Information technology consultant jobs in Bloomington, IL

Cullerton Group has a new opportunity for a Systems Administrator 2. The work will be done onsite full-time in East Peoria, IL, with regular travel to the Mossville, IL office as needed. This is a long-term 12-month position that can lead to permanent employment with our client. Compensation is up to $38/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay). Job Summary Cullerton Group is seeking a detail-oriented and tech-savvy Systems Administrator to serve as the first line of support for hardware, software, networking, and shop-floor computing systems. This role provides hands-on troubleshooting, network support, system maintenance, and user assistance across multiple facilities. The administrator will perform updates, manage backups, support cybersecurity initiatives, and ensure users remain productive and connected. This position is ideal for someone who excels in fast-paced onsite environments, enjoys solving technical problems, and values strong collaboration with engineering, manufacturing, and IT teams. Key Responsibilities • Provide Level 1 LAN/WLAN network support, machine control support, and digital display support • Install, deploy, maintain, and administer desktops, laptops, printers, scanners, and related systems • Diagnose and resolve hardware, software, and network issues; replace defective components as needed • Perform data backups, Windows security patching, antivirus updates, and disaster recovery operations • Administer firewall access and support server-related activities • Identify security risks and partner with cybersecurity teams to address vulnerabilities • Track and manage incidents using internal ticketing systems • Maintain SLAs through timely issue resolution and accurate documentation • Create/update knowledge base articles and user-support materials • Communicate technical information clearly to end users • Coordinate with vendors and service technicians as required Required Qualifications • 2-4 years of IT support or systems administration experience • Associate's or Bachelor's degree preferred but not required • 3-5 years of network experience, including basic troubleshooting, pinging devices, and cable checks • Strong customer service, communication, and problem-solving skills • Ability to work independently, manage time effectively, and collaborate with teams • Ability to identify, interpret, and evaluate system and network requirements • Basic hardware/software knowledge and strong troubleshooting capability Preferred Qualifications • Experience supporting shop-floor or manufacturing environments • Experience writing user documentation or support procedures • Familiarity with cybersecurity concepts and risk mitigation • Ability to quickly learn internal systems and tools Why This Role? This position offers the opportunity to support critical onsite operations and partner closely with engineering, manufacturing, and IT teams. You will gain hands-on experience across networking, systems support, cybersecurity coordination, and user interaction while contributing to a fast-moving technical environment. Cullerton Group provides a professional setting with strong growth potential, cross-functional collaboration, and meaningful work that keeps essential operations running efficiently.

One of Swoon's top clients in the Machinery Manufacturing space is looking for a Systems Administrator to join their team, for a 12 month contract out of East Peoria, IL! Duration - 12 months to start Rate - $33/hour W2 The onsite support individual is a detail-oriented, tech-savvy professional who thrives on troubleshooting and delivering exceptional support DAY TO DAY Provide shop floor Level 1 LAN and WLAN network support, machine control support and digital display support Maintain and administer computer networks and related computing environments Perform data backups, Windows patching and disaster recovery operations Perform firewall access administration Provide server support Perform security risk mitigation Work closely with Manufacturing and Facilities engineering staff Collaborate with team members Partnering with Segment CISO on Cybersecurity concerns and vulnerabilities REQUIRED SKILLS 3-5 years of network experience required (demonstrated experience of basic network skills, ping machines, checking network cables). Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills are required. Basic ability to identify, interpret and evaluate system and network requirements

Job Title: SAP EWM Consultant Responsibilities: Define and establish right size processes to enable productive use of resources Configure and maintain SAP S/4 HANA Extended Warehouse Management Design and enhance SAP EWM Inbound processes: ASN data receiving, validation, Transportation mgmt., Goods receipt, Putaway bin determination, Putaway, Returns / reverse logistics, Goods receipt optimization, Receipt from production, FIORI Apps Configure and Maintain Yard management, Cross docking and Replenishment to Production Line Design and implement RFUI, RFID enablement, Quality inspection, GTM integration, Migration tools etc Design and implement Interfaces to Manufacturing Execution and Transportation Management systems Deploy key processes in SAP EWM Outbound processes: Outbound planning, Shipping Cockpit, Picking bin determination, Route determination, Order deployment, Loading & good issues, Production Supply & Consumption, Sequencing of Parts to Lineside, Kit-to-order, Direct outbound delivery etc Required Skills: Functional EWM resources with 8+ years exp, focus on Inbound receiving, putaway, RF picking & Fiori apps Have an expert level background in configuration of SAP EWM module and are familiar with the different Warehousing concepts Have deep understanding of Warehouse Processes including Resource Management, Queue Mgmt, VAS etc Must have SAP-EWM interface experience with Core SAP-ECC modules like SAP-SD, SAP-LE, SAP-MM, SAP-PP, SAP-QM and SAP-WM Communicates effectively - Develops and delivers multi-mode communications that convey a clear message to different audiences. Fosters open communication with all stakeholders. Solution Portfolio Management - Plans, prioritizes, sequences, and manages portfolio of work to maximize delivery of business value

Technical/Functional Skills : The Architecture Team needs an additional resource to lead/represent architecture efforts. Skills/tasks needed include: Think horizontal, not just vertical Translate business process to technical design deliverables Start “high level” design - identify impacted services, applications, processes, etc. Determine the partitioning of business solutions into applications/services and defines applications/services interactions Document and maintain a standardized set of application architecture artifacts Build trust and strong relationships with business partners Transform business needs into current and future states of application architecture deliverables. Work closely with Business Architects and business partners to understand the business needs, vision, and strategy. Work with project teams/working teams to identify areas where there may be integration, continuity, impacts, reuse, and dependencies between efforts. Collaborate with other Application Leads to evaluate optimum reuse, consistency, and business integration opportunities Understand likely impacts of Technical Architecture sectors, such as Security, Application Development, Service Management, and Data, while building application architecture deliverables Communicate with various audiences on architecture design deliverables Align design deliverables with proven internal and external patterns and frameworks where possible Knowledge on Hadoop is preferable . Systems Analyst could be good candidate as wel Additional Information Job Status: Permanent Share the Profiles to ***************************** Contact: ************ Keep the subject line with Job Title and Location

Alabama A&M University seeks a highly motivated, creative, dynamic, and collaborative individual to fill the position of Systems and Security Administrator reporting directly to the Chief Information Security Officer. This position is responsible for the installation, configuration, maintenance, and security of all IT systems and networks within an organization. This role involves monitoring and managing both hardware and software systems to ensure maximum uptime, optimal performance, and protection from internal and external security threats. The administrator also designs, implements, and enforces security protocols and policies to safeguard sensitive information and ensure compliance with industry regulations.Duties and Responsibilities: * Defines and updates security groups and security classes. * Creates user accounts and assign users to groups in Banner and associated systems. * Tests security group membership. * Analyzes and audits security policies and procedures. * Ensures delivery of high-quality service to end-users. Troubleshoots bugs to identify and fix root causes. * Performs a periodical review of the security log table for security breaches. * Configure and manage firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security tools to safeguard the network. * Assist with endpoint device security (laptops, desktops, mobile devices) are protected with antivirus, endpoint detection and response (EDR) software, and encryption. * Regularly monitor network traffic, logs, and system activity for unusual behavior or signs of security breaches. * Manage access of sign-on (SSO), and other access control mechanisms to ensure only authorized users access sensitive data. * Perform routine vulnerability assessments and patch management to address security weaknesses across systems and applications. * Develop and implement incident response plans for managing security breaches or cyberattacks, including root cause analysis and remediation. * Ensure compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS, CMMC) by maintaining secure configurations and performing regular audits. * Provide regular reports on system performance, security status, and incidents to management. * Assist with IT policy review and development. * Proficient in operating systems (Linux, Windows Server, mac OS, FreeBSD, Debian). * Strong knowledge of networking protocols (TCP/IP, DNS, HTTP/S, DHCP, etc.). * Familiarity with security tools such as firewalls, antivirus software, IDS/IPS, SIEM systems. * Scripting skills in PowerShell, Bash, or Python for automation * Typically, full-time, but may require weekends, after-hours work during emergencies, system upgrades, or maintenance windows. * Other duties assigned. Minimum Qualifications: * Bachelor's Degree in Computer Science, equivalent work experience or IT related field and or equivalent work experience or related certificates. * 3-5 years of experience in system administration and IT security. * Experience with both on-premises and cloud-based infrastructure (e.g., AWS, Azure). Preferred Certifications: * CompTIA Security+ (or similar security certification). * Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus. * Microsoft Certified: Windows Server or similar systems certifications. * Cisco Certified Network Associate (CCNA) or other networking certifications are desirable. Knowledge, Skills, and Abilities: * Ability to work under pressure on multiple projects with minimal supervision and within multiple time constraints. * Strong interpersonal and communication skill, both oral and written; proven experience in conflict resolution and collaborative problem solving. * Ability to work in a fast-paced environment with multiple competing priorities. * Ability to establish and maintain collaborative and harmonious working relationships with a variety of students, faculty, staff, and stakeholders. * Commitment to a working environment that values a diverse academic experience, inclusive of students, faculty, and staff of various cultural, socioeconomic, and educational backgrounds. * Ability to work with, articulate the needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including unit staff, subject matter experts, technical staff, administrators, faculty and students.

Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

Job Description IT Manager ???? Salary Range: Job Grade 29 - $125,000 - $168,000 (Exempt) ???? Schedule: Full-time | Must be available 24/7 for critical system support Join our team as an IT Manager and lead the technology that powers our operations! Are you a seasoned IT leader who thrives in fast-paced, high-demand environments? Do you enjoy blending strategic oversight with hands-on technical support? If you're a proactive, solutions-oriented professional with a passion for innovation and enterprise-scale systems, we want YOU on our team! What You'll Do: ???? Technology Strategy & Leadership ✅ Develop and execute the site's IT strategy to align with business goals. ✅ Guide, support, and manage a team of 5 IT employees and 3 contractors. ✅ Drive continuous improvement through policy development, operational recovery planning, and strategic investments in hardware/software. ✅ Lead IT participation in company-wide strategic planning. ???? Infrastructure & Systems Oversight ✅ Oversee enterprise systems: VMware ESX, vCenter, Horizon View, MS SQL Server, Office 365, Power BI. ✅ Manage and support Palo Alto firewalls, Veeam Backup, and VPN technologies. ✅ Administer enterprise backup, networking (IP routing, WAN, fiber optics), and SAN storage (Nimble). ✅ Ensure high availability of systems, including clustering for Microsoft and VMware environments. ✅ Support IBM iSeries, JDEdwards, Epicor ERP 10/Kinetic, and Mitel phone systems. ???? Compliance, Projects & Communication ✅ Maintain software licensing compliance and IT general controls. ✅ Support regulatory compliance using COBIT and/or ITIL frameworks. ✅ Manage enterprise-wide projects using PMBoK standards. ✅ Communicate complex tech issues clearly to executives using non-technical language. ✅ Oversee IT budget and project-related spending with ROI and TCO calculations. What We're Looking For: ???? Experience: 10+ years in IT/IS, with 3-5 years in IT management (manufacturing environment preferred). Hands-on technical experience essential, especially in 24/7 environments. ???? Education: Bachelor's in a technical field required; Master's or MBA preferred. ???? Skills: Proficiency in Microsoft Office, MS Project, Windows Server OS (2008-2025) Strong knowledge of enterprise networking, security (SIEM), and ERP systems Ability to negotiate and manage vendor contracts and SLAs Familiarity with Juniper EX/QFX switching hardware and JunOS a plus ???? Certifications: Advanced IT or Project Management certification strongly preferred. ???? Mindset: Resilient, detail-oriented, and highly adaptable with strong leadership and communication skills. Comfortable working under pressure and on-call around the clock. Why Join Us? ???? Comprehensive Benefits Package - Medical, dental, vision, life insurance, voluntary benefits, FSA, long-term disability, EAP ????️ Paid Time Off - Vacation, sick, personal, and holiday time ???? Retirement Plans - 401(k) with company match ???? Leadership Opportunity - Shape the future of technology for a leading industrial facility Ready to Power the Plant? ???? Apply now and lead the digital transformation that drives our success! ???? We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. What does it mean to live the Caterpillar Experience? It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. Job Summary: This position works directly with application architects to tune infrastructure performance, review and execute architecture changes, and maintain data quality through export, ETL, and data modeling standards. What You Will Do: Daily monitoring of Production Databases (Oracle Enterprise Manager) and Oracle infrastructure / OS level (Nagios, etc) Identification and optimization of long running queries Analysis of Journal Logs utilizing Siemens Journal Workbench Collaboration with Architects/Support on changes Review prior to making changes Tracking of impact to ongoing production performance metrics post changes Tuning / Engagement for development environments Development and optimization of custom python scripts to ingest data into Snowflake Data modeling and data transformation using SQL inside of Snowflake Lead an agency staff to execute data lake projects using engineering and compliance data What You Have: Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Extensive Experience: Manages application-related issues, implications, and approaches with clients. Evaluates key interfaces and interdependencies among core applications systems. Explains features and benefits of core applications for consideration by business units. Implements existing and planned application enhancements in major business units. Tracks data flow between own applications and core applications in other business areas. Plans enhancement, conversion, and retirement strategies for core applications. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: Ensures capture of lessons to be learned from a problem-solving effort. Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate. Contributes to standard practices for problem-solving approaches, tools, and processes. • Analyzes and synthesizes information and devises alternative resolution strategies. Develops successful resolutions to critical or wide-impact problems. Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. Level Extensive Experience: Facilitates application design reviews and walkthroughs. Creates and evaluates technical alternatives for complex applications. Interprets application services such as API; integrates them with technical design. Develops various, distinct and multiple technical application designs. Prepares technical design documents and blueprints for applications. Explores and evaluates application design considerations for multiple technologies. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Extensive Experience: Verifies the proper flow of transactions across all input, output and storage channels or devices. Evaluates interoperability of new systems with existing systems during the beta testing phase. Supervises the testing of complex, multi-platform and distributed applications. Designs processes to ensure that the system meets and maintains requirements and expectations. Coaches end users on the development of test data and test scenarios for system validation. Manages the execution of test plans, including resources, strategies, schedules, processes and tools. Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. Level Working Knowledge: Discovers, analyzes, and resolves hardware, software or application problems. Works with vendor-specific diagnostic guides, tools and utilities. Handles calls related to product features, applications, and compatibility standards. Analyzes code, logs, and current systems as part of advanced troubleshooting. Records and reports specific technical problems, solving processes and tools that have been used Top Candidates Will Also Have: Previous Teamcenter design engineering and Teamcenter compliance systems experience with BoM knowledge Previous Snowflake architecture and execution knowledge Previous data governance and data quality knowledge High level of customer focus with professional communication skills. Demonstrated quick and clear decision-making skills, strong people management, and a focus on developing others. Self-starter with strong technical leadership skills and business acumen. Able to communicate technical information effectively with management, work groups, and others within the business and supply base. Teamcenter Infrastructure Performance Review and execution of architect changes Teamcenter Extract EDL Ingestion EDL Object EDL Data Mart What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). Additional Info: The ideal location for this role is East Peoria, IL or Dallas, TX This position requires the employee to work a 5-day-a-week schedule in the office. This position may require 10% travel. About Caterpillar - Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 10, 2025 - December 28, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Job DescriptionSalary: $16.25-$20.00/hr. Information Technology 1 Encompasses all aspects of sourcing, installing, and maintaining company networking systems, company computers, software, and other equipment and processes to store, process, retrieve, transmit, and protect confidential and proprietary information. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) EVALUATED COMPETENCIES Productivity Cooperation Safety Compliance Accuracy/Quality Initiative Self-Motivated Attendance Accountability Goal Oriented Decision Making Reliability Detail Oriented Education & Experience:Associate degreeor High School / GED with two to four years of related experience approved by management. Why Join ICS? Paid Holidays Comprehensive health, dental, and vision plans Company-provided Short-Term Disability and Life Insurance. 401(k) plan with a generous match. Were committed to supporting our team with valuable benefits that grow with you.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off immediately available upon hire Vision insurance Hybrid Schedule

At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years' experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartz's commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

Job Title: Systems Engineer Employment Type: Full-Time Salary Range: $40,000 $70,000 per year, based on experience and qualifications About the Role IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key Responsibilities Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware) Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools Support and manage disaster recovery and business continuity solutions Maintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix) Document systems and provide technical consulting, reviews, and recommendations Communicate with clients regarding project progress, planned maintenance, and service incidents Additional Duties Ensure a high standard of customer service and satisfaction Collaborate with team members and escalate complex issues as needed Gain a deep understanding of client business needs and how technology aligns with their goals Accurately track time, tasks, and expenses in the ticketing system Stay current with industry trends, tools, and certifications Qualifications Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP) Strong communication, diagnostic, and troubleshooting skills Ability to manage multiple tasks and shift priorities in a fast-paced environment Proficient with IT service delivery tools and remote support systems Self-motivated with a strong attention to detail and desire to learn Compensation & Benefits Salary:$40,000 $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment) : Health insurance allowance up to $400/month Employer-paid group life insurance policy valued at $100,000 3% employer match on retirement savings plan Aflac individual accident insurance High-speed internet reimbursement up to $40/month $40/month cellular phone allowance 8 paid holidays annually Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

Job Description IT SYSTEMS ADMINISTRATOR Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **What does it mean to live the Caterpillar Experience?** It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. **Job Summary:** This position works directly with application architects to tune infrastructure performance, review and execute architecture changes, and maintain data quality through export, ETL, and data modeling standards. **What You Will Do:** + Daily monitoring of Production Databases (Oracle Enterprise Manager) and Oracle infrastructure / OS level (Nagios, etc) + Identification and optimization of long running queries + Analysis of Journal Logs utilizing Siemens Journal Workbench + Collaboration with Architects/Support on changes + Review prior to making changes + Tracking of impact to ongoing production performance metrics post changes + Tuning / Engagement for development environments + Development and optimization of custom python scripts to ingest data into Snowflake + Data modeling and data transformation using SQL inside of Snowflake + Lead an agency staff to execute data lake projects using engineering and compliance data **What You Have:** + **Core Application Systems:** Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. + Level Extensive Experience: + Manages application-related issues, implications, and approaches with clients. + Evaluates key interfaces and interdependencies among core applications systems. + Explains features and benefits of core applications for consideration by business units. + Implements existing and planned application enhancements in major business units. + Tracks data flow between own applications and core applications in other business areas. + Plans enhancement, conversion, and retirement strategies for core applications. + **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. + Level Extensive Experience: + Ensures capture of lessons to be learned from a problem-solving effort. + Organizes potential problem solvers and leads problem resolution efforts. + Uses varying problem-solving approaches and techniques as appropriate. + Contributes to standard practices for problem-solving approaches, tools, and processes. + - Analyzes and synthesizes information and devises alternative resolution strategies. + Develops successful resolutions to critical or wide-impact problems. + **Application Design, Architecture:** Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. + Level Extensive Experience: + Facilitates application design reviews and walkthroughs. + Creates and evaluates technical alternatives for complex applications. + Interprets application services such as API; integrates them with technical design. + Develops various, distinct and multiple technical application designs. + Prepares technical design documents and blueprints for applications. + Explores and evaluates application design considerations for multiple technologies. + **System Testing:** Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. + Level Extensive Experience: + Verifies the proper flow of transactions across all input, output and storage channels or devices. + Evaluates interoperability of new systems with existing systems during the beta testing phase. + Supervises the testing of complex, multi-platform and distributed applications. + Designs processes to ensure that the system meets and maintains requirements and expectations. + Coaches end users on the development of test data and test scenarios for system validation. + Manages the execution of test plans, including resources, strategies, schedules, processes and tools. + **Technical Troubleshooting:** Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. + Level Working Knowledge: + Discovers, analyzes, and resolves hardware, software or application problems. + Works with vendor-specific diagnostic guides, tools and utilities. + Handles calls related to product features, applications, and compatibility standards. + Analyzes code, logs, and current systems as part of advanced troubleshooting. + Records and reports specific technical problems, solving processes and tools that have been used **Top Candidates Will Also Have:** + Previous Teamcenter design engineering and Teamcenter compliance systems experience with BoM knowledge + Previous Snowflake architecture and execution knowledge + Previous data governance and data quality knowledge + High level of customer focus with professional communication skills. + Demonstrated quick and clear decision-making skills, strong people management, and a focus on developing others. + Self-starter with strong technical leadership skills and business acumen. + Able to communicate technical information effectively with management, work groups, and others within the business and supply base. + Teamcenter Infrastructure Performance + Review and execution of architect changes + Teamcenter Extract + EDL Ingestion + EDL Object + EDL Data Mart **What You Will Get:** Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). **Additional Info** : + The ideal location for this role is East Peoria, IL or Dallas, TX + **This position requires the employee to work a 5-day-a-week schedule in the office.** + This position may require 10% travel. **About Caterpillar -** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Summary Pay Range:** $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** December 10, 2025 - December 28, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

The Network Administrator reports to the Network Infrastructure Manager and will provide support with diagnosing and resolving any potential network issues. Support, maintenance and optimization of core network services, devices, and communications systems. Provide installation and support of server hardware, Microsoft server operating systems, Microsoft Active Directory, VMware, Microsoft Exchange, and a strong working knowledge of IP networks is preferred. Assist in designing, purchasing, and configuring new equipment for network expansion. Researching new products and technologies, network security/redundancy/performance. Monitor, troubleshoot, and maintain voice and data networks (LAN, WAN, wireless, and VoIP) devices such as phones, switches, and routers. Excellent customer support skills as well as the ability to work in a team environment. This is a regular, full-time, salaried, benefits-eligible position, and it is campus-based. The Network Administrator will participate in a rotating coverage schedule on university holidays, after hours and weekends. Essential Duties and Responsibilities: * Assist with the operation and maintenance of the IT environment. * Performs diagnostics of network issues, provides support for service desk staff. * updates and maintains network documentation, assigns IP addresses, saves device configurations. * Performs physical security review for network assets and makes recommendations for the layout and location of network components, equipment, cabling, and wiring * Responsible for installation, administration, and testing of network servers, operating system software, printers, AV equipment, cabling, and other related network components/equipment. * Ensure security through access controls, backups and firewalls * Assist with day to day cable pulls/cross-connects/terminations. * Perform day to day moves, adds, and changes on VoIP phone systems. * Assist with new site/new system installations. * Assist with Wi-Fi deployments, testing and hardware replacements, as well with network LAN/WAN. * Offer Tier 2 support for IT Infrastructure related services tickets as necessary. * Work with Cloud & Infrastructure Team when implementing new server technologies * Participate in appropriate in-service and workshop programs and attend any required meetings * Support and monitor data center and monitoring equipment. * Performs miscellaneous job-related duties as assigned. Minimum Position Requirements (including certifications, licenses, etc.): * Bachelor's degree or equivalent work experience. * At least 4 years of working experience within infrastructure and/or service desk or related area. * Must be able to safely lift up to 75 pounds in support of hardware installations. Knowledge, Skills and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of system security (Firewall/threat management/patch management) and data backup/recovery * Knowledge of customer service standards and procedures * Must be able to troubleshoot basic Network related problems * Ability to simultaneously coordinate and complete multiple projects * Ability to make administrative/procedural decisions and judgments * Knowledge of Enterprise Telecommunications Infrastructure including VoIP systems, Cloud-based technologies, PBX (Nortel and others) phone switches, Call Center Management, IVR systems, Call Routing and reporting software * Demonstrated working knowledge of Windows and Linux servers

Job Title: Systems Engineer Employment Type: Full-Time Salary Range: $40,000 - $70,000 per year, based on experience and qualifications About the Role IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key Responsibilities Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware) Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools Support and manage disaster recovery and business continuity solutions Maintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix) Document systems and provide technical consulting, reviews, and recommendations Communicate with clients regarding project progress, planned maintenance, and service incidents Additional Duties Ensure a high standard of customer service and satisfaction Collaborate with team members and escalate complex issues as needed Gain a deep understanding of client business needs and how technology aligns with their goals Accurately track time, tasks, and expenses in the ticketing system Stay current with industry trends, tools, and certifications Qualifications Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP) Strong communication, diagnostic, and troubleshooting skills Ability to manage multiple tasks and shift priorities in a fast-paced environment Proficient with IT service delivery tools and remote support systems Self-motivated with a strong attention to detail and desire to learn Compensation & Benefits Salary: $40,000 - $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment) : Health insurance allowance up to $400/month Employer-paid group life insurance policy valued at $100,000 3% employer match on retirement savings plan Aflac individual accident insurance High-speed internet reimbursement up to $40/month $40/month cellular phone allowance 8 paid holidays annually Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount program Flexible spending account Health insurance Health savings account Life insurance Paid time off at hire date Referral program Vision insurance