in having fun while working hard. Our team enjoys social events, team-building activities, and celebrating successes together.
Customer-Focused: We are dedicated to providing exceptional service to our clients and building long-lasting relationships based on trust and reliability.
About initial.IT:
Founded in Denver in 2001, Initial.IT has been providing top-level IT support to many firms in the Denver metro area. Our client focus is in the Architectural and Engineering vertical. We offer a flexible work schedule, the opportunity to not be micromanaged, and the belief that everyone deserves an opportunity to succeed, grow, and give back. We are an Equal Opportunity Employer and offer a full range of benefits including Medical/Dental/Vision, Retirement, and many others.
$32k-56k yearly est. 5d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Highlands Ranch, CO?
The average information systems technician in Highlands Ranch, CO earns between $24,000 and $60,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Highlands Ranch, CO
$38,000
What are the biggest employers of Information Systems Technicians in Highlands Ranch, CO?
The biggest employers of Information Systems Technicians in Highlands Ranch, CO are: