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  • Desktop Support Engineer II

    Remax 4.2company rating

    Information technology/support technician job in Denver, CO

    The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis. Essential Duties: Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers Responsible for anti-virus software management, threat assessment, and remediation Implement and administer security audits and vulnerability scanning Configure and manage user accounts in Active Directory and Exchange Test, plan, and deploy software and OS updates Build and perform system images and application packages for mac OS and Windows systems Design, engineer, and deploy new workstation solutions and enhancements Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements Create and maintain documentation as it relates to workstation architecture Update requests in the ticket system to include customer contact information, work logs, and knowledge base Research software and system products Other duties and projects as assigned Qualifications and Skills: 3+ years of relevant work experience in a Tier 2 desktop support role 3+ years of advanced End-User Device Management and Troubleshooting 3+ years of experience in managing mac OS 3+ years of experience in managing Windows OS 3+ years of JAMF experience Experience troubleshooting standard hardware issues and running diagnostics Experience installing, troubleshooting, and maintaining peripherals Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems Proven experience with workstation system planning, security principles, and general software management best practices Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance Ability to prioritize and execute tasks in a high-pressure environment Solid project management skills Excellent written, oral, and interpersonal communication skills Experience working in a team-oriented, collaborative environment ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred Why Join RE/MAX? As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success. This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry! Hire Range/Rate: $71,250 - $82,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: January 17, 2026
    $71.3k-82.5k yearly 1d ago
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  • Specialist - SHES Systems (Centennial, CO)

    Orica 4.8company rating

    Information technology/support technician job in Englewood, CO

    At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Specialist - SHES Systems (35730) The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required. What you will be doing In the Global context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contributes to the annual SHES strategy and planning process. Drive the development of global standardised and simplified SHES management system procedures and tools. Oversee the SHES assurance program to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including major hazard management across Orica. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across Orica. Build capability to support implementation and embedding SHES management systems and programs across Orica. Identify and implement SHES continuous improvement programs to address SHES assurance findings. In the Regional Context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contribute to the annual regional improvement plan. Provide SME support to SHES Specialists and Operational Leaders. Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout. Contribute to the design and development of Group SHES systems, procedures or programs. Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across the Regional Business. Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business. Identify and implement SHES continuous improvement programs to address SHES assurance findings. Any other activities deemed appropriate by Group or the Region What you will bring Tertiary qualification in related discipline. Demonstrated experience working in a similar role for 3 to 5 years. Technical expertise regarding SHES process design, development, management and improvement. Ability to present complex information in an understandable and compelling manner. Facilitation skills to manage key stakeholders across the region. Proficient in MS Office Suite, Power BI Adept at queries and report writing Trilingual is preferred - English mandatory, French and/or Spanish, preferred. Role dimensions Location This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office. Metrics Achievement of annual performance goals. Achievement of SLA targets within Service Now. Delivery of reporting requirements IFOT. Effective contribution to related projects and processes as required. How you shape and influence others Demonstrates courage, resilience and flexibility Strong reputation for integrity, ethics, personal values and solid character Strong stakeholder management, interpersonal & communication skills Self-aware and open to feedback Work effectively across business unit High level decision making ability Able to manage multiple tasks within deadlines and work independently What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Range Compensation range: $78,675 to $104,000/year Eligible for annual short-term incentive plan (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays How and When to Apply If interested in this role, please apply at to Job Requisition 35730 Application Deadline: January 30, 2026 We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
    $78.7k-104k yearly 13h ago
  • Data Center- HVAC

    Net2Source (N2S

    Information technology/support technician job in Denver, CO

    Job Title: Data Center Technician Duration: 6-12 months (Potential to convert to FTE) Shift: M-F 8pm - 5am / 8 am - 5 pm This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. • Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. • Also, ensure all regulatory requirements and quality standards are met. • Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. • Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. • Complete all required training in order to ensure successful completion of all job-related responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE • High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. • Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.
    $43k-63k yearly est. 3d ago
  • IT Project Analyst

    Horizon Family Brands

    Information technology/support technician job in Broomfield, CO

    At Horizon Organic, we're growing a culture of passionate people driven to do good for the horizon we all share. We're building the tomorrow we want to see. Every single day. Joining our team means being part of a dynamic environment where your skills are valued, and your contributions make a real difference. We offer diverse opportunities for career growth and development. Embark on a rewarding journey with us in shaping the future of organic dairy! Two generations of families-and counting-have grown up on Horizon Organic milk. From the start, as the leading organic milk producer in the U.S., Horizon has been committed to delivering innovative, nourishing dairy that growing families can rely on. In 2023, Horizon Organic became a brand of Platinum Equity . Today, Horizon works with more than 500 farmers across the U.S. to bring high-quality, certified organic milk to consumers. For more information on Horizon's full portfolio of organic dairy products, visit Horizon.com. About the Job: We are currently looking to hire an IT Project Analyst! The IT Project Analyst will work closely with cross-functional teams, vendors and consultants to analyze processes, recommend improvements, and manage the implementation of solutions. The ideal candidate will serve as a key liaison between business stakeholders and IT, ensuring organizational processes are effectively supported, optimized, and enhanced through IT solutions. The ideal candidate will bring a blend of analytical capability, project coordination skills, and a desire to learn and grow within an IT environment. This is a hybrid position with an expectation of 3 days per week on site in Broomfield, CO. This role may be responsible for, but not limited to: Project Support & Coordination Support project planning activities, including developing timelines, tracking milestones, and preparing project documentation. Coordinate project activities, timelines, and deliverables across technical and business teams. Support project documentation including requirements, user stories, process flows, meeting notes, action logs, and status reports. Business & Systems Analysis Work with business stakeholders to gather, analyze, and document requirements. Evaluate current business processes and identify opportunities for improvement or automation. Assist in translating business needs into functional specifications and requirements for IT development teams or external vendors. Cross-Functional Collaboration Partner with Finance, Sales, Operations, Supply Chain, and other business units to ensure alignment between technology solutions and business goals. Communicate effectively with both technical and non-technical stakeholders Other duties as assigned. The base compensation range for this position is $90,000 - $115,000 commensurate with experience. About You: Education and Experience: Bachelor's degree in Information Technology, Business, Management Information Systems, or a related field (or equivalent work experience). 1-3 years of experience in IT, business analysis, project coordination, or related fields. Familiarity with enterprise systems such as SAP ECC, HighRadius, Xtel, or Power BI. Understanding of core business processes (e.g., Order-to-Cash, Procure-to-Pay, Finance, Sales). Strong analytical and problem-solving skills. Excellent communication, documentation, and organizational abilities. Ability to manage multiple tasks and work effectively in a fast-paced, cross-functional environment. Knowledge, Skills and Abilities: Exposure to project management methodologies (Agile, Waterfall, hybrid). Experience assisting with UAT, system configuration, or data validation. Familiarity with integration concepts, data flows, or APIs (a plus). Basic reporting or visualization skills using Power BI or similar tools. Experience in gathering business requirements, writing functional specifications, documenting processes, and working closely with technical teams. Willingness to learn satellite applications integrated with SAP, like Xtel and High Radius Ability to manage multiple priorities and deliver high-quality results under tight deadlines. Excellent communication and stakeholder management skills.
    $90k-115k yearly 1d ago
  • HELP DESK TECHNICIAN

    Reliant Technology 3.7company rating

    Information technology/support technician job in Colorado Springs, CO

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Job Requirements Key Responsibilities: * Provide Tier I/II technical support for end-user systems * Install, configure, and troubleshoot Windows-based hardware and software * Support thin clients, zero clients, printers, and peripherals * Perform hands-on troubleshooting and issue resolution * Apply system configurations in compliance with STIG requirements Qualifications: * Secret clearance (required) * DoD 8140 certification, as applicable * 4 to 7 years of experience providing IT help desk or desktop support * Experience supporting DoD IT environments * Knowledge of Windows operating systems and end-user hardware * Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $70k-110k yearly 33d ago
  • IT Support Specialist

    Beumer Group 4.2company rating

    Information technology/support technician job in Denver, CO

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $85k-95k yearly 15d ago
  • Computer Field Tech Position- Arvada/Denver CO

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Denver, CO

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Technical Support Analyst / Sharepoint Support Analyst

    Collabera 4.5company rating

    Information technology/support technician job in Highlands Ranch, CO

    We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description POSITION SUMMARY: Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment. Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions. ESSENTIAL DUTIES: • SharePoint site design, enhancement and development • Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation • SharePoint master pages, styles, layouts, themes, composed looks and search display templates • SharePoint responsive designs and/or mobile device channels development • SharePoint web services and web parts • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs. • SharePoint 2010 and 2013 Enterprise • Create new SharePoint Pages including data-driven web parts using SharePoint technologies. • Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies. • Create custom forms and SharePoint workflows to guide end-users through complex business processes • Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks. • Document both business and technical requirements, workflows, and processes as communicated by management. Qualifications Required Experience: • Bachelor's Degree in related field or equivalent experience • 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization • Experience developing web parts, best practices and feature deployment. • Experience with form building and custom workflow development. • Direct experience using SharePoint 2010 or later (2013 preferred). • Expert in all out-of-the-box features in SharePoint 2010 and 2013. • Manage existing and develop solutions with Office InfoPath Forms Services • Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools. • Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel. • Knowledge and use of relevant PC software applications and skills to use them effectively. • Demonstrated ability to communicate effectively both verbally and in writing. • Solid analytical and problem solving skills • Solid communication and presentation skills • Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users Additional Information Candidate must be available for Onsite Interview in Highlands Ranch, CO
    $66k-90k yearly est. 60d+ ago
  • A48-Help Desk Technician 48

    FHR 3.6company rating

    Information technology/support technician job in Golden, CO

    Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $41k-71k yearly est. 16d ago
  • desktop support

    Artech Information System 4.8company rating

    Information technology/support technician job in Greenwood Village, CO

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description desktop support location:denver ,co support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************
    $42k-52k yearly est. 60d+ ago
  • IT Support Specialist

    Wowza 4.0company rating

    Information technology/support technician job in Lakewood, CO

    The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support * Provide Tier 1-2 support for employees in the Denver office and remote team members. * Troubleshoot: * Microsoft 365 / Outlook * Slack * Zoom * VPN and basic networking * Mac and Windows device issues * Printers, monitors, docking stations, and peripherals * Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration * Administer user accounts, access, and policies in: * Azure AD / Entra ID * Microsoft 365 Admin Center * Slack Admin * Airbase (cards, reimbursements, approval routing) * Salesforce (basic access, MFA, login troubleshooting) * Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management * Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. * Maintain accurate hardware and software inventory. * Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance * Manage device security and compliance using Kandji for: * Device enrollment * Configuration profiles * Patch management * Lost/stolen device controls * Enforce security standards: disk encryption, MFA, OS updates, compliance automations. * Assist with SOC 2 evidence gathering and maintaining related controls. * Promote least-privilege and secure-by-default practices across systems. Project & Collaboration * Work closely with Internal Systems, Engineering, and Finance. * Support ongoing improvements and deployments across: * Salesforce * NetSuite * Boomi * Airbase * Avalara * Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have * 2-4+ years of IT support or helpdesk experience. * Strong Mac and Windows support skills. * Experience with Azure AD / Entra ID and Microsoft 365 administration. * Hands-on experience with Kandji. * Strong troubleshooting and communication skills. * Ability to work onsite in Denver several days per week. Nice-to-Have * Slack admin experience * Basic Salesforce user support * PowerShell or bash scripting basics * Fundamental networking knowledge (DNS, VPN, Wi-Fi) * Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) * Handles Tier 1-2 support independently and proactively. * Owns onboarding/offboarding and keeps processes running smoothly. * Maintains accurate asset inventory and consistent Kandji compliance. * Understands core system relationships and escalation paths. * Provides dependable, friendly, and efficient support to employees.
    $49k-86k yearly est. 25d ago
  • Local Only! Need Help Desk Support

    360 It Professionals 3.6company rating

    Information technology/support technician job in Golden, CO

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Qualification A+ Active Directory Adobe Acrobat Communication skills both verbal and written DOS Java JD Edwards EnterpriseOne (ERP) Learning ability Mac OS MicrosoftOffice Windows 10 Windows 9x/2000/XP/NT/Vista/7 Qualifications Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Requires excellent customer service skills in person, over the phone and via email. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $34k-58k yearly est. 9h ago
  • Information Technology

    Vp 3.9company rating

    Information technology/support technician job in Colorado Springs, CO

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $34k-66k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Imagine! Colorado 4.5company rating

    Information technology/support technician job in Lafayette, CO

    This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities * Oversees, installs and maintains all computer systems. * Works with users to create and manage network interconnections. * Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. * Assists users with transitions to new computerized systems as well as new telecommunication systems. * Evaluates, answers inquiries, diagnoses and resolves operational problems. * Provides support for employee-owned devices. * Provides support for all interdepartmental and centralized applications. * Maintains records on computer equipment and peripherals. * Updates knowledge of system hardware and software and recommends upgrades when necessary. * Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. * Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. * Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. * Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities * Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. * Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: * Ability to work independently and prioritize tasks/goals for self and others. * Ability to work in a team environment with shared responsibilities. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. * Microsoft server versions 2008, 2012 and 2016, 2022, and later. * Microsoft SQL server versions 2003, 2012, 2016 and later. * Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. * Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. * Familiarity with Active Directory and IT service management tools/ticketing systems. * Strong understanding of networking, security practices, and data protection. Training/Education: * Bachelors degree in related field preferred. * Certificates in IT related training accepted * Ability and willingness to successfully complete Imagine training requirements. Experience: * Combination of education and experience also considered. * 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities * Working conditions varies by location. * Keyboard and mouse use: Up to 7 hours daily. * Clear speaking and hearing for communication. * Lifting: Up to 30 lbs independently, 60 lbs with assistance. * Force exertion: Up to 15 lbs occasionally. * Frequent sitting, repetitive motions, kneeling, twisting, and bending. * Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
    $25k-29k yearly est. 20d ago
  • IT Technician (dental experience)

    Datashur Corp

    Information technology/support technician job in Englewood, CO

    Job DescriptionSalary: $25-30 Employment Type: Full-Time About the Role Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment. Key Responsibilities Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS. Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices). Deliver and set up computers at client locations as needed. Manage and track service tickets through Autotask (or similar PSA tools). Troubleshoot network issues, software installations, and integrations between dental systems. Maintain clear documentation and client records. Ensure HIPAA-compliant data handling and maintain cybersecurity best practices. Requirements 2+ years of IT support experience, ideally within a dental or healthcare setting. Strong hands-on experience with Dentrix and DEXIS is required. Familiarity with Autotask or similar PSA platforms is highly preferred. Solid understanding of Windows environments, networking, and remote desktop support.
    $25-30 hourly 22d ago
  • IT Technician

    Nebulon Dynamics Limited 4.2company rating

    Information technology/support technician job in Aurora, CO

    Job Description: Remote IT Technician Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time Nebulon Dynamics Limited is a leader in civil engineering and technology solutions, pushing the boundaries of innovation to create transformative solutions for diverse industries. Technology is the backbone of our operations, and we are dedicated to maintaining robust, efficient, and secure systems that support our mission to deliver excellence. We are seeking a skilled and enthusiastic Remote IT Technician to join our tech-savvy team. If you are passionate about troubleshooting, problem-solving, and delivering exceptional support, this is the role for you! Position Overview As a Remote IT Technician at Nebulon Dynamics Limited, you will play a critical role in maintaining the performance and security of our IT infrastructure. You will be the first point of contact for technical issues, providing timely support and implementing effective solutions to ensure the smooth operation of our systems. This position offers a unique opportunity to work remotely while contributing to high-impact projects and collaborating with a forward-thinking team of professionals. Key Responsibilities Technical Support Provide remote technical support to employees, diagnosing and resolving hardware, software, and network issues. Assist with system installations, upgrades, and configurations. Troubleshoot connectivity issues, including VPN and remote desktop problems. Guide users through basic troubleshooting steps, ensuring minimal disruption to workflow. System Maintenance Monitor and maintain computer systems, ensuring optimal performance. Perform routine updates, patch management, and security protocol enforcement. Assist in maintaining cloud-based systems and ensuring seamless integrations across platforms. Conduct regular system backups and data recovery tests. Incident Management Log and track technical issues using ticketing systems like Jira or ServiceNow. Prioritize and escalate critical issues to appropriate teams when necessary. Document solutions and create knowledge base articles for recurring issues. Cybersecurity Ensure adherence to IT security policies and best practices. Identify potential vulnerabilities and assist in implementing preventive measures. Educate staff on security protocols, such as phishing awareness and password best practices. Collaboration and Communication Work closely with the IT team to ensure seamless project execution and resolution of complex issues. Collaborate with vendors and third-party support teams for hardware and software issues. Provide end-user training on IT tools and systems to enhance productivity. Qualifications and Requirements Technical Skills Proficiency in Windows and mac OS operating systems. Experience with troubleshooting networking systems (e.g., TCP/IP, DNS, DHCP). Familiarity with Microsoft 365, Google Workspace, and cloud-based storage systems. Knowledge of remote support tools such as TeamViewer, AnyDesk, or LogMeIn. Understanding of virtualization technologies like VMware or Hyper-V. Basic knowledge of Active Directory and Group Policies. Experience Minimum 2 years of professional experience in an IT support or technician role. Experience working remotely and supporting distributed teams is a plus. Education An associate or bachelors degree in Information Technology, Computer Science, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a strong plus. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks in a fast-paced environment. Patience and empathy when working with non-technical team members. Technical Requirements Reliable high-speed internet connection. A professional home office setup, including updated computer equipment and peripherals. Familiarity with remote communication tools such as Slack, Zoom, or Microsoft Teams. Why Join Nebulon Dynamics Limited? Work from Anywhere Enjoy the flexibility of working from the comfort of your home while supporting a dynamic, distributed team. Competitive Compensation Earn a highly competitive hourly rate based on your experience and skillset. Professional Development Access ongoing training opportunities to enhance your technical expertise and career growth. Cutting-Edge Technology Work with the latest tools and systems in a forward-thinking tech environment. Inclusive Company Culture Be part of a team that values diversity, collaboration, and innovation. Employee Perks Flexible work hours to suit your lifestyle. Opportunities for career advancement and internal promotions. Collaborative and supportive team environment. How to Apply If you're a tech-savvy professional ready to deliver top-notch IT support in a remote setting, we want to hear from you! Join Nebulon Dynamics Limited and play a key role in maintaining the technology that drives innovation and excellence. Apply today and help us shape the future of engineering and technology!
    $32k-64k yearly est. 60d+ ago
  • Sys Manager IT Consumer Experience Growth and Support

    Commonspirit Health

    Information technology/support technician job in Englewood, CO

    **Job Summary and Responsibilities** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. CommonSpirit Health is looking for a pivotal leadership role with this unique position, which will not only deliver exceptional consumer support but also pioneer new solutions, leveraging the power of Epic and emerging technologies. The Senior Manager, Consumer Experience Growth & Support is a dynamic people leader responsible for converging and advancing our consumer-facing IT support and strategic Epic/EHR innovation initiatives. This role is central to elevating our consumer experience by ensuring seamless, empathetic support, while simultaneously cultivating a nimble team of IT EHR analysts to explore, prototype, and integrate strategic EHR capabilities. This leader will balance the operational demands of a support environment with the strategic imperatives of discovery, proof-of-concept development, and tight integration with EHR build teams, implementation, and long-term governance. Success in this role requires exceptional leadership across matrixed teams, a deep understanding of IT service delivery, and a forward-thinking approach to leveraging technology for enhanced consumer outcomes. If you are passionate about fostering talent, bridging technical domains, and delivering "white glove" service, we invite you to lead this exciting journey. + Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts. This includes fostering a culture of excellence, continuous learning, and empathy. + Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience, emphasizing proactive service and high-quality resolution. + Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members. Informal performance feedback should be provided on a frequent basis, and should include feedback from fellow Team members. Feedback should be focused on recognition for achievement, and opportunities for growth. + Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests; lead and inspire team with technical aptitude at a level development teams maintain. + Application Stewardship: Responsible for support of clinical and/or business IT applications and systems, from identification of technology issues and implementation of support practices to prioritize, assign and resolve issues to accepted standards for application development and support and deliver white glove support for our consumers. + Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation, to ensure 24/7 operational coverage for consumer support while also dedicating capacity for strategic innovation initiatives. + Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows to reduce reliance on external teams, enhance first-call resolution, and prepare for future Epic-centric support models, maintaining proficiency in various third-party applications (e.g., Adobe, Salesforce, and more). + Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives, with the specialized role of being the SME for Epic/EHR functionalities to enhance consumer experience and operational efficiency. + EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models. Maintain strategic relationship with Epic Build and maintenance teams and facilitate seamless support alignment with engineering teams over integrated third-party applications. Cultivate and manage a nimble team of specialized Epic/EHR analysts (e.g., MyChart, Cadence specialists) focused on innovation, integration, and strategic problem-solving. + Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production, ensuring long-term governance and support alignment. Act as a critical bridge between Consumer Support, Consumer Development, Epic Build, and other IT departments (e.g., SREs, Microservices, APIs, etc), translating consumer insights into actionable product and system enhancements and influencing product roadmaps and SRE backlogs + Project & Delivery Oversight: Accountable to establishing timelines and deliverables; Project management, including forecasting time and resources, establishing timelines and deliverables, engaging stakeholders, adhering to governance processes, guiding principles and standards, testing, user acceptance, and change control expectations while achieving goals. This includes overseeing both operational enhancements and strategic innovation projects. + Performance Monitoring and Efficiency and Regulatory Adherence: Monitor activity and progress toward goal for all projects and issues of the teams; without losing operational efficiency for the support side of the team model. + Adhere to applicable laws and regulations; associated with system implementation and ongoing support. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. **Job Requirements** + Bachelors Of Science Required + 7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required + 5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required + Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required + Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required + Knowledge of legal, managerial, and organizational principles and standards for health systems Required + EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.) + EPIC Certification (EPIC) Required + Certified Scrum Master Training (CSMT) Preferred + Project Management Professional (PMP) Preferred + ITIL Foundation Cert for IT Mgmt (ITILFC) Preferred + Master's degree in a relevant field (e.g., MBA, M.S. in Health Informatics) Preferred + Experience or strong familiarity with modern application development concepts, including Agile methodologies, Microservices, APIs (especially FHIR), and cloud platforms (e.g., GCP) Preferred + Experience managing or significantly contributing to Proof-of-Concept (POC) or innovation initiatives within a large organization Preferred + Management of a consumer facing support team Preferred **Knowledge, Skills, Abilities, and Training** + Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required + Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required + Strategic Vision & Execution: Ability to translate strategic organizational goals into actionable plans and drive execution across teams, balancing operational demands with future-focused innovation Required + Accountable Subject Matter Expert: Epic Expertise; Strong functional knowledge of Epic applications, workflows, and its integration within a healthcare ecosystem Required + Deep Healthcare Acumen: Profound understanding of healthcare systems, clinical processes, and IT applications within a complex health system environment. Knowledge of legal, managerial, and organizational principles for health systems is essential Required + Superior Communication & Influence: Outstanding verbal, written, and presentation skills (including facilitation). Proven ability to effectively communicate complex technical concepts to diverse audiences, build consensus, negotiate outcomes, and influence stakeholders and decision-makers at all levels Required + Customer-Centricity: A passionate advocate for the consumer experience, with a proven track record of elevating service delivery to a "white glove" standard Required + Analytical & Problem-Solving: Advanced analytical, critical thinking, and problem-solving skills with a proactive and methodical approach to troubleshooting and risk mitigation; with an eye towards daily operational excellence Required + Agility & Adaptability: Exceptional organizational skills with the ability to manage multiple, often conflicting, priorities in a fast-paced environment and adapt quickly to organizational and technological change Required + Assertiveness & Initiative: Demonstrated qualities of assertiveness, a high sense of urgency, and a self-starter mentality, capable of driving initiatives independently and escalating issues effectively when necessary Required + Cross-Functional Collaboration: Proven ability to build strong, effective working relationships across IT development, operations, clinical, and business teams, fostering a culture of partnership and mutual accountability Require **Where You'll Work** Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. **Pay Range** $60.24 - $89.60 /hour We are an equal opportunity employer.
    $60.2-89.6 hourly 23d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology/support technician job in Colorado Springs, CO

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-57k yearly est. Auto-Apply 60d+ ago
  • Technician - IT

    Casino and

    Information technology/support technician job in Aurora, CO

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. Responsibilities: The following and other duties may be assigned as necessary: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to IT leadership. Follow up with users to ensure adequate problem resolution. Maintain and support applications and workstations. Maintain and support servers and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform system security audits to meet compliance requirements. Perform preventive maintenance and repair services to all IT related equipment as needed. Implement and install new software and hardware as needed. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Keep work area in a clean and orderly manner. Ensure the safety and security of all guests and team members. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required. Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required. Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred. Network cabling installation and termination. Must be flexible with your schedule including weekends and overtime. Read, write, and understand complex instructions and operating manuals. Communicate appropriately with all racetrack employees and corporate IT. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures. What's in it for you: · Competitive Salary with annual performance reviews · Comprehensive health coverage plan that includes medical, dental, and vision · 401(K)/ Company Match · Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $32k-56k yearly est. 49d ago
  • IT Technician (Contract to hire)

    Rubix Recruiting

    Information technology/support technician job in Denver, CO

    IT Technician Our company is growing and we are looking for local individuals around Colorado. This position will work as a problem solver within our unique and proprietary system. We are a software company that is continuing to grow. We like individuals that have energy and are eager to learn. General platform: Open Source (Java) with (.Net) Linux Servers Service organization Numerous clients Stable Platform This is a contract to hire role. If you are a techie and want a shot with a growing software company please contact: Lane Peercy
    $32k-56k yearly est. 60d+ ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Castle Rock, CO?

The average information technology/support technician in Castle Rock, CO earns between $24,000 and $56,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Castle Rock, CO

$37,000

What are the biggest employers of Information Technology/Support Technicians in Castle Rock, CO?

The biggest employers of Information Technology/Support Technicians in Castle Rock, CO are:
  1. Dcsdk12
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