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  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Information technology consultant job in Madison Heights, MI

    Job title: IT Field Technician Duration: 12+ months Location: Madison Heights MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 3d ago
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  • Information Technology Field Technician

    Hcltech

    Information technology consultant job in Detroit, MI

    Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $40k-71k yearly est. 3d ago
  • System Administrator

    Infostride

    Information technology consultant job in Detroit, MI

    Job Title: Systems Administrator 3 (Engineer) Duration: 6 months (possibility of extension or hire) Interview Process: 1 round, Virtual/Online Key Responsibilities • Implement and support projects as required to meet TS goals and objectives. • Implement, manage, maintain, and support the System Architecture solutions. • Provide 24x7x365 support resolution for enterprise hardware and software as needed. • Create and maintain standard operating procedure (SOP) documentation. • Provide reports and metrics for performance analysis and growth planning. • Establish a Preventive Maintenance (PM) schedule and execute planned activities. • Provide technical and operational guidance to staff and contractors as needed. • Work onsite every day (M-F). • Perform related duties as directed. Education Requirement • B.S. in Computer Science, Engineering, or related field. OR • High School Diploma with minimum 4 years of demonstrated experience working in an enterprise infrastructure environment in addition to the time required in the Minimum Qualifications. Minimum Qualifications 1) 4+ years experience with end-to-end management of: Microsoft Server Platforms • Windows Server 2019 / 2022 OS • Windows SQL Server Microsoft Software Services • Windows Desktop OS • Microsoft 365 • Defender Microsoft Management Services • Active Directory • Microsoft Endpoint Configuration Manager (SCCM) • Microsoft Intune • PowerShell Microsoft Azure Cloud Services • Azure AD • Azure CLI • Azure Governance Dell Physical Servers and Storage • PowerEdge MX740C, R660, R760 • Compellent SC200 • StreamVault SVS-7020E and SV-7040EX • vx Rail E5 VMware Platforms • ESXi • vCenter • vSphere 2) 3+ years experience with end-to-end management of: • Pure Storage arrays o FlashArray // X20R3 and C50R4 o Pure1 management o ActiveCluster • Veeam Enterprise Backup and Recovery Services • File and Print Services • Data Center Installation (Rack & Stack) 3) 2+ years experience • Creating solution designs that integrate server, storage, backup, management, and security (virtual and physical) into existing enterprise environments. 4) Physical Requirement • Ability to regularly lift 30 lbs. Preferred Qualifications • VMware vSAN • Wasabi Cloud • Azure Co-Pilot AI • Certificate Authorities • Disaster Recovery Services - testing, planning, and documenting • Working knowledge or experience with: o Recast o ManageEngine o ServiceNow o SolarWinds o Adobe • General knowledge or experience with information security concepts and practices • General knowledge or experience with Oracle Cloud Infrastructure (IaaS/PaaS) • General knowledge or experience with Linux and DevOps technology stacks • General knowledge or experience with Container technology platforms • Basic understanding of emerging technologies such as AI/ML and IoT Preferred Certifications • Microsoft 365 Certified: Administrator Expert • Microsoft Certified: Azure Solutions Architect Expert • Microsoft Certified: Windows Server Hybrid Administrator Associate • VMware Certified Design Expert - Data Center Virtualization (VCDX) • VMware Certified Advanced Professional - Data Center Virtualization (Design/Deploy) • VMware Certified Technical Associate (VCTA) • VMware Certified Specialist - vSAN 2024 • Pure Storage Certified (Architect, FlashArray, Implementation, Migration, Data Storage) • Dell Certified PowerEdge Operate 2023 Proven Professional • Dell Certified PowerScale Deploy 2023 Proven Professional • VEEAM Certified Engineer (VMCE)
    $61k-80k yearly est. 4d ago
  • SAP Consultant

    Akkodis

    Information technology consultant job in Allen Park, MI

    Akkodis is seeking a SAP EWM Consultant for a Contract job with a client in Allen Park, MI. "The ideal candidate should have at least 7 years of experience performing end-to-end implementations of SAP EWM as a core consultant." Rate Range: $65/hour to $67/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. SAP EWM Consultant Job responsibilities include: Gather, analyze and understand business requirements to successfully design and implement SAP EWM solutions Configure and customize SAP EWM modules based on customer specifications, ensuring alignment with industry best practices Collaborate with cross-functional teams to integrate SAP EWM with external systems, ensuring seamless data flow Provide expert guidance on EWM functionality, offering recommendations for process improvements and optimizations Conduct workshops and training sessions for end-users, empowering them to effectively utilize SAP EWM features and functionalities Desired Qualifications: Bachelors in technology, computer science, information systems or a related field 7 years of experience performing end-to-end implementations of SAP EWM as a core consultant 7 years of experience configuring SAP EWM 7 years of experience documenting warehouse/business processes and best practices 7 years of experience using project tracking tools such as Jira or Rally If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ******************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $65 hourly 3d ago
  • IT Administrator

    Nikon Metrology, LLC

    Information technology consultant job in Brighton, MI

    Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the companys IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? Youd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associates degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS Well take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as protected veterans. PI282b633d1f19-31181-39525406
    $59k-82k yearly est. 8d ago
  • IT Support Technician

    Ohm Advisors 4.1company rating

    Information technology consultant job in Ann Arbor, MI

    Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1
    $36k-47k yearly est. 25d ago
  • AV\/IT Senior Technician

    Renvisioning Technology

    Information technology consultant job in Canton, MI

    AV\/IT Senior Technician REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company AV\/IT Design and Integration Video Collaboration Networking Service and Support Education Minimum of High school or trade school graduate Needed Certifications: CTS or CTS\-I, OSHA Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications. Looking for a quick learner that is self\-motivated! Requirements Ability to work independently with no supervision Strong understanding of construction and job sites Deep technical knowledge of AV and IT A valid driver license, with a clean driving record Reliable transportation with valid insurance Attention to detail Excellent communications skills Proficiency with Windows and MacOS Ability to lift 50lbs or more Work from ladders or lifts Occasional after hours and weekend scheduled projects Duties and Responsibilities Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc.. Maintain a safe working environment Pull low voltage cabling through conduit and other locations Terminate connectors of various connections Build, wire, and troubleshoot equipment racks Work with programmers and QC teams to insure project completion Mentor Technicians and Jr. Technicians Keep warehouse area and work stations cleaned and organized Perform other duties as assigned Growth Opportunities After a waiting period, ability to work on becoming industry certified REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry Benefits Paid Vacation Paid Holidays Medical\/Dental Bonus program Gym Membership At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
    $41k-81k yearly est. 60d+ ago
  • Head of IT Support (Governance, Security, and Planning)

    Hitachi Astemo Ohio Manufacturing

    Information technology consultant job in Farmington Hills, MI

    The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
    $83k-117k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    The Mannik & Smith Group 3.7company rating

    Information technology consultant job in Toledo, OH

    Job DescriptionDescriptionThe Mannik & Smith Group, Inc. (MSG) is a people focused, award-winning, full-service consulting firm that offers a wide array of services including civil and geotechnical engineering, environmental consulting, planning, landscape architecture, agriculture, surveying and construction support. Our talented staff of more than 450+ professionals deliver integrated planning, design, engineering and construction solutions. Due to MSG's continued growth, a new opening is available for an IT Systems Administrator to assist with our company. As an IT System Administrator, you will be responsible for the installation, configuration, maintenance, and troubleshooting of the organization's IT infrastructure. This includes hardware, software, networks, and other related systems. You will ensure the smooth operation of all IT systems, providing technical support to users and collaborating with other IT professionals to implement and optimize IT solutions. Key Responsibilities Install, configure, and maintain hardware and software components of the IT infrastructure, including servers, desktops, laptops, printers, routers, switches, and other peripherals. Monitor system performance and troubleshoot issues to ensure high levels of availability and reliability. Perform regular system backups and implement disaster recovery plans to minimize downtime in case of system failures. Manage user accounts, permissions, and access rights in accordance with security policies and procedures. Provide technical support and training to engineering staff, assisting them with software installations, configurations, and usage. Collaborate with other IT team members and departments to design and implement IT projects and initiatives. Skills, Knowledge and Expertise Bachelor's degree in computer science, information technology, or related field. 2+ years of relative work experience Strong knowledge of Microsoft Windows Server, Microsoft365 and desktop operating systems. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Benefits 401(k) w/ company match Health insurance w/ HSA option, Vision, Dental, Life Flexible schedule Paid time off Referral program Tuition reimbursement Catalytic Coaching - Employees draft a development plan aimed at improving contributions in their current job and increasing the potential for other opportunities. MSG is all about bringing out the best in people at work! It is the policy of our company to follow equal employment opportunity procedures in compliance with federal, state and local criteria. We will provide all applicants for employment, and all employees, with equal opportunity without regard to race, color, religion, national origin, age, sex, height, weight, marital status, arrest record, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, military or veteran status, and/or any other protected classes covered by any local, state and federal laws.
    $60k-78k yearly est. 25d ago
  • Information Technology Group - Database Administration

    General Motors 4.6company rating

    Information technology consultant job in Warren, MI

    Business systems administrator and digital security lead This is a business facing position that encompasses end user support for systems including: digital asset management & security, Microsoft collaboration tools and various reporting exercises. Additional responsibilities include assisting with system enhancements and rollouts. Major Duties / Responsibilities: Act as expert with respect to system tool capability and best practices Lead the development of processes and standards Participate in subject matter specialist meetings Inform global team and stakeholders of updates and issues Lead activities for requirements gathering and documentation of user stories Lead the development of system enhancements with GMIT, technology vendors and stakeholders Participate in testing and system evaluations (Lab testing, Pilot, etc.), and provide feedback Mentor and train users in the Design Center community Provide advanced technical support and troubleshooting services Perform security audits on systems to ensure compliance Approve file sharing systems access requests General Qualifications: Project management High level of oral and written communication skills High level of interpersonal skills to work independently and effectively with others Self-motivated, ability to set own tasks/goals and meet deadlines on-time with quality Ability to negotiate and work through conflict Understanding of Design creative process and deliverables (GVDP) Demonstrated technical and professional skills in job-related area required High level analytical ability where problems are unusual and complex Knowledge of Design software and systems as it pertains to storing and sharing files Knowledge of managing file types containing images, photographs, math data, videos and animations Knowledge of managing highly confidential and secret file content Possesses the ability to embrace change and drive continuous improvement Education / Training: Bachelor's Degree in Computer Science or management of informations systems, or equivalent experience Experience: 5 - 7 years in managing systems and databases High proficiency in Office 365 Proficiency in digital asset management 5 - 7 years managing system security process for highly confidential and secret data High proficiency in digital security process, policy and detections Advance knowledge in Access control lists (ACL) and project level security Requirement gathering / co-develop solutions with GMIT Use case development 5 - 7 years leading and managing projects Knowledge in training and technical writing The following is a plus: PowerApps PowerAutomate PowerShell Familiarity with GM Systems: P2P, GDM, D2 SQL GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $92k-110k yearly est. Auto-Apply 4d ago
  • IT End User Computing Technician (It)

    Genesee County Michigan 4.1company rating

    Information technology consultant job in Flint, MI

    Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B) A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field. -OR- Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems. B. Minimum Certification Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: Assist in deploying and maintaining end user computing management systems for software deployment and patching. Deploy and maintain end user computing devices and peripherals. Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems. Update documentation as it relates to configuration, processes, system changes, service records and security configuration. Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software. Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches. Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry. Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems. Ensure consistent documentation, training and certification on systems, processes and Procedures. Please see the attached job description for more details.
    $39k-51.5k yearly 11d ago
  • IT Administrator

    Nikon Metrology, Inc.

    Information technology consultant job in Brighton, MI

    Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
    $59k-82k yearly est. Auto-Apply 10d ago
  • IT GRC Program Administrator II

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Information technology consultant job in Pontiac, MI

    As an IT GRC Program Administrator II at UWM your focus will be to lead information security initiatives that minimize risk and maximize compliance by facilitating assessments, managing audit fulfillment and remediation of risks, governing of business data and records, monitoring adherence to information security controls and compliance standards, supporting business continuity and disaster recovery compliance, leading specific security initiatives, and coaching and mentoring to improve information security awareness and standards. Plan, coordinate, perform and report on work assignments based on assessments and priorities established by the Information Security Team Lead. WHAT YOU WILL BE DOING * Translating IT controls informing clients and team members on technical, policy, and functional issues. * Experience in Policy, Procedure, and standards documentation, review, and creation * Research Policy, Procedure, and standards documentation, review, and creation * Develop and administer training and awareness initiatives * Support, mentor, and coach team members * Support Audits and Preparing audit responses for both internal and external agencies * Support, Evaluate, and research compensating security controls WHAT WE NEED FROM YOU Must Have Qualifications: * Bachelors Degree in IT, Computer Science, Technology, Engineering, and Mathematics, or Business Administrationor Relevant Certifications from SANS, ISACA, CompTIA, ISC2, etc. * 2 to 4 years of experience analyzing cybersecurity control effectiveness * 2 to 4 years Risk Management, Disaster Recovery and Business Continuity Planningor Cyber Secutiry Managment * Understanding of Security Frameworks, Regulations, and standards. Including but not limited to, NIST, CIS, COBIT, SOC, etc. * Understanding of Federal and State Regulations, i.e. SOX, SOC 1 & 2, NYDFS, CCPA, HIPAA, etc. * Control Assessment Techniques, such as questionnaires, On-site visits, and Penetration Testing. * Excellent oral, written, negotiation, and presentation skills * Ability to communicate complex concepts * Strong analytical and critical thinking skills, with ability to achieve goals * Self-directed, and able to work independently * Demonstrated aptitude for learning modern technologies * Ability to prioritize and manage multiple concurrent projects, and work within critical timelines * Strong leadership, interpersonal, and organizational skills * Ability to work within a fast-paced team environment, effective interacting with internal and external personnel * Demonstrated experience identifying potential opportunities and process improvements * High degree of literacy in information system development processes, end-user computing controls, cloud systems implementation, infrastructure management, and information security practices * Onsite Presence required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $75k-94k yearly est. Auto-Apply 7d ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services, LLC

    Information technology consultant job in Detroit, MI

    Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ
    $59k-83k yearly est. Auto-Apply 60d+ ago
  • Junior IT Systems Administrator

    Ancor Automotive

    Information technology consultant job in Troy, MI

    The Jr. IT Systems Administrator will support day-to-day IT operations while also playing an active role in researching, testing, and helping implement new technologies that improve performance, security, and efficiency across the organization. You must be excited about technology and eager to help modernize and improve our IT environment. This role is ideal for someone early in their IT career who enjoys learning, experimenting with new tools, and contributing ideas that move the company forward. This position reports to the Sr. Manager, Data & Tech. This opportunity is for local candidates only - in person attendance required for role - authorized to work in the US permanently. Key Responsibilities: Help evaluate and introduce new technologies, tools, and automation solutions Collaborate with internal teams to understand technology needs and recommend solutions Implement and maintain appropriate monitoring and alerting to minimize outages Install, upgrade, and support server hardware until automated Install, upgrade, and support server OS and application software until automated Support Grid4 Managed Phone System Support Facility Access and Alarm Systems Support Disaster Recovery Solutions Install and upgrade anti-virus software Install, upgrade, and support LAN and WAN infrastructure (cabling, wireless access points, switches, routers, and firewall) Monitor and troubleshoot network, server or application performance issues Install, upgrade, and administer enterprise monitoring tools Manage all system backups and restores Implement network, host, and SQL Server security policies Manage remote access Work with IT and Operations groups to allocate server resources Manage SQL Server physical layer maintenance (ex: DB backup and restores, log file cleanup routines, disk space availability) with assistance of contracted company Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. Track support calls using a call tracking application Track hours spent using an hour tracking application Contribute to the Technical Support Department's Quality Certification Available for on-call support 24 x 7
    $59k-83k yearly est. 19d ago
  • IT Infrastructure Administrator

    Forte Belanger 4.0company rating

    Information technology consultant job in Sterling Heights, MI

    A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Infrastructure Administrator is responsible for supporting, maintaining, and improving the organization's network and server environments across both on-premise and cloud platforms. This role provides Tier 2/3 escalation support for the IT Support team and is critical to ensuring the availability, performance, and security of infrastructure services. The ideal candidate is a hands-on generalist across infrastructure technologies with deep expertise in one or two core areas such as networking, cloud platforms, or systems administration. * Administer and support on-premises and cloud-based server environments (Windows/Linux). * Manage and troubleshoot enterprise network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, and switching. * Act as escalation support for complex infrastructure issues from the IT Support team. * Monitor system performance, availability, and capacity; proactively address issues. * Implement and maintain backups, disaster recovery, and high-availability solutions. * Support cloud infrastructure services (IaaS/PaaS), including resource provisioning and optimization. * Partner with security teams to implement patching, access controls, and infrastructure security standards. * Participate in infrastructure projects, including upgrades, migrations, and modernization efforts. * Maintain accurate technical documentation, diagrams, and standard operating procedures. * Identify opportunities for automation, standardization, and operational improvement. * Recruit and develop high-performing technical teams. * Performs other related duties as assigned. Ingredients for Thriving: * 5+ years of experience in IT infrastructure or systems administration roles. * Hands-on experience with both on-premises and cloud infrastructure environments. * Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching). * Experience supporting Windows Server and/or Linux systems. * Ability to troubleshoot complex, cross-technology infrastructure issues. * Experience serving as Tier 2 or Tier 3 support in an enterprise environment. * Strong documentation and communication skills. * Deep expertise in one or two infrastructure domains (e.g., networking, Azure, virtualization). * Experience with virtualization platforms (VMware, Hyper-V, or cloud equivalents). * Familiarity with security, monitoring, backup, and automation tools. * Relevant certifications (Azure, Microsoft, VMware). Location(s) & Logistics: * Prolonged periods of sitting at a desk and working on a computer. * The role will be hybrid with locations in Sterling Heights and Troy. * Occasional Travel is required for this role to visit customer sites and warehouses Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) * Paid Parental Leave * Generous PTO Policy * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1
    $59k-70k yearly est. 26d ago
  • IT Senior Support Analyst

    Freudenberg 4.3company rating

    Information technology consultant job in Howell, MI

    Working at Freudenberg: We will wow your world! Responsibilities: Shape IT service strategy by providing subject matter expertise and aligning services with business needs. Support design & architecture with technical input to ensure effective, feasible solutions. Contribute to governance by helping maintain compliance with standards, policies, and guidelines. Lead service implementation & transition, ensuring smooth handover and stakeholder coordination. Manage daily operations to maintain stable, secure, and efficient IT service performance. Drive continuous improvement to enhance service quality, reliability, and efficiency. Maintain accurate documentation and promote effective knowledge sharing across teams. Support resource & financial planning by providing insights on staffing, cost control, and budgets. Assist with escalations by offering technical expertise for timely issue resolution. Participate in service‑related projects, ensuring delivery aligned with goals and standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience, combined with several years of relevant work experience. 3 years of experience in managing or supporting Service Desk activities, Workplace Life Cycle, Client Configuration, Mobile Device and / or Client Access & Policy services. Proficiency in IT FrontEnd Services, processes and tools. Strong understanding of ITIL processes. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Chem-Trend Limited Partnership
    $86k-111k yearly est. Auto-Apply 6d ago
  • Operational Technology (OT) Systems Engineer

    Auria 3.9company rating

    Information technology consultant job in Southfield, MI

    Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide. We are currently searching for an Operational Technology (OT) Systems Engineer to join our global IT team. The OT Systems Engineer position can be located at any of our North America plants and will be determined based on the successful candidate's location. Operational technology is hardware and software that detects or causes a change, through the direct monitoring and/or control of physical devices, processes and events. For Auria, this includes industrial control devices (ICS), supervisory control and data acquisition (SCADA) systems, programmable logic controllers (PLCs), and human-machine interfaces (HMIs) in our manufacturing facilities. This role will focus on enhancing OT device data acquisition, management, and operational processes while bringing enterprise IT and cybersecurity best practices to the shop floor. The ideal candidate will bring strong technical leadership experience in industrial environments with a deep understanding of IT/OT convergence in a manufacturing environment. What you will do: Technical Leadership: Plan and execute projects focused on supporting plant staff in integrating shop floor equipment with business systems to improve overall operational effectiveness. Coordinate with cross-functional technical resources (IT, cybersecurity, maintenance, engineering, operations, and others) to ensure project milestones and goals are achieved. Stay current with emerging technologies and trends in industrial automation, Industrial IoT (IIot) data analytics, and OT cybersecurity. System Integration: Establish and implement data collection frameworks for OT environments, enabling real-time monitoring and historical analysis. Support predictive maintenance, process optimization, and quality improvement initiatives through data analytics. Define data inputs and outputs that support AI-driven insights, in collaboration with data management and automation teams. Coordinate the implementation of AI tools that enhance operational efficiency. Develop and maintain documentation for system architecture, configurations, and operational procedures. Information Technology: Instill enterprise IT best practices in the manufacturing OT environments. Collaborate with cybersecurity teams to assess risks, implement security controls, and ensure compliance with relevant standards. Support operations teams in responding to security incidents, vulnerabilities, and anomalies. Communication & Training: Serve as the primary liaison between vendors, internal stakeholders, and technical teams. Develop and deliver training sessions for stakeholders, ensuring technology adoption and operational effectiveness of the integrated systems. Other duties as assigned. What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options. Parental Leave and Adoption and Surrogacy Benefits for salaried employees. Tuition Reimbursement available for eligible employees to continue education. Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%. Salary Continuation & Long Term Disability (LTD). What you will bring: Bachelor's degree in Engineering, Information Systems, Industrial Technology, or a related field, preferred. Five (5) or more years of experience in technical leadership within manufacturing, industrial automation, or IT/OT integration. Minium of ten (10) years in a role focused in IT, OT, and/or control systems. Proven experience integrating manufacturing OT systems with ERP/MES systems, preferably Plex and Plex MES Automation and Orchestration (Plex A&O, formerly Mach2). Travel Requirements: This position will require up to 50% travel to North America plants, including Mexico. Knowledge, Skills, and Ability: Exceptional communication, stakeholder management, and organizational skills. Expertise in global Industrial IoT (IIot) platforms, with PTC Kepware proficiency being highly preferred. Strong understanding of OT systems, industrial network protocols, and shop floor technologies (e.g., SCADA, PLCs, sensors). Experience with Industry 4.0, IIoT, and smart manufacturing initiatives. Familiarity with CMMS/EAM platforms, predictive maintenance strategies, and equipment performance monitoring. Understanding of how to apply IT best practices to OT environments, to include asset management, change management, disaster recovery planning, and others. Experience with Zero Trust frameworks and cybersecurity tools (e.g., firewalls, NAC, SIEM). Hands-on experience with visualization tools (e.g., Power BI, Ignition, or similar). When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
    $84k-114k yearly est. Auto-Apply 6h ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Information technology consultant job in Sterling Heights, MI

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.50/Hour
    $20.5 hourly 4d ago
  • Information Technology Field Technician

    Strategic Staffing Solutions 4.8company rating

    Information technology consultant job in Novi, MI

    Job title: IT Field Technician - Novi, MI Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 3d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Canton, MI?

The average information technology consultant in Canton, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Canton, MI

$75,000
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