Information technology analyst jobs in Austin, TX - 495 jobs

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking a Cybersecurity Software Engineer to join our Center of Excellence within the Cybersecurity & Risk team. This role will lead strategic initiatives in application security, vulnerability remediation, and compliance exception handling. You'll collaborate across engineering, infrastructure, and product teams to drive secure development practices and ensure alignment with Visa's global security standards. Responsibilities: Security Compliance & Shift-Left Execution Ensure timely closure of security findings within Required Remediation Dates (RRD) Manage exception workflows aligned with internal governance and external standards (e.g., PCI DSS V4) Identify compliance gaps and drive shift-left strategies to reduce recurring issues Partner with Cybersecurity SMEs and development teams to validate remediation plans and escalate overdue items Support automation and tooling enhancements for compliance tracking and reporting IAM Control Enforcement Coordinate enforcement of IAM controls (e.g., unapproved access, rogue violations, password rotation, SSH key hygiene) Track unresolved findings and collaborate with platform teams to resolve blockers Ensure consistent application of IAM standards across CMS and other Technology Leadership Teams (TLTs) Security Exception Management Oversee the lifecycle of exception requests across platforms and services Validate remediation plans and monitor expiration timelines Vulnerability Remediation Lead resolution of high-priority findings (e.g., insecure configurations, deprecated protocols, exposed secrets) Coordinate with tooling teams to purge sensitive data and close findings Security Testing Automation Drive automation of Dynamic Application Security Testing (DAST) using tools like Burp Suite Enterprise Integrate security scanning into CI/CD pipelines for scalable deployments Developer Enablement Organize workshops and forums on container security, IAM, secure architecture, and security best practices Promote adoption of developer-friendly security tools for code hygiene and reachability analysis Cross-Functional Leadership Act as a central point of contact for technical debt resolution and exception tracking Ensure continuity through backup coverage and support during team transitions Exception & UAR Management Monitor exception volumes and identify opportunities to shift-left. Manage User Access Revalidation (UAR) completion within TLT. TLT Forum Engagement Represent CMS in TLT Cybersecurity SME forums and IAM / TLT Bi-weekly meetings. Dashboard & Tooling Oversight Validate data in Cyber Security dashboards and ensure CMS metrics are accurately reflected. Advocate for necessary improvements to reduce false positives and improve remediation accuracy. This is a hybrid position. Expectations of days in the office will be confirmed by your Hiring Manager. Visa is not offering relocation assistance for this role. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $131,600 to $210,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Visa is not offering relocation assistance for this role.

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. **This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.** **Benefits Include:** + Annual bonus of up to 8%. + 21 days of PTO per year, in addition to all federal holidays. + Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. + 401k plan with matching on contributions up to 6%. **Who We Are:** PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. **What You'll Do as IT Systems Analyst:** + **Requirements Gathering** + Collaborate with stakeholders to translate business problems and needs into technical solutions. + Document workflows, functional, and non-functional requirements. + **System Design & Specification** + Design, develop, and maintain system workflows, data models, and interfaces. + Create and maintain detailed specifications for developers and engineers. + **Process Improvement** + Analyze existing systems and processes to identify inefficiencies and opportunities for automation. + Recommend and implement improvements using technology. + **Feasibility Studies** + Evaluate the technical and financial viability of proposed solutions. + Provide guidance and influence on decisions to build, buy, or customize software. + **Collaboration** + Act as a liaison between business units, developers, and IT teams. + Ensure that technical solutions align with business goals. + **Testing & Validation** + Assist in system testing, user acceptance testing (UAT), and quality assurance. + Ensure the final product meets the original requirements. + **Documentation & Training** + Create user manuals, system documentation, and training materials. + Support administrators and users during rollout and adoption. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **What You'll Need:** + Bachelor's degree in a related field preferred, or equivalent relevant work experience. + Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. **Knowledge, Skills and Abilities:** + Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. + Experienced performing ETL. + Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. + Experience with cloud databases in Azure and/or AWS. + Experience with Power Apps, Power Automate, and/or similar low-code applications. + Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. + Experience with Salesforce or other CRM. + Strong analytical and problem-solving skills. + Excellent communication and documentation skills. **Other Requirements:** + Ability to pass criminal, drug, financial, and driving screening. + May need to have the ability to legally drive a company vehicle. + Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. + Ability to remain in a stationary position regularly, up to 80% of the time. + Ability to travel nationwide up to 10% of the time, by either ground or air. + Constantly operates a computer and other office productivity machinery. + Ability to exchange accurate information in person, in writing, and over the phone. **All veterans and/or persons with all types of disabilities are strongly encouraged to apply!** **Qualifications** **Education** **Required** + High School or better **Preferred** + Bachelors or better **Experience** **Required** + 4 years: Experience in process automation, systems integration, data management, reporting, and documentation solutions Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

DPS - IT - ITSM Platform Analyst - 0254 (00055318) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 5 % of the Time State Job Code: 0256 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,888. 50 - 5,888. 50 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 12, 2026, 11:13:59 PM Closing Date: Jan 27, 2026, 5:59:00 AM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en GENERAL DESCRIPTION: Performs complex (journey-level) computer systems analysis work. Work involves the planning and analysis of user requirements, procedures, and problems to facilitate process automation or enhance existing systems. Works under general supervision, with moderate latitude for the use of initiative and independent judgement. The following Military Occupational Specialty codes are generally applicable to this position. *********** sao. texas. gov/Compensation/JobDescriptions/0950. pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ESSENTIAL DUTIES / RESPONSIBILITIES:1. Perform IT Service Management (ITSM) platform solution requests intake, assess requirements, develop ITSM platform solutions, and provide post-production support. 2. Participate in requirements elicitation, gathering and coordinating the functional and technical requirements for ITSM platform solutions. 3. Coordinate relationships with key stakeholder and cross-functional teams. 4. Create and validate the creation of forms, workflows, automation processes, expressions, reports, and dashboards using the ITSM platform, ensuring version control and effective management of all iterations. 5. Participate in ITSM platform release management, performing comprehensive testing of new or modified solutions in collaboration with the requestor and following established change management procedures for production deployment. 6. Create and update solution documentation and training, including the development of solution Users Guides and providing training as needed. 7. Provide end user support, focusing on the incident resolution within the ITSM platform. 8. Participate in the administration of production and non-production ITSM platform environments. 9. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies. 10. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 11. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS:Education - High School diploma or equivalent is required. Graduation from an accredited four-year college or university is preferred. Experience - Minimum of two (2) years' experience using a ticketing or case management system. Minimum of two (2) years' experience supporting end users in a customer service environment. Experience with ITSM platform administration is preferred. Experience in IT customer service is preferred. IT Service Management and (ITIL) Information Technology Infrastructure Library framework experience is preferred. Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis. Licensure and/or Certification - ITSM Platform and/or ITIL certifications are preferred. If driving is required, must possess a valid driver license from state of residence. Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology - Knowledge of IT Service Management (ITSM) and ITSM platforms. Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e. g. CAPPS, SharePoint) and be able to learn new software/systems. Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork. Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner. Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information. Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices. Schedule and Travel - Availability for after-hours and weekend work is required. PHYSICAL and/or ENVIRONMENTAL DEMANDS:The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Environment: Office/Indoors; • Ambulatory skills, e. g. stand, walk, sit;• Hand-eye coordination and arm/hand/finger dexterity;• Ability to speak, hear, and exercise visual acuity;• Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position;• Driving requirements: None. State of Texas Benefits and Retirement Information: ************ ers. texas. gov/Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3. 4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

**Emerson, a global manufacturer of high-quality products, systems and services for commercial, industrial and consumer markets is seeking an IT Analyst for Corporate Enterprise Applications. The IT Analyst shares responsibility for gathering requirements, and support of business solutions for Emerson's Indirect Procurement Initiative** **In This Role, Your Responsibilities Will Be:** + Works collaboratively with Supply Chain and IT teams to implement and rollout P2P for Indirect Material and Services + Develop training material and application documentation as required. + Educating business users + Provide guidance in data preparation and migration + Provide support for configuration and application of multiple functional modules. + Provide operation support in Service Now incident system + Assist with program rollout activities, including business units and trading partners. + Proactively monitors processes and operations. + Serves as a team member within multi-functional supply chain programs as assigned. + Ensures project documentation is complete and maintained. + Works effectively in a global highly matrixes team environment. **Who You Are:** + You get the most out of limited resources. You anticipate future trends and implications accurately.You deliver clear, problem-focused communication. **For This Role, You Will Need:** + Bachelor's degree in Computer Science, Information Systems, Finance, Accounting or other related field. + Proficient in English + Familiar with project management in an IT environment + Detail-oriented with strong problem-solving skills. + Capable of performing detailed data analysis to identify opportunities and gain higher-level insight. + Ability to multi-task and work within diverse multi-disciplinary global project teams + Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization. **Preferred Qualifications That Set You Apart:** + 3+ years of technical experience with Oracle + Experience in ERP modules P2P Finance + Experience in systems analysis, gathering user requirements and understanding and interpreting requirements specifications. **Our Culture & Commitment to You:** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $80,000-100,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. This position will be open for a minimum of 7 days from the day of posting. Applicants are encouraged to apply early to receive efficient consideration. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. \#LI-AK1 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25029840 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint's customer and partner organizations to manage JML activities in all externally facing systems. This position will also support SailPoint's Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years. ESSENTIAL DUTIES AND RESPONSIBILITIES Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems). Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities) Communicate access and security procedures to end-users related to applications. Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures Work with customer and partner teams to manage JML activities for externally facing systems Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance) Perform account auditing across all SaaS applications Manage company documentation, training, and workflows associated with user account management Manage reporting, metrics, and analytics for all IT account administration activities Respond to ticket escalations submitted by Desktop Support staff Demonstrate professionalism and support directives of IT management Other duties as assigned REQUIRED QUALIFICATIONS 3+ years of user account administration experience in Active Directory at an enterprise level Experience with Service Desk and Collaboration SaaS Applications. Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles Ability to manage complex cross-functional projects Able to communicate with all levels of management Ability to drive Innovation and maintain integrity of our processes and systems Ability and desire to mentor and train others Strong organization skills, ability to multi-task and determine and adjust priorities Excellent PC / Technical skills Detail-oriented and strong demonstrated initiative Excellent verbal and written communication skills Must be a self-starter with the ability to work independently or as part of a team Must be able to work some nights and weekends when needed, available for on-call duty Must be a US Citizen PREFERRED QUALIFICATIONS Experience with enterprise CIAM platforms Experience with enterprise IGA and PAM platforms Experience with configuring and administering SaaS applications in an enterprise setting Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $59,800 - $85,400 - $111,000 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Penske Automotive Group is looking for an experienced IT Technician to join our team in Round Rock, Texas and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Ability to troubleshoot technology issues for employees over the phone and in person. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Strong mathematical, analytical, and computer skills relevant to an Information Technology position, with at least one year of recent applicable experience. WHAT YOU CAN BRING TO THE TABLE Commitment: Support our employees to provide the best possible customer experience by ensuring the technology is available and functioning at full capacity. Excellence: Provide timely support, response, and resolution of technology issues. You will also be responsible for granting access and setting up and installing new devices and hardware. Accountability: Understand and comply with all regulations that affect the IT department, and perform tasks accurately, fairly and in accordance with company policies. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. Assist with network configurations, including routers, switches, firewalls, and VPNs. Perform routine system maintenance, including software updates, security patches, and backups. Administer and troubleshoot Active Directory, Office 365, and cloud-based services. Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. Ensure adherence to security best practices, including data protection and access control. Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in a technical support or similar IT role. Proficiency in troubleshooting hardware, software, and networking issues. Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with ticketing systems and helpdesk management tools. Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users. Problem-solving mindset with attention to detail and a strong ability to prioritize tasks. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Preferred Qualifications: Familiarity with Department of Defense (DoD) or military industry projects. Knowledge of autonomous systems or maritime technology. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment. Key Responsibilities: Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals. Install, configure, and maintain operating systems, applications, and enterprise tools. Manage imaging, deployment, asset tagging, and hardware logistics. Respond to VIP or executive -level support requests. Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting. Maintain accurate documentation of incidents, service requests, and asset records. Follow company IT policies, security standards. Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues. Qualifications: High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent). Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). VantageClear Certification (or equivalent Security credential) required. Benefits: Competitive pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off and retirement plan options. Ongoing training and professional development opportunities. Work in a secure, compliance -driven environment supporting critical IT operations.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704

Sparus Holdings is seeking an IT Database Administrator / Developer to manage, optimize, and secure our database environment across on-premises and cloud platforms-with a strong emphasis on Microsoft Azure. This role blends hands-on database administration with cloud-first engineering and automation, supporting highly available, secure, and performant data services for business-critical applications. What You'll Do (Principal Responsibilities) Design, implement, and manage Azure SQL Database (PaaS), Azure SQL Managed Instance, and SQL Server on Azure VMs (IaaS). Administer and optimize database platforms such as SQL Server, Oracle, MySQL, PostgreSQL, and Azure Cosmos DB. Configure and manage elastic pools, failover groups, geo-replication, and maintenance policies for Azure SQL workloads. Build and maintain data integration/ETL solutions using Azure Data Factory and Synapse pipelines; orchestrate workflows with Logic Apps. Automate deployments and database changes using ARM/Bicep, Azure CLI/PowerShell, and Azure DevOps CI/CD. Monitor and optimize performance using Azure Monitor, Log Analytics, and Query Performance Insight. Implement and enforce database security policies, access controls, and auditing to support compliance requirements. Harden and continuously monitor security with Azure RBAC, Entra ID (Azure AD) integration, TDE/Always Encrypted, threat protection, and auditing. Plan, implement, and routinely test backup/recovery, replication, and HA/DR strategies. Design schemas, data models, and standards; support migrations, data loads, and change management processes. Partner closely with application developers, BI/data teams, and infrastructure/security teams to deliver reliable data services. Create runbooks, standards, and documentation; produce capacity and performance reporting for stakeholders. Contribute to on-call rotation and execute planned maintenance during evenings/weekends as needed. What You Bring (Knowledge & Skills) Advanced SQL and database scripting expertise (T-SQL, PL/SQL) including query tuning and indexing strategies. Hands-on experience with Azure SQL Database, Azure SQL Managed Instance, Azure Data Factory, Synapse pipelines, and Logic Apps. Familiarity with Azure Automation, Azure Monitor, Log Analytics, and Defender for Cloud. Strong experience in backup/recovery, replication, failover, and HA/DR architectures. Scripting skills (PowerShell required; Bash preferred). Python for automation is a plus. Solid understanding of Windows/Linux, networking, and storage fundamentals. Strong security knowledge: encryption, identity/access management, auditing, and cloud/on-prem best practices. Strong analytical, communication, and documentation skills; ability to collaborate cross-functionally. Nice to Have (Preferred/Plus) Familiarity with Microsoft Fabric. Familiarity with Domain-Driven Design (DDD). Familiarity and/or experience with Master Data Management (MDM). Familiarity with database services in GCP and AWS. Education & Experience Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience). 7+ years of relevant experience (senior/principal level). Demonstrated experience supporting cloud database environments (preferably Azure). Preferred Certifications Microsoft Certified: Azure Database Administrator Associate (DP-300) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Azure Data Engineer Associate (DP-203) or equivalent Other relevant certifications (Oracle OCP, AWS Database Specialty) are a plus Benefits Sparus Holdings offers a competitive benefits package including medical/dental/vision, 401(k)/retirement, paid time off, and professional development. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. EEO Statement Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

(Full Time, Salary, Exempt) Continental General - Austin, Texas Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, great culture, and a relaxed environment. This position allows for a hybrid work environment. Join our team to help make a difference in the lives of others! About Continental General Headquartered in Austin, Texas, Continental General was incorporated as a life, accident & health insurance company in 1961. Our family of companies and strategic partners provide administrative services to over 100,000 policyholders. We are committed to the continuous development of our infrastructure, processes, and our people. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an Employment Visa at this time. Position Summary: The Senior IT Operations Analyst is responsible for ensuring the reliability, security, and performance of endpoint hardware and supporting backend systems while driving operational excellence through automation, proactive monitoring, and continuous improvement initiatives. This role combines advanced hands-on endpoint support with cloud operations and automation, serving as a senior escalation point and contributing to scalable, efficient IT service delivery. This position participates in a rotating on-call schedule, providing after-hours support for critical incidents and ensuring timely response and resolution to minimize business impact. Key Responsibilities Identify, troubleshoot, and resolve complex hardware and software issues, coordinating repair and replacement efforts with vendors and internal teams as needed. Serve as a Tier-2 escalation resource for Service Desk issues, providing advanced technical support and configuration for core applications and endpoint systems. Perform routine maintenance, updates, and health checks on endpoint hardware to ensure optimal performance, reliability, and security. Configure, deploy, and manage endpoint devices and software using tools such as Intune and NinjaOne. Remediate workstation vulnerabilities by patching and updating devices in alignment with security and compliance requirements. Monitor endpoint performance and system health, proactively identifying issues and optimization opportunities before they impact users. Track and manage IT assets, maintaining accurate records of inventory, assignments, locations, lifecycle status, and service history. Leverage cloud platforms and automation to reduce manual effort, improve operational efficiency, and enhance service delivery. Design and modify complex automation workflows or batch processes to streamline operations and improve system performance. Lead or contribute to RCA efforts and implement corrective and preventative actions. Ensure all system and endpoint changes adhere to established configuration and change management policies, including proper documentation and approvals. Maintain and continuously update technical documentation related to systems, processes, configurations, and asset management. Qualifications Qualifications: Bachelor's degree in an IT-related field or equivalent professional experience. 5+ years of customer-facing technical support experience. 3-5 years in IT operations, focusing on IT troubleshooting, software deployment, and automation. Extensive knowledge of IT systems, infrastructure, and service management. Strong hands-on experience with AWS cloud services. Proven ability to manage and support end-user hardware across the asset lifecycle. Experience building automation and batch jobs. What We Offer: Opportunity to shape and drive the future of a new business in a fast-growing company. A collaborative and innovative team culture. Professional growth opportunities Benefits: Competitive Salary & Target Bonus Program Retirement Savings - 401(k) with a company match Comprehensive Healthcare - Medical (BlueCross BlueShield), company-paid dental, vision, short-term & long-term disability, and life insurance. Work-Life Balance - 20+ days of PTO, 10 paid holidays, and paid volunteer time off. Flexible Work Options & Perks - Hybrid and remote opportunities, wellness programs, and weekly paid lunch for onsite staff. Health Savings & Flexible Spending Accounts - Includes a company match for HSAs.

IT / AI Development Intern - Remote Commitment: 20 hours/week (flexible schedule to accommodate academic commitments Duration: 16 Weeks Compensation: Unpaid, educational internship Program Overview This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus. Interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs. Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome. Key Responsibilities Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite. Support integration of AI-powered features using APIs and prompt engineering. Contribute to REST API development and third-party API integrations. Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase. Participate in creating data dashboards and analytics tools. Test and debug features using automated testing tools. Follow secure coding practices and version control workflows. Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js) Node.js with Fastify or Express Shopify Liquid theme development React Native (Expo) for mobile development Data & APIs REST API design and integration PostgreSQL/Supabase (CRUD, indexing, auth) JSON/CSV data parsing GA4 or Shopify data exports AI & Advanced Features Prompt engineering and AI API integration PDF parsing/generation Retrieval-Augmented Generation (RAG) concepts Embedding strategies and vector databases (pgvector) Tools & Infrastructure Redis (caching, sessions) Vercel Edge Functions / Supabase Edge Functions Docker for local development CI/CD workflows with automated testing Playwright, Vitest, or Jest for testing Specialized / Project-Specific Map rendering (Leaflet, Mapbox) Cron jobs and data diffing Environment secrets management and input sanitization Feature flagging tools Benefits for Interns Real-world project experience through guided, hands-on development work. Portfolio development by contributing to projects that can be showcased in professional presentations. Recommendation letter upon successful completion of the internship program. Career networking opportunities through collaboration with industry professionals. Eligibility for an advanced paid internship after program completion, based on performance and business needs. Learning & Mentorship Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included). Weekly mentorship sessions. Guided onboarding with pre-built scaffolds, templates, and code examples. Exposure to professional GitHub workflows, agile development, and real production systems. Application Process Submit Resume + Cover Letter specifying your area of interest. Complete the Culture Index Survey. Attend interviews with HR. Program Deliverables At least one major project contribution in your assigned department. Internship Completion Report summarizing your learning and contributions.

This position will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure, as well as providing technical assistance to end users. RESPONSIBILITIES Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and network devices. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure the stability and security of our IT environment. Troubleshoot and resolve hardware, software, and network issues, either independently or by collaborating with the appropriate teams or vendors. Provide technical support and guidance to end users, both in person and remotely, ensuring timely resolution of their IT-related inquiries and problems. Manage user accounts, permissions, and access rights across various systems and applications. Assist in the evaluation, selection, and implementation of new technologies and software solutions to improve efficiency and productivity. Develop and maintain documentation, including user manuals, standard operating procedures, and knowledge base articles. Conduct training sessions to educate users on IT best practices and promote proper use of technology resources. Stay up to date with emerging technologies and industry trends, and make recommendations for their integration into our IT infrastructure. Ability to diagnose and resolve hardware and software issues and provide technical support to end users. Must adhere to all Metromont and OSHA safety rules and regulations. Housekeeping as necessary to maintain work area, tools, and equipment in a clean and orderly manner. SCOPE OF AUTHORITY This position has no supervisory responsibilities Works independently with little supervision Reports to the Director of IT CHARACTERISTICS (Knowledge, Skills, and Abilities) Excellent problem solving and analytical skills Attention to detail and accuracy Customer-focused Clear and effective written and verbal communication skills Strong organizational and prioritization abilities Self-motivated Willingness to learn new skills Able to maintain confidentiality of company and associate information Able to adapt to changes in work schedules, tasks, or processes Values and demonstrates safe working behaviors Must be bi-lingual (English and Spanish) EDUCATION AND TECHNOLOGY Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) Proven experience as an IT Generalist or similar role, with a broad understanding of IT systems, hardware, software, and networks Strong knowledge of Windows and mac OS operating systems, as well as Microsoft Office Suite and other common software applications Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, and VPN Experience with Active Directory, Group Policy, and user management in a Windows environment Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) preferred Experience with virtualization technologies, such as VMware or Hyper-V preferred Familiarity with cloud computing platforms, such as Microsoft Azure or Amazon Web Services (AWS) preferred Knowledge of IT security best practices and experience implementing security measures preferred WORK ENVIRONMENT / SCHEDULE Typical schedule is Monday-Friday, 8 AM-5 PM Some projects and support may require after-hours and/or weekend work Typically works inside an office environment Some work in the plant may be required PERSONAL PROTECTION EQUIPMENT (PPE) Steel-toed shoes Safety Glasses High-visibility Vest Ear Plugs Hard Hat PPE is required when working in the plant. PHYSICAL REQUIREMENTS This is an office position which requires sitting, standing, and walking. Must be able to lift to 50 lbs. Disclaimer: This job description is not intended to be all-inclusive. Other duties as assigned may be required. All associates are expected to conduct themselves in a manner that is consistent with Metromont's core values and to actively participate in all company safety, training, and observation programs.

**IT Product Design Senior Analyst (Content Designer)** Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs. Join us to do the best work of your career and make a profound impact on the Dell Technologies customer support experience as a **IT Product Design Senior Analyst (Content Designer)** on our **Product Design - IT Team** in **Round Rock, Texas.** **What you'll achieve** As an IT Product Design Senior Analyst (Content Designer), you will have the opportunity to work on a multidisciplinary design team that is defining the Dell Technologies customer support experience. **You will** + Collaborate with teams to define content strategy; ensuring content is accurate, relevant, and aligned with business goals + Develop written content such as online copy, story boards, guides, and articles + Work with user researchers to test and refine content to improve customer experience and engagement + Maintain and updates existing content to ensure consistency and relevance **Take the first step towards your dream career** Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: **Essential Requirements** + 2 to 5 years of experience working in the content design field + Ability to create clear, concise, and engaging content for various audiences and formats + Familiarity with content management systems, HTML, and CSS to create and publish digital content + Ability to work with cross-functional teams, take feedback, and communicate design decisions and rationale effectively **Desirable Requirements** + Experience with analyzing content performance data to inform content strategy, measure effectiveness, and identify areas for improvement + Knowledge of organizing and structuring content to create intuitive and user-friendly experiences, including developing taxonomies, metadata standards, and content models **Compensation** Dell is committed to fair and equitable compensation practices. The salary range for this position is $95,000 - 123,000. **Benefits and Perks of working at Dell Technologies** Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com **Who we are** We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (******************************************************************** . **Job ID:** R283387

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Senior Analyst, Legal Solutions & Technology Electronic Arts Redwood City, Los Angeles Del Rey, Kirkland, Austin, Orlando, Vancouver As the Senior Legal Solutions & Technology Analyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities and are solutions-oriented with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management. You will report to the Senior Manager, Legal Solutions & Technology, and you will be expected work a hybrid schedule with 3 days in office in an North American EA office. Your Responsibilities Include: Legal Technology & Project Management ● Gather, validate, prioritize, and interpret requirements to produce technical designs. ● Configure, implement, and maintain technical and functional solutions, including documentation. ● Create and manage project schedules to meet deliverables, identify risks, and provide status updates to stakeholders. ● Develop test cases/scenarios and manage system and user acceptance tests. ● Identify opportunities to improve processes and increase efficiencies. ● Serve as an administrator and power user for relevant platforms. ● Create and produce operational metrics and reporting. End-User Enablement ● Support end users and troubleshoot issues as part of a COE team. ● Collaborate with the extended and external support teams to ensure issue resolution and ticket management. ● Ensure solution controls are followed and support audit requests as needed. ● Create and maintain SOPs for supported functions. End-User Training & Change Management ● Create and update user guides and training materials. ● Develop and deliver training sessions to drive user adoption. Qualifications & Achievements: ● You have 5+ years prior relevant experience ● You're experienced implementing technical solutions in no-code environments ● You've participated in global projects such as CLMS in a legal department ● You have experience identifying, documenting, and prioritizing requirements ● Experience working with business clients, technical, and cross-functional teams ● Experience training end-users ● Ability to translate business needs into technical solutions ● Is intellectually curious and embraces technology to enable and automate business processes Pay Transparency - North America COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES * British Columbia (depending on location e.g. Vancouver vs. Victoria) *$75,900 - $105,600 CAD * California (depending on location e.g. Los Angeles vs. San Francisco) *$83,100 - $127,500 USD * Washington (depending on location e.g. Seattle vs. Spokane) *$79,500 - $103,100 USD In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

IT Administrator / IT Technician Department: Information Technology Job Type: Full-Time, Hourly, Non-Management About Horseshoe Bay Resort Nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country, Horseshoe Bay Resort is a premier 17,000-acre luxury destination. We are committed to providing genuine Texas Hospitality and offer a dynamic work environment with excellent opportunities for growth and benefits, including subsidized housing, competitive compensation, and professional development programs (e.g., Manager in Training Program). Join us and build your career in a world-class resort setting. Position Definition The IT Administrator / IT Technician is a hybrid support role responsible for delivering Tier 1 technical support, executing daily IT operations, and providing comprehensive administrative assistance to the IT Leadership team. This position is critical for maintaining departmental organization, ensuring financial accuracy, and serving as the primary technical contact for resort associates. Key Responsibilities and Essential Functions Technical Support & Operations (Tier 1) Service Desk Operations: Serve as the primary point of contact for all internal IT support requests via the ticketing system, phone, and in-person, maintaining a high level of professionalism and customer service. Hardware Management: Install, configure, deploy, and maintain end-user hardware, including workstations (PCs/laptops), mobile devices, POS terminals, printers, and peripherals. Troubleshooting: Perform effective first-level troubleshooting for hardware, software, network connectivity, and system access issues across all resort departments (e.g., Guest Services, F&B, Golf, Administration). User Account Management: Create, modify, and remove user accounts and access privileges in Active Directory and various resort-specific applications. Maintenance & Security: Conduct routine system checks, software updates, malware scans, and preventative maintenance procedures. System Support: Provide support for resort-wide critical systems, including Property Management Systems (PMS), Point-of-Sale (POS), time clocks, card readers, and guest/back-office Wi-Fi. Documentation & Escalation: Meticulously document all issues, repairs, and resolutions in the ticketing system. Promptly identify and escalate complex issues to senior IT personnel. Project Assistance: Assist senior team members with infrastructure projects, technology upgrades, equipment deployment, and hands-on tasks such as cable runs and hardware staging. Financial & Administrative Management Procurement and Financial Tracking: Generate, code, allocate, and track all Purchase Orders (POs), invoices, and bills for the IT Department. Invoice Processing: Ensure all invoices are coded accurately against the budget and submitted to the Accounting Department within established deadlines (e.g., 3 business days). Reconciliation: Maintain detailed logs of the PO/invoice lifecycle and reconcile financial records with recurring charges, the department budget, and the IT checkbook. Report any budget concerns or vendor billing discrepancies to the Director of IT. Executive Support: Provide direct administrative support to the Director/Assistant Director of IT, including managing calendars, scheduling meetings, coordinating travel, and processing conference registrations. Documentation & Organization: Maintain comprehensive physical and digital files for contracts, technical documentation, invoices, and IT asset records. Meeting Support: Attend department meetings, accurately record meeting minutes, and track action items and deadlines. Vendor Accountability: Create and maintain robust processes to ensure vendor accountability, service level adherence, and timely follow-up. Employment Standards Education: High School Diploma or GED required. Experience: 2-4 years of experience in Information Technology, preferably within the hospitality or resort industry. Technical Proficiency: Demonstrated experience with: Windows operating systems and Microsoft 365 (e.g., Outlook, Excel, Word). Hardware diagnostics and troubleshooting. Basic networking concepts (TCP/IP, Wi-Fi, DNS). Preferred Knowledge: Familiarity with hospitality systems such as PMS, POS, Keycard systems, and PBX/VoIP systems is highly desirable. Core Competencies: Exceptional communication and customer service skills. Strong organizational skills with the ability to manage multiple priorities in a dynamic, fast-paced environment. Proven problem-solving capabilities and a strong desire for continuous learning of new technologies. Physical and Mental Requirements The employee must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. This role requires standing, walking, sitting, using hands for keyboarding and handling, reaching, pushing/pulling, and communicating effectively with associates and guests. A strong sense of teamwork is essential. Compensation & Benefits Horseshoe Bay Resort is dedicated to the well-being and development of our associates. We offer a competitive package designed to support both your professional and personal life. Core Compensation & Growth Competitive Pay: Regularly reviewed compensation with scheduled raises. Career Advancement: Growth opportunities through our Manager in Training Program (MIT). 401(k) Retirement Plan: Includes an employer match contribution. Health & Wellness (For Full-Time Roles) Medical Insurance: Comprehensive Medical plan coverage. Dental Insurance: Plan options for dental care. Vision Insurance: Coverage for eye care. Disability Coverage: Long-term and Short-term Disability plans. Supplemental Insurance: Critical Illness and Accident Insurance plans. Associate Relief Fund: Available for employees facing hardship. Time Off & Holidays Paid Vacation Paid Holidays Lifestyle & Resort Perks Associate Housing: Subsidized housing options and dedicated shuttle service available. Meal Subsidies: Weekly meal allowance/subsidy provided. Resort Privileges: Limited access to select resort amenities, including Golf and other amenity privileges (based on occupancy and business levels). Associate Discounts: Significant discounts at Horseshoe Bay Resort retail and dining outlets. Discounts at over 100 Crescent Hotels & Resorts properties nationwide. Culture & Environment Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB). Fun associate outings and events throughout the year.