Information systems technician jobs in Killeen, TX

Immediate need for a talented Data Center Technician(Break fix). This is a 12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-90191 Pay Range: $27- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Physical hardware swaps: (Fabric and Backbone) Optical transceiver swaps / Circuit diagnosis Line card swap TOR Replacement Work with vendors for RMA's Must be able to lift 50lbs Asset Management Tools and Ticket management Build relationships with partner teams within the DC Ability to review hardware logs, isolate and identify root cause Remote link troubleshooting Ability to mentor and guide L1 resource Key Requirements and Technology Experience: Skills-Culture / Team fit Ambitious / Hard working / Go getter / Coachable / Mentor Physical layer: fiber optic connections, contamination, cleaning Understand ESD best practices Comfortable with text based CLI Familiar with IP based networking A+/Network+ level of knowledge required Good understanding of OSI layer and network principles 2+ years of DC experience required 4+ years of IT related experience required Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) Understanding BGP routing protocols, spanning tree, VRRP, LACP Good organization, multitasking and communication skills Microsoft Office Tools: Word, Outlook, Excel Understanding of network procedures, environmental and safety management in a DC environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.

TGCM TECHNICIAN LEVEL II PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level II at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level II, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level II work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as required. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. 5+ years of experience and Associates degree in Technical discipline or equivalent experience. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level II will maintain a safe work environment. TGCM Site Services Technician Level II will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level II is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level II is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write SafeWork Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Pipeline Clearance Level Must Currently Posses: Top Secret/SCI Clearance Level Must Be Able To Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Information Technology (IT) Support, Network Troubleshooting, Problem Solving Certifications: None Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Through the DoD SkillBridge Program, GDIT offers transitioning service members the opportunity to gain hands-on training and experience as a Help Desk Support Service Specialist Fellow - Intermediate, supporting Army Intelligence and enterprise IT operations in high-impact, mission-focused environments. In this Fellowship, you'll observe and participate in real-world second-tier technical support activities, learn from experienced IT professionals, and build the advanced skills required to troubleshoot complex systems, secure networks, and maintain critical IT services. You'll work alongside GDIT technical teams and customer counterparts while preparing for a successful transition into the civilian IT support, systems administration, or service desk workforce. As a Help Desk Support Service Specialist Fellow, you will train under the guidance of senior technicians and engineers to understand how enterprise and tactical IT systems are configured, monitored, secured, and troubleshot. Throughout the Fellowship, you will support incident resolution workflows, enterprise system imaging, network troubleshooting, account management, and customer-facing communication while gaining hands-on experience with advanced hardware, software, and diagnostic tools. You will learn the analytical methods, system administration practices, and problem-solving processes that are foundational to an intermediate-level IT support career. HOW A HELP DESK SUPPORT SERVICE SPECIALIST FELLOW WILL MAKE AN IMPACT Providing second-tier technical support for hardware, software, applications, and enterprise systems. Demonstrating strong attention to detail, analytical problem-solving, and a commitment to delivering excellent customer service. Troubleshooting incidents escalated from Tier I support and collaborating with network services, software engineering, and application development teams to resolve complex technical issues. Supporting daily end-user needs including account requests, email troubleshooting, file access/storage, and system usage questions. Performing system imaging, BIOS configuration, STIG/IAVA compliance, and hardware/software diagnostics. Executing Level I/II Active Directory tasks, including account creation, issuance, and unlocking. Configuring tactical routers and switches across multi-classification enclaves and supporting SATCOM or Line-of-Sight transport solutions. Coordinating with Base Operating Support Integration teams to extend network, power, and fiber capabilities to remote operational locations. Working with Spectrum Managers to obtain frequency and spectrum clearance in support of tactical communications systems. Supporting NOSC operations including incident tracking, ticket triage, and problem resolution. Documenting and tracking incidents within enterprise ticketing systems and escalating as appropriate. Maintaining current technical knowledge and escalating complex issues to senior personnel when required. WHAT YOU'LL NEED TO SUCCEED Education: Associate's Degree in an IT-related discipline (additional experience may be considered in lieu of degree). Experience: 7+ years of experience in technical support, networking, systems administration, or service desk operations. 1+ year of DoD IT experience, including NOSC or enterprise incident support. Technical Skills: Proficiency supporting enterprise hardware, software, and troubleshooting methodologies. Knowledge of network and system administration principles. Experience configuring routers, switches, SATCOM, or tactical communication devices. Experience with system imaging (SCCM/PXE), BIOS configuration, and hardware diagnostics. Familiarity with STIGs, IAVA compliance, and cybersecurity best practices. Skills & Abilities: Excellent written and verbal communication skills. Strong analytical thinking, adaptability, and customer-service orientation. Ability to work effectively in fast-paced, mission-focused environments. REQUIREMENTS Certifications: CompTIA Security+ (IAT Level II baseline). 8570/8140 Computing Environment Certification such as MCSA 2016, Microsoft Azure Administrator, or equivalent. Ability to obtain the AZ-104 Microsoft Azure Administrator certification within 180 days of program start. Security Clearance: Active Top Secret/SCI required Citizenship: U.S. Citizenship required Location: Onsite DoD SkillBridge Eligibility: Has served at least 180 days on active duty Can participate within the last 6 months of separation or retirement Will receive an honorable discharge Has taken any service TAP/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: Additional Work Locations: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job DescriptionDescription: Job Title: Systems Support Specialist We are seeking a proactive and detail-oriented Systems Support Specialist to support the stability and efficiency of our manufacturing systems, with a focus on the Data and Maintain silos. This role supports all plant locations and plays a critical part in maintaining enterprise system integrity, enabling production continuity, and supporting the company's ongoing growth and scalability. Duties and Responsibilities Enter and maintain accurate manufacturing data, including part numbers, bills of materials (BOMs), and customer/vendor alternate part numbers (AKAs). Support and maintain Electronic Data Interchange (EDI) processes, including order conversion and routing to appropriate plants. Provide daily systems and technical support to plant and office employees, resolving issues related to ERP/MRP access, data accuracy, and workflows. Manage and update ePlant system parameters and division-level configurations (e.g., new plant setup, location codes, and ship-to addresses). Oversee system-driven asset management and work order processes to support maintenance operations. Assist with AutoMRP and production forecasting data to ensure alignment with supply chain and production planning. Ensure data accuracy in inventory systems by maintaining location records, user-defined fields, and transaction history logs. Support cleanup and transfer of sales orders across ePlants to ensure smooth order processing and visibility. Coordinate production scheduling data across plants, including tooling availability and "Runs Best" records. Monitor manufacturing system performance in real time to identify and resolve disruptions proactively. Collaborate closely with Production, Supply Chain, Maintenance, and Engineering teams to align system support with operational needs. Qualifications Associate's degree in Information Technology, Industrial Technology, or a related field required; Bachelor's degree preferred. Minimum 2 years of experience in systems or IT support within a manufacturing or industrial environment. Solid knowledge of Microsoft Windows environments and basic networking principles. Strong hands-on experience with ERP or MRP systems (e.g., SAP, Epicor, Oracle, Infor, Plex) in a manufacturing setting. Familiarity with EDI systems and manufacturing-specific modules (e.g., inventory, production planning, work orders). Exceptional attention to detail with a strong commitment to data accuracy and system integrity. Excellent troubleshooting, communication, and cross-functional collaboration skills. Ability to manage competing priorities in a fast-paced, plant-floor-driven environment. Company Details: · Location: Kreate, 211 Tasus Way, Georgetown, TX · This position will report to the VP of Technology. Kreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Requirements:

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Technical Support Specialist to join our growing Managed Service Provider (MSP) team. As a Level 2 Technical Support Specialist, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment

Job Title: Systems Support Specialist We are seeking a proactive and detail-oriented Systems Support Specialist to support the stability and efficiency of our manufacturing systems, with a focus on the Data and Maintain silos. This role supports all plant locations and plays a critical part in maintaining enterprise system integrity, enabling production continuity, and supporting the company's ongoing growth and scalability. Duties and Responsibilities Enter and maintain accurate manufacturing data, including part numbers, bills of materials (BOMs), and customer/vendor alternate part numbers (AKAs). Support and maintain Electronic Data Interchange (EDI) processes, including order conversion and routing to appropriate plants. Provide daily systems and technical support to plant and office employees, resolving issues related to ERP/MRP access, data accuracy, and workflows. Manage and update ePlant system parameters and division-level configurations (e.g., new plant setup, location codes, and ship-to addresses). Oversee system-driven asset management and work order processes to support maintenance operations. Assist with AutoMRP and production forecasting data to ensure alignment with supply chain and production planning. Ensure data accuracy in inventory systems by maintaining location records, user-defined fields, and transaction history logs. Support cleanup and transfer of sales orders across ePlants to ensure smooth order processing and visibility. Coordinate production scheduling data across plants, including tooling availability and "Runs Best" records. Monitor manufacturing system performance in real time to identify and resolve disruptions proactively. Collaborate closely with Production, Supply Chain, Maintenance, and Engineering teams to align system support with operational needs. Qualifications Associate's degree in Information Technology, Industrial Technology, or a related field required; Bachelor's degree preferred. Minimum 2 years of experience in systems or IT support within a manufacturing or industrial environment. Solid knowledge of Microsoft Windows environments and basic networking principles. Strong hands-on experience with ERP or MRP systems (e.g., SAP, Epicor, Oracle, Infor, Plex) in a manufacturing setting. Familiarity with EDI systems and manufacturing-specific modules (e.g., inventory, production planning, work orders). Exceptional attention to detail with a strong commitment to data accuracy and system integrity. Excellent troubleshooting, communication, and cross-functional collaboration skills. Ability to manage competing priorities in a fast-paced, plant-floor-driven environment. Company Details: · Location: Kreate, 211 Tasus Way, Georgetown, TX · This position will report to the VP of Technology. Kreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Salary Description $65,000.00

We are seeking a skilled and customer-focused Senior IT Support Technician to join our IT team and ensure reliable, high-quality technology support across the organization. This role is responsible for installing, maintaining, and troubleshooting desktop hardware and software in both Windows and mac OS environments. The technician will provide Tier 1 and Tier 2 support, manage user accounts via Active Directory and Okta, deploy software updates using tools like Intune and Jamf, and deliver both in-person and remote support to employees across multiple locations. The ideal candidate is a proactive problem-solver with a collaborative mindset and a strong commitment to customer service. This role works closely with IT staff, vendors, and business users to maintain system reliability, enhance user experience, and ensure compliance with IT policies and security standards. Key Responsibilities: * Deliver advanced technical support for hardware, software, network, and system-related issues. * Diagnose and resolve complex technical problems for end-users both remotely and on-site. * Manage and prioritize service tickets to ensure timely resolution. * Collaborate with IT team members to resolve escalated issues. * Facilitate onboarding for all new U.S.-based employees. * Install, configure, and maintain computer systems, software, and peripherals. * Perform routine maintenance and updates on workstations, servers, and network equipment. * Create and maintain technical documentation, including user guides and knowledge base articles. * Conduct training sessions for end-users on new technologies and IT best practices. * Manage user accounts and access permissions in Active Directory and other systems. * Coordinate with third-party vendors for specialized technical support. * Conduct regular audits of IT equipment and software licenses to ensure compliance. * Set up and manage audiovisual equipment for meetings and events. * Administer Windows endpoints using Microsoft Intune and Autopilot for imaging, deployment, patching, and application packaging. * Administer Mac endpoints using Jamf. * Manage identity provider (IdP) and single sign-on (SSO) integrations via Okta. * Receive, track, and issue hardware, software, and peripherals. Qualifications: * Minimum Requirements: * 5+ years of relevant IT support experience. * Proficiency in Active Directory, Okta, and Google Workspace. * Experience with Atlassian tools (Jira and Confluence). * Strong knowledge of Windows and mac OS environments. * Excellent customer service and communication skills, with the ability to explain technical concepts to users of all skill levels. * Solid understanding of PC and laptop hardware and components. * Basic knowledge of networking devices such as switches and routers. * Ability to troubleshoot and resolve complex hardware and software issues. * Strong organizational skills and ability to prioritize workload effectively. * Familiarity with internet-based video conferencing tools (e.g., Zoom). * Ability to work independently and collaboratively within a team. * Physical ability to lift up to 50 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Round Rock, TX

Job DescriptionIT / AI Development Intern - On-site Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks Compensation: Unpaid, educational internship Program Overview This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus. On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs. Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome. Key Responsibilities Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite. Support integration of AI-powered features using APIs and prompt engineering. Contribute to REST API development and third-party API integrations. Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase. Participate in creating data dashboards and analytics tools. Test and debug features using automated testing tools. Follow secure coding practices and version control workflows. Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js) Node.js with Fastify or Express Shopify Liquid theme development React Native (Expo) for mobile development Data & APIs REST API design and integration PostgreSQL/Supabase (CRUD, indexing, auth) JSON/CSV data parsing GA4 or Shopify data exports AI & Advanced Features Prompt engineering and AI API integration PDF parsing/generation Retrieval-Augmented Generation (RAG) concepts Embedding strategies and vector databases (pgvector) Tools & Infrastructure Redis (caching, sessions) Vercel Edge Functions / Supabase Edge Functions Docker for local development CI/CD workflows with automated testing Playwright, Vitest, or Jest for testing Specialized / Project-Specific Map rendering (Leaflet, Mapbox) Cron jobs and data diffing Environment secrets management and input sanitization Feature flagging tools Benefits for Interns Real-world project experience through guided, hands-on development work. Portfolio development by contributing to projects that can be showcased in professional presentations. Recommendation letter upon successful completion of the internship program. Career networking opportunities through collaboration with industry professionals. Eligibility for an advanced paid internship after program completion, based on performance and business needs. Learning & Mentorship Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included). Weekly mentorship sessions. Guided onboarding with pre-built scaffolds, templates, and code examples. Exposure to professional GitHub workflows, agile development, and real production systems. Application Process Submit Resume + Cover Letter specifying your area of interest. Complete the Culture Index Survey. Attend interviews with HR. Program Deliverables At least one major project contribution in your assigned department. Internship Completion Report summarizing your learning and contributions. Powered by JazzHR hm4MeDNCD4

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

TGCM TECHNICIAN LEVEL I PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level I at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level I, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level I work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as time permits. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. Prefer Associates degree in Technical discipline. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level I will maintain a safe work environment. TGCM Site Services Technician Level I will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level I is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level I is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write Safe Work Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned

Job Description Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Technical Support Specialist to join our growing Managed Service Provider (MSP) team. As a Level 2 Technical Support Specialist, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

Summary Our client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.