Information technology professional jobs in Meridian, ID - 57 jobs
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Information Technology Professional
Information Systems Technician
Desktop Support Technician
On-Site Technician
Computer System Technician
Computer Technician
Technical Support Specialist
Information Technology Specialist
System Service Representative
Desktop Support Specialist
Information Technology Senior Analyst
Software Support Specialist
Systems Specialist
Technical Support Representative
Desktop Support Specialist
Canyon County 3.7
Information technology professional job in Caldwell, ID
Starting hourly wage: $25.11 - $29.89
Desktop Support Specialist provide first level technical services for the County's departments and offices. This position is a customer service role, which means frequent user interaction is required to troubleshoot computer hardware and software issues, and answer customer questions. The principal duties of the position are performed in a general office environment, although travel to various departments is often required.
Key Responsibilities
Customer Service
Operate on a help desk team to respond to customer issues and questions, including in-person, over the phone, and within a ticketing system
Follow processes and procedures to provide timely solutions or escalate to Tier-2 teams
Software Support
Install, configure, and maintain county wide software such as office productivity applications, collaborative tools, and remote access clients
Install, configure, and maintain business-line software and tools
Troubleshoot software problems, work with product support on more complex issues
Hardware Support
Install, maintain, and upgrade computer hardware
Troubleshoot and repair hardware problems, work with manufacturer support on more complex issues
Support and maintain county printers, scanners, and mobile devices
Teamwork
Work collaboratively with team members, including all members of the IT department
Maintain a knowledge base of past issues and proven solutions
Be an integral part of the County's onboarding/offboarding process
Contribute to projects by assisting as needed
Other Duties
Comply with Canyon County InformationTechnology policies and procedures
Rotate on-call support duty for after-hour, night, and weekend essential support; rotation includes one week per month for after-hour coverage
Perform all work duties and activities following County policies, procedures, and safety practices
Perform other duties as assigned
Qualifications
Skills and Abilities
Strong knowledge and recent work experience with Microsoft Windows Platforms (10, 11)
Strong knowledge and considerable work experience with office productivity software such as Microsoft Office; Microsoft M365 productivity suite experience a plus
Proficient in computer hardware and software installation, operation, and maintenance
Provide effective support for printers, scanners, mobile devices, telephony, and network hardware/software
Strong knowledge and understanding of DNS, DHCP, network concepts, and wiring standards
Must be proactive in troubleshooting technological issues utilizing critical thinking and problem solving skills; use of methodologies such as integrated reasoning and/or the scientific method are preferred
Experience with ticketing and service desk delivery systems; familiarity with Manage Engine Service Desk a plus
Exceptional listening skills, able to accurately identify technical issues from customer feedback, demonstrate empathy, and take the necessary time to fully understand the situation to find the best possible solution
Outstanding communication skills, capable of clearly explaining complex information to all customers regardless of technical skill level
Strong teamwork skills; work collaborate with colleagues and the public to ensure high-quality service delivery
Consistently maintain a professional demeanor, even in high-pressure or stressful situations
Ability to follow oral and written instructions, understand technical manuals, and compile accurate reports
Highly self-motivated, detail-oriented, and capable of working independently with a strong focus on accuracy
Special Qualifications
Must possess a valid Driver's License
Must successfully complete a background check through the National Crime Information Center (NCIC)
Acceptable Experience and Training
High School diploma or GED equivalent is required
Minimum of four (4) years experience performing computer-related help-desk work
CompTIA A+, CompTIA Tech+, Microsoft Certification, or equivalent formal training a plus
Equivalent combination of experience and training may be considered.
Essential Physical Abilities
Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly
Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information
Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks
Ability to lift up to 50 pounds
Disclaimer:
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.
$25.1-29.9 hourly 3d ago
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Meridian, ID
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$33k-57k yearly est. 7d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Meridian, ID
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-74k yearly est. 19d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology professional job in Caldwell, ID
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$53k-72k yearly est. 27d ago
Specialist Software Support
Anywhere Integrated Services
Information technology professional job in Meridian, ID
The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware.
Essential duties and responsibilities include the following. Other duties may be assigned.
Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare.
Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes.
Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware.
Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting.
Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT.
Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application.
Manage new application release implementation to include testing, documentation, communication, training, and implementation.
Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes.
Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency.
Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors.
Qualifications/Experience:
High school diploma and/or GED
Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise.
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self motivated, detail-oriented and organized.
Experience troubleshooting and supporting software systems/solutions
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
$41k-66k yearly est. Auto-Apply 27d ago
Technician Desktop Support
Anywhere, Inc. 3.7
Information technology professional job in Meridian, ID
The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk.
Essential duties and responsibilities include the following. Other duties may be assigned.
Configuration of team member's equipment to connect to the Network/Internet.
Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium.
Configure team member's software to connect to LAN and Internet application servers.
Provide training to team members in the use of system and applications.
General understanding of Microsoft OS and application operations related to company offered services.
Identify and correct or advise, on operational issues in team member's computer systems.
Perform creation of new accounts using company provided tools.
Manage existing user accounts using company provided tools.
Qualifications/Experience:
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self motivated, detail-oriented and organized.
Experience with hardware and software issues.
General understanding of networking principals.
Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
$37k-43k yearly est. Auto-Apply 29d ago
Systems Support Technician 2
Northwest Nazarene University 3.4
Information technology professional job in Nampa, ID
The InformationTechnology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support.
This position is a full-time, non-exempt position and will report to the IT Operations Manager.
Essential Functions
* Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets.
* Serves as a point of escalation for System Support Technician 1 and help desk.
* Performs user account management and configuration.
* Acts as liaison with departments to ascertain needs and recommended solutions.
* Assists in scheduling and management of Student Technical Assistants
* Develops and enhances campus computer images and processes for supported hardware.
* Designs and implements workstation configurations and software settings.
* Performs deployment and upgrade of workstation hardware and software as required.
* Implements and automates new and existing software packages.
* Manages and enforces system update policies (mac OS, iOS, Windows).
* Assists in the development and implementation of IT policies, procedures, and best practices.
* Builds, installs, and upgrades tools for campus computer labs.
* Maintains asset management and assists with lifecycle procurement and disposal.
* Troubleshoots with contracted team for installations and repairs.
* Performs data cleanup and analysis for ITS systems.
* Performs other duties as assigned.
Requirements
Minimum Qualifications
* Associate's degree (in InformationTechnology) or equivalent combination of education, technical certifications, and experience in the following:
* Three (3) years or more experience in Tier 2 help desk support.
* Apple DEP, School/Business Manager, JAMF.
* Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory.
* Configuration Manager, PDQ Deploy/Inventory.
* Print Server and Printer Networking
* Enterprise Resource Planning and Student Information Systems.
* Intermediate knowledge of networking environments and principles.
* Basic scripting knowledge and skills.
* Experience with Change Management Processes.
* Strong written and verbal communication skills.
* Intermediate knowledge of Audio Visual and Classroom Presentation systems.
* Ability to lift up to 50 pounds with or without reasonable accommodation.
Preferred Qualifications
* Bachelor's Degree (in InformationTechnology) or equivalent education.
* 4 - 5 years of relevant experience.
* Relevant experience with the culture of higher education.
Compensation
Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program.
Application Process
To be considered for this position, a complete application packet must be received.? Complete application packet will include the following:
* Letter of interest
* Application form
* Resume
* Statement of Faith
* Two professional reference letters
* Letter of reference from pastor or elder
Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
$33k-39k yearly est. 38d ago
On-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Geeks On Site 3.1
Information technology professional job in Meridian, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
$29k-40k yearly est. 28d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology professional job in Mountain Home Air Force Base, ID
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 32d ago
Revenue Cycle Systems Specialist
Pennant Services
Information technology professional job in Eagle, ID
We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 180 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally, promoting development that leads to continued success.
JOB SUMMARY
As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries.
DUTIES & RESPONSIBILITIES
Support the accounts receivable functions under the supervision of the RC Systems Resource Lead.
Enhance the agencies' policies and procedures surrounding the revenue and accounts receivable cycles.
Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures.
Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable.
Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans.
Provide expert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staff in software systems and processes.
Develop and utilize software reports for AR metrics and trends.
Monitor the workflow process within the system and alert appropriate organizational Resources.
Manage time equally between service center projects and field support.
Utilizes ticketing software by routing and troubleshooting claims and EMR issues.
Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts.
Assist in maintaining payor portals and access to clearinghouses.
Staff Development:
Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
Maintain and demonstrate company culture and values.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business.
Experience assisting, training, and supporting business office managers at multiple sites is a plus.
Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar.
Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care.
Additional Information
We are committed to providing a competitive Total Rewards Package that meets the needs of our employees.
From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
Location: Remote, USA
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
About The Pennant Group
We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional expertise at our independent operating subsidiaries, setting a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at ********************
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
$57k-83k yearly est. Auto-Apply 23d ago
Technician Desktop Support
Anywhere Real State Inc.
Information technology professional job in Meridian, ID
The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk.
Essential duties and responsibilities include the following. Other duties may be assigned.
* Configuration of team member's equipment to connect to the Network/Internet.
* Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium.
* Configure team member's software to connect to LAN and Internet application servers.
* Provide training to team members in the use of system and applications.
* General understanding of Microsoft OS and application operations related to company offered services.
* Identify and correct or advise, on operational issues in team member's computer systems.
* Perform creation of new accounts using company provided tools.
* Manage existing user accounts using company provided tools.
Qualifications/Experience:
* Able to work independently and efficiently to meet deadlines.
* Able to promptly answer support related email, phone calls and other electronic communications.
* Self motivated, detail-oriented and organized.
* Experience with hardware and software issues.
* General understanding of networking principals.
* Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
* Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
$32k-42k yearly est. Auto-Apply 28d ago
Systems Integration Representative
Everon
Information technology professional job in Garden City, ID
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. (**************************************************
**_Duties And Responsibilities:_**
+ Building long-term relationships with the contractors within the assigned area of focus.
+ Following construction bidding to ensure all applicable projects are addressed utilizing the company tools (Dodge reports, Dashboards, SFDC, etc.)
+ Creating new market share by selling a broad range of products and services to new customers.
+ Utilizing approved marketing materials to demonstrate sales presentations and proposals to prospective customers; assuring that the customers understand the value proposition and positive advantages of Everon's products and services over those of the competition.
+ Following up with prospects and bids in a timely manner.
+ Independently establishing call plans and customer follow-up strategies and tactics; consistently applying time and territory management techniques.
+ Through in-house training, networking, and research, maintain an in-depth knowledge of Everon's complete line of products/services and customers' needs.
+ Conducting post installation follow-up by contacting the customers, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
**_Work Environment:_**
+ The noise level in the work environment is usually moderate.
+ Normal office/field environment.
+ Must be able to work extended hours to support timelines, construction sites, and customers' facilities.
+ Must be able to work extended hours to support business requirements.
**Qualifications - External**
**_Minimum Qualifications (Education, Skills & Experience):_**
+ High School Diploma, Bachelor's degree, or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment.
+ A minimum of five (5) years of industry experience as a successful sales representative.
+ Must have consistently met or exceeded sales performance for the past three (3) to five (5) years.
+ Must demonstrate professional knowledge with an in depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance.
+ Keen understanding of the construction contracting environment.
+ Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in Everon Security Services.
+ Lead generation and organic pipeline, planning and forward-thinking skills.
+ Must have a technical aptitude and an understanding of drawings and codes.
+ Exceptional customer service, thoroughness and self-motivation.
+ Must be self-motivated and have a strong work ethic.
+ Must have strong negotiation skills and prospecting skills.
+ Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook).
+ Excellent verbal, written and presentation skills with the ability to present to senior level executives within the customer organizations.
+ Must have a driver's license with an acceptable driving record.
+ Must be able to clear a drug screening.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
**_Physical Requirements:_**
+ While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
+ The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to approximately twenty-five (25) pounds.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$18k-44k yearly est. 60d+ ago
IT - SAP Senior Functional Analyst (Transportation Management)
Woodgrain Inc. 4.4
Information technology professional job in Fruitland, ID
Job Title: IT - SAP Senior Functional Analyst (Transportation Management) Division: Corporate Posting Area: IT + Information Systems
Job Title: SAP Senior Functional Analyst (Transportation Management)
Location(s): St. Louis, MO | Lawrenceville, GA | Meridian, ID | West Des Moines, IA
Starting Salary: $85,000 - $130,000 (depending on experience)
Employment Type: Full-Time, Salary
Work Environment: Hybrid (4 days in-office, 1 days remote)
Summary of Company Benefits:
* Health, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* 401(k) with an Employer Match
* Group Term Life Insurance and AD&D
* Employer Paid Long-Term & Short-Term Disability
* Voluntary Supplemental Hospital and Accident Plans
* Employee Assistance Program
* 8 Company Paid Holidays & 1 Floating Holiday
* Progressive Paid Time Off (PTO) Accruals
* Annual Salary Incentive Bonus
About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Job Summary:
The IT SAP Functional Analyst (TM) is responsible for designing, building, and delivering the configuration of Transportation Management modules, technical solutioning for integrating software applications and SAP implementations, and working closely with the Data Integration team to develop interfaces and automate solutions. This role will also contribute to the implementation and maintenance of systems that support Woodgrain's SAP Transportation Management functions in accordance with the Project Management Life Cycle and will be heavily involved in blueprinting, partnering with the business users and subject matter experts to analyze, define, and implement lean business processes and system solutions that will be utilized across the Woodgrain organization during SAP implementations for mergers, acquisitions and upgrades, as well as the integration of non-SAP solutions with SAP.
Duties & Responsibilities:
* Configure Transportation Management Modules
* Be the subject matter expert for SAP Transportation Management (TM) with an emphasis on Freight Planning (e.g., road, rail, ocean, air), Load Building, Freight Units/Order Building, Freight Forwarding, Carrier Determination, Freight Agreements, Tendering, and General Transportation Management.
* Lead or participate in blueprinting sessions to define scope, gather business requirements, create concepts and designs that meet business needs, and document detailed specifications for the development of custom programs, testing, and implementing the automated solutions.
* Document requirements for conversions, upgrades, interfaces, business logic, reports, forms, and workflow and develop technical solutions as defined and documented during blueprinting.
* Manage and perform functional, unit, regression, and integration testing for go-lives and software updates.
* Deliver multiple projects (sometimes concurrently) by effectively communicating and collaborating with cross-functional teams including IT Applications, Infrastructure, SAP Basis, Security, Data Integration, Architecture, Business Resource Managers, the Business, and Management.
* Provide customer service to end users by logging, routing, and resolving incoming requests for TM-related process or system issues and bugs.
* Develop, document and revise standard operating procedures, user documentation, business process workflows and training guides
Requirements:
* Bachelor's degree in a technical areas such as Computer Science, InformationTechnology, or Business. Equivalent training and experience can be considered in lieu of a degree.
* At least 5 years of previous experience working on SAP with the Transportation Management environment. (i.e., Freight Planning (e.g., road, rail, ocean, air), Load Building, Freight Units/Order Building, Freight Forwarding, Carrier Determination, Freight Agreements, Tendering, and General Transportation Management)
* Must have assisted in 1 large-scale ERP implementation.
* Strong understanding of an experience with TM terminology and methodology. (i.e., Multiple Mode Stage, Zone and Lane Development, Default Routes, BOBF, PPF, ATP, Tendering, etc.)
* Knowledge of SAP Transportation Management (TM) configuration and integration points with the other SAP modules (i.e., FI/CO, MM, SD, and WM).
* Experience with configuration in SAP ECC 6.0 and/or S/4 HANA
Additional Skills:
* Excellent analytical skills to interpret complex, cross-functional requirements and challenges
* Ability to develop process maps, project plans, cutover and conversion plans, technical specifications, user guides and other documentation
* Ability to work efficiently with team members from different geographical locations and expertise backgrounds.
* Strong interpersonal, listening, written, and verbal communication skills.
* Commitment to a strong work ethic and coordinating within a rapidly changing environment and handling unexpected solutions.
* Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.
Physical Demands:
The physical demands and work environment for this role align with those of a standard office setting. While performing job duties, the employee may occasionally need to stand, walk, sit, use hands for handling objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, as well as talk and hear. This role may occasionally require lifting or moving up to 25 pounds.
Travel:
This position may require travel to other Woodgrain locations, expected travel time is 15%.
Applications will be accepted until the position has been filled
____________________________________________________________
$85k-130k yearly 7d ago
Site Technician - Bitcoin Mining
Gomining
Information technology professional job in Idaho City, ID
We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming. You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems - ensuring maximum uptime and safe operations.
Responsibilities
Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
Conduct network setup and monitoring for ASICs and management systems.
Maintain accurate logs of repairs, replacements, and downtime events.
Support implementation of preventive maintenance programs.
Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
Uphold site safety and compliance standards at all times.
Requirements
Minimum 2 years of experience in Bitcoin mining site operations or similar high-density data environments.
Strong understanding of ASIC miner architecture, firmware, and diagnostics.
Skilled in electrical and low-voltage systems, cabling, and power distribution.
Familiarity with networking fundamentals (IP addressing, switches, monitoring tools).
Ability to read and interpret technical diagrams and electrical schematics.
Excellent troubleshooting, organizational, and communication skills.
Comfortable working in physically demanding and outdoor conditions.
Willingness to work flexible shifts, including nights or weekends as needed.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 28 vacation days, 15 sick days, plus local holidays.
Recognition programs: structured performance reviews and team awards.
401k benefits.
Team culture: retreats in international locations (for example, company villa in Turkey, Bali).
$27k-36k yearly est. Auto-Apply 12d ago
Representative 1, Technical Support
Viapath
Information technology professional job in Fruitland, ID
ViaPath is seeking Technical Support Representatives - Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
Position will be based at the ViaPath office located in Fruitland, ID.
Shift will be Monday - Friday, 8:00AM - 5:00PM Central or 2:30PM - 11:30PM Central.
Responsibilities
Serve as an Ambassador for ViaPath
Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting
Provide technical support of ViaPath products for customers, business partners, and internal employees
Accurately document & record technical support calls and events (Call receipt, documentation entry, tracking, follow-up, escalations and reporting) in ticket and tracking software applications
Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level
Communicate with the customers and give them a comfort level that their issue is being properly addressed
Participate in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel
Test/setup/troubleshoot of client software installations, test platforms, and equipment
Other duties as assigned such as inmate request handling, data entry, etc.
On-call work is required upon completion of training based on rotation
Qualifications
High School Diploma or GED
Minimum of 6 months to 1 year of experience in a high-volume Technical Support, Helpdesk, or Technical Call Center setting
Proficient in the use and basic troubleshooting of industry standard software packages including but not limited to:
Microsoft Office (Word, Excel, Outlook, etc.) required
Browsers: Internet Explorer, Google Chrome, Apple Safari required
Remote connectivity tools such as VPN, RDP, VNC is desired
Android OS / iOS Troubleshooting is desired
Linux knowledge/troubleshooting is desired
SQL experience desired
ServiceNow is highly desired
Exceptional listener and communicator; Strong verbal and written communications skills
Ability to work in a fast-paced environment and multi-task on work assignments
Strong organizational skills
Able to work independently and in a team environment
Excellent research and documentation skills
Ability and interest to learn proprietary systems
Schedules may vary based on business need
Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
Medical, Dental & Vision Insurance
- Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO)
- Including vacation and sick time
Company Holidays
Retirement Plan (401(k))
- Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance
- Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP)
- Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources
- Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
$30k-35k yearly est. Auto-Apply 15d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology professional job in Meridian, ID
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$46k-69k yearly est. 19d ago
Systems Support Technician 2
Northwest Nazarene University 3.4
Information technology professional job in Nampa, ID
Full-time Description
The InformationTechnology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support.
This position is a full-time, non-exempt position and will report to the IT Operations Manager.
Essential Functions
Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets.
Serves as a point of escalation for System Support Technician 1 and help desk.
Performs user account management and configuration.
Acts as liaison with departments to ascertain needs and recommended solutions.
Assists in scheduling and management of Student Technical Assistants
Develops and enhances campus computer images and processes for supported hardware.
Designs and implements workstation configurations and software settings.
Performs deployment and upgrade of workstation hardware and software as required.
Implements and automates new and existing software packages.
Manages and enforces system update policies (mac OS, iOS, Windows).
Assists in the development and implementation of IT policies, procedures, and best practices.
Builds, installs, and upgrades tools for campus computer labs.
Maintains asset management and assists with lifecycle procurement and disposal.
Troubleshoots with contracted team for installations and repairs.
Performs data cleanup and analysis for ITS systems.
Performs other duties as assigned.
Requirements
Minimum Qualifications
Associate's degree (in InformationTechnology) or equivalent combination of education, technical certifications, and experience in the following:
Three (3) years or more experience in Tier 2 help desk support.
Apple DEP, School/Business Manager, JAMF.
Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory.
Configuration Manager, PDQ Deploy/Inventory.
Print Server and Printer Networking
Enterprise Resource Planning and Student Information Systems.
Intermediate knowledge of networking environments and principles.
Basic scripting knowledge and skills.
Experience with Change Management Processes.
Strong written and verbal communication skills.
Intermediate knowledge of Audio Visual and Classroom Presentation systems.
Ability to lift up to 50 pounds with or without reasonable accommodation.
Preferred Qualifications
Bachelor's Degree (in InformationTechnology) or equivalent education.
4 - 5 years of relevant experience.
Relevant experience with the culture of higher education.
Compensation
Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program.
Application Process
To be considered for this position, a complete application packet must be received.? Complete application packet will include the following:
Letter of interest
Application form
Resume
Statement of Faith
Two professional reference letters
Letter of reference from pastor or elder
Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
$33k-39k yearly est. 40d ago
Technician Desktop Support
Anywhere Integrated Services
Information technology professional job in Meridian, ID
The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk.
Essential duties and responsibilities include the following. Other duties may be assigned.
Configuration of team member's equipment to connect to the Network/Internet.
Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium.
Configure team member's software to connect to LAN and Internet application servers.
Provide training to team members in the use of system and applications.
General understanding of Microsoft OS and application operations related to company offered services.
Identify and correct or advise, on operational issues in team member's computer systems.
Perform creation of new accounts using company provided tools.
Manage existing user accounts using company provided tools.
Qualifications/Experience:
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self motivated, detail-oriented and organized.
Experience with hardware and software issues.
General understanding of networking principals.
Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
$32k-42k yearly est. Auto-Apply 29d ago
On-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Geeks On Site 3.1
Information technology professional job in Nampa, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
$29k-40k yearly est. 28d ago
Site Technician - Bitcoin Mining
Gomining
Information technology professional job in Idaho City, ID
Job Description
We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming. You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems - ensuring maximum uptime and safe operations.
Responsibilities
Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
Conduct network setup and monitoring for ASICs and management systems.
Maintain accurate logs of repairs, replacements, and downtime events.
Support implementation of preventive maintenance programs.
Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
Uphold site safety and compliance standards at all times.
Requirements
Minimum 2 years of experience in Bitcoin mining site operations or similar high-density data environments.
Strong understanding of ASIC miner architecture, firmware, and diagnostics.
Skilled in electrical and low-voltage systems, cabling, and power distribution.
Familiarity with networking fundamentals (IP addressing, switches, monitoring tools).
Ability to read and interpret technical diagrams and electrical schematics.
Excellent troubleshooting, organizational, and communication skills.
Comfortable working in physically demanding and outdoor conditions.
Willingness to work flexible shifts, including nights or weekends as needed.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 28 vacation days, 15 sick days, plus local holidays.
Recognition programs: structured performance reviews and team awards.
401k benefits.
Team culture: retreats in international locations (for example, company villa in Turkey, Bali).
$27k-36k yearly est. 12d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Meridian, ID?
The average information technology professional in Meridian, ID earns between $45,000 and $97,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Meridian, ID
$66,000
What are the biggest employers of Information Technology Professionals in Meridian, ID?
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