Space-Based Environment Monitoring Systems Engineer (Secret clearance)
Information technology consultant job in El Segundo, CA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in the DoD? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution.
At Vantor, you'll work with the U.S. Space Force as part of the effort to develop and rapidly deploy the next generation of resilient Missile Warning (MW), Tactical Intelligence, Surveillance, and Reconnaissance (TISR), and Environmental Monitoring (EM) capabilities to deter attacks and provide critical information to our warfighters to defeat our enemies in battle. Within this role, you will lead a Systems, Engineering, and Integration (SE&I) team to plan and execute SE&I processes for space programs, including requirements analysis, architecture design, integration, testing, verification, and transition. Plan and coordinate SE&I activities across the SE&I team and broader stakeholder community, including the Federally Funded Research and Developmental Centers (FFRDCs), development contractors, and external stakeholders. Grow your skills by researching new requirements, technologies, and threats and using innovative engineering methodologies and tools to create tomorrow's solutions.
Join our team and create the future of Remote Sensing in the Space Force. Due to the nature of work performed within this facility, U.S. citizenship is required.
Empower change with us.
Build Your Career:
When you join Vantor, you'll have the opportunity to connect with other professionals doing similar work across multiple markets. You'll share best practices and work through challenges as you gain experience and mentoring to develop your career. In addition, you will have access to a wealth of training resources through our Digital University, an online learning portal where you can access more than 5000 tech courses, certifications and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We'll help you develop the career you want as you chart your own course for success.
Qualifications:
Secret clearance
Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) field
10+ years of experience with performing SE&I tasks on a major DoD or IC space programs
5+ years of experience with leading a team performing SE&I on large-scale national security satellite programs
Experience with leading a team for development of technical specifications, interface control documents, integration plans and schedules, and inter-service support agreements
Knowledge of DoD 5000.01 and 5000.02
Ability to communicate and establish collaborative relationships with government clients, FFRDCs, and associate contractor teammates to achieve program goals
Preferred Qualifications:
Experience leading a team performing SE&I tasks on Space-Based Environmental Monitoring (SBEM) systems
Experience leading a team using a Model-Based Systems Engineering approach to manage system definitions and technical baselines
Knowledge of systems engineering standards, including IEEE 15288.1 and IEEE 15288.2
Knowledge of Agile Methodologies
Ability to be highly motivated with a dynamic work ethic and demonstrate a strong desire to contribute to the DoD mission
Ability to perform multiple systems engineering and program management functions in support of design reviews and requirements verification
Ability to identify, analyze, and resolve technical risks and issues, develop technical reports, and collaborate with government and other stakeholders to implement recommended solutions
TS/SCI clearance
Master's degree in Engineering, Mathematics, Physics, or CS
INCOSE Systems Engineering Professional Certification, including ASEP, CSEP, or ESEP Certification
#cjpost
#LI-CJ1
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
The base pay for this position within California, Colorado, Hawaii, New Jersey, the Washington, DC metropolitan area, and for all other states is:
$137,000.00 - $229,000.00
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
IT Systems Administrator
Information technology consultant job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
Information Technology Operations Manager
Information technology consultant job in Pico Rivera, CA
Who We Are:
Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products.
The IT Operations Manager is a hands-on, strategic leader responsible for ensuring performance, reliability, and continual improvement of the company's core IT services. This full-time, on-site position oversees infrastructure, Microsoft 365 administration, service desk operations, cybersecurity, vendor management, and IT project execution.
With a strong foundation in ITIL-aligned service management, Microsoft enterprise platforms, and operational leadership, the IT Operations Manager is expected to implement proactive standards, drive measurable improvements, and support business objectives through effective technology delivery. This role emphasizes high-quality service, system availability, user enablement, and risk mitigation through disciplined execution and innovation.
Specific Responsibilities
Operational Excellence & Governance
Define and monitor KPIs for network uptime, ticket resolution, patching cadence, M365 health, and system availability.
Implement and maintain ITIL-based practices, including Incident, Change, and Configuration Management.
Develop and enforce SOPs, runbooks, and support workflows; lead monthly operations reviews with metrics and exception reporting.
Continually assess and enhance security posture across infrastructure and user endpoints.
Project & Initiative Delivery
Plan and lead technical projects, including infrastructure upgrades, cloud migrations, security enhancements, and system integrations.
Collaborate with internal stakeholders to define requirements, success criteria, and timelines; maintain project documentation and risk logs.
Lead business continuity planning and disaster recovery preparedness, including risk mitigation and alternative communications strategies.
Microsoft 365 Administration
Serve as SME for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune, Security & Compliance).
Drive M365 adoption and collaboration value across the business; respond to alerts and usage trends.
AI & Automation Enablement
Explore and implement AI tools that improve IT efficiency and service delivery.
Partner with business units to identify AI opportunities in workflows, reporting, and support automation.
Establish KPIs to measure AI adoption and impact on performance or cost reduction.
Vendor & Subscription Management
Manage vendor relationships, contracts, SLAs, and escalations for ISPs, managed services, cloud platforms, and enterprise applications.
Oversee licensing and subscription compliance for Microsoft, Adobe Creative Cloud, SQL Server, Windows Server, and more.
Ensure timely support renewals for Meraki, Palo Alto, and other OEMs.
Procurement & Budget Alignment
Track IT spend and align purchase activity with budget targets and refresh cycles.
Proactively seek service improvements and cost-saving opportunities through vendor analysis.
Requirements / Competencies
Minimum 10 years of IT experience with at least 5 in IT operations or infrastructure leadership.
Proven success in managing complex environments that include hybrid infrastructure, Microsoft 365, security platforms, and enterprise networking.
Track record of effective change management, and operational governance.
Hands-on expertise with Microsoft 365 admin center, Intune/Endpoint Manager, Exchange Online, and related PowerShell administration.
Experience leading technical projects delivering on-time, scope and budget.
Experience with security operations, vulnerability management, and compliance.
Excellent communication skills with the ability to communicate across levels.
Passion for proactive excellence, continuous improvement, and business-aligned IT service delivery.
What You'll Get:
Collaborative, innovation-driven environment with a global impact.
Competitive compensation, comprehensive benefits, and professional growth opportunities
Salary Range: Exempt / Salary with a range of $160,000.00 to $185,000.00 annually.
Application Instructions:
Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements.
Additional Data:
The position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position.
Equal Opportunity Employer:
Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Information Technology Risk Manager
Information technology consultant job in Pomona, CA
This hybrid role supports both the organization's information technology operations and its risk management programs. The ideal candidate will ensure reliable system performance, safeguard data and infrastructure, and help manage workplace safety, injury claims, and compliance efforts. This position requires a proactive, detail-oriented professional who can balance technical responsibilities with strong administrative and communication skills.
Essential Responsibilities
Information Technology Operations
Maintain the organization's technology environment to ensure stability, security, and strong end-user support.
Install, configure, and manage operating systems, applications, and various IT hardware.
Troubleshoot issues related to computers, software, and network connectivity.
Support the upkeep of network components, including servers, switches, routers, and firewalls.
Administer user accounts, permissions, and email systems across the organization.
Implement and oversee backup, recovery, and data security procedures.
Track and document IT assets, software licensing, and system configurations.
Assist with system upgrades, technology rollouts, and ongoing IT improvement projects.
Provide user training related to new tools, processes, and IT policies.
Partner with external vendors and service providers when specialized support is needed.
Risk Management
Oversee programs related to workers' compensation, employee safety, and liability exposures.
Manage workers' compensation claims from initial incident reporting through final closure.
Act as the primary contact between employees, management, TPAs, insurance carriers, and medical partners.
Ensure compliance with OSHA requirements, including reporting and recordkeeping.
Coordinate modified-duty and return-to-work processes.
Handle general liability, auto, and property claims.
Conduct investigations related to accidents, incidents, and third-party matters.
Collaborate with legal representatives, adjusters, and internal stakeholders to facilitate timely claim resolution.
Maintain thorough documentation, reports, and claim records.
Develop and support safety initiatives, training programs, and related policies.
Qualifications
Required
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2-4 years of hands-on experience in IT support, systems administration, or related technical roles.
Strong verbal and written communication skills, a professional and positive demeanor, and the ability to work independently or within a team.
Preferred
Master's degree in a relevant discipline.
Skills & Competencies
Broad understanding of IT systems, administration practices, and modern support methodologies.
Familiarity with risk management principles, regulatory compliance, claim processes, and program evaluation.
Ability to problem-solve, collaborate with diverse teams, and handle confidential matters professionally.
Strong organizational skills with the ability to manage multiple concurrent priorities in a fast-paced environment.
Self-directed with the ability to oversee multiple projects at once.
Proficiency with Microsoft Office (Word, Excel, Outlook) and general business software tools.
IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Information technology consultant job in Orange, CA
Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Employment type: Contract to hire
The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations.
Key Responsibilities:
Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.).
Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements.
Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central.
Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations.
Lead or support ERP upgrade and migration projects, including data validation and user training.
Ensure compliance with internal controls and financial reporting standards.
Document system configurations, workflows, and procedures.
Provide end-user support and training for financial modules and related applications.
Qualifications:
Bachelor's degree in computer science, Information Systems, Finance, or related field.
5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules.
Strong understanding of financial processes and accounting principles.
Experience with AL programming, C/AL, and extensions development.
Familiarity with Power BI, Jet Reports, or other reporting tools is a plus.
Excellent problem-solving, communication, and project management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax).
Knowledge of cloud-based ERP deployments and Microsoft Azure.
CPA or accounting certification is a plus but not required.
Information Technology Application Support
Information technology consultant job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Information Technology & Administrative Specialist
Information technology consultant job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
IT Security Analyst
Information technology consultant job in Buena Park, CA
The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements.
DUTIES
Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters.
Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer
Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls.
Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices.
Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency.
Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications.
Participate in IT projects to ensure the security requirements are integrated into system design and implementation.
Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives.
Ensures compliance with internal policies, regulatory requirements, and industry standards.
QUALIFICATIONS
EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security.
SKILLS/ABILITIES
Strong understanding of security principles, technologies, and practices across diverse platforms.
Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals.
Familiarity with banking applications such as Fiserv, Jack Henry, or FIS.
Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences.
Demonstrated problem-solving, analytical thinking, and decision-making skills.
Strong customer service orientation and interpersonal skills.
Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses.
We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
It Director
Information technology consultant job in Orange, CA
About the Opportunity
InfoSend, Inc. - a national leader in secure data processing, print, mail, and digital communication solutions serving public-sector and highly regulated industries - seeks an accomplished IT Director to oversee the company's technology and lead enterprise-wide modernization and innovation initiatives.
The IT Director will oversee all technology operations, software development, cybersecurity, and infrastructure to ensure InfoSend's platforms are secure, scalable and positioned for future growth.
This role is a member of InfoSend's senior leadership team and partners closely with executive management and other senior leaders to align technology strategy with corporate priorities.
Key Responsibilities
Technology Vision & Strategy
Define and execute InfoSend's long-term technology roadmap, aligning innovation and investment with corporate growth objectives
Lead modernization initiatives across data processing, print and mail production systems, and digital delivery platforms
Evaluate emerging technologies to enhance automation, operational efficiency, and client integration capabilities
Serve as the principal technology advisor to executive leadership and provide strategic guidance on infrastructure, cybersecurity, and product evolution
Represent InfoSend's technology vision in client discussions, audits, and industry engagements
Software Development & Programming Oversight
Direct all software and programming functions supporting client implementations, data processing, and system integrations
Oversee development standards, architecture, and secure coding practices to ensure performance and maintainability
Partner with the Programming Manager and cross-functional teams to deliver new solutions, enhancements, and custom integrations that meet client needs
Champion agile methodologies and continuous improvement to accelerate deployment cycles and strengthen delivery quality
Infrastructure, Security & Compliance
Promote InfoSend's cybersecurity and data-protection initiatives, fostering a security-first culture across all teams
Oversee the architecture, maintenance, and scalability of InfoSend's enterprise infrastructure across on-premises environments
Ensure maximum uptime, security, and disaster-recovery readiness for all production systems
Lead InfoSend's cybersecurity and compliance programs, maintaining adherence to SOC 2, HIPAA, and PCI-DSS standards
Manage technology audits, risk assessments, and data-protection initiatives to safeguard client information and proprietary assets
Oversee IT vendor management, contract negotiation, and strategic technology partnerships
Leadership & Organizational Development
Lead a multi-disciplinary technology organization of 20+ professionals
Build, mentor, and inspire a high-performing technology organization spanning infrastructure, programming, cybersecurity, and DevOps disciplines
Foster collaboration between technical and client-facing departments to ensure unified execution and communication
Define performance metrics, service levels, and accountability frameworks that promote excellence and transparency
Partner with HR and the executive team to plan staffing, succession, and professional development for technology personnel
Collaboration & Representation
Collaborate closely with the President and other executives to align technology strategy with business, financial, and operational priorities
Participate in strategic planning, budgeting, and risk-management activities
Engage with clients and partners to present InfoSend's technology capabilities, support audits, and contribute to RFP and compliance documentation
Represent InfoSend at conferences, industry panels, and client meetings as a thought leader in secure communications technology
Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field (Master's or MBA preferred)
10+ years of progressive technology leadership experience, including at least 5 years in a senior leadership role overseeing infrastructure and software development
Proven success managing enterprise-scale environments in highly regulated or data-centric industries
Expertise in Microsoft and Linux infrastructure and server virtualization
In-depth knowledge of software development life cycles, agile methodologies, cybersecurity, and data-protection frameworks
Strong leadership, financial acumen, and communication skills
Employment contingent upon successful completion of a background check and drug screening
Preferred Attributes
Experience in industries governed by strict data-privacy and audit requirements (e.g., healthcare, utilities, insurance, or government)
Demonstrated success in technology modernization or digital-transformation initiatives
Familiarity with print and mail production environments, data workflows, and large-scale client onboarding
Track record of aligning technology investments with measurable business outcomes
Why Join InfoSend
As InfoSend's IT Director, you will define and lead the technology direction of one of the nation's most trusted customer-communication providers. You'll oversee the platforms, systems, and teams that enable secure delivery of millions of critical documents every month across print, mail, and digital channels.
This is a unique opportunity to shape InfoSend's technological future-driving innovation, strengthening security, and ensuring excellence in every client interaction.
Compensation range: $175,000-210,000/year
We offer full benefit package, 401(k) with employer match, paid time off, sick time, and bonuses
IT Support Technician Level 2 (MSP)
Information technology consultant job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
IT Technical Lead
Information technology consultant job in Torrance, CA
Technical Lead - Agile, Scrum, SaaS, PaaS
Responsibilities will include:
Coordinate with project managers to develop budgets and timelines
Oversee the design, testing, and deployment processes
Intervene when development is behind schedule
Coordinate and Organize Dev Work
Keep the backlog clean, scoped, and prioritized
Help define sprint goals and ensure tasks are realistically sized
Translate stakeholder requests into clear action items
Own QA and Delivery Hygiene - QA features before launch and coordinate testing
Log bugs, verify fixes, and handle regressions quickly
Keep track of what's released, what's blocked, and what's broken
Execute Lightweight Technical Work
Skillset:
Bachelor's Degree or equivalent
Minimum of 8 years of experience managing highly complex technical projects involving large teams
Agile Scrum Master Certification preferred
2 years of Agile Scrum Master experience preferred
Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements
Must be extremely knowledgeable in project management tools and techniques
Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information
Excellent understanding of SaaS/PaaS technology components and their deployment.
Excellent project management skills, including planning, tracking, and reporting.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving skills and the ability to mitigate risks effectively.
Experience in maintaining strategic alliances with technology partners.
Excellent communication skills, both written and verbal.
Ability to lead and motivate technical teams to achieve project goals.
Integration support engineer
Information technology consultant job in Culver City, CA
Web Methods
1. Good understanding of IS, Broker, UM, MWS, BPMS, Oracle DB, Unix, SSL certificates
2. Analyse flow services & BPM models for troubleshooting issues
3. Handle deployment activities, including package migrations, configuration updates, and hotfixes
Control M
1. Take action for failures as needed (kill, force-complete, hold etc.)
2. Configure SAP & Unix jobs
3. Calendar updates, Workload policy creations, getting new agents installed & upgrading Control M agents.
4. Work on PagerDuty Configurations
API Gateway
1. Good understanding of AWS components like EC2, Fargate, Elastic search etc.
2. Good understanding of Terraform scripts, REST& SOAP web services
3. Work on API Gateway & API Portal and web Methods flow services.
MFT
1. Configure new participants, adapters & relationships in the application.
2. Good understanding of SSL, PGP, SSH, X509 certificates.
3. Work with Unix scripts & Oracle DB.
4. Work with bTrade vendor for tool related issues
Others
1. Application Support & interface Support
2. Admin activities like server restarts
3. Analyze issues, work with application teams and businesses
4. Work on SOX Audit
5. Co-ordinate between onsite & offshore for better hand-over
6. Good knowledge of UNIX/Linux environments, basic shell scripting, and SQL.
7. Strong communication, analytical, and problem-solving skills
8. Familiarity with REST/SOAP web services, APIs, and middleware integration patterns.
9. Monitor, troubleshoot, and resolve incidents, service requests, and performance issues within defined SLAs, & provide RCA.
10. Support disaster recovery (DR) and high availability (HA) setups and participate in DR drills
Must Have:
8-10 years' experience with web Methods
Good understanding of BPMS, Unix servers, shell scripts & Relational Databases
2+ years of experience with Control M Application, web Methods API Gateway & MFT platform
Strong communication, analytical, and problem-solving skills
Good understanding of REST/SOAP web services & APIs
Strong communication, analytical, and problem-solving skills
DataStage
Good to have skills
Deep understanding of AWS (EC2, Elastic search etc.)
EDI knowledge and understanding of order-to-cash flow
Working knowledge on building & understanding DSP pages
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Information Technology Specialist
Information technology consultant job in Orange, CA
Part-Time IT Specialist (Junior Level)
Hours: ~10 hours/week
Compensation: ~$30/hr
We are seeking a part-time Junior IT Specialist to provide basic technical support and help keep our day-to-day technology running smoothly. This role is ideal for someone early in their IT career who is reliable, organized, and comfortable supporting common hardware, software, and user needs. You will work closely with the team to troubleshoot issues, maintain devices, and assist with routine IT tasks.
Key Responsibilities
Technical Support & Troubleshooting
Provide basic helpdesk support for staff (password resets, connectivity issues, printer setup, etc.).
Set up new laptops/workstations and assist with onboarding/offboarding tasks.
Help maintain an accurate inventory of devices and accessories.
Systems & Device Support
Perform simple updates to laptops, applications, and user accounts.
Assist with Wi-Fi, shared drives, and basic network-related inquiries.
Help keep devices organized, labeled, and functioning properly.
Basic Security & Maintenance
Follow company guidelines for secure access, passwords, and device handling.
Install routine updates/patches under guidance.
Support basic cybersecurity awareness (e.g., reminding staff about phishing precautions).
Vendor & IT Coordination
Coordinate with external IT vendors when needed for advanced issues.
Help track open support tickets and ensure issues are resolved.
Qualifications
1-2+ years of general IT support experience (school, internship, or entry-level work acceptable).
Comfortable troubleshooting Windows or mac OS laptops.
Basic understanding of user accounts, email systems, and common office software.
Strong communication, reliability, and willingness to learn.
Ability to be onsite as needed.
Nice to Have
Experience with Google Workspace or Microsoft 365
Basic networking knowledge (Wi-Fi, routers, printers)
Interest in growing into a broader IT role over time
Field Support Engineer
Information technology consultant job in Irvine, CA
The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals.
Main Responsibilities
Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment.
Be able to perform installation and operation of Intellian products efficiently and effectively.
Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services.
Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities.
Provide onsite support for Intellian ECBU and Maritime business partners globally.
Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite.
Provide technical guidance to internal and external stakeholders for Intellian technical support organization.
Ability to travel at very short notice anywhere globally.
Maintain high standard of professionalism, workmanship and cleanliness on customer site.
Adhere to all safety regulations, perform risk assessment and maintain required PPE.
Work with teams of both internal staff, subcontractors, dealers and customers.
Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager.
Clear, concise daily reporting to internal and external stakeholders.
Control expenditure when travelling on behalf of the company.
Completing and providing RMA forms with stock returns or inventory adjustments.
PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce.
Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed.
Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC.
Required Qualifications & Skills
Qualifications & Requirements:
Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role.
2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
Experience with VSAT installation, commissioning, troubleshooting and repair.
IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc.
Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.
Good computer skills, including Word, Excel, Outlook and Google Docs.
Strong Electrical and mechanical skills.
Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc.
Ability to use forklift (training would be provided).
Ability to adapt to urgent situations and good at working under a timeline pressure.
Preferred Skills & Experience:
3 years' experience in a technical position within the maritime or teleport environment.
Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems.
Experience on satellite communication and other RF technologies.
Written and Verbal skills in English, Spanish, French or Korean.
Salesforce & SAP Experience.
Hours & Place of Work:
Flexibility to work weekends and holidays.
Travel up to 75% domestic and overseas.
Extended travel up to 2 weeks required.
About Intellian:
Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve.
Benefits:
We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
Aerospace System Engineer II
Information technology consultant job in Irvine, CA
L·Garde is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets.
If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you.
A Day in the Life:
We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability.
Key Responsibilities:
Lead systems engineering activities across the project lifecycle, from concept through delivery.
Develop and maintain system requirements, CONOPS, ICDs, and risk matrices.
Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models.
Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met.
Write and review test plans, procedures, and reports; analyze and post-process test data.
Contribute to design trade studies and product development planning.
Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings.
Support proposal writing for advanced aerospace concepts.
Maintain a safe, clean, and organized work area by following 5S and safety guidelines.
Who You Are:
You have a Bachelor's degree in engineering, science, or related technical field.
2-4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs.
At least 2 years in management, project leadership, or team leadership roles.
Proficiency with requirements tracking and management.
Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year.
Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards.
Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred
The ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Top Secret Security Clearance a plus.
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to collaborate across all levels of the organization.
Detail-oriented, organized, and adaptable in a fast-paced environment.
Strong problem-solving mindset and passion for working in a team-driven culture.
What We Offer:
Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies.
Opportunity to wear multiple hats and grow your skill set.
Collaborative and inclusive work culture where your contributions are highly valued.
Competitive salary
Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision
Flexible Spending Account
Retirement and Company Match
Company-Sponsored Life and LTD Insurance
Generous Paid Time Off Policy with up to 4 weeks in the first year.
Robust Paid Holiday Schedule
Pay range: $110,000.00 - $145,000.00 per year
Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience.
L·Garde is an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.
Technical Support Engineer
Information technology consultant job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Systems/Network Administrator
Information technology consultant job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
Descent Systems Engineer
Information technology consultant job in Torrance, CA
In Orbit envisions a world where our most critical resources are accessible when we need them the most. Today, In Orbit is on a mission to provide the most resilient and autonomous cargo delivery solutions for regions suffering from conflict and natural disasters.
Descent Systems Engineer:
In Orbit is looking for a Descent Systems Engineer eager to join a diverse and dynamic team developing solutions for cargo delivery where traditional aircraft and drones fail.
As a Descent Systems Engineer at In Orbit you will work on the design, development, and testing of advanced parachutes and decelerator systems. You will work with other engineers on integrating decelerator subsystems into the vehicle. The ideal candidate for this position will have experience manufacturing and testing parachute systems, a solid foundation of aerodynamic and mechanical design principles as well as flight testing experience.
Responsibilities:
Lead the development of parafoils, reefing systems, and other decelerator components.
Develop fabrication and manufacturing processes including material selection, patterning, sewing, rigging, and hardware integration.
Plan and conduct flight tests including drop tests, high-altitude balloon tests, and other captive-carry deployments.
Support the development of test plans, procedures, and instrumentation requirements to verify system performance.
Collaborate closely with mechanical, avionics, and software teams for vehicle-level integrations
Own documentation and configuration management for parachute assemblies, manufacturing specifications, and test reports.
Basic Qualifications:
Bachelor's Degree level of education in Aerospace Engineering or similar curriculum.
Strong understanding of aerodynamics, drag modeling, reefing techniques, and dynamic behaviors of decelerators
Experience with reefing line cutting systems or multi-stage deployment mechanisms
Experience conducting ground and flight tests for decelerator systems, including test planning, instrument integration, data analysis, and anomaly investigation.
Expertise with textile materials (e.g., F-111, S-P fabric, Kevlar, Dyneema).
Ability to work hands-on with sewing machines and ground test fixtures.
Solid teamworking and relationship building skills with the ability to effectively communicate difficult technical problems and solutions with other engineering disciplines.
Preferred Experience and Skills:
Experience with guided parachute systems.
Familiarity with FAA coordination for flight testing in and out of controlled airspace.
Experience with pattern design tools such as SpaceCAD, Lectra Modaris, or similar.
Additional Requirements:
Willing to work extended hours as needed
Able to stand for extended periods of time
Able to occasionally travel (~25%) and support off-site testing.
ITAR Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
System Engineer/ Technical Advisor - MSP
Information technology consultant job in Buena Park, CA
Client visits in North OC area (around Anaheim or Buena Park, CA)
Salary: $125K-$140K + Bonus | MSP Experience Required
A fast-growing and highly respected Managed Service Provider (MSP) based in La Verne, CA, is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team to service their OC clients. If you're passionate about helping businesses thrive through smart IT strategy, have strong systems/network administration experience, and thrive in client-facing roles-this is your next big step.
As a CTA, you'll be the strategic technical liaison between the MSP and its clients, ensuring their IT environments are not just supported, but aligned with industry standards and evolving business goals. This is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization.
What You'll Do
Own and maintain accurate, up-to-date documentation of client technology environments.
Conduct discovery and assessments (remote and onsite) to align client tech with internal standards.
Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews.
Recommend improvements and modernization strategies based on standards and lifecycle planning.
Act as a technical escalation point for service desk and project teams.
Support strategic initiatives and contribute to the evolution of internal best practices and service delivery.
What You'll Bring
MSP Industry experience is a must.
Experience with systems and network administration in small/mid-sized business environments.
Hands on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.
Strong business acumen and ability to translate technical insight into client value.
Why Join
Paid Certifications - We invest in your growth and technical development.
100% Company-Paid Health, Vision, and Dental Insurance
401K with Company Match
Generous PTO + Bi-Annual Performance Bonuses
Family-Owned Culture - Open-door leadership, direct impact, and a team-first mindset.
Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!
IT Engineer L2 (Managed Services Industry)
Information technology consultant job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility